PAZO is a retail task management software used by thousands of retailers for better visibility across their outlets, smoother internal communication, accomplish daily routine activities & streamline their operations. Empower your employees with a platform that helps in automating the daily operations and allows your employees to focus on customers. From task assignment & issue management to timely audits & improving operational productivity PAZO turns retail task management into a cakewalk.

Des centaines d'agences gouvernementales et de call centers utilisent le logiciel de gestion des demandes citoyennes QAlert pour améliorer les services citoyens, accroître leur efficacité, réorganiser les processus et mesurer leurs performances, faisant de QScend Technologies, Inc. un éditeur privilégié de logiciels CRM (Customer Relationship Management)/d'appels non urgents aux États-Unis.

Remedyforce is everything you need in an IT help desk, without the hassle of hardware. With IT service management best practices built right in, Remedyforce automates your service desk processes. Build and manage your help desk with the experience of thousands of customers and without the pain of programming custom scripts. We built Remedyforce on Force.com, the industry's leading platform for SaaS applications (trusted by more than 92,000 organizations today).

Shake is a bug and feedback reporting tool for mobile apps that helps testers to report bugs easier and enables developers to solve them faster. It offers screenshots, user attachments, tags, usage data, activity history, and device details with every bug report. The data you receive can be customized to fit the specific debugging requirements of your mobile app.

With SQUEAKS, team members receive, interact with, and share messages and content from a wide variety of data sources on the network to include machines, databases, web applications, business systems, and more. Additionally, SQUEAKS digitally transforms Visual Management Boards by driving actionable information to an interactive digital canvas in real-time, enabling effective team meetings and problem solving at the production line.

Yodiz est le premier outil Agile Scrum et de suivi des problèmes. Avec son interface utilisateur innovante, son UX simple et son grand ensemble de fonctionnalités, c'est probablement le meilleur outil. Yodiz a un modèle simple de tarification : Gratuit pour 3 utilisateurs Agile + suivi des problèmes : 5 dollars/utilisateur/mois Uniquement suivi des problèmes : 3 dollars/utilisateur/mois. Yodiz offre toutes les fonctionnalités que vous aimez. Backlog de produits Epics Sprint Board Tableau de bord Liste des choses à faire Liste de tâches Rapports de projet Tableaux de bord Notifications en temps réel Support de l'étiquetage

Cloud-based issue tracking solution for developers that helps mark and manage references between bugs, changesets, files & wiki pages.

Squadcast is an easy-to-use end-to-end incident response platform that helps tech teams adopt SRE best practices to maximise service reliability, accelerate innovation velocity and deliver outstanding customer experiences.

It is a performance testing platform that helps businesses set up tests, generate bug reports, take testing screenshots, and more.

Stames functions as a one-stop solution for all customer support, queries, requests, complaints and assistance needs. It empowers your customer support team to handle all customer complaints and requests from one place without any hassle. Say goodbye to per agent pricing. It's a cloud based Software as a Service platform (SaaS) that gives business value for money, provide them with powerful tools to help manage their customer relationships, leads, assets and requests.

Construit à partir des meilleures pratiques ITIL et préconfiguré pour une utilisation immédiate, Octopus est une application très conviviale, accessible et en constante évolution, idéale pour les services informatiques de petite/moyenne taille. Les fonctionnalités incluent la gestion des incidents, des demandes de service, des problèmes, des changements et des événements, les ANS et l'escalade automatisée, la CMDB et l'inventaire automatisé, le portail web avec des formulaires personnalisés, les notifications par e-mail pour tous les événements importants et le reporting avancé. Octopus est pris en charge par un ensemble unique de services.

Ready-to-use, web-based enterprise workflow solution to set up processes in a self-service way without any coding or IT development involvement. Built-in forms and document management tool combined with fast process set up, management, modifications and automation even for very complex workflows.

Cloud-based open source ticketing and collaboration system integrating with Orchard CMS to streamline project management, communications & content workflows.

Resolve from Optegrity Solutions empowers your team to turn manufacturing issues into opportunities for continuous improvement. Resolve guides users from issue capture, to containment, to root cause analysis, to solution creation and implementation. Intuitive interfaces gives users the information they need to make informed decisions. Metrics let your organization track it's progress towards operational excellence.

Gérez la réputation en ligne de votre restaurant de manière proactive grâce à cette solution puissante sur le cloud. Suivez, comparez et analysez les avis sur le web social, augmentez le volume d'avis et les classements et améliorez la satisfaction des clients.

A hosted solution that can fit all your bug tracking and project management needs.

