---
description: Enterprise Service Desk : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Enterprise Service Desk - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de support informatique](/directory/30008/help-desk/software) > [Enterprise Service Desk](/software/152682/enterprise-service-desk) > [Enterprise Service Desk Alternatives](https://fr.capterra.ca/alternatives/152682/enterprise-service-desk)

# Produits similaires à Enterprise Service Desk

Canonical: https://fr.capterra.ca/alternatives/152682/enterprise-service-desk

> Découvrez les meilleures alternatives à Enterprise Service Desk. Comparez les fonctionnalités, les notes et les avis pour trouver le logiciel qui saura répondre à vos besoins.

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## Les meilleures alternatives

1. **Freshservice** — 4.6/5 (791 reviews) — (Helpdesk gamifié + gestion des ressources) - les complications = Freshservice. En outre, le centre de service est aussi compatible ITIL.
   - [Afficher le profil](https://fr.capterra.ca/software/132997/freshservice)
   - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/132997/152682/freshservice/vs/enterprise-service-desk)
2. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk est un logiciel de service client facile à utiliser qui aide plus de 60 000 entreprises dans le monde entier à créer des expériences client exceptionnelles.
   - [Afficher le profil](https://fr.capterra.ca/software/124981/freshdesk)
   - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/124981/152682/freshdesk/vs/enterprise-service-desk)
3. **SysAid** — 4.5/5 (522 reviews) — SysAid aide les services informatiques à travailler plus intelligemment (sans ajouter de difficulté) grâce à une automatisation du centre d'assistance basée sur une décennie d'informations d'IA. Essayez la plateforme gratuitement dès aujourd'hui.
   - [Afficher le profil](https://fr.capterra.ca/software/107225/sysaid)
   - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/107225/152682/sysaid/vs/enterprise-service-desk)
4. **InvGate Service Management** — 4.6/5 (108 reviews) — InvGate Service Desk est un centre d'assistance moderne conçu pour les centres d'assistance informatique de toutes tailles.
   - [Afficher le profil](https://fr.capterra.ca/software/133392/service-desk)
   - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/133392/152682/service-desk/vs/enterprise-service-desk)
5. **ManageEngine Endpoint Central** — 4.6/5 (1822 reviews) — Il aide les administrateurs à automatiser, normaliser, sécuriser et auditer leur réseau Windows. Desktop Central est maintenant compatible avec MDM (Master Data Management).
   - [Afficher le profil](https://fr.capterra.ca/software/170018/manageengine-desktop-central)
   - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/152682/170018/enterprise-service-desk/vs/manageengine-desktop-central)
6. **ServiceNow** — 4.5/5 (356 reviews) — Cette solution automatise vos tâches d'assistance quotidiennes et vous aide à suivre, mesurer et traiter chaque unité de travail. Évolutives et faciles à utiliser.
   - [Afficher le profil](https://fr.capterra.ca/software/152871/servicenow)
   - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/152682/152871/enterprise-service-desk/vs/servicenow)
7. **TeamDynamix** — 4.4/5 (170 reviews) — TeamDynamix est une plateforme ITSM et PPM sans code avec intégration et automatisation.
   - [Afficher le profil](https://fr.capterra.ca/software/121317/teamdynamix)
   - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/121317/152682/teamdynamix/vs/enterprise-service-desk)
8. **JIRA Service Management** — 4.5/5 (773 reviews) — Le centre de service JIRA est un nouveau logiciel de gestion de services que les équipes informatiques et commerciales aiment utiliser.
   - [Afficher le profil](https://fr.capterra.ca/software/138769/jira-service-management)
   - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/138769/152682/jira-service-management/vs/enterprise-service-desk)
9. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — ServiceDesk Plus aide les services informatiques et autres services d’entreprise à créer leurs propres centres d’assistance personnalisés avec des flux de travail et des automatisations uniques.
   - [Afficher le profil](https://fr.capterra.ca/software/179501/manageengine-service-desk-plus)
   - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/152682/179501/enterprise-service-desk/vs/manageengine-service-desk-plus)
10. **Zoho Assist** — 4.7/5 (1472 reviews) — Zoho Assist fournit une interface utilisateur simple et facile à connecter aux ordinateurs distants partout dans le monde.
    - [Afficher le profil](https://fr.capterra.ca/software/181775/zoho-assist)
    - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/152682/181775/enterprise-service-desk/vs/zoho-assist)
11. **Cherwell Service Management** — 4.3/5 (166 reviews) — Cherwell Software est un fournisseur innovant de plateformes de gestion des ressources et des services informatiques qui cherche à améliorer le monde de l'informatique.
    - [Afficher le profil](https://fr.capterra.ca/software/121158/cherwell-software)
    - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/121158/152682/cherwell-software/vs/enterprise-service-desk)
12. **ConnectWise PSA** — 4.1/5 (280 reviews) — ConnectWise réduit les erreurs d'inattention en générant des factures automatisées. Réduisez le temps de facturation à seulement quelques minutes \!
    - [Afficher le profil](https://fr.capterra.ca/software/107931/connectwise-manage)
    - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/107931/152682/connectwise-manage/vs/enterprise-service-desk)
13. **Pulseway** — 4.7/5 (310 reviews) — Pulseway est une plateforme de gestion informatique primée qui vous donne un contrôle total sur tout ce qui est informatique.
    - [Afficher le profil](https://fr.capterra.ca/software/141792/pulseway)
    - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/141792/152682/pulseway/vs/enterprise-service-desk)
14. **Desk Manager** — 4.8/5 (106 reviews) — Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.
    - [Afficher le profil](https://fr.capterra.ca/software/173025/help-desk-software)
    - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/152682/173025/enterprise-service-desk/vs/help-desk-software)
15. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk offre une solution de service client très réputée dans le secteur.
    - [Afficher le profil](https://fr.capterra.ca/software/164283/zendesk)
    - [Comparer avec Enterprise Service Desk](https://fr.capterra.ca/compare/152682/164283/enterprise-service-desk/vs/zendesk)

