---
description: Enghouse Contact Center : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Enghouse Contact Center - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour centre d'appel](/directory/30007/call-center/software) > [Enghouse Contact Center](/software/1014147/enghouse-contact-center) > [Enghouse Contact Center Alternatives](https://fr.capterra.ca/alternatives/1014147/enghouse-contact-center)

# Produits similaires à Enghouse Contact Center

Canonical: https://fr.capterra.ca/alternatives/1014147/enghouse-contact-center

> Découvrez les meilleures alternatives à Enghouse Contact Center. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **DialedIn CCaaS** — 4.8/5 (335 reviews) — Le logiciel pour call center DialedIn automatise et optimise les opérations avec une intégration transparente et une tarification flexible pour chaque entreprise.
   - [Afficher le profil](https://fr.capterra.ca/software/29589/callcenternow)
   - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/29589/1014147/callcenternow/vs/enghouse-contact-center)
2. **Ringover** — 4.7/5 (890 reviews) — Solution de communication 100% cloud : téléphonie avancée, visioconférence et messagerie collaborative dans une app facile à utiliser.
   - [Afficher le profil](https://fr.capterra.ca/software/169627/ringover)
   - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/169627/1014147/ringover/vs/enghouse-contact-center)
3. **Genesys Cloud CX** — 4.3/5 (269 reviews) — Genesis Cloud CX simplifie la relation client. Téléphone, e-mail et chat sont connectés dans un seul outil pour améliorer l'engagement client.
   - [Afficher le profil](https://fr.capterra.ca/software/21409/genesys-cloud)
   - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/21409/1014147/genesys-cloud/vs/enghouse-contact-center)
4. **inconnect** — 4.0/5 (20 reviews) — Omnichannel Contact Center permet d'organiser les contacts en fonction des différents canaux et de les visualiser sur une seule interface.
   - [Afficher le profil](https://fr.capterra.ca/software/164772/omnichannel)
   - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/164772/1014147/omnichannel/vs/enghouse-contact-center)
5. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent offre aux entreprises un service client exceptionnel. Créez une communauté de clients, augmentez la satisfaction de ceux-ci et atteignez vos objectifs.
   - [Afficher le profil](https://fr.capterra.ca/software/102188/liveagent)
   - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/102188/1014147/liveagent/vs/enghouse-contact-center)
6. **JustCall** — 4.1/5 (225 reviews) — Le call center sortant de JustCall permet à vos équipes de vente de se concentrer davantage sur la vente et de gagner du temps en enregistrant les interactions client sur votre CRM (Customer Relationship Management).
   - [Afficher le profil](https://fr.capterra.ca/software/157853/justcall)
   - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/157853/1014147/justcall/vs/enghouse-contact-center)
7. **NiCE CXone** — 4.2/5 (582 reviews) — Un logiciel de contact client sur le cloud offrant des fonctions de réalité virtuelle, de routage basé sur les compétences, d'intelligence artificielle (IA), de mélange d'appels et d'analytique.
   - [Afficher le profil](https://fr.capterra.ca/software/134775/incontact-call-center-software)
   - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/134775/1014147/incontact-call-center-software/vs/enghouse-contact-center)
8. **GoTo Connect** — 4.5/5 (671 reviews) — GoToConnect Support Center fournit aux superviseurs et aux agents des outils indispensables pour améliorer la qualité des interactions clients.
   - [Afficher le profil](https://fr.capterra.ca/software/163604/GoTo-Connect)
   - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/163604/1014147/GoTo-Connect/vs/enghouse-contact-center)
9. **Talkdesk** — 4.5/5 (734 reviews) — Talkdesk est un logiciel de contact client intuitif basé sur le cloud avec des fonctions avancées, un reporting complet et des intégrations fluides.
   - [Afficher le profil](https://fr.capterra.ca/software/132852/talkdesk)
   - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/132852/1014147/talkdesk/vs/enghouse-contact-center)
10. **Bright Pattern** — 4.8/5 (104 reviews) — Premier fournisseur mondial de logiciels de centres d'appels omnicanaux dans le cloud.
    - [Afficher le profil](https://fr.capterra.ca/software/130369/bright-pattern)
    - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/130369/1014147/bright-pattern/vs/enghouse-contact-center)
11. **Dialshree** — 4.7/5 (74 reviews) — Logiciel pour call centers doté de fonctionnalités supplémentaires telles qu'un enregistreur vocal, une solution VoIP, un numéroteur sortant, une solution IPPBX et une solution basée sur Asterisk.
    - [Afficher le profil](https://fr.capterra.ca/software/144944/dialshree)
    - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/144944/1014147/dialshree/vs/enghouse-contact-center)
12. **Call Center Studio** — 4.5/5 (47 reviews) — Un CCaaS évolutif, basé sur l'IA, convivial, intuitif et natif du cloud pour garantir un haut niveau d'efficacité.
    - [Afficher le profil](https://fr.capterra.ca/software/176017/alotech)
    - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/176017/1014147/alotech/vs/enghouse-contact-center)
13. **Natterbox** — 4.1/5 (22 reviews) — Solution de téléphonie cloud conçue pour améliorer l'expérience client avec la saisie de données, l'intelligence et l'analyse.
    - [Afficher le profil](https://fr.capterra.ca/software/155887/natterbox)
    - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/155887/1014147/natterbox/vs/enghouse-contact-center)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Gagnez du temps et réduisez les coûts grâce à des innovations qui réinventent vos relations clients.
    - [Afficher le profil](https://fr.capterra.ca/software/136189/salesforce)
    - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/136189/1014147/salesforce/vs/enghouse-contact-center)
15. **Five9** — 4.2/5 (487 reviews) — Centre d'appels cloud optimisé par Practical AI : appels entrants, appels sortants, distribution automatisée des appels, SVI, numéroteur prédictif, chat, enregistrement des appels et intégration CRM.
    - [Afficher le profil](https://fr.capterra.ca/software/132405/five9)
    - [Comparer avec Enghouse Contact Center](https://fr.capterra.ca/compare/132405/1014147/five9/vs/enghouse-contact-center)

