---
description: Spiceworks Cloud Help Desk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Spiceworks Cloud Help Desk - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de support informatique](/directory/30008/help-desk/software) > [Spiceworks Cloud Help Desk](/software/102709/spiceworks-it-help-desk) > [Spiceworks Cloud Help Desk Alternatives](https://fr.capterra.ca/alternatives/102709/spiceworks-it-help-desk)

# Produits similaires à Spiceworks Cloud Help Desk

Canonical: https://fr.capterra.ca/alternatives/102709/spiceworks-it-help-desk

> Découvrez les meilleures alternatives à Spiceworks Cloud Help Desk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Freshservice** — 4.5/5 (714 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://fr.capterra.ca/software/132997/freshservice)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/132997/spiceworks-it-help-desk/vs/freshservice)
2. **JIRA Service Management** — 4.5/5 (770 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://fr.capterra.ca/software/138769/jira-service-management)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/138769/spiceworks-it-help-desk/vs/jira-service-management)
3. **Freshdesk** — 4.5/5 (3425 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://fr.capterra.ca/software/124981/freshdesk)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/124981/spiceworks-it-help-desk/vs/freshdesk)
4. **Zoho Desk** — 4.5/5 (2212 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://fr.capterra.ca/software/169505/zoho-desk)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/169505/spiceworks-it-help-desk/vs/zoho-desk)
5. **ManageEngine ServiceDesk Plus** — 4.4/5 (231 reviews) — Logiciel d'assistance de service client et outil de gestion des ressources comprenant une base de connaissances, la gestion des SLA, le suivi des tickets et la gestion des stocks.
   - [Afficher le profil](https://fr.capterra.ca/software/179501/manageengine-service-desk-plus)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/179501/spiceworks-it-help-desk/vs/manageengine-service-desk-plus)
6. **NinjaOne** — 4.7/5 (288 reviews) — NinjaOne automatise l'informatique pour 20 000 équipes, augmentant la productivité, réduisant les risques et simplifiant la gestion.
   - [Afficher le profil](https://fr.capterra.ca/software/165889/ninjaone)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/165889/spiceworks-it-help-desk/vs/ninjaone)
7. **SysAid** — 4.5/5 (519 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://fr.capterra.ca/software/107225/sysaid)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/107225/spiceworks-it-help-desk/vs/sysaid)
8. **Zendesk Suite** — 4.4/5 (4079 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://fr.capterra.ca/software/164283/zendesk)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/164283/spiceworks-it-help-desk/vs/zendesk)
9. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://fr.capterra.ca/software/202528/milvus)
   - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/202528/spiceworks-it-help-desk/vs/milvus)
10. **LiveAgent** — 4.7/5 (1781 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
    - [Afficher le profil](https://fr.capterra.ca/software/102188/liveagent)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102188/102709/liveagent/vs/spiceworks-it-help-desk)
11. **Atera** — 4.5/5 (448 reviews) — Atera est la solution ultime de gestion informatique à distance tout-en-un pour les MSP, les consultants et les services informatiques. Essayez Atera gratuitement dès aujourd'hui \!
    - [Afficher le profil](https://fr.capterra.ca/software/144309/atera)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/144309/spiceworks-it-help-desk/vs/atera)
12. **ServiceNow** — 4.5/5 (348 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://fr.capterra.ca/software/152871/servicenow)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/152871/spiceworks-it-help-desk/vs/servicenow)
13. **LiveChat** — 4.6/5 (1723 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
    - [Afficher le profil](https://fr.capterra.ca/software/62194/livechat)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/62194/102709/livechat/vs/spiceworks-it-help-desk)
14. **Desk Manager** — 4.8/5 (106 reviews) — Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.
    - [Afficher le profil](https://fr.capterra.ca/software/173025/help-desk-software)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/173025/spiceworks-it-help-desk/vs/help-desk-software)
15. **ISL Light** — 4.7/5 (779 reviews) — Il s'agit d'une solution basée sur le web qui permet de se connecter à tout ordinateur ou appareil mobile. Partage d'écran multiplateforme, sécurisé et à haute vitesse.
    - [Afficher le profil](https://fr.capterra.ca/software/146892/isl-light)
    - [Comparer avec Spiceworks Cloud Help Desk](https://fr.capterra.ca/compare/102709/146892/spiceworks-it-help-desk/vs/isl-light)

## Catégories connexes

- [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software)
- [Logiciels de gestion des services d'assistance](https://fr.capterra.ca/directory/30675/issue-tracking/software)
- [Logiciels pour centres de services](https://fr.capterra.ca/directory/31027/service-desk/software)
- [Outils de gestion réseau](https://fr.capterra.ca/directory/32713/server-monitoring/software)
- [Logiciels de gestion informatique](https://fr.capterra.ca/directory/10001/it-management/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/102709/spiceworks-it-help-desk)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/102709/spiceworks-it-help-desk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/102709/spiceworks-it-help-desk> |
| de-AT | <https://www.capterra.at/alternatives/102709/spiceworks-it-help-desk> |
| de-CH | <https://www.capterra.ch/alternatives/102709/spiceworks-it-help-desk> |
| en | <https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/102709/spiceworks-it-help-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/102709/spiceworks-it-help-desk> |
| en-CA | <https://www.capterra.ca/alternatives/102709/spiceworks-it-help-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/102709/spiceworks-it-help-desk> |
| en-IE | <https://www.capterra.ie/alternatives/102709/spiceworks-it-help-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/102709/spiceworks-it-help-desk> |
| en-IN | <https://www.capterra.in/alternatives/102709/spiceworks-it-help-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/102709/spiceworks-it-help-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/102709/spiceworks-it-help-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/102709/spiceworks-it-help-desk> |
| es | <https://www.capterra.es/alternatives/102709/spiceworks-it-help-desk> |
| es-AR | <https://www.capterra.com.ar/alternatives/102709/spiceworks-it-help-desk> |
| es-CL | <https://www.capterra.cl/alternatives/102709/spiceworks-it-help-desk> |
| es-CO | <https://www.capterra.co/alternatives/102709/spiceworks-it-help-desk> |
| es-CR | <https://www.capterra.co.cr/alternatives/102709/spiceworks-it-help-desk> |
| es-DO | <https://www.capterra.do/alternatives/102709/spiceworks-it-help-desk> |
| es-EC | <https://www.capterra.ec/alternatives/102709/spiceworks-it-help-desk> |
| es-MX | <https://www.capterra.mx/alternatives/102709/spiceworks-it-help-desk> |
| es-PA | <https://www.capterra.com.pa/alternatives/102709/spiceworks-it-help-desk> |
| es-PE | <https://www.capterra.pe/alternatives/102709/spiceworks-it-help-desk> |
| fr | <https://www.capterra.fr/alternatives/102709/spiceworks-it-help-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/102709/spiceworks-it-help-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/102709/spiceworks-it-help-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/102709/spiceworks-it-help-desk> |
| it | <https://www.capterra.it/alternatives/102709/spiceworks-it-help-desk> |
| ja | <https://www.capterra.jp/alternatives/102709/spiceworks-it-help-desk> |
| nl | <https://www.capterra.nl/alternatives/102709/spiceworks-it-help-desk> |
| nl-BE | <https://www.capterra.be/alternatives/102709/spiceworks-it-help-desk> |
| pt | <https://www.capterra.com.br/alternatives/102709/spiceworks-it-help-desk> |
| pt-PT | <https://www.capterra.pt/alternatives/102709/spiceworks-it-help-desk> |

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