---
description: JIRA Service Management : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: JIRA Service Management - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de support informatique](/directory/30008/help-desk/software) > [JIRA Service Management](/software/138769/jira-service-management) > [JIRA Service Management Alternatives](https://fr.capterra.ca/alternatives/138769/jira-service-management)

# Produits similaires à JIRA Service Management

Canonical: https://fr.capterra.ca/alternatives/138769/jira-service-management

> Découvrez les meilleures alternatives à JIRA Service Management. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **NinjaOne** — 4.7/5 (282 reviews) — NinjaOne automatise l'informatique pour 20 000 équipes, augmentant la productivité, réduisant les risques et simplifiant la gestion.
   - [Afficher le profil](https://fr.capterra.ca/software/165889/ninjaone)
   - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/165889/jira-service-management/vs/ninjaone)
2. **SysAid** — 4.5/5 (511 reviews) — Gérez facilement toutes vos activités de Help Desk avec cette solution informatique éprouvée. Vous trouverez tous les éléments essentiels dont vous avez besoin dans un seul tableau de bord.
   - [Afficher le profil](https://fr.capterra.ca/software/107225/sysaid)
   - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/107225/138769/sysaid/vs/jira-service-management)
3. **Freshservice** — 4.5/5 (685 reviews) — Un centre de service ITSM (Information Technology Service Management) en ligne avec gestion des incidents, des problèmes, des changements des versions et des ressources, en plus d'options puissantes d'automatisation et de gestion des cas d'assistance.
   - [Afficher le profil](https://fr.capterra.ca/software/132997/freshservice)
   - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/132997/138769/freshservice/vs/jira-service-management)
4. **PDQ Deploy & Inventory** — 4.8/5 (341 reviews) — Un outil qui permet de déployer des correctifs logiciels et des mises à jour simultanément sur plusieurs ordinateurs Windows.
   - [Afficher le profil](https://fr.capterra.ca/software/174535/pdq-deploy)
   - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/174535/jira-service-management/vs/pdq-deploy)
5. **Action1** — 4.9/5 (237 reviews) — Plateforme de gestion des correctifs basée sur les risques pour les réseaux distribués.
   - [Afficher le profil](https://fr.capterra.ca/software/180609/action1-rmm)
   - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/180609/jira-service-management/vs/action1-rmm)
6. **Milvus** — 4.8/5 (298 reviews) — Un système de gestion intelligent.
   - [Afficher le profil](https://fr.capterra.ca/software/202528/milvus)
   - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/202528/jira-service-management/vs/milvus)
7. **Wrike** — 4.4/5 (2887 reviews) — Wrike est un logiciel de gestion de projets pour entreprise incluant des modèles, une gestion du temps, des diagrammes de Gantt, des tableaux Kanban, un reporting, etc.
   - [Afficher le profil](https://fr.capterra.ca/software/76113/wrike)
   - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/76113/138769/wrike/vs/jira-service-management)
8. **Pulseway** — 4.7/5 (310 reviews) — Pulseway est une plateforme de gestion informatique primée qui vous donne un contrôle total sur tout ce qui est informatique.
   - [Afficher le profil](https://fr.capterra.ca/software/141792/pulseway)
   - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/141792/jira-service-management/vs/pulseway)
9. **baramundi Management Suite** — 4.6/5 (140 reviews) — Système modulaire pour le déploiement automatisé de systèmes d'exploitation et de logiciels, l'application de correctifs, la conformité, l'inventaire et la configuration des appareils, le MDM, la sauvegarde et la restauration.
   - [Afficher le profil](https://fr.capterra.ca/software/177946/baramundi-management-suite)
   - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/177946/jira-service-management/vs/baramundi-management-suite)
10. **Atera** — 4.5/5 (446 reviews) — Atera est la solution ultime de gestion informatique à distance tout-en-un pour les MSP, les consultants et les services informatiques. Essayez Atera gratuitement dès aujourd'hui \!
    - [Afficher le profil](https://fr.capterra.ca/software/144309/atera)
    - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/144309/jira-service-management/vs/atera)
11. **N-central** — 4.1/5 (195 reviews) — La plateforme de gestion et de surveillance à distance N-able® N-central® est conçue pour simplifier la gestion des réseaux informatiques complexes.
    - [Afficher le profil](https://fr.capterra.ca/software/13803/n-central)
    - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/13803/138769/n-central/vs/jira-service-management)
12. **ServiceNow** — 4.5/5 (344 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
    - [Afficher le profil](https://fr.capterra.ca/software/152871/servicenow)
    - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/152871/jira-service-management/vs/servicenow)
13. **monday.com** — 4.6/5 (5726 reviews) — monday.com est un système d'exploitation sur cloud, où les équipes gèrent leurs projets et leurs tâches quotidiennes, qu'elles soient au bureau, à la maison ou en déplacement.
    - [Afficher le profil](https://fr.capterra.ca/software/147657/monday-com)
    - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/147657/jira-service-management/vs/monday-com)
14. **JumpCloud Directory Platform** — 4.6/5 (264 reviews) — JumpCloud Directory-as-a-Service gère et connecte en toute sécurité vos utilisateurs à leurs systèmes, applications, fichiers et réseaux.
    - [Afficher le profil](https://fr.capterra.ca/software/175092/jumpcloud-daas)
    - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/175092/jira-service-management/vs/jumpcloud-daas)
15. **IT Glue** — 4.6/5 (331 reviews) — IT Glue est une plateforme de documentation primée, qui aide les fournisseurs informatiques à réduire considérablement le temps passé à rechercher des informations.
    - [Afficher le profil](https://fr.capterra.ca/software/170401/itglue)
    - [Comparer avec JIRA Service Management](https://fr.capterra.ca/compare/138769/170401/jira-service-management/vs/itglue)

