17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur SAP Business One

Ayez le contrôle de votre entreprise avec SAP Business One – L’ERP pour TPE et PME

En savoir plus sur SAP Business One

Avantages :

SAP Business One's interface was easy to use and intuitive. It was simple to use and understand, and it provided me with quick and easy access to the data and reports I required for my business.

Inconvénients :

Can be extremely difficult. Searching for a particular report or document may need several steps and be too involved for straightforward reporting.

SAP Business One - Notes

Note moyenne

Simplicité d’utilisation
3,9
Service client
4,0
Fonctionnalités
4,3
Rapport qualité-prix
4,0

Probabilité de recommander le produit

8,0/10

SAP Business One a reçu une note globale de 4,3 étoiles sur 5 d'après 321 avis d'utilisateurs publiés sur Capterra.

Avez-vous déjà utilisé SAP Business One?

Partagez vos expériences avec d'autres acheteurs de logiciels.

Filtrer les avis (321)

Emeric
Presales consultant (Canada)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Outil très fiable et agile

5,0 il y a 2 ans

Commentaires : Superbe expérience. Dans la mesure ou j’ai le sentiment d’avoir entre les mains un outil de très haute qualité.J’attends beaucoup des évolutions que SAP va proposer.

Avantages :

J’apprécie particulièrement sa possibilité de configuration. Pas besoin de développeurs !Et le système est très robuste. Il ne plante quasi-jamais. J’aime sa capacité à créer des brouillon, à pouvoir visualiser les écritures comptables avant que celles-ci soient générées, à pouvoir lier n’importe quel document avec n’importe quel autre document etc…Et puis si il manque une fonctionnalités, il existe pleins d’app ou de partenaires dans SAP Store qui permet d’aller assouvir des besoins particuliers

Inconvénients :

Le gros point faible est certainement son interface. Pas très jolie. SAP travaille fort pour amener SAP Business One dans un navigateur. It’s coming soon…

Bertrand
Président (France)
Conseil en gestion, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Un très bon ERP pour PME

5,0 il y a 3 ans

Commentaires : SAP Business One est un logiciel de gestion très complet, du CRM au SAV en passant par la comptabilité et la gestion de projet, tout est intégré en temps réel. Les possibilités de B.I. embarquées sont aussi très intéressantes. Un outil solide et fiable

Avantages :

La certification Française NF203 des logiciel de gestion informatisés, la fiabilité, la traçabilité des informations, la qualité des données produites

Inconvénients :

Une architecture Windows et pas encore totalement WEB (client web sorti récemment)

Serge Isidore
Serge Isidore
Gestion clientèle (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Logiciel de Comptabilité et de gestion de Stocks

4,0 l’année dernière

Commentaires : Dans l'ensemble , SAP Business One aide les entreprises à mieux s'en sortir dans la gestion des tâches , des données et comptabilise également les données de l'entreprise . Possède également des meilleurs CRM et qui intervient également dans les achats , ventes pour répondre aux besoins des clients . Je le recommande

Avantages :

SAP Business One est un logiciel très intéressant et utile pour répondre aux besoins des entreprises pour la gestion de stocks et de Comptabilité . Facile à utiliser et capable de gérer plusieurs tâches à la fois pour gagner du temps . Ressoudre avec rapidité les quelques problèmes rencontrés par les clients . Je le recommande

Inconvénients :

SAP Business One est meilleur pour la gestion des stocks mais manquant quelque fonctionnalité , lent par fois sur le site web et nécessite de matérielle pour se développer plus

arnold
arnold
Développeur (Cameroun)
Utilisateur LinkedIn vérifié
Vente en gros, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Une solution performante mais coûteuse

5,0 l’année dernière

Avantages :

Sa facilité d'utilisation, l'intégration avec d'autres applications SAP, la personnalisation possible et son support client réactif.

Inconvénients :

le coût élevé de la licence, la nécessité d'une bonne connexion internet et la complexité de certaines mises à jour.