## Catégories connexes

- [Logiciels pour centre d'appel](https://fr.capterra.ca/directory/30007/call-center/software)
- [Logiciels de contact client](https://fr.capterra.ca/directory/32035/contact-center/software)
- [Logiciels de télévente](https://fr.capterra.ca/directory/30680/inside-sales/software)
- [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software)
- [Logiciels de gestion du personnel pour call center](https://fr.capterra.ca/directory/32607/call-center-workforce-management/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/1014147/enghouse-contact-center)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/1014147/enghouse-contact-center)

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| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/1014147/enghouse-contact-center> |
| de-AT | <https://www.capterra.at/alternatives/1014147/enghouse-contact-center> |
| de-CH | <https://www.capterra.ch/alternatives/1014147/enghouse-contact-center> |
| en | <https://www.capterra.com/p/231432/Enghouse-Contact-Center/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/1014147/enghouse-contact-center> |
| en-AU | <https://www.capterra.com.au/alternatives/1014147/enghouse-contact-center> |
| en-CA | <https://www.capterra.ca/alternatives/1014147/enghouse-contact-center> |
| en-GB | <https://www.capterra.co.uk/alternatives/1014147/enghouse-contact-center> |
| en-IE | <https://www.capterra.ie/alternatives/1014147/enghouse-contact-center> |
| en-IL | <https://www.capterra.co.il/alternatives/1014147/enghouse-contact-center> |
| en-IN | <https://www.capterra.in/alternatives/1014147/enghouse-contact-center> |
| en-NZ | <https://www.capterra.co.nz/alternatives/1014147/enghouse-contact-center> |
| en-SG | <https://www.capterra.com.sg/alternatives/1014147/enghouse-contact-center> |
| en-ZA | <https://www.capterra.co.za/alternatives/1014147/enghouse-contact-center> |
| es | <https://www.capterra.es/alternatives/1014147/enghouse-contact-center> |
| es-AR | <https://www.capterra.com.ar/alternatives/1014147/enghouse-contact-center> |
| es-CL | <https://www.capterra.cl/alternatives/1014147/enghouse-contact-center> |
| es-CO | <https://www.capterra.co/alternatives/1014147/enghouse-contact-center> |
| es-CR | <https://www.capterra.co.cr/alternatives/1014147/enghouse-contact-center> |
| es-DO | <https://www.capterra.do/alternatives/1014147/enghouse-contact-center> |
| es-EC | <https://www.capterra.ec/alternatives/1014147/enghouse-contact-center> |
| es-MX | <https://www.capterra.mx/alternatives/1014147/enghouse-contact-center> |
| es-PA | <https://www.capterra.com.pa/alternatives/1014147/enghouse-contact-center> |
| es-PE | <https://www.capterra.pe/alternatives/1014147/enghouse-contact-center> |
| fr | <https://www.capterra.fr/alternatives/1014147/enghouse-contact-center> |
| fr-BE | <https://fr.capterra.be/alternatives/1014147/enghouse-contact-center> |
| fr-CA | <https://fr.capterra.ca/alternatives/1014147/enghouse-contact-center> |
| fr-LU | <https://www.capterra.lu/alternatives/1014147/enghouse-contact-center> |
| it | <https://www.capterra.it/alternatives/1014147/enghouse-contact-center> |
| nl | <https://www.capterra.nl/alternatives/1014147/enghouse-contact-center> |
| nl-BE | <https://www.capterra.be/alternatives/1014147/enghouse-contact-center> |
| pt | <https://www.capterra.com.br/alternatives/1014147/enghouse-contact-center> |
| pt-PT | <https://www.capterra.pt/alternatives/1014147/enghouse-contact-center> |
| sv | <https://www.capterra.se/alternatives/1014147/enghouse-contact-center> |

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