Omnichannel solution for customer services and help desk, with a price well below similar comprehensive products. Its single pricing plan includes everything, from chat and integrations with Facebook and WhatsApp, to features not found in the most popular solutions, such as advanced SLA, time & expense control, and asset management. Also includes both a sandbox and a flexible knowledge base for free. Movidesk's website is packed with screenshots, demos, and product documentation.

Allows you to automatically create a dynamic knowledge base and provide access to it via the corporate website or intranet. HelpdeskAdvanced is a Service Desk solution, based on the principle of process automation, supporting the different strategic scenarios of service governance through the automation and enhanced configurability of IT and Business processes.

Cloud solution for helpdesk and knowledge base management solution that helps organize tickets, create articles and more.

Eccentex AppBase is a low-code platform for digital apps. Its flexible, cloud-architected software empowers people to rapidly deploy and easily extend and change applications to meet strategic business needs. Over its history, Eccentex has delivered award-winning capabilities in case management and business process automation (BPM) powered by robotics and advanced document management, to help the worlds leading brands and governments achieve breakthrough results.

Solution ITSM intégrant la gestion des actifs, la planification des tâches, la billetterie, etc.

Halp is a conversational ticketing solution for modern internal operations teams to assign, prioritize, track, and answer requests from Slack in a message-based interface. Companies using Halp get faster response times, more productive operational support teams, and happier employees. Halp functions as a standalone ticketing system, or it integrates directly with Zendesk, Jira, ServiceNow, and other legacy ticketing systems.

Back is a collaboration and automation platform that enables internal service and business operations teams (like HR, Finance, IT, and others) to provide the most modern employee experience, through multiple channels, and save time for higher-value tasks along the way through automation. Back is the first platform designed from the ground up for the easiest and fastest use in non-technical and IT teams.

Provides multi pronged approach to reduce support tickets at source.

Easily integrated into any organisation’s existing IT infrastructure, NetSupport ServiceDesk delivers the processes needed to help effortlessly track, organise, manage and answer the toughest support challenges. Providing effective support for users is a priority for today’s businesses and NetSupport ServiceDesk’s fully customisable and intuitive browser-based interface makes it easy for technicians to maintain both desktop and mobile platforms while delivering robust workflow processes.

Vous permet de prendre le contrôle total de vos opérations informatiques et d'offrir un service client exceptionnel.

Assign, plan, organize and manage internal or external service requests and tasks.

Logiciel pour support client qui organise, sépare et termine les appels en quelques clics.

Service and help desk automation for your company that allows you to easily track how your agents are performing.

Helps you manage services by taking a lifecycle approach to IT service management, offering consistent improvement.

Service Support est une solution de gestion de tickets pour tous les centres de services (DSI, Services Généraux, Human Resources, etc.) Avec Service Support, vous offrez à vos employés un portail interactif sur lequel ils peuvent soumettre des demandes, signaler des incidents, communiquer avec vos équipes de support. Ce service peut également être proposé à vos prestataires, clients, fournisseurs, partenaires ...

Customizable call center solution for recognizing and analyzing content in real time to reduce time on decision making.

SP Employee Self-Service Portal turns Office 365 and SharePoint into a next generation portal application, designed to make employees more self-sufficient, automate process flow and shorten cycle times. SP Employee Self-Service Portal provides employee services such as: Central Help Desk (routes to departments) Document Central (policies, forms, other organizational documents) Service Central (central point for frequently used business processes) Employee Directory

Manistocrat offers you fully transparent location-based options as customers

Self-hosted support ticket application.It handles support tickets, manages email tickets, and collects any payment.

Web-based solution for businesses that helps manage escalations and tickets which requires input from multiple vendors.

Password management tool to let end-users reset Windows log in password through web enrolment system and question and answer database.

T-HelpDesk is a powerful yet user-friendly ticketing system software. T-HelpDesk maximizes the management efficiency of the offered services thanks to its intuitive interfaces and to features of ServiceDesk, HelpDesk, IT Ticketing and Asset Management softwares in a single environment. T-HelpDesk supports multi-channel services for customers or internal staff, departmental services (IT, Production, Design, ..), SLA, API, SSO, multi-role, and much more. Can be integrated with T-Kanban and T-PPM.

AskMe Desk is the Service Management platform that allows you to design, govern and control workflows in multiple business areas with the aim of improving staff productivity, reducing costs, and making the whole organization much more Efficient. Desk allows classification, tracking, and control of service levels of any business process. It perfectly meets the needs of medium and large organizations.

Regardless of whether you are looking for a pure trouble ticketing, an ITSM software or even a full-service management solution, its modular design allows HEINZELMANN to adapt individually to your company's service processes. > ITIL and ISIS12 compliant > Enterprise-wide deployment > Web-based self-service portal > Workflow management > Scrum module > Support for IT and non-IT assets > Email interface > High integration capability > On Premise or SaaS and much more.

Help desk solution that covers the management of incidents, requests, problems, change & service calls. It comes with a knowledge base.

Enterprise Service Desk, IT & Non-IT Asset Management, and Software Compliances Management with Integrated BOT. Most advanced application platform with 350+ APIs, AI & ML Capabilities. On-demand customization capability to meet the unique business requirement ITIL Processes (Incident, Request, Problem, Change, SLA, Preventive, Feedback, IT & Non-IT Assets, HW/SW discovery, Patches Information, Software Metering & compliances, Consumables, Custom Reports & Dashboards)

Improve your Customer Care with the 1st platform in Italian of Smart Helpdesk and Knowledge Base.

Service desk solution that helps businesses manage tickets, track billable timing, send canned replies to customers, and more.

At Rootnet, we know how to boost business performance by automating how companies carry out their daily tasks. With a 360 enterprise vision and powered by the latest sales, marketing, and customer automation technologies, we drive effective digital transformations and data integration so that you can elevate your processes and focus on your core business. Some of our innovative modules include: CRM, Workflows, Service Desk and Intranet.

LTRS365 provides a software solution for IT and support departments to answer inquiries, handle incidents, problems, and more via email or SharePoint Online. At the same time, LTRS365 also provides its own self-service user portal. Answers are recorded automatically and changes in processing status are communicated immediately. The program is fully integrated into the email functions of Office365 and Exchange Online, and also offers research and search functions.

O IT2M é uma solução completa para gestão de serviços de TI (ITSM) e das áreas de serviços compartilhados (ESM). Aderente ao ITIL, possui ferramentas poderosas como workflow, regras automáticas, KPIs e dashboards para gestão e formulários inteligentes. O IT2M pode ser usado no Service Desk, nos Centros de Serviço Compartilhado e no SAC. É perfeito para empresas de outsourcing pois permite o cadastro de várias empresas, com possibilidade de escolher SLAs diferentes por empresa.

AI-driven and automation-powered Digital Workplace solution

Jetdocs is a no-code portal that serves as the front-end for every internal service request. Any business unit (IT, Legal, HR, Finance etc.) can set up their own workflow templates, which make up your organization's catalog. Employees are able to navigate to and complete in a self-serve manner, which are then fast tracked to the right person on the right team for resolution or reassignment.