Patrick
Responsable Marketing (Canada)
Équipement et fournitures de bureau, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Très bon ERP!

4,0 il y a 2 ans

Avantages :

Facilement personalisable, surtout à l'aide de plug-in comme B1UP

Inconvénients :

Le logiciel est long à démarrer et à fermer.

Guillaume
Project Management Officer (France)
Exploitation minière et métaux, 5 001–10 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Outil Robuste et configurable

5,0 l’année dernière

Avantages :

- Capacité de configuration- Pas besoin de développeurs pour le mettre en place- Système robuste

Inconvénients :

Interface très perfectible, en attente de Mise à jour côté SAP

Expedit
Responsable adjoint (Bénin)
Import/Export, 11–50 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Gestion d'entreprise

4,0 il y a 12 mois

Commentaires : SAP Business est un logiciel qui m'aide à entreprendre et à gérer facilement

Avantages :

SAP Business est un logiciel convenable pour les entreprises

Inconvénients :

SAP Business est un logiciel de très bons qualité de prix

Idaly
Idaly
Project Manager (É.-U.)
Utilisateur LinkedIn vérifié
Semi-conducteurs, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Powerful functions and good results as it is a complete software.

5,0 il y a 2 ans

Commentaires : It is the perfect software to keep our finances in order, it improves and optimizes our work, it has allowed us to improve our resources, we easily improve positive results, it allows us to increase our profits in the short term and offers good integration in each of the departments.

Avantages :

The simplicity and integration that is SAP Business One is what attracts the attention of this software, the large number of modules is good, perfect for inventory, finance, it is a good ERP, CRM, it is excellent for accounting transactions, it is very customizable to our different needs.

Inconvénients :

We have had no problems since we used it, nor has the price been an inconvenience nor have we had errors at any time.

Joshua
Senior SAP Business One Consultant (Kenya)
Logiciels, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

This is one of the best if not the best ERP for Small and Medium Sized Entities

5,0 l’année dernière

Commentaires : Overall, most clients who have chosen to upgrade to SAP Business One from smaller legacy app never regret the decision. As long as you work with a good SAP partner company to implement the solution well/properly, you will get full value for your money.

Avantages :

- I have taken part in SAP Business One implementation of over 30 companies in various industries in my 8 years experience as a SAP Business One Consultant. I can confidently say that this is a more than sufficient ERP solution for small and medium sized entities. It has all the business areas covered in one system. Some of this business areas/modules include: finance, inventory, supply chain(sales and procurement), producing, CRM, project management etc.- One of the main strengths that SAP Business One is known for is the customization capabilities it comes with. There are numerous customization tools that helps us consultants tailor the product to a specific customer's needs. Consultants can create custom queries, crystal reports, formatted searches(FMS), approval procedures, alerts, user defined fields, user defined tables, user defined objects. controls etc. - You can easily integrate SAP Business One to other external applications to seamlessly send data between eternal applications to SAP Business One. An example of this, you can have an external app used by sales people at the field to book orders. The orders can then be pulled into SAP in the order table. This can be a good way to save money on SAP B1 license costs.

Inconvénients :

- It is not a very affordable ERP option for most small companies. The cost of licenses and the implementation cost can be a heavy investment.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Overall my experience has been good but I would expect much more from this software

3,0 il y a 6 ans

Avantages :

I usually use the bank management module is very friendly when creating seats and visualize movements in bank, to register suppliers or customers is great because it links the information of the RIF directly with the seniat platform so there is no error at the time of creating a new client, what I like about the system is that it is not integrated like others that have an administrative system and another accounting system that has it all in one single and at the moment of making a record they can be visualized in the reports .

Inconvénients :

What I liked the least about this software is that it does not have the necessary support by the company that implements the system, they do not have timely answers to some questions which makes it difficult to work, on the other hand when creating seats if There was an error in the project if you let the change, however, the same thing does not happen with the distribution rule. I feel that it should not happen because it does not cause more impact, as it would be to modify the amount and / or the date of the seat.

