---
description: Medallia Experience Cloud : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Experience Cloud - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels CEM (Customer Experience Software)](/directory/30671/customer-experience/software) > [Medallia Experience Cloud](/software/107199/medallia-enterprise) > [Medallia Experience Cloud Alternatives](https://fr.capterra.ca/alternatives/107199/medallia-enterprise)

# Produits similaires à Medallia Experience Cloud

Canonical: https://fr.capterra.ca/alternatives/107199/medallia-enterprise

> Découvrez les meilleures alternatives à Medallia Experience Cloud. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Freshdesk** — 4.5/5 (3460 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 50 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://fr.capterra.ca/software/124981/freshdesk)
   - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/124981/medallia-enterprise/vs/freshdesk)
2. **Zoho CRM** — 4.3/5 (6982 reviews) — Zoho CRM offre aux entreprises une solution de gestion complète du cycle de vie en termes de relation client.
   - [Afficher le profil](https://fr.capterra.ca/software/155928/zoho-crm)
   - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/155928/medallia-enterprise/vs/zoho-crm)
3. **SurveyMonkey** — 4.6/5 (10474 reviews) — Avec SurveyMonkey, collectez et analysez les informations dont vous avez besoin pour créer des expériences que les clients adorent, stimuler la fidélisation et générer des revenus.
   - [Afficher le profil](https://fr.capterra.ca/software/32728/surveymonkey)
   - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/32728/107199/surveymonkey/vs/medallia-enterprise)
4. **Trustpilot** — 4.5/5 (1205 reviews) — Offrez à vos clients l'expérience qu'ils méritent vraiment. Engagez vos clients et renforcez leur confiance envers la marque grâce à l'outil de gestion des avis client Trustpilot.
   - [Afficher le profil](https://fr.capterra.ca/software/169618/trustpilot)
   - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/169618/medallia-enterprise/vs/trustpilot)
5. **Jotform** — 4.7/5 (2904 reviews) — Améliorez l'expérience client avec Jotform Entreprise. Créez des enquêtes et des applis, et collectez des signatures et des paiements.
   - [Afficher le profil](https://fr.capterra.ca/software/158456/jotform-4-0)
   - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/158456/medallia-enterprise/vs/jotform-4-0)
6. **Typeform** — 4.7/5 (971 reviews) — Typeform rend les formulaires amusants, afin que vous obteniez de meilleures données de la part de vos clients.
   - [Afficher le profil](https://fr.capterra.ca/software/137289/typeform)
   - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/137289/medallia-enterprise/vs/typeform)
7. **Broadly** — 4.8/5 (336 reviews) — Broadly est une plateforme de génération d'avis qui aide les entreprises locales à obtenir des avis positifs en ligne, tout en protégeant leur réputation.
   - [Afficher le profil](https://fr.capterra.ca/software/161326/broadly-reviews)
   - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/161326/medallia-enterprise/vs/broadly-reviews)
8. **SurveySparrow** — 4.4/5 (122 reviews) — SurveySparrow offre une gestion complète des relations avec les clients grâce à des enquêtes interactives et à des analyses en temps réel permettant d'obtenir des informations exploitables.
   - [Afficher le profil](https://fr.capterra.ca/software/168823/surveysparrow)
   - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/168823/medallia-enterprise/vs/surveysparrow)
9. **LiveAgent** — 4.7/5 (1786 reviews) — Démarrez gratuitement avec LiveAgent et offrez un excellent service client à l'aide de la solution d'assistance ultime pour les entreprises de toutes tailles.
   - [Afficher le profil](https://fr.capterra.ca/software/102188/liveagent)
   - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/102188/107199/liveagent/vs/medallia-enterprise)
10. **Staffino** — 5.0/5 (8 reviews) — Améliorez l’expérience client grâce à des commentaires en temps réel, des informations fournies par l’IA et une analyse du parcours au niveau de tous les points de contact.
    - [Afficher le profil](https://fr.capterra.ca/software/1044294/staffino)
    - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/1044294/medallia-enterprise/vs/staffino)
11. **XM for Customer Experience** — 4.6/5 (255 reviews) — Qualtrics CustomerXM permet aux entreprises de surveiller, de réagir et d’améliorer facilement chaque moment clé du parcours client.
    - [Afficher le profil](https://fr.capterra.ca/software/152924/customer-frontlines)
    - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/152924/medallia-enterprise/vs/customer-frontlines)
12. **Hotjar** — 4.6/5 (543 reviews) — Optimisez votre expérience client avec Hotjar. Un moyen intuitif et visuel de découvrir, regrouper les besoins des utilisateurs et communiquer avec eux.
    - [Afficher le profil](https://fr.capterra.ca/software/163516/hotjar)
    - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/163516/medallia-enterprise/vs/hotjar)
13. **Survicate** — 4.6/5 (99 reviews) — Un logiciel léger centré sur l'expérience client pour les produits et services en ligne.
    - [Afficher le profil](https://fr.capterra.ca/software/132914/survicate)
    - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/132914/medallia-enterprise/vs/survicate)
14. **Birdeye** — 4.7/5 (704 reviews) — BirdEye est une plateforme de marketing expérientiel tout-en-un pour les entreprises multisites.
    - [Afficher le profil](https://fr.capterra.ca/software/152997/birdeye)
    - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/152997/medallia-enterprise/vs/birdeye)
15. **Lucky Orange** — 4.7/5 (262 reviews) — Outils de référencement de sites web utilisés par plus de 500 000 sites dans le monde. Les heat maps, les enregistrements, les enquêtes, le chat en direct, etc., sont inclus dans chaque forfait.
    - [Afficher le profil](https://fr.capterra.ca/software/150695/lucky-orange)
    - [Comparer avec Medallia Experience Cloud](https://fr.capterra.ca/compare/107199/150695/medallia-enterprise/vs/lucky-orange)