Time is money! We works daily on minimizing the time and efforts while maximizing the productivity of your business. We uses customer feedback to secure the best performance to the users. ManageMart.com is Cloud Field Service Management software is a best solution that can help your business to grow. Powerful CRM, Invoicing, Estimating, Scheduling, Billing, Tracking, Routes, Issues, Client Portal&Multi user login. Full financial, tax and management reports necessary to maintain clear cash flow.

Looking for easy-to-use helpdesk software that can help you offer excellent service to your customers through multiple channels? SutiDesk is the solution for you. With SutiDesk, you can automatically convert emails to tickets and assign them immediately. Analytics and dashboards for quicker and better resolutions.

Survey software that allows you to send surveys over multiple platforms and provides easy analytics and reports to assist.

With Cention you can: * handle all your channels in one system with pure OMNI-channel support * get a full 360 view of all your customers communication, including complete history * have chat bots working side by side with your agents with seamless transfers and full history * route all errands to the right queue, right agents and right bots automatically * get external and internal help with our Collaboration feature * get full statistic coverage with our Reports module

Web-based solution that provides issue tracking through data storage, customer support, time tracking, dashboard and more.

JunoOne is an ALM solution for software development companies, software delivery companies, and software integrators, worldwide. Users can create several types of projects, oversee testing processes, track issues, access reporting, and more.

Mission Control is a leading PSA and Project Management Software that consolidates numerous project management platforms and workflows into a singular stack giving your business a complete, customer-centric view of your business on the world's #1 cloud platform from Salesforce.

Le nouvel outil intelligent Agile/SCRUM pour la gestion des tâches, la planification des versions, le suivi des progrès de développement, la collaboration, le suivi des problèmes, le bug tracking et l'analyse des commentaires. Gratuit pour les petites entreprises.

Serfy - unique maintenance service NETWORK. - For Maintenance Service Companies Serfy is a field service management software, empowering to get tasks from their Clients and manage it to Field staff or Outsource Partners. - For Maintenance Service Buyers Serfy is a FREE and Universal tool to report all kinds of issues to all their Service providers. - Serfy is used mostly by Commercial property management and Facilities companies. Contact us for more.

Major features include: - Upload test objects (.apk, .ipa files or link to the websites) and share a link for it with your project members - Create test plans, manage and edit them - Create, edit, copy and move test cases within modules - Export and import test cases from .CSV file - Create test runs, select test cases from different test plans - Create a bug, if a test case is failed - Use EasyQA SDK to catch crashes and report bugs

Cuzwork is an online, collaborative and easy-to-use project management tool. The tool combined the best features of Excel and Gmail that you are familiar with. It can be used by individuals as well as to collaborate with team members. Cuzwork allows you to manage any kind of project. Organize, schedule, assign and track due dates in one place. With custom fields, statuses and filters you can customize each project to match your workflow.

Mainteno is a cost-effective, award-winning software system that lets you easily track and manage maintenance issues across multiple sites. With Mainteno, any user can easily report a problem by phone or other device, adding photos as required. Managers are then notified, or contractors automatically contacted and progress in resolving the issue is tracked through to completion. Mainteno even keeps all the relevant documentation in one convenient system!

Un système de gestion intelligent.

Le système centralisé d'EthicsPoint fournit un espace de visualisation et de gestion de tous les rapports de faute. La solution recueille l'ensemble de vos problèmes, qu'ils proviennent du service de ligne d'assistance d'envergure internationale, de conversations en face à face ou même d'incidents signalés via des questionnaires dans le système de gestion PolicyTech. Gérez plusieurs programmes de réclamation du début à la fin grâce à des flux de travail cohérents et personnalisables, tout en vous aidant de l'analytique robuste pour générer des rapports et consulter les tendances au sein de votre entreprise.

Download pre-configured solutions, or quickly customize your own tracking solution that conforms to your process and your workflow. Supports mobile and desktop clients. Used by many global corporations.

Feedback collection and bug tracking tool that allows clients to submit feedback on their website while it's being developed.

Software Issue Manager is a WordPress plugin that provides: * 360 degree issue management * Built-in and custom reporting * Built-in system-wide and member level dashboards * Role based content access; project director, manager, team member, and client roles * Advanced resolution collaboration * Ability accept issues from emails with advanced spam control * Issue time tracking with reporting * Issue life-cycle notifications * Advanced issue taxonomy management with contextual coloring

Saved Filters - you can save any search as a filter. Apply a sort/filter and save for use later. Approval Workflow - we have optimized the workflow to ensure maximum productivity for you and your team. Issue Reporter - you can embed a little piece of code in your website to receive issue reports from your own users. Multi Actions - quickly manage multiple issues with our Multi Action bar. Saves you hours of work. Bonus - get a full suite of project management tools completely free.

