---
description: Spiceworks Cloud Help Desk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spiceworks Cloud Help Desk - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de support informatique](/directory/30008/help-desk/software) > [Spiceworks Cloud Help Desk](/software/102709/spiceworks-it-help-desk) > [Spiceworks Cloud Help Desk Alternatives](https://fr.capterra.ca/alternatives/102709/spiceworks-it-help-desk)

# Produits similaires à Spiceworks Cloud Help Desk

Canonical: https://fr.capterra.ca/alternatives/102709/spiceworks-it-help-desk

> Découvrez les meilleures alternatives à Spiceworks Cloud Help Desk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **JIRA Service Management** — 4.5/5 (763 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://fr.capterra.ca/software/138769/jira-service-management)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/138769/spiceworks-it-help-desk/vs/jira-service-management)
2. **SysAid** — 4.5/5 (511 reviews) — SysAid aide les services informatiques à travailler plus intelligemment (sans ajouter de difficulté) grâce à une automatisation du centre d'assistance basée sur une décennie d'informations d'IA. Essayez la plateforme gratuitement dès aujourd'hui.
   - [Afficher le profil](https://fr.capterra.ca/software/107225/sysaid)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/107225/spiceworks-it-help-desk/vs/sysaid)
3. **NinjaOne** — 4.7/5 (282 reviews) — La gestion des cas d'assistance Ninja est une solution d'assistance informatique flexible et facile à utiliser avec des automatisations robustes qui rendent les techniciens plus efficaces.
   - [Afficher le profil](https://fr.capterra.ca/software/165889/ninjaone)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/165889/spiceworks-it-help-desk/vs/ninjaone)
4. **Zoho Desk** — 4.5/5 (2211 reviews) — Mettez le service client au cœur de votre entreprise. Améliorez la satisfaction des clients, l'autonomie des agents et la prospérité de votre entreprise.
   - [Afficher le profil](https://fr.capterra.ca/software/169505/zoho-desk)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/169505/spiceworks-it-help-desk/vs/zoho-desk)
5. **Freshservice** — 4.5/5 (685 reviews) — (Helpdesk gamifié + gestion des ressources) - les complications = Freshservice. En outre, le centre de service est aussi compatible ITIL.
   - [Afficher le profil](https://fr.capterra.ca/software/132997/freshservice)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/132997/spiceworks-it-help-desk/vs/freshservice)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Démarrez gratuitement avec LiveAgent et établissez des relations client exceptionnelles grâce à l'outil d'assistance ultime pour les entreprises de toutes tailles.
   - [Afficher le profil](https://fr.capterra.ca/software/102188/liveagent)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102188/102709/liveagent/vs/spiceworks-it-help-desk)
7. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://fr.capterra.ca/software/124981/freshdesk)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/124981/spiceworks-it-help-desk/vs/freshdesk)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offre une solution de service client très réputée dans le secteur.
   - [Afficher le profil](https://fr.capterra.ca/software/164283/zendesk)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/164283/spiceworks-it-help-desk/vs/zendesk)
9. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://fr.capterra.ca/software/202528/milvus)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/202528/spiceworks-it-help-desk/vs/milvus)
10. **Atera** — 4.5/5 (446 reviews) — Gestion et surveillance à distance (Remote Monitoring Management, RMM), automatisation des services professionnels (Professional Service Automation, PSA) et contrôle à distance : tout pour le bonheur du client en un seul endroit.
    - [Afficher le profil](https://fr.capterra.ca/software/144309/atera)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/144309/spiceworks-it-help-desk/vs/atera)
11. **ServiceNow** — 4.5/5 (344 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://fr.capterra.ca/software/152871/servicenow)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/152871/spiceworks-it-help-desk/vs/servicenow)
12. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
    - [Afficher le profil](https://fr.capterra.ca/software/62194/livechat)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/62194/102709/livechat/vs/spiceworks-it-help-desk)
13. **Desk Manager** — 4.8/5 (106 reviews) — Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.
    - [Afficher le profil](https://fr.capterra.ca/software/173025/help-desk-software)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/173025/spiceworks-it-help-desk/vs/help-desk-software)
14. **TeamDynamix** — 4.4/5 (150 reviews) — TeamDynamix est une plateforme ITSM et PPM sans code avec intégration et automatisation.
    - [Afficher le profil](https://fr.capterra.ca/software/121317/teamdynamix)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/121317/spiceworks-it-help-desk/vs/teamdynamix)
15. **ISL Light** — 4.7/5 (779 reviews) — Il s'agit d'une solution basée sur le web qui permet de se connecter à tout ordinateur ou appareil mobile. Partage d'écran multiplateforme, sécurisé et à haute vitesse.
    - [Afficher le profil](https://fr.capterra.ca/software/146892/isl-light)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/146892/spiceworks-it-help-desk/vs/isl-light)

## Catégories connexes

- [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software)
- [Logiciels de gestion des services d'assistance](https://fr.capterra.ca/directory/30675/issue-tracking/software)
- [Logiciels pour centres de services](https://fr.capterra.ca/directory/31027/service-desk/software)
- [Outils de gestion réseau](https://fr.capterra.ca/directory/32713/server-monitoring/software)
- [Logiciels de gestion informatique](https://fr.capterra.ca/directory/10001/it-management/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/102709/spiceworks-it-help-desk)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/102709/spiceworks-it-help-desk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/102709/spiceworks-it-help-desk> |
| de-AT | <https://www.capterra.at/alternatives/102709/spiceworks-it-help-desk> |
| de-CH | <https://www.capterra.ch/alternatives/102709/spiceworks-it-help-desk> |
| en | <https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/102709/spiceworks-it-help-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/102709/spiceworks-it-help-desk> |
| en-CA | <https://www.capterra.ca/alternatives/102709/spiceworks-it-help-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/102709/spiceworks-it-help-desk> |
| en-IE | <https://www.capterra.ie/alternatives/102709/spiceworks-it-help-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/102709/spiceworks-it-help-desk> |
| en-IN | <https://www.capterra.in/alternatives/102709/spiceworks-it-help-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/102709/spiceworks-it-help-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/102709/spiceworks-it-help-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/102709/spiceworks-it-help-desk> |
| es | <https://www.capterra.es/alternatives/102709/spiceworks-it-help-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/102709/spiceworks-it-help-desk> |
| es-CL | <https://www.capterra.cl/alternatives/102709/spiceworks-it-help-desk> |
| es-CO | <https://www.capterra.co/alternatives/102709/spiceworks-it-help-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/102709/spiceworks-it-help-desk> |
| es-DO | <https://www.capterra.do/alternatives/102709/spiceworks-it-help-desk> |
| es-EC | <https://www.capterra.ec/alternatives/102709/spiceworks-it-help-desk> |
| es-MX | <https://www.capterra.mx/alternatives/102709/spiceworks-it-help-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/102709/spiceworks-it-help-desk> |
| es-PE | <https://www.capterra.pe/alternatives/102709/spiceworks-it-help-desk> |
| fr | <https://www.capterra.fr/alternatives/102709/spiceworks-it-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/102709/spiceworks-it-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/102709/spiceworks-it-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/102709/spiceworks-it-help-desk> |
| it | <https://www.capterra.it/alternatives/102709/spiceworks-it-help-desk> |
| ja | <https://www.capterra.jp/alternatives/102709/spiceworks-it-help-desk> |
| nl | <https://www.capterra.nl/alternatives/102709/spiceworks-it-help-desk> |
| nl-BE | <https://www.capterra.be/alternatives/102709/spiceworks-it-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/102709/spiceworks-it-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/102709/spiceworks-it-help-desk> |

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