Callnote Premium est une application gratuite qui permet d'enregistrer des appels audio et vidéo Skype, Google+ Hangouts, Viber, Facebook, GoToMeeting et WebEx. Il est également possible de créer des instantanés vidéo en cours de route. Il est possible d'enregistrer l'appel complet ou de démarrer/arrêter chaque fois qu'on en a besoin. Gérer une bibliothèque d'enregistrements directement depuis l'ordinateur, stocker les conversations dans Evernote ou Dropbox, GoogleDrive ou OneDrive, partager des vidéos sur Facebook ou les publier sur YouTube.

Offrir une meilleure expérience client est un processus d'amélioration continue. Avec TalkChief, vous pouvez activer les enregistrements d'appels entrants et sortants, ce qui vous permet de surveiller, d'évaluer et d'améliorer vos opérations quotidiennes.

Mida Recorder is a multimedia recording system addressing the specific requirements - functional and regulatory - of different industries. It supports multiple recording methods with a centralized call archiving. The simple search & play console helps recover and listen to files anytime from any device. Easy configuration, available for legacy systems and for Teams. The flexible and modular compliance recording platform that supports any technology and protocols, with centralized call archiving.

inConcert Allegro - Voice Contact Center is a VoIP software as an all-in-one platform, cloud-based or on-premise that helps your contact center, or call center to provide an excellent customer experience, whatever the channel through which they communicate.All of the platforms functional components have been developed by inConcert, including inbound and outbound voice, CTI, dialer, IVR, recording, quality, monitoring, reports, messaging, etc. Fully integrated with your business processes.

Storacall offer a range of call recording solutions to maximise performance, compliance (including PCI), quality assurance and liability protection. Available as a turnkey solution or software only, our solutions allow you to search for calls by date/time, duration, agent/extension number, inbound/outbound number, team/department, notes and much more. We can record extension side or trunk side and cover all telephony options. Whatever your requirements we have a system that will work for you.

Cette plateforme tout-en-un vous équipe pour communiquer sur le canal de préférence de votre client, mieux gérer vos agents et clients, ainsi que garder une longueur d'avance sur la concurrence. NOLA est à l'origine conçu pour résoudre un problème sur les serveurs de l'éditeur. Le système est testé et éprouvé, il n'y a donc aucun risque à l'adopter. Soyez là où les clients sont grâce à une plateforme performante : tous les canaux sont unifiés plutôt que segmentés.

Call tracking and analytics tool that helps businesses track buyers' demographics, call volume, recordings and more to create reports in real-time.

Quvu revolutionises how you manage your contact centre with a fully cloud-based solution that enables you to customise your statistics and reporting, allowing you to focus on your core objectives by analysing the stats important to you. Entirely web based and powered through an award-winning VoIP platform, you can oversee your operation from anywhere in the world. Key features include Ofcom Compliance, Real Time Customisable Statistics, Geo Dialling, TPS Compliance and Call Recording.

We are a global provider of workforce management solutions designed to help businesses leverage their workforce investments through effective workforce scheduling that aims to give our client's staff work/life balance while maintaining business profitability. ProScheduler, WFM's easy to use interface, low upfront cost and quick integration allows customers get started and see results within weeks.

Australia's Premier 13, 1300, 1800 and Smart Number Provider.

Ciara is an acceleration assistant for sales, helping reps close more deals faster with intelligent insights and real-time guidance. Ciara captures customer interactions across calls and virtual meetings, understands the context, and identifies the next best steps. It provides real-time recommendations helping reps to accelerate their revenue goals. Smart integrations with your existing tech stack reduce admin work by up to 50% and ensure data consistency. Visit getciara.com to learn more!

Record every call or sample as needed, record the entire call or record on demand, change your configuration instantly.

Envision Click2Coach and Click2Coach Cloud Envision provides award winning solutions that optimize customer experience by turning data from customer interactions into action, making an impact on your business that leads to exceptional customer experiences. Data from all contact center channels can be collected to quickly identify patterns and trends. Envision delivers innovative software solutions, in the cloud or on premise, to optimize your workforce.

Call Saver Pro enables you to save, sort, and retrieve recordings of your phone calls on your computer.

Records telephone conversations directly to your hard disk with a single push of button.

Skype call recording software that saves calls in MP3 format.

Call recording solution that meets the compliance recording requirements of multiple channel types via numbers, time of day, and more.