## Catégories connexes

- [Solutions de gestion des services informatiques](https://fr.capterra.ca/directory/30672/it-service/software)
- [Logiciels de gestion informatique](https://fr.capterra.ca/directory/10001/it-management/software)
- [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software)
- [Logiciels de gestion des ressources informatiques](https://fr.capterra.ca/directory/30077/it-asset-management/software)
- [Logiciels de gestion des services d'assistance](https://fr.capterra.ca/directory/30675/issue-tracking/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/138769/jira-service-management)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/138769/jira-service-management)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| da | <https://www.capterra.dk/alternatives/138769/jira-service-management> |
| de | <https://www.capterra.com.de/alternatives/138769/jira-service-management> |
| de-AT | <https://www.capterra.at/alternatives/138769/jira-service-management> |
| de-CH | <https://www.capterra.ch/alternatives/138769/jira-service-management> |
| en | <https://www.capterra.com/p/227102/JIRA-Service-Management/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/138769/jira-service-management> |
| en-AU | <https://www.capterra.com.au/alternatives/138769/jira-service-management> |
| en-CA | <https://www.capterra.ca/alternatives/138769/jira-service-management> |
| en-GB | <https://www.capterra.co.uk/alternatives/138769/jira-service-management> |
| en-IE | <https://www.capterra.ie/alternatives/138769/jira-service-management> |
| en-IL | <https://www.capterra.co.il/alternatives/138769/jira-service-management> |
| en-IN | <https://www.capterra.in/alternatives/138769/jira-service-management> |
| en-NZ | <https://www.capterra.co.nz/alternatives/138769/jira-service-management> |
| en-SG | <https://www.capterra.com.sg/alternatives/138769/jira-service-management> |
| en-ZA | <https://www.capterra.co.za/alternatives/138769/jira-service-management> |
| es | <https://www.capterra.es/alternatives/138769/jira-service-management> |
| es-AR | <https://www.capterra.com.ar/alternatives/138769/jira-service-management> |
| es-CL | <https://www.capterra.cl/alternatives/138769/jira-service-management> |
| es-CO | <https://www.capterra.co/alternatives/138769/jira-service-management> |
| es-CR | <https://www.capterra.co.cr/alternatives/138769/jira-service-management> |
| es-DO | <https://www.capterra.do/alternatives/138769/jira-service-management> |
| es-EC | <https://www.capterra.ec/alternatives/138769/jira-service-management> |
| es-MX | <https://www.capterra.mx/alternatives/138769/jira-service-management> |
| es-PA | <https://www.capterra.com.pa/alternatives/138769/jira-service-management> |
| es-PE | <https://www.capterra.pe/alternatives/138769/jira-service-management> |
| fi | <https://www.capterra.fi/alternatives/138769/jira-service-management> |
| fr | <https://www.capterra.fr/alternatives/138769/jira-service-management> |
| fr-BE | <https://fr.capterra.be/alternatives/138769/jira-service-management> |
| fr-CA | <https://fr.capterra.ca/alternatives/138769/jira-service-management> |
| fr-LU | <https://www.capterra.lu/alternatives/138769/jira-service-management> |
| it | <https://www.capterra.it/alternatives/138769/jira-service-management> |
| ja | <https://www.capterra.jp/alternatives/138769/jira-service-management> |
| ko | <https://www.capterra.co.kr/alternatives/138769/jira-service-management> |
| nb | <https://www.capterra.no/alternatives/138769/jira-service-management> |
| nl | <https://www.capterra.nl/alternatives/138769/jira-service-management> |
| nl-BE | <https://www.capterra.be/alternatives/138769/jira-service-management> |
| pl | <https://www.capterra.pl/alternatives/138769/jira-service-management> |
| pt | <https://www.capterra.com.br/alternatives/138769/jira-service-management> |
| pt-PT | <https://www.capterra.pt/alternatives/138769/jira-service-management> |
| sv | <https://www.capterra.se/alternatives/138769/jira-service-management> |
| tr | <https://www.capterra.web.tr/alternatives/138769/jira-service-management> |

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