HelpMaster est conçu pour être utilisé dans les services d'assistance, les centres de services, la gestion des plaintes, la gestion des installations, le suivi des processus métiers, le suivi et le traitement des demandes, l'automatisation des workflows, la gestion des réponses par e-mail et le web en libre-service. Les entreprises à la recherche d'une solution pouvant s'aligner sur les principes d'ITIL trouveront dans ce logiciel un outil intelligemment conçu et puissant. Avec des milliers d'utilisateurs à travers le monde, HelpMaster est le système de helpdesk modèle le plus flexible du marché.

Futuramo Visual Tickets lets teams, collaborators and business partners effectively exchange ideas, opinions, and requests. With intuitive features to create, edit and share tickets, teams are free of long text explanation and can easily communicate and collaborate. Futuramo Visual Ticket features are made to simplify and shorten tickets exchange by using quick, visual messages.

Outil de collaboration open source permettant de suivre les problèmes, les tâches et les demandes. Prend en charge les pièces jointes.

We provide software to manage HSE risks, demonstrate good governance, and report on your corporate sustainability performance.

Helix IM vous permet de gérer les tâches, les défauts, les demandes de fonctionnalités, les demandes de modifications ainsi que d'autres éléments de développement et vous donne les moyens de transmettre des informations les concernant. Tenez tous les intervenants informés des progrès réalisés grâce aux fonctionnalités adaptables de reporting d'Helix IM, telles que les burn-up et burn-down charts, les tableaux de bord, les tableaux des tâches et bien plus. Helix IM est un outil autonome de gestion des flux de travail et de suivi des problèmes au niveau de l'entreprise. Toutefois, ses points forts résident dans ses capacités d'intégration homogène au sein de la suite logicielle Helix ALM.

La solution Audits Spheras and Assessments vous permet d'utiliser vos données pour identifier les zones de risque et d'ajuster vos processus métier et vos observations comportementales afin de réduire les risques et les conséquences potentielles d'un événement indésirable. Donnez la possibilité au personnel ou aux sous-traitants de détecter les événements et les faits clés qui présentent un risque pour votre entreprise. Ceux-ci sont révélés lors d'analyses occasionnelles, d'évaluations, d'inspections et de découvertes d'incidents.

Halp is a conversational ticketing solution for modern internal operations teams to assign, prioritize, track, and answer requests from Slack in a message-based interface. Companies using Halp get faster response times, more productive operational support teams, and happier employees. Halp functions as a standalone ticketing system, or it integrates directly with Zendesk, Jira, ServiceNow, and other legacy ticketing systems.

Martello iQ is a powerful IT Operations Analytics solution that consolidates data from multiple monitoring, IT service management and business applications, and applies analytics to present you with a clear view of whats happening in your IT environment from a single dashboard.

Keeps your confidential data within your control with integrtion into ones system and periodically check for updates

Hierarchical issue tracking and bug tracking system, created specifically for software development companies.

AdminiTrack est un fournisseur de services d'application (ASP) de premier plan qui fournit une application de suivi des anomalies et des problèmes hébergée facile à utiliser et à haute performance, conçue spécifiquement pour les équipes de développement de logiciels professionnels. AdminiTrack est accessible partout dans le monde avec un simple navigateur. AdminiTrack permet aux équipes de développement logiciel de se concentrer sur le développement de logiciels de qualité.

Easily integrated into any organisation’s existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help effortlessly track, organise, manage and answer the toughest support challenges. Providing effective support for users is a priority for today’s businesses and NetSupport ServiceDesk’s fully customisable and intuitive browser-based interface makes it easy for technicians to maintain both desktop and mobile platforms while delivering robust workflow processes.

Collaborative, email-based issue management system that is easily customized for small and large organizations. PointInsight works the way people work and follows how organizations function. It brings focus to the issues that real world issues require. It improves collaboration, streamlines processes and provides a unifi ed enterprise platform for identifying, prioritizing, communicating, documenting and resolving issues.

Web-based collaboration tool to help companies track business issues and automatically manage them through to resolution.

Système de bug tracking et de conduite du changement basé sur le web, utilisé pour suivre les bogues logiciels, les défauts matériels, les cas types, etc.

Comindwork - free Gantt, workflows and to-dos; fully customizable. Manage your projects and team online. The most customizable suite of flexible to-dos, wiki, emails - with Gantt charts, tickets and workflows. Zero-investment and flexible pay-as-you-go pricing.