Call members of your team straight from your web browser or using our mobile app. Yack.net automatically records the call and uses speech to text transcription to make a readable copy of what was said. You can replay the call from any point in the transcript or use the built in search to find topics that you have discussed and replay the relevant part of the call direct from search results.

Enregistrement des appels abordable via votre plateforme de téléphonie existante. Enregistrez Avaya, Genesys, Cisco ou tout autre système de VoIP (Voice over IP). La configuration est simple, rapide et se déroule dans la même IU (interface utilisateur) sur navigateur que la lecture. Enregistrez les écrans sans limites de moniteurs, de résolution ou de mise en page. L'enregistrement d'écran peut être déclenché par les appels ou votre propre système. La gestion de la qualité est intégrée à l'ensemble du système avec des formulaires personnalisés et des feuilles de score. Commencez avec un seul utilisateur, puis passez à des milliers.

Callshark is the #1 Call Tracking Software Tool made just for you! Are you tired of bloated interfaces with enough bells-and-whistles to make your head spin? Switch to a beautiful alternative witheverything you need... built from scratch in 2020. It measures phone calls from your online/offline campaigns so you know exactly what works and what doesn't. No complicated setup, no unwanted features, no hidden fees, and no snake oil. Start your 14 day free trial (no credit card) today!

MiaRec is an enterprise-level solution for call recording and quality monitoring in contact centers and businesses of any size and type, from SMB to large multi-site enterprises. MiaRec top features include an intuitive web-based interface, easy installation within minutes, rich functionality, Live Monitoring, and many others. Advanced security, PCI compliance support and tight integration with contact center systems and telephony equipment like those from Cisco, Avaya, Broadsoft, Asterisk etc.

The solution can scale from a single user/voice port to hundreds of ports with centralized server based solutions. The implementation is simple and reliable supporting IP, digital and analog mixed systems. With the modular components you can start small and grow the solution capabilities as your business demands.

LiveOps is the leader in cloud contact center and customer service solutions. More than 300 companies around the world, including Salesforce.com, Symantec, and Royal Mail Group trust LiveOps' technology to enable effective multichannel, social and mobile interactions with their customers. LiveOps' award-winning platform has processed more than 1 Billion minutes of customer interactions and managed operations for the largest US-based cloud contact center of 20,000 home-based, independent agents.

Full featured call logging recorder system for public safety and compliance call centers.

Call recording solution with features such as compliance, performance management, and customer satisfaction.

Conquer is the first end-to-end Revenue Engagement Solution for enterprise sales and service teams. As a native application for both Salesforce and Microsoft Dynamics 365, Conquer works inside your existing CRM to make sales and service teams more effective at gaining access, growing pipeline, winning revenue, and strengthening customer relationships.

Powerful call recording system that you can completely rely on for quality assurance, performance monitoring, and security.

ASC provides call recording for quality management especially for contact centers, financial and public safety organizations.

L'enregistreur d'appel SmartRecord sur cloud d'Enghouse offre aux fournisseurs de services des solutions d'enregistrement, de gestion de la qualité et d'analyse à valeur ajoutée, ainsi que des services tels que Cloud PBX, UC, centre de contact ou agrégation de ports SIP. SmartRecord est également utilisé par les opérateurs de téléphonie mobile pour fournir des enregistrements conformes aux réglementations aux entreprises clientes dans des secteurs tels que la finance, les assurances et les soins de santé. Les fournisseurs ont le choix entre utiliser SmartRecord au sein de leur réseau ou via le système Enghouse sur cloud.

Le logiciel de comptabilisation des appels Proteus d'Enghouse aide les entreprises à gérer, faire évoluer et optimiser leurs systèmes de communication grâce à une surveillance et à des rapports détaillés sur l'utilisation du système et du trunk, une analyse des coûts et autres KPI. Il peut aider à planifier les migrations technologiques de TDM vers IP ou de PBX vers les communications unifiées et à surveiller les activités frauduleuses ou non conformes. Proteus enregistre également les plateformes vocales des opérateurs, étendant ainsi les avantages de la comptabilisation des appels à la salle des marchés.

CallRevu was specifically designed for automotive dealerships and drives actionable insights into their customers digital and voice communications - improving process optimization and converting more call into buyers.

Une application d'enregistrement audio numérique professionnelle pour les PC Windows ou Linux. Ce logiciel d'enregistrement audio multicanal présente une conception performante et une interface simple permettant un fonctionnement quotidien fiable et convivial.

