---
description: OneDesk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OneDesk - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de support informatique](/directory/30008/help-desk/software) > [OneDesk](/software/115614/onedesk) > [OneDesk Alternatives](https://fr.capterra.ca/alternatives/115614/onedesk)

# Produits similaires à OneDesk

Canonical: https://fr.capterra.ca/alternatives/115614/onedesk

> Découvrez les meilleures alternatives à OneDesk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Zoho Desk** — 4.5/5 (2216 reviews) — Mettez le service client au cœur de votre entreprise. Améliorez la satisfaction des clients, l'autonomie des agents et la prospérité de votre entreprise.
   - [Afficher le profil](https://fr.capterra.ca/software/169505/zoho-desk)
   - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/169505/onedesk/vs/zoho-desk)
2. **SysAid** — 4.5/5 (523 reviews) — SysAid aide les services informatiques à travailler plus intelligemment (sans ajouter de difficulté) grâce à une automatisation du centre d'assistance basée sur une décennie d'informations d'IA. Essayez la plateforme gratuitement dès aujourd'hui.
   - [Afficher le profil](https://fr.capterra.ca/software/107225/sysaid)
   - [Comparer avec OneDesk](https://fr.capterra.ca/compare/107225/115614/sysaid/vs/onedesk)
3. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus aide les services informatiques et autres services d’entreprise à créer leurs propres centres d’assistance personnalisés avec des flux de travail et des automatisations uniques.
   - [Afficher le profil](https://fr.capterra.ca/software/179501/manageengine-service-desk-plus)
   - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/179501/onedesk/vs/manageengine-service-desk-plus)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://fr.capterra.ca/software/124981/freshdesk)
   - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/124981/onedesk/vs/freshdesk)
5. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://fr.capterra.ca/software/202528/milvus)
   - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/202528/onedesk/vs/milvus)
6. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offre une solution de service client très réputée dans le secteur.
   - [Afficher le profil](https://fr.capterra.ca/software/164283/zendesk)
   - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/164283/onedesk/vs/zendesk)
7. **Freshservice** — 4.6/5 (803 reviews) — (Helpdesk gamifié + gestion des ressources) - les complications = Freshservice. En outre, le centre de service est aussi compatible ITIL.
   - [Afficher le profil](https://fr.capterra.ca/software/132997/freshservice)
   - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/132997/onedesk/vs/freshservice)
8. **LiveAgent** — 4.7/5 (1789 reviews) — Démarrez gratuitement avec LiveAgent et établissez des relations client exceptionnelles grâce à l'outil d'assistance ultime pour les entreprises de toutes tailles.
   - [Afficher le profil](https://fr.capterra.ca/software/102188/liveagent)
   - [Comparer avec OneDesk](https://fr.capterra.ca/compare/102188/115614/liveagent/vs/onedesk)
9. **BeyondTrust Remote Support** — 4.6/5 (2011 reviews) — Bomgar est le leader des solutions de gestion des accès sécurisés offrant une connexion sécurisée et contrôlée à n'importe quel appareil.
   - [Afficher le profil](https://fr.capterra.ca/software/86962/bomgar)
   - [Comparer avec OneDesk](https://fr.capterra.ca/compare/86962/115614/bomgar/vs/onedesk)
10. **ServiceNow** — 4.5/5 (361 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://fr.capterra.ca/software/152871/servicenow)
    - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/152871/onedesk/vs/servicenow)
11. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix est une plateforme ITSM et PPM sans code avec intégration et automatisation.
    - [Afficher le profil](https://fr.capterra.ca/software/121317/teamdynamix)
    - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/121317/onedesk/vs/teamdynamix)
12. **LiveChat** — 4.6/5 (1728 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
    - [Afficher le profil](https://fr.capterra.ca/software/62194/livechat)
    - [Comparer avec OneDesk](https://fr.capterra.ca/compare/62194/115614/livechat/vs/onedesk)
13. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Gestion et surveillance à distance (Remote Monitoring Management, RMM), automatisation des services professionnels (Professional Service Automation, PSA) et contrôle à distance : tout pour le bonheur du client en un seul endroit.
    - [Afficher le profil](https://fr.capterra.ca/software/144309/atera)
    - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/144309/onedesk/vs/atera)
14. **ISL Light** — 4.7/5 (779 reviews) — Il s'agit d'une solution basée sur le web qui permet de se connecter à tout ordinateur ou appareil mobile. Partage d'écran multiplateforme, sécurisé et à haute vitesse.
    - [Afficher le profil](https://fr.capterra.ca/software/146892/isl-light)
    - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/146892/onedesk/vs/isl-light)
15. **JIRA Service Management** — 4.5/5 (779 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
    - [Afficher le profil](https://fr.capterra.ca/software/138769/jira-service-management)
    - [Comparer avec OneDesk](https://fr.capterra.ca/compare/115614/138769/onedesk/vs/jira-service-management)

## Catégories connexes

- [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software)
- [Logiciels d'automatisation](https://fr.capterra.ca/directory/16/professional-services-automation/software)
- [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/115614/onedesk)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/115614/onedesk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/115614/onedesk> |
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| en-AU | <https://www.capterra.com.au/alternatives/115614/onedesk> |
| en-CA | <https://www.capterra.ca/alternatives/115614/onedesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/115614/onedesk> |
| en-IE | <https://www.capterra.ie/alternatives/115614/onedesk> |
| en-IL | <https://www.capterra.co.il/alternatives/115614/onedesk> |
| en-IN | <https://www.capterra.in/alternatives/115614/onedesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/115614/onedesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/115614/onedesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/115614/onedesk> |
| es | <https://www.capterra.es/alternatives/115614/onedesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/115614/onedesk> |
| es-CL | <https://www.capterra.cl/alternatives/115614/onedesk> |
| es-CO | <https://www.capterra.co/alternatives/115614/onedesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/115614/onedesk> |
| es-DO | <https://www.capterra.do/alternatives/115614/onedesk> |
| es-EC | <https://www.capterra.ec/alternatives/115614/onedesk> |
| es-MX | <https://www.capterra.mx/alternatives/115614/onedesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/115614/onedesk> |
| es-PE | <https://www.capterra.pe/alternatives/115614/onedesk> |
| fi | <https://www.capterra.fi/alternatives/115614/onedesk> |
| fr | <https://www.capterra.fr/alternatives/115614/onedesk> |
| fr-BE | <https://fr.capterra.be/alternatives/115614/onedesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/115614/onedesk> |
| fr-LU | <https://www.capterra.lu/alternatives/115614/onedesk> |
| it | <https://www.capterra.it/alternatives/115614/onedesk> |
| ko | <https://www.capterra.co.kr/alternatives/115614/onedesk> |
| nb | <https://www.capterra.no/alternatives/115614/onedesk> |
| nl | <https://www.capterra.nl/alternatives/115614/onedesk> |
| nl-BE | <https://www.capterra.be/alternatives/115614/onedesk> |
| pl | <https://www.capterra.pl/alternatives/115614/onedesk> |
| pt | <https://www.capterra.com.br/alternatives/115614/onedesk> |
| pt-PT | <https://www.capterra.pt/alternatives/115614/onedesk> |
| sv | <https://www.capterra.se/alternatives/115614/onedesk> |
| tr | <https://www.capterra.web.tr/alternatives/115614/onedesk> |

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