HyperTeams Ticketing Application is designed to help companies hurdle pesky work obstacles and deliver superior customer service! When used internally, this system gives employees a better way to send, track, and manage their work tickets. That means no more running marathons around the office when you need help or stalking IT when your computer crashes! When used externally, this solution gives your customers the opportunity to submit their own complaints or cases directly to the system.

Requuest is web-based SaaS service desk software designed for delivering worry-free IT support, a platform allowing agent's productivity to go beyond client expectations. Requuest gives you an edge in reducing ticket volume, automating quick response and make IT results shine across your business. Create workflows. Manage assets. Set business rules. Visualize key reports. Auto-assign. Prepare survey. Customize portal. Filter dispatch tickets. Meet all around service levels. Requuest. You got IT.

Sightline fournit des solutions analytiques sophistiquées, mais remarquablement faciles à utiliser qui exploitent les données de séries temporelles, l'analyse prédictive, la visualisation, la capacité d'alerte avancée en temps réel et au-delà pour fournir aux clients un niveau d'information supérieur à celui de tout autre éditeur de logiciels. Les clients qui mettent en œuvre ces solutions améliorent l'efficacité, améliorent la précision et augmentent la rentabilité.

Trigent brings 22 years of software development experience combined with a track record of over 300 successful applications projects in the last three years alone. Our Software Development Center accelerates development, transforms applications, and increases cost savings. Our software development services helps to increase development bandwidth, build and launch products faster and transform legacy applications or just maintain them at a fraction of the cost.

EBC group is a managed IT service provider that offers solutions such as document capture, business intelligence, and cyber security

Alhambra-Eidos provides managed IT, infrastructure, cyber security, and cloud computing services to medium and large organizations

Mobile Reach is an award-winning mobility software platform that automates and improve service delivery for IT and field service organizations. Our mobility platform and mobile apps let field technicians be more productive and serve customers better. Ii also helps IT and field service directors and IT asset managers ensure optimal productivity, improve operational processes and drive revenue.

Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.

decidalo takes over most of your time-consuming internal tasks, allowing you to use your time more profitably. With decidalo you increase your sales opportunities through shorter response times, bid-specific CVs, and relevant project references. By linking skills, project requirements, employee capacities, and accounting data, decidalo shows you how to utilize existing skills as profitably as possible.

Software for IT service providers to run vCIO programs and quarterly business reviews-QBR.

Service Support est une solution de gestion de tickets pour tous les centres de services (DSI, Services Généraux, Human Resources, etc.) Avec Service Support, vous offrez à vos employés un portail interactif sur lequel ils peuvent soumettre des demandes, signaler des incidents, communiquer avec vos équipes de support. Ce service peut également être proposé à vos prestataires, clients, fournisseurs, partenaires ...

Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.

Our goal is to provide Innovative 3rd Platform Solutions including Mobile computing, Cloud computing, and IT outsourcing to our customers and exceed their expectations by constantly innovating and evolving as a Next gen solutions provider.

Technical service management solution that makes it possible for service centers to monitor maintenance operations and manage calls.

The SysInfo OST to PST Converter is robust software that can easily and accurately exports offline OST files to MS Outlook PST format. The OST to PST Conversion tool allows the users to export them as our software supports the damaged or corrupted OST files and converts them into desired file formats like PST, DBX, EML, MBOX, Archive, and MSG file formats easily. This software converts all the emails, contacts, calendar events, journal, etc. with their attachments.

Smart Link An intelligent self-service solution aimed at helping employees resolve IT issues.

T-HelpDesk is a powerful yet user-friendly ticketing system software. T-HelpDesk maximizes the management efficiency of the offered services thanks to its intuitive interfaces and to features of ServiceDesk, HelpDesk, IT Ticketing and Asset Management softwares in a single environment. T-HelpDesk supports multi-channel services for customers or internal staff, departmental services (IT, Production, Design, ..), SLA, API, SSO, multi-role, and much more. Can be integrated with T-Kanban and T-PPM.