Avez-vous besoin de générer des rapports significatifs à partir de votre environnement Cisco UC ? Vous pouvez trouver de l'aide pour cela. CRA est une puissante plateforme cloud moderne d'analytique de reporting et de diagnostic web facile à utiliser et destinée aux environnements de UC (communications unifiées) de Cisco.

Pickle transcribes phone/video call recordings, provides a data platform to quickly search, then the conversation is analyzed and summarized for easy comprehension. Optimize sales performance & customer experiences with your best conversations. Powered by A.I., Pickle helps refine your sales process by uncovering blind spots and transforming conversations into actionable insights. We tell you how to duplicate your best reps to create an army of superhuman sales and customer experience pros.

EveryDay Voip intègre la téléphonie, la vidéo, les réunions et la messagerie dans une solution PBX fiable et facile à utiliser. Ce service a été conçu pour vous permettre de rester en contact avec vos clients, partout dans le monde, vous donnant la possibilité de gérer votre entreprise, comme vous le souhaitez. Installez ces applications sur votre ordinateur de bureau, votre smartphone ou votre tablette et profitez d'une qualité web, audio et vidéo HD, ainsi que de fonctionnalités en un clic. Favorisez la collaboration par le biais de messages d'équipe, SMS illimités, etc.

Audara is a set of Omnichannel Contact Center applications for sales, service, and collection tasks, with remote agents from all channels: Voice Calls, Chat and Video.

Call recording and quality monitoring, best value in enterprise-ready call center quality assurance and training solutions.

The Xtension Recorder digital phone recorder is first to make quality monitoring and agent training a commodity product. It is plug and play technology that utilizes your existing technology infrastructure. It can be configured with distributed hardware and centralized storage or a centralized back office solution. GSM compression stores 168 hours of recorded calls on 1 Gb.

Web-based user interface, complete call life cycle management, user access based on roles and privileges, on-demand recording.

Entire user, manager, and administrator toolbox in a single intuitive interface that is browser based.

The recorder platform allows your IP based contact center to take advantage of random or full time in one intuitive interface.

VTlogger is an open source, web driven software application that when combined with telephony boards, can turn computers into reliable and easy to use call recording solutions suitable for any size organization or industry. Whether you're handling hundreds of calls a day or thousands of calls an hour, rest assured that VTlogger is the only choice if you are in the market for a practical, cost effective call recorder backed by excellent vendor support.

Want to know if your marketing is actually driving inbound sales calls? How many sales calls do you miss? How does your team handle new inbound leads? AVANSER Call Tracking and Analytics platform delivers powerful call-data on virtually every aspect of a sales call, including which channel, campaign (or even keyword), how that call was handled by your sales team and the ROI. Book a demo to see how it works on 1300 795 357.

Telephone call recording, screen capture, quality management and reporting tools for any line type or PBX (digital, analog or VoIP)

Verba is a leader in professional call recording and quality assurance solutions for unified communications, and the only player with a complete portfolio for voice, video and telepresence recording. The Verba Recording System supports Cisco, Avaya, Microsoft Lync, and standard SIP-based unified communications solutions. Provider of call recording solutions for unified communications platforms.

Enables the user to capture telephone conversations for virtually any purpose, whether looking to ensure top quality customer service, mine customer calls for invaluable intelligence, avoid frivolous lawsuits, provide audio copy with written dictation, or avoid conduct issues, there is virtually no end to the returns businesses can reap from a call recording investment.

Capturer les commentaires des clients grâce à l'enregistrement d'appel.

Record audio mixing like Skype or iChat calls and audio from microphone, CD player, and line-in devices. iEasyRecorder a powerful yet easy-to-use audio recording program which allows you to effortlessly record sounds and music from any sources including from operating system, any running applications, websites, microphone or an external device. It also can record from more than one program at the same time.

Trisys provides easy-to-use, cost effective business intelligence tools for both on premise & hosted telephone systems, compatible with virtually any telephone configuration. We offer solutions ideal for any industry that is flexible to evolve with your business needs. Replay is an innovative call recording system that produces valuable reports from your companys telephone activity. From SMB to enterprise levels, our capabilities help your company run resourcefully & increase revenue!

Parlance uses speech recognition to modernize and improve the first 30 seconds of every caller's journey, for call centers that want to deliver a better customer experience. With voice-driven access, callers can speak naturally and connect quickly to the resources they need inside large organizations. No punching numbers on a dial pad No long phone tree options to listen to No frustrating auto attendants that repeatedly misunderstand caller response We guarantee ROI!