---
description: Total Contacts & HelpDesk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Total Contacts & HelpDesk - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de support informatique](/directory/30008/help-desk/software) > [Total Contacts & HelpDesk](/software/127283/tele-support-helpdesk) > [Total Contacts & HelpDesk Alternatives](https://fr.capterra.ca/alternatives/127283/tele-support-helpdesk)

# Produits similaires à Total Contacts & HelpDesk

Canonical: https://fr.capterra.ca/alternatives/127283/tele-support-helpdesk

> Découvrez les meilleures alternatives à Total Contacts & HelpDesk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **JIRA Service Management** — 4.5/5 (763 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://fr.capterra.ca/software/138769/jira-service-management)
   - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/138769/tele-support-helpdesk/vs/jira-service-management)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Mettez le service client au cœur de votre entreprise. Rendez les clients plus heureux, les agents plus autonomes et votre entreprise prospère.
   - [Afficher le profil](https://fr.capterra.ca/software/169505/zoho-desk)
   - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/169505/tele-support-helpdesk/vs/zoho-desk)
3. **Freshservice** — 4.5/5 (685 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://fr.capterra.ca/software/132997/freshservice)
   - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/132997/tele-support-helpdesk/vs/freshservice)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Un excellent service client commence avec un meilleur logiciel helpdesk. Gagnez plus de clients en offrant un excellent service client avec LiveAgent.
   - [Afficher le profil](https://fr.capterra.ca/software/102188/liveagent)
   - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/102188/127283/liveagent/vs/tele-support-helpdesk)
5. **SysAid** — 4.5/5 (511 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://fr.capterra.ca/software/107225/sysaid)
   - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/107225/127283/sysaid/vs/tele-support-helpdesk)
6. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://fr.capterra.ca/software/124981/freshdesk)
   - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/124981/127283/freshdesk/vs/tele-support-helpdesk)
7. **Intercom** — 4.5/5 (1131 reviews) — La première plateforme de messagerie client au monde destinée à la croissance d'entreprise
   - [Afficher le profil](https://fr.capterra.ca/software/134347/intercom)
   - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/134347/tele-support-helpdesk/vs/intercom)
8. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif.
   - [Afficher le profil](https://fr.capterra.ca/software/164283/zendesk)
   - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/164283/tele-support-helpdesk/vs/zendesk)
9. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://fr.capterra.ca/software/202528/milvus)
   - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/202528/tele-support-helpdesk/vs/milvus)
10. **LiveChat** — 4.6/5 (1715 reviews) — Logiciel premium de messagerie instantanée et de service client pour les entreprises. Testez gratuitement LiveChat et propulsez vos employés et votre service client au niveau supérieur.
    - [Afficher le profil](https://fr.capterra.ca/software/62194/livechat)
    - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/62194/127283/livechat/vs/tele-support-helpdesk)
11. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Bomgar est le leader des solutions de gestion des accès sécurisés offrant une connexion sécurisée et contrôlée à n'importe quel appareil.
    - [Afficher le profil](https://fr.capterra.ca/software/86962/bomgar)
    - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/86962/127283/bomgar/vs/tele-support-helpdesk)
12. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Supremo est un logiciel de bureau à distance facile à utiliser, sécurisé et abordable pour Windows, macOS, iOS, Android et Linux.
    - [Afficher le profil](https://fr.capterra.ca/software/177094/supremo-remote-desktop)
    - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/177094/tele-support-helpdesk/vs/supremo-remote-desktop)
13. **ServiceNow** — 4.5/5 (344 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://fr.capterra.ca/software/152871/servicenow)
    - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/152871/tele-support-helpdesk/vs/servicenow)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui vous permet de fournir un excellent support client et de générer des ventes grâce à des chatbots et un chat en direct.
    - [Afficher le profil](https://fr.capterra.ca/software/144040/tidio-chat)
    - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/144040/tele-support-helpdesk/vs/tidio-chat)
15. **Desk Manager** — 4.8/5 (106 reviews) — Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.
    - [Afficher le profil](https://fr.capterra.ca/software/173025/help-desk-software)
    - [Comparer avec Total Contacts & HelpDesk](https://fr.capterra.ca/compare/127283/173025/tele-support-helpdesk/vs/help-desk-software)

## Catégories connexes

- [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/127283/tele-support-helpdesk)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/127283/tele-support-helpdesk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/127283/tele-support-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/127283/tele-support-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/127283/tele-support-helpdesk> |
| en | <https://www.capterra.com/p/127283/Tele-Support-HelpDesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127283/tele-support-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/127283/tele-support-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/127283/tele-support-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/127283/tele-support-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/127283/tele-support-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/127283/tele-support-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127283/tele-support-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/127283/tele-support-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/127283/tele-support-helpdesk> |
| es | <https://www.capterra.es/alternatives/127283/tele-support-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/127283/tele-support-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/127283/tele-support-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/127283/tele-support-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/127283/tele-support-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/127283/tele-support-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/127283/tele-support-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/127283/tele-support-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/127283/tele-support-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/127283/tele-support-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/127283/tele-support-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/127283/tele-support-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/127283/tele-support-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/127283/tele-support-helpdesk> |
| it | <https://www.capterra.it/alternatives/127283/tele-support-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/127283/tele-support-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/127283/tele-support-helpdesk> |

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