---
description: TOPdesk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: TOPdesk - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de support informatique](/directory/30008/help-desk/software) > [TOPdesk](/software/127562/topdesk) > [TOPdesk Alternatives](https://fr.capterra.ca/alternatives/127562/topdesk)

# Produits similaires à TOPdesk

Canonical: https://fr.capterra.ca/alternatives/127562/topdesk

> Découvrez les meilleures alternatives à TOPdesk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

-----

## Les meilleures alternatives

1. **SysAid** — 4.5/5 (523 reviews) — SysAid aide les services informatiques à travailler plus intelligemment (sans ajouter de difficulté) grâce à une automatisation du centre d'assistance basée sur une décennie d'informations d'IA. Essayez la plateforme gratuitement dès aujourd'hui.
   - [Afficher le profil](https://fr.capterra.ca/software/107225/sysaid)
   - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/107225/127562/sysaid/vs/topdesk)
2. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus aide les services informatiques et autres services d’entreprise à créer leurs propres centres d’assistance personnalisés avec des flux de travail et des automatisations uniques.
   - [Afficher le profil](https://fr.capterra.ca/software/179501/manageengine-service-desk-plus)
   - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/179501/topdesk/vs/manageengine-service-desk-plus)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://fr.capterra.ca/software/124981/freshdesk)
   - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/124981/127562/freshdesk/vs/topdesk)
4. **Freshservice** — 4.6/5 (803 reviews) — (Helpdesk gamifié + gestion des ressources) - les complications = Freshservice. En outre, le centre de service est aussi compatible ITIL.
   - [Afficher le profil](https://fr.capterra.ca/software/132997/freshservice)
   - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/132997/topdesk/vs/freshservice)
5. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://fr.capterra.ca/software/202528/milvus)
   - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/202528/topdesk/vs/milvus)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Démarrez gratuitement avec LiveAgent et établissez des relations client exceptionnelles grâce à l'outil d'assistance ultime pour les entreprises de toutes tailles.
   - [Afficher le profil](https://fr.capterra.ca/software/102188/liveagent)
   - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/102188/127562/liveagent/vs/topdesk)
7. **JIRA Service Management** — 4.5/5 (779 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://fr.capterra.ca/software/138769/jira-service-management)
   - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/138769/topdesk/vs/jira-service-management)
8. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk offre une solution de service client très réputée dans le secteur.
   - [Afficher le profil](https://fr.capterra.ca/software/164283/zendesk)
   - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/164283/topdesk/vs/zendesk)
9. **Desk Manager** — 4.8/5 (106 reviews) — Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.
   - [Afficher le profil](https://fr.capterra.ca/software/173025/help-desk-software)
   - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/173025/topdesk/vs/help-desk-software)
10. **BOSSDesk** — 4.7/5 (145 reviews) — La suite BOSS Solutions est une solution de gestion des ressources informatiques entièrement intégrée, disponible à la fois dans le cloud et sur site.
    - [Afficher le profil](https://fr.capterra.ca/software/144825/boss-solutions)
    - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/144825/topdesk/vs/boss-solutions)
11. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — SolarWinds Service Desk est une solution de helpdesk facile à utiliser et abordable qui simplifie la résolution des cas d'assistance grâce à l'automatisation et à l'IA.
    - [Afficher le profil](https://fr.capterra.ca/software/129478/solarwinds-service-desk)
    - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/129478/topdesk/vs/solarwinds-service-desk)
12. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Gestion et surveillance à distance (Remote Monitoring Management, RMM), automatisation des services professionnels (Professional Service Automation, PSA) et contrôle à distance : tout pour le bonheur du client en un seul endroit.
    - [Afficher le profil](https://fr.capterra.ca/software/144309/atera)
    - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/144309/topdesk/vs/atera)
13. **Issuetrak** — 4.6/5 (205 reviews) — Soyez opérationnel en seulement 24 heures grâce à un support client haut de gamme, 100 % basé aux États-Unis et disponible 24 h/24, 7 j/7.
    - [Afficher le profil](https://fr.capterra.ca/software/16499/issuetrak)
    - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/16499/127562/issuetrak/vs/topdesk)
14. **Alloy Navigator** — 4.6/5 (67 reviews) — Alloy Navigator est une solution réelle superbement conçue pour des clients réels, construite par des informaticiens réels comme vous.
    - [Afficher le profil](https://fr.capterra.ca/software/108129/alloy-navigator)
    - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/108129/127562/alloy-navigator/vs/topdesk)
15. **NinjaOne** — 4.7/5 (298 reviews) — La gestion des cas d'assistance Ninja est une solution d'assistance informatique flexible et facile à utiliser avec des automatisations robustes qui rendent les techniciens plus efficaces.
    - [Afficher le profil](https://fr.capterra.ca/software/165889/ninjaone)
    - [Comparer avec TOPdesk](https://fr.capterra.ca/compare/127562/165889/topdesk/vs/ninjaone)