## Catégories connexes

- [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software)
- [Outils ITSM (Information Technology Service Management)](https://fr.capterra.ca/directory/30676/itsm/software)
- [Logiciels de gestion des cas d'assistance](https://fr.capterra.ca/directory/32623/it-ticketing-systems-software/software)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/alternatives/152682/enterprise-service-desk)
- [Afficher le profil du logiciel](https://fr.capterra.ca/software/152682/enterprise-service-desk)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/alternatives/152682/enterprise-service-desk> |
| de-AT | <https://www.capterra.at/alternatives/152682/enterprise-service-desk> |
| de-CH | <https://www.capterra.ch/alternatives/152682/enterprise-service-desk> |
| en | <https://www.capterra.com/p/152682/Enterprise-Service-Desk/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/152682/enterprise-service-desk> |
| en-AU | <https://www.capterra.com.au/alternatives/152682/enterprise-service-desk> |
| en-CA | <https://www.capterra.ca/alternatives/152682/enterprise-service-desk> |
| en-GB | <https://www.capterra.co.uk/alternatives/152682/enterprise-service-desk> |
| en-IE | <https://www.capterra.ie/alternatives/152682/enterprise-service-desk> |
| en-IL | <https://www.capterra.co.il/alternatives/152682/enterprise-service-desk> |
| en-IN | <https://www.capterra.in/alternatives/152682/enterprise-service-desk> |
| en-NZ | <https://www.capterra.co.nz/alternatives/152682/enterprise-service-desk> |
| en-SG | <https://www.capterra.com.sg/alternatives/152682/enterprise-service-desk> |
| en-ZA | <https://www.capterra.co.za/alternatives/152682/enterprise-service-desk> |
| fr | <https://www.capterra.fr/alternatives/152682/enterprise-service-desk> |
| fr-BE | <https://fr.capterra.be/alternatives/152682/enterprise-service-desk> |
| fr-CA | <https://fr.capterra.ca/alternatives/152682/enterprise-service-desk> |
| fr-LU | <https://www.capterra.lu/alternatives/152682/enterprise-service-desk> |

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