Gordon
Senior SAP Consultant (Canada)
Logiciels, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

One of the best ERPs in the Market for Small and Medium Sized Companies

5,0 l’année dernière

Commentaires : Overall, I love SAP Business One and I am glad I got into this career. It's a fulfilling career to be able to help transform lives using technology.

Avantages :

- I have been a SAP Consultant for over 6 years now and I have seen how the system has transformed companies for the better. SAP Business One is a fully fledged ERP system that has all the functionalities you would need in an ERP system from financial management and reporting, Accounting, inventory management, Customer Relationship Management(CRM), Production, Full Supply chain management just to name a few of the main functionalities. - One of the strongest factors about SAP Business One has to be the customization capabilities. Let me talk about Addons. If a specific customer requirement cannot be met by SAP Business One, a developer develop an addon on top of SAP Business One to provide that specific functionality. For example, there is a client we had to develop 5 addons for since their business was quite unique and abit complex. At the end of the implementation, we had met al the requirements and the client was happy.- In terms of customization, SAP Business One provides tools like, user defined tables, user defined fields, queries, crystal reports, alerts, approvals, etc to help configure a company to their own unique specifications.-

Inconvénients :

Not many companies can afford SAP Business One in terms of the implementation cost and licensing cost. It's a huge lifetime investment so getting a client who is ready to make that switch from their legacy ERP is usually a lengthy process which involves a lot of financial considerations.

Caroline
SAP B1 Freelancer (Canada)
Comptabilité, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The best ERP solution for SMES and also Larger Companies With Branches

5,0 l’année dernière

Commentaires : I love Sap Business One. It's a great product that I will forever vauch for.

Avantages :

- SAP Business One is a system that has been there for many years. It is tried and tested and is a very stable ERP software that has almost all the business functionalities (financials, sales, purchasing, human resources, inventory, MRp, CRM etc) integrated and working together in a single unit.- SAP Business One is also very customizable and easily integrate with many of the other common software solutions in the market- I use Sap Business One to manage my own small airbnb business and its the best thing for my business as long accounting is concerned. As long I make accurate postings on time, I get to report the true reflection of my business and make the right decisions.

Inconvénients :

SAP Business One is not a cheap system but with the right consultant behind your implementation, you will definitely be getting value for your money.

Deserie
Tax Analyst (É.-U.)
Production alimentaire, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent for consolidating multiple business areas/ reporting

4,0 l’année dernière

Avantages :

During the closing period, consolidating various business area reports into a single system significantly simplifies the process and reduces the likelihood of errors.

Inconvénients :

Getting accustomed to all the navigation and features proved to be a learning curve. However, I'm uncertain if it's specific to our company's setup, but I find that the system logs me out quite quickly, necessitating multiple logins throughout the day when I use it.

Courtney
Courtney
System Administrator (É.-U.)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Superb and trustworthy accounting tool

4,0 il y a 2 ans

Commentaires : No other program comes close to SAP Business One in terms of functionality, such as the Standard Reports included in the software, the Query generation tool, the Relation map feature, and the customizable dashboard widgets.

Avantages :

SAP Business One is a practical application. It's not hard to figure out and will help you get more done in less time. It has great facilities for handling financial transactions, which I appreciate. From the tried and true to the cutting edge, you can skip keeping a journal and instead enter your observations directly into a database.

Inconvénients :

We were restricted by a small number of user licenses and made an effort to expand the system's functionality through the development of add-ons, but these required a long time to plan and even longer to implement across the business. The interface may also be difficult to use for certain people.

Becky
Becky
Software Developer (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A powerful enterprise resource planning solution

4,0 il y a 2 ans

Commentaires : I appreciated the several modules available for use in accurate inventory costing. We required a method to charge incoming containers for Customs, Taxes, Freight, etc. when we imported clothing. It performs admirably in this regard.

Avantages :

The ERP system we used was comprehensive, taking care of every facet of our operation from accounts receivable and payable to inventory management, purchasing, sales, and financials. With the help of Business One, we were able to centralize and disseminate information across the company for more informed decision-making.