## Catégories connexes

- [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software)
- [Solutions de gestion des services informatiques](https://fr.capterra.ca/directory/30672/it-service/software)
- [Outils ITSM (Information Technology Service Management)](https://fr.capterra.ca/directory/30676/itsm/software)
- [Logiciels de gestion des cas d'assistance](https://fr.capterra.ca/directory/32623/it-ticketing-systems-software/software)
- [Logiciels de gestion de la maintenance](https://fr.capterra.ca/directory/30058/maintenance-management/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/127562/topdesk)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/127562/topdesk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| da | <https://www.capterra.dk/alternatives/127562/topdesk> |
| de | <https://www.capterra.com.de/alternatives/127562/topdesk> |
| de-AT | <https://www.capterra.at/alternatives/127562/topdesk> |
| de-CH | <https://www.capterra.ch/alternatives/127562/topdesk> |
| en | <https://www.capterra.com/p/127562/TOPdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/127562/topdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/127562/topdesk> |
| en-CA | <https://www.capterra.ca/alternatives/127562/topdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/127562/topdesk> |
| en-IE | <https://www.capterra.ie/alternatives/127562/topdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/127562/topdesk> |
| en-IN | <https://www.capterra.in/alternatives/127562/topdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/127562/topdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/127562/topdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/127562/topdesk> |
| es | <https://www.capterra.es/alternatives/127562/topdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/127562/topdesk> |
| es-CL | <https://www.capterra.cl/alternatives/127562/topdesk> |
| es-CO | <https://www.capterra.co/alternatives/127562/topdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/127562/topdesk> |
| es-DO | <https://www.capterra.do/alternatives/127562/topdesk> |
| es-EC | <https://www.capterra.ec/alternatives/127562/topdesk> |
| es-MX | <https://www.capterra.mx/alternatives/127562/topdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/127562/topdesk> |
| es-PE | <https://www.capterra.pe/alternatives/127562/topdesk> |
| fi | <https://www.capterra.fi/alternatives/127562/topdesk> |
| fr | <https://www.capterra.fr/alternatives/127562/topdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/127562/topdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/127562/topdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/127562/topdesk> |
| it | <https://www.capterra.it/alternatives/127562/topdesk> |
| nb | <https://www.capterra.no/alternatives/127562/topdesk> |
| nl | <https://www.capterra.nl/alternatives/127562/topdesk> |
| nl-BE | <https://www.capterra.be/alternatives/127562/topdesk> |
| pl | <https://www.capterra.pl/alternatives/127562/topdesk> |
| pt | <https://www.capterra.com.br/alternatives/127562/topdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/127562/topdesk> |
| sv | <https://www.capterra.se/alternatives/127562/topdesk> |

-----

## Données structurées

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"TOPdesk","description":"Trouvez les meilleures alternatives à TOPdesk : tarif, fonctionnalités, avis utilisateur, démo gratuite, etc. Logiciels concurrents à TOPdesk et logiciels similaires.","url":"https://fr.capterra.ca/alternatives/127562/topdesk","about":{"@id":"https://fr.capterra.ca/alternatives/127562/topdesk#software"},"breadcrumb":{"@id":"https://fr.capterra.ca/alternatives/127562/topdesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://fr.capterra.ca/alternatives/127562/topdesk#webpage","isPartOf":{"@id":"https://fr.capterra.ca/#website"},"mainEntity":{"@id":"https://fr.capterra.ca/alternatives/127562/topdesk#software"},"inLanguage":"fr-CA","publisher":{"@id":"https://fr.capterra.ca/#organization"}},{"name":"TOPdesk","url":"https://fr.capterra.ca/software/127562/topdesk","@type":"SoftwareApplication","@id":"https://fr.capterra.ca/software/127562/topdesk#software","publisher":{"@id":"https://fr.capterra.ca/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":111,"ratingValue":4.4},"offers":{"price":"61","@type":"Offer"}},{"@type":"BreadcrumbList","@id":"https://fr.capterra.ca/alternatives/127562/topdesk#breadcrumblist","itemListElement":[{"name":"Accueil","position":1,"item":"/","@type":"ListItem"},{"name":"Logiciels de support informatique","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"TOPdesk","position":3,"item":"/software/127562/topdesk","@type":"ListItem"},{"name":"TOPdesk Alternatives","position":4,"item":"https://fr.capterra.ca/alternatives/127562/topdesk","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Top 15 des alternatives à TOPdesk - Capterra Canada 2026","@context":"https://schema.org","@type":"ItemList","@id":"https://fr.capterra.ca/alternatives/127562/topdesk#itemlist","itemListElement":[{"name":"SysAid","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c4608c47-9028-4daa-af15-1f8931f8afb9.png","url":"https://fr.capterra.ca/software/107225/sysaid","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://fr.capterra.ca/software/179501/manageengine-service-desk-plus","@type":"ListItem"},{"name":"Freshdesk","position":3,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://fr.capterra.ca/software/124981/freshdesk","@type":"ListItem"},{"name":"Freshservice","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://fr.capterra.ca/software/132997/freshservice","@type":"ListItem"},{"name":"Milvus","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://fr.capterra.ca/software/202528/milvus","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://fr.capterra.ca/software/102188/liveagent","@type":"ListItem"},{"name":"JIRA Service Management","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://fr.capterra.ca/software/138769/jira-service-management","@type":"ListItem"},{"name":"Zendesk Suite","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://fr.capterra.ca/software/164283/zendesk","@type":"ListItem"},{"name":"Desk Manager","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2057d809-e013-4903-ba4d-39667e840856.png","url":"https://fr.capterra.ca/software/173025/help-desk-software","@type":"ListItem"},{"name":"BOSSDesk","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://fr.capterra.ca/software/144825/boss-solutions","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://fr.capterra.ca/software/129478/solarwinds-service-desk","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":12,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://fr.capterra.ca/software/144309/atera","@type":"ListItem"},{"name":"Issuetrak","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://fr.capterra.ca/software/16499/issuetrak","@type":"ListItem"},{"name":"Alloy Navigator","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3a022b0-7e95-4609-ac88-ac05046a1f85.png","url":"https://fr.capterra.ca/software/108129/alloy-navigator","@type":"ListItem"},{"name":"NinjaOne","position":15,"image":"https://images.g2crowd.com/uploads/product/image/ec0c38c7a0b645a17bfff00d56e51583/ninjaone.png","url":"https://fr.capterra.ca/software/165889/ninjaone","@type":"ListItem"}],"numberOfItems":15}
</script>