CloudRadial's white-labeled client portal that helps MSPs and CSPs create better client experiences and more revenue through automating ticketing, reporting, and account management functions.

Next-gen IT Self-Service portal will transform your IT Service Desk in minutes! Knock out high frequency tickets in seconds, 100% error free and have costly IT staff work on high-value strategy based projects instead of daily firefighting. A real solution for businesses to reduce spend and drastically improve operational efficiencies. Built with Security at it's core, easily set up role-based, audit compliant approval based workflows that meet your unique requirements.

Regardless of whether you are looking for a pure trouble ticketing, an ITSM software or even a full-service management solution, its modular design allows HEINZELMANN to adapt individually to your company's service processes. > ITIL and ISIS12 compliant > Enterprise-wide deployment > Web-based self-service portal > Workflow management > Scrum module > Support for IT and non-IT assets > Email interface > High integration capability > On Premise or SaaS and much more.

Your Trusted Partner, offering Experienced and Focused Staff, Relevant and Timely Technology, and Cloud Hosting Services. We specialize in managing the applications which empower businesses and medical offices to succeed. Our mission is to utilize the capabilities of todays leading technologies to empower business practices and enhance employee workflow. These services are transforming how businesses leverage technology in todays complex and changing environment.

Transformer COBOL is an Integrated Reengineering and Migration Environment (IRME) designed for the refactoring and migration of legacy applications. It is based on a model-driven approach which allows transformation and migration of code models, whose contents feed their own code generators

EKIALIS est une solution collaborative qui permet d’apporter de la visibilité aux organisations. Elle comprend deux modules: - EKIALIS Explore outil de cartographie du patrimoine matériel et immatériel (bâtiments, applications, serveurs, contrats, ...) et de gestion des risques. - EKIALIS Pilot outil de pilotage de l’activité, du portefeuille projets, et des ressources (tâches récurrentes, gestion des capacités, suivi budgétaire, ..) Les modules sont disponibles séparément en SaaS ou OnPremise.

MISO3 helps organizations optimize the long tail of IT service costs by: - effectively tracking recurring service commitments - providing forward-facing alerts on upcoming actions / renewal decisions - simplifying the process of identifying and acting on cost-savings opportunities Recurring IT services ( e.g. data, telecom, SAAS, security certificates, equipment support) are rarely managed proactively. Do not pay for services you do not use and pay today's rates for today services

The Invarosoft ITSM CX Platform helps your IT Team or MSP modernize the end user experience of IT Support using; Desktop & Mobile Apps, Bots, Automation, Client Portal, vCIO, CSAT, Service Catalog, Forms, Approvals and Ticket Diagnostics. The platform also supercharges your ITSM Tool or PSA with back-end support tools powered by ITControlPanel including; Live Chat, Secure Caller Verification, Secure 2FA Messaging, Push Messaging and Fast Ticket Logging.

Database administrators need simple and quick ways to manage their SQL Server environment. SQL Admin Toolset provides 24 essential desktop tools for SQL Server to save time by simplifying routine administrative and troubleshooting tasks.

With Astro, you can organize assistance with your customer, plan the time of your technicians and report the expenses incurred.

It is an IT service management solution that helps businesses manage contracts, tickets, devices, licenses, resources, and more.

The IT-Pedia IT Product Data Library enhances the value & effectiveness of CMDBs, IT Service Management, IT Asset & License Management, Cybersecurity & other systems. Its enrichment "market" data about millions of hardware & software products helps streamline & automate the process of creating, populating & updating these systems. IT-Pedia eliminates the manual effort required to find this data, & its normalized product attributes get all of your IT management systems talking the same language.

GAT SERVICE is a technical assistance management software, suitable for any type of company. The solution makes it possible to manage contracts, app maintenance, appointment books, and customer service. It also enables users to monitor quotes, customer orders, and order generation for suppliers. The application can be used to invoice the various interventions performed and save everything to a cloud platform.