Inconvénients :

Smaller companies, in my opinion, won't be able to fully benefit from all of the capabilities because they won't have half an FTE to devote to supporting it.

Mehool
Mehool
Senior consultant (Inde)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

SAP BUSINESS ONE

4,0 il y a 4 ans

Commentaires : it was good , our day to day financial and procurement activities were able to managed and reporting was made easier

Avantages :

Sap business one gives vast range of options , benefits and operations for low cost and for Small/medium enterprises , so that they can automise and digitise their business or moved up from other sources such as Tally etc

Inconvénients :

the Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system

Victoria
Admin (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Wonderful Upgrade in Performance

4,0 il y a 4 ans

Commentaires : The customer service team has been responsive and timely in fixing most of our issues. They do charge for things that one would think would come as part of the set up package, such as working out kinks after go-live.

Avantages :

We switched from Quickbooks to this system. It is easier to track documents, provides more legitimacy (nothing can be deleted, thus bookkeeping is far more reliable), and allows tracking of changes of documents by user so I can easily look at a document and see every person who has made changes and what they were.

Inconvénients :

Searching for business partners (customers, vendors) is not as fluid as I'd like. You have to go into a couple different screens to see a full list or do a search but nothing is immediately visible. When saving documents (invoices, sales orders, etc) if two people are creating at the same time there is no warning as to who gets the document number, so you have to double check your number after saving; it is inconvenient.

Andrea
Chief Operating Officer (É.-U.)
Biens de consommation, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Highly recommend SAP B1

5,0 l’année dernière

Avantages :

We found the transition to SAP B1 to be unexpectedly easy. Visual business maps (workflows, relationship maps) helped new users both learn the system initially as well as audit and follow through with order to cash processes long after we had learned the system. SAP B1 (along with OptiPro WMS) allows us to have clear visibility to our inventory throughout our 4-warehouse network, which in turn helps us better manage our purchasing. Lot control is far simpler than with other similar systems. We have room to grow within SAP B1, as we know there are many features we haven't yet implemented. Very happy with the customer support we receive as well.

Inconvénients :

We don't find the standard layout for financial reports to align with our needs. While these reports can be customized, the output doesn't export well to Excel. Easy to work around this through a template we created. We feel that if this is our biggest "dislike", the product is pretty much a slam dunk for our business.

Deniz Nur
IT Specialist (Turquie)
Fabrication électrique/électronique, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great ERP solution, especially for SMBs

4,0 l’année dernière

Commentaires : We have the capability to streamline and enhance the entire customer interaction process within a single, integrated platform. This includes various tasks such as sending emails, managing customer data, and establishing an efficient order management system, among numerous other functions. SAP offers a comprehensive solution that empowers businesses to seamlessly address these essential aspects of customer engagement, ultimately optimizing their operations and improving overall efficiency.

Avantages :

SAP Business One is all-in-one tool for small and medium-sized businesses. It helps you deal with everything from sales and buying stuff to planning, HR, money stuff, safety, and quality control. Plus, it gives each department their own access, so your secrets stay safe, and you don't accidentally mess up important data. It's basically the go-to choice for smaller businesses trying to keep their operations smooth and secure in today's data-focused world.

Inconvénients :

At first, using the system felt like trying to solve a puzzle because it had a few tricky steps to figure out before you could get where you wanted. But here's the cool part: if you put in the time and effort, stayed focused, and just didn't give up, something pretty amazing happened. As you got used to the system and started to understand how it worked, it suddenly felt a whole lot easier and kind of like second nature.And guess what? You started nailing your orders! Everything just fell into place, and you were doing things exactly the way they needed to be done. It was like going from total confusion to becoming a pro at it after going through that learning curve.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Production alimentaire, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fantastic ERP solution for small/mid-size manufacturing operations