## Catégories connexes

- [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software)
- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)
- [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software)
- [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software)
- [Logiciels de NPS](https://fr.capterra.ca/directory/32075/nps/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/107199/medallia-enterprise)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/107199/medallia-enterprise)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/107199/medallia-enterprise> |
| de-AT | <https://www.capterra.at/alternatives/107199/medallia-enterprise> |
| de-CH | <https://www.capterra.ch/alternatives/107199/medallia-enterprise> |
| en | <https://www.capterra.com/p/107199/Medallia-Enterprise/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/107199/medallia-enterprise> |
| en-AU | <https://www.capterra.com.au/alternatives/107199/medallia-enterprise> |
| en-CA | <https://www.capterra.ca/alternatives/107199/medallia-enterprise> |
| en-GB | <https://www.capterra.co.uk/alternatives/107199/medallia-enterprise> |
| en-IE | <https://www.capterra.ie/alternatives/107199/medallia-enterprise> |
| en-IL | <https://www.capterra.co.il/alternatives/107199/medallia-enterprise> |
| en-IN | <https://www.capterra.in/alternatives/107199/medallia-enterprise> |
| en-NZ | <https://www.capterra.co.nz/alternatives/107199/medallia-enterprise> |
| en-SG | <https://www.capterra.com.sg/alternatives/107199/medallia-enterprise> |
| en-ZA | <https://www.capterra.co.za/alternatives/107199/medallia-enterprise> |
| es | <https://www.capterra.es/alternatives/107199/medallia-enterprise> |
| es-AR | <https://www.capterra.com.ar/alternatives/107199/medallia-enterprise> |
| es-CL | <https://www.capterra.cl/alternatives/107199/medallia-enterprise> |
| es-CO | <https://www.capterra.co/alternatives/107199/medallia-enterprise> |
| es-CR | <https://www.capterra.co.cr/alternatives/107199/medallia-enterprise> |
| es-DO | <https://www.capterra.do/alternatives/107199/medallia-enterprise> |
| es-EC | <https://www.capterra.ec/alternatives/107199/medallia-enterprise> |
| es-MX | <https://www.capterra.mx/alternatives/107199/medallia-enterprise> |
| es-PA | <https://www.capterra.com.pa/alternatives/107199/medallia-enterprise> |
| es-PE | <https://www.capterra.pe/alternatives/107199/medallia-enterprise> |
| fr | <https://www.capterra.fr/alternatives/107199/medallia-enterprise> |
| fr-BE | <https://fr.capterra.be/alternatives/107199/medallia-enterprise> |
| fr-CA | <https://fr.capterra.ca/alternatives/107199/medallia-enterprise> |
| fr-LU | <https://www.capterra.lu/alternatives/107199/medallia-enterprise> |
| it | <https://www.capterra.it/alternatives/107199/medallia-enterprise> |
| ja | <https://www.capterra.jp/alternatives/107199/medallia-enterprise> |
| nl | <https://www.capterra.nl/alternatives/107199/medallia-enterprise> |
| nl-BE | <https://www.capterra.be/alternatives/107199/medallia-enterprise> |
| pl | <https://www.capterra.pl/alternatives/107199/medallia-enterprise> |
| pt | <https://www.capterra.com.br/alternatives/107199/medallia-enterprise> |
| pt-PT | <https://www.capterra.pt/alternatives/107199/medallia-enterprise> |

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