---
description: eDesk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: eDesk - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes de service client](/directory/22/customer-service/software) > [eDesk](/software/137210/xsellco-helpdesk) > [eDesk Alternatives](https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk)

# Produits similaires à eDesk

Canonical: https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk

> Découvrez les meilleures alternatives à eDesk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **LiveAgent** — 4.7/5 (1789 reviews) — LiveAgent offre aux entreprises un service client exceptionnel. Un excellent service client commence avec un meilleur logiciel de service client.
   - [Afficher le profil](https://fr.capterra.ca/software/102188/liveagent)
   - [Comparer avec eDesk](https://fr.capterra.ca/compare/102188/137210/liveagent/vs/xsellco-helpdesk)
2. **NiCE CXone** — 4.2/5 (582 reviews) — Un logiciel de contact client sur le cloud offrant des fonctions de réalité virtuelle, de routage basé sur les compétences, d'intelligence artificielle (IA), de mélange d'appels et d'analytique.
   - [Afficher le profil](https://fr.capterra.ca/software/134775/incontact-call-center-software)
   - [Comparer avec eDesk](https://fr.capterra.ca/compare/134775/137210/incontact-call-center-software/vs/xsellco-helpdesk)
3. **Freshdesk** — 4.5/5 (3486 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 50 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://fr.capterra.ca/software/124981/freshdesk)
   - [Comparer avec eDesk](https://fr.capterra.ca/compare/124981/137210/freshdesk/vs/xsellco-helpdesk)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio est une plateforme de service client qui combine chat en direct et chatbots pour améliorer le support client et générer plus de ventes.
   - [Afficher le profil](https://fr.capterra.ca/software/144040/tidio-chat)
   - [Comparer avec eDesk](https://fr.capterra.ca/compare/137210/144040/xsellco-helpdesk/vs/tidio-chat)
5. **Zendesk Suite** — 4.4/5 (4094 reviews) — Zendesk Support est un logiciel helpdesk conçu pour améliorer la satisfaction des clients.
   - [Afficher le profil](https://fr.capterra.ca/software/164283/zendesk)
   - [Comparer avec eDesk](https://fr.capterra.ca/compare/137210/164283/xsellco-helpdesk/vs/zendesk)
6. **TeamSupport** — 4.5/5 (850 reviews) — Logiciel web de service client facile à mettre en œuvre et centré sur la gestion client B2B et la collaboration d'équipe.
   - [Afficher le profil](https://fr.capterra.ca/software/87908/teamsupport)
   - [Comparer avec eDesk](https://fr.capterra.ca/compare/87908/137210/teamsupport/vs/xsellco-helpdesk)
7. **Vivantio** — 4.3/5 (178 reviews) — Une plateforme SaaS qui propose la gestion des services d'entreprise grâce au routage automatisé, aux alertes, au suivi des interactions, etc.
   - [Afficher le profil](https://fr.capterra.ca/software/132880/vivantio)
   - [Comparer avec eDesk](https://fr.capterra.ca/compare/132880/137210/vivantio/vs/xsellco-helpdesk)
8. **Zoho Desk** — 4.5/5 (2216 reviews) — Mettez le service client au cœur de votre entreprise. Améliorez la satisfaction des clients, l'autonomie des agents et la prospérité de votre entreprise.
   - [Afficher le profil](https://fr.capterra.ca/software/169505/zoho-desk)
   - [Comparer avec eDesk](https://fr.capterra.ca/compare/137210/169505/xsellco-helpdesk/vs/zoho-desk)
9. **ServiceNow Customer Service Management** — 4.4/5 (153 reviews) — Automate and streamline processes to solve customer issues faster, decreasing your cost to serve and increasing customer loyalty.
   - [Afficher le profil](https://fr.capterra.ca/software/192052/servicenow-customer-service-management)
   - [Comparer avec eDesk](https://fr.capterra.ca/compare/137210/192052/xsellco-helpdesk/vs/servicenow-customer-service-management)
10. **Groove** — 4.5/5 (87 reviews) — Aidez les équipes à proposer une assistance personnelle à grande échelle.
    - [Afficher le profil](https://fr.capterra.ca/software/143005/groove)
    - [Comparer avec eDesk](https://fr.capterra.ca/compare/137210/143005/xsellco-helpdesk/vs/groove)
11. **Front** — 4.5/5 (291 reviews) — Traitez vos clients comme des personnes, en non comme des cas d'assistance. Offrez une assistance personnalisée, peu importe le canal.
    - [Afficher le profil](https://fr.capterra.ca/software/132901/front)
    - [Comparer avec eDesk](https://fr.capterra.ca/compare/132901/137210/front/vs/xsellco-helpdesk)
12. **Deskpro** — 4.6/5 (38 reviews) — La plateforme d'assistance moderne pour chaque type d'organisation. Version de cloud hébergé ou installation sur site pour l'auto-hébergement.
    - [Afficher le profil](https://fr.capterra.ca/software/127288/deskpro)
    - [Comparer avec eDesk](https://fr.capterra.ca/compare/127288/137210/deskpro/vs/xsellco-helpdesk)
13. **Supportbench** — 4.8/5 (131 reviews) — Meilleur rapport qualité/prix sur le marché en combinant tous les outils sur une seule plateforme intuitive.
    - [Afficher le profil](https://fr.capterra.ca/software/155934/supportbench)
    - [Comparer avec eDesk](https://fr.capterra.ca/compare/137210/155934/xsellco-helpdesk/vs/supportbench)
14. **Salesforce Service Cloud** — 4.5/5 (832 reviews) — Cette plateforme de service client parmi les premières au monde permet à chaque agent de service d'utiliser des outils innovants et des données unifiées.
    - [Afficher le profil](https://fr.capterra.ca/software/136189/salesforce)
    - [Comparer avec eDesk](https://fr.capterra.ca/compare/136189/137210/salesforce/vs/xsellco-helpdesk)
15. **Issuetrak** — 4.6/5 (205 reviews) — Transmettez automatiquement et facilement les problèmes aux membres d'équipe dans plusieurs services et sur tous les appareils. Répondez, résolvez et rendez compte. Obtenez une démo dès aujourd'hui \!
    - [Afficher le profil](https://fr.capterra.ca/software/16499/issuetrak)
    - [Comparer avec eDesk](https://fr.capterra.ca/compare/16499/137210/issuetrak/vs/xsellco-helpdesk)