5,0 il y a 11 mois

Commentaires : We used SAP Business One during our expansion efforts. I think it's a fantastic tool to boost manufacturing operation that aren't quite at the S/4HANA level. It's priced lower to suit small businesses, but it still has all the modules you need to automate tons and tons of processes across your organization. It also performs well and has a lot of customization options. Great solution overall

Avantages :

Business One supports tons of automated workflow creation options that were very helpful for us across different departments. With these, we were able to make a lot of our inventory check, invoicing, logistics, and auditing processes almost completely automatic. They saved us a lot of working hours and reduced the chances of human error

Inconvénients :

It's a real challenge for IT teams to implement it properly. It takes months to implement it fully and you still have to do maintenance afterwards. Even though it's easier than some of the other bigger ERP tools, you'd still need a pretty solid IT team to get it running

Katerina
Manager (Turquie)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Solid Business Management Solution for Growing Operations

5,0 l’année dernière

Commentaires : I've been using SAP BO for about two years and I can say that it's one of the most powerful business management solutions you can have as you expand your operations. We rely on in for inventory, order management, fulfillment, and a lot more. It's very customizable and integrates well with outside tools. All in all, it's definitely driven value for our business.

Avantages :

I love how customizable SAP products are. Most of the time, with other tools, you're conformed with the boundaries of the product, whereas with SAP, we've been able to customize everything that comes with it to fit our needs, and even set up the product to work in tandem with processes we have that rely on other tools.

Inconvénients :

I think the support aspect needs a bit of improvement. We could definitely benefit from having people to help with issues and councel us as to how else we can use the product.

William
IT Admin (Salvador)
Produits chimiques, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Driving important changes in your company with SAP B1

5,0 il y a 3 ans

Commentaires : SAP B1 has been able to give a significant boost to operations within the company. Practically going from basic controls to more complete controls, visualizations and traceability of operations is something that is basic that every company should have. But it is key that the company is clear about its internal processes and where it wants to go.

Avantages :

SAP B1 allows companies to make an evaluation of each of the processes and to improve them in the best way. SAP B1 can become a great ally of the company for the control and management of the processes.

Inconvénients :

It is important to note that what an ERP software cannot do or does not adapt to the company's model does not mean that it is not good. For this reason, it is important that companies that decide to implement SAP B1 do a prior process analysis to know how the company is doing and compare it against SAP B1 and in this way the best decision can be made about which ERP to implement.

Khadir
Cloud Engineer (Inde)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Best Business solution

5,0 il y a 2 ans

Commentaires : Excellent solution for enterprise management software requirements.

Avantages :

We have a great features with this product. And we have successfully integrated with our existing business solution SAGE ERP as well. Yes we do implement in awscloud as well.

Inconvénients :

If Inventory management and cost control with a single module that will he good thing . Yeah during intigration with Existimg SAge we feel like difficult but it's manageable. Nothing to worry.

Ryan
Staff Accountant (É.-U.)
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Very powerful ERM

5,0 il y a 4 ans

Commentaires : Overall, I am satisfied with SAP and I would recommend it to anyone.

Avantages :

SAP is an incredibly powerful ERM tool. We use it to manage all aspects of the business from the beginning creating quotes all the way thru to paying our bills, invoicing the customers, and receiving incoming payments. We also use it to create our financial statements and manage our assets. SAP also has the ability to track and manage inventory though this is a function we do not use as we do not have inventory. Lastly, it can also be used to create your own queries allowing you to slice and dice your data any way you see fit. Of course, you can always export this to excel and do as you see fit with the data there.

Inconvénients :

There is a bit of a learning curve with SAP. Some of its functions are not very intuitive. Also, the interface could be a little more appealing.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Expandable ERP application for growing SMEs

4,0 il y a 4 ans

Commentaires : We now have a centralised platform where all resources are streamlined in our organisation: logistics, accounting, service, ...

Avantages :

- Possibility to make your own addons to customize the ERP program. - Drill down arrow buttons are very user friendly

Inconvénients :

- Steep learning curve, difficult to implement this is a very small SME - support via local partner is not always fast