## Catégories connexes

- [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software)
- [Logiciels d'assurance qualité pour centre de contact](https://fr.capterra.ca/directory/33415/contact-center-quality-assurance/software)
- [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software)
- [Logiciels CRM](https://fr.capterra.ca/directory/32315/customer-support/software)
- [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/137210/xsellco-helpdesk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/137210/xsellco-helpdesk> |
| de-AT | <https://www.capterra.at/alternatives/137210/xsellco-helpdesk> |
| de-CH | <https://www.capterra.ch/alternatives/137210/xsellco-helpdesk> |
| en | <https://www.capterra.com/p/137210/xSellco-Helpdesk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/137210/xsellco-helpdesk> |
| en-AU | <https://www.capterra.com.au/alternatives/137210/xsellco-helpdesk> |
| en-CA | <https://www.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| en-GB | <https://www.capterra.co.uk/alternatives/137210/xsellco-helpdesk> |
| en-IE | <https://www.capterra.ie/alternatives/137210/xsellco-helpdesk> |
| en-IL | <https://www.capterra.co.il/alternatives/137210/xsellco-helpdesk> |
| en-IN | <https://www.capterra.in/alternatives/137210/xsellco-helpdesk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/137210/xsellco-helpdesk> |
| en-SG | <https://www.capterra.com.sg/alternatives/137210/xsellco-helpdesk> |
| en-ZA | <https://www.capterra.co.za/alternatives/137210/xsellco-helpdesk> |
| es | <https://www.capterra.es/alternatives/137210/xsellco-helpdesk> |
| es-AR | <https://www.capterra.com.ar/alternatives/137210/xsellco-helpdesk> |
| es-CL | <https://www.capterra.cl/alternatives/137210/xsellco-helpdesk> |
| es-CO | <https://www.capterra.co/alternatives/137210/xsellco-helpdesk> |
| es-CR | <https://www.capterra.co.cr/alternatives/137210/xsellco-helpdesk> |
| es-DO | <https://www.capterra.do/alternatives/137210/xsellco-helpdesk> |
| es-EC | <https://www.capterra.ec/alternatives/137210/xsellco-helpdesk> |
| es-MX | <https://www.capterra.mx/alternatives/137210/xsellco-helpdesk> |
| es-PA | <https://www.capterra.com.pa/alternatives/137210/xsellco-helpdesk> |
| es-PE | <https://www.capterra.pe/alternatives/137210/xsellco-helpdesk> |
| fr | <https://www.capterra.fr/alternatives/137210/xsellco-helpdesk> |
| fr-BE | <https://fr.capterra.be/alternatives/137210/xsellco-helpdesk> |
| fr-CA | <https://fr.capterra.ca/alternatives/137210/xsellco-helpdesk> |
| fr-LU | <https://www.capterra.lu/alternatives/137210/xsellco-helpdesk> |
| it | <https://www.capterra.it/alternatives/137210/xsellco-helpdesk> |
| ja | <https://www.capterra.jp/alternatives/137210/xsellco-helpdesk> |
| nl | <https://www.capterra.nl/alternatives/137210/xsellco-helpdesk> |
| nl-BE | <https://www.capterra.be/alternatives/137210/xsellco-helpdesk> |
| pt | <https://www.capterra.com.br/alternatives/137210/xsellco-helpdesk> |
| pt-PT | <https://www.capterra.pt/alternatives/137210/xsellco-helpdesk> |

-----

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