---
description: Wing : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Wing - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Plateformes IA](/directory/31596/conversational-ai-platform/software) > [Wing](/software/1012352/wing)

# Wing

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> Des talents de haute qualité optimisés par la technologie, à partir de seulement 499 $/mois, pour effectuer des tâches récurrentes telles que la gestion de la relation client.
> 
> Conclusion : 69 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Wing?

Petites et moyennes entreprises, comme les start-up, les entreprises technologiques et les entreprises de services professionnels.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 69 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.8/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.8/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Wing Assistant
- **Fondé**: 2018

## Contexte commercial

- **À partir de**: 699,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, États-Unis

##  Fonctionnalités

- Alertes/Notifications
- Analyse des sentiments
- Automatisation des processus d'affaires
- Autoresponders
- Clavardage et messagerie
- Communication multicanal
- Comptabilité clients
- Comptabilité fournisseurs
- Contrôles/Permissions d'accès
- Définition des priorités
- Facturation
- Gestion de la disponibilité
- Gestion de projets
- Gestion des affectations
- Gestion des calendriers
- Gestion des candidats
- Gestion des courriels
- Gestion des documents
- Gestion des dossiers patients
- Gestion des flux de travail
- Gestion des leads
- Gestion des notes
- Gestion des tâches
- Génération de leads
- Importation et exportation de données
- Intelligence artificielle et apprentissage automatique
- Logiciels CRM (gestion de la relation client)
- Logiciels de chatbots
- Messagerie client en temps réel
- Messagerie instantanée
- Mesure des performances
- Outils de collaboration
- Partage des fichiers
- Personnalisation
- Prise en charge de plusieurs langues
- Publication d'offres d'emploi
- Qualification de leads
- Rappels
- Rapports et statistiques
- Reconnaissance d'intention
- Reconnaissance vocale
- Réservation en ligne
- Saisie de leads
- Suivi de l'engagement
- Suivi de la progression
- Suivi des frais
- Suivi des interactions
- Third-Party Integrations
- Traitement automatique du langage naturel
- Transcription automatique

... et 1 fonctionnalités supplémentaires

## Intégrations (3 au total)

- PhoneCall
- Slack
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Plateformes IA](https://fr.capterra.ca/directory/31596/conversational-ai-platform/software)

## Catégories connexes

- [Logiciels de productivité](https://fr.capterra.ca/directory/30968/productivity/software)
- [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software)
- [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software)
- [Logiciels de messagerie](https://fr.capterra.ca/directory/30553/email-management/software)
- [Logiciels de télémarketing](https://fr.capterra.ca/directory/31034/telemarketing/software)

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3. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews)
4. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews)
5. [HoneyBook](https://fr.capterra.ca/software/162588/honeybook) — 4.7/5 (678 reviews)

## Avis

### "Great experience with Wing" — 5.0/5

> **David** | *8 octobre 2025* | Sécurité et enquêtes | Taux de recommandation : 10.0/10
> 
> **Avantages**: We liked their skill level, ability to work independently, as well as their flexibility to take on new tasks and adjust when the needs of the business are changing.
> 
> **Inconvénients**: Nothing - it has been a very positive experience. Their customer support handles any billing issues promptly.
> 
> Reliable employees who are fluent in English, and can handle tasks with minimal supervision. They provide a cost-effective solution for our time consuming tasks that are necessary for our business to succeed.

-----

### "Happy with my experience with Wing" — 5.0/5

> **Mikhaela** | *7 octobre 2025* | Services environnementaux | Taux de recommandation : 8.0/10
> 
> **Avantages**: My VA was fliendly, hardworking, and flexible in what she was able to work on. The workflow was an interesting feature as well. The costumer support was fast to reply and deal with any issues I had.
> 
> **Inconvénients**: I had a bit of trouble initially adding the app to my phone, but I think that was fixed with an update.
> 
> My VA, Meenakshi, was friendly, responsive, and hardworking. I was not always good at describing what I needed but she was always able to figure it out.

-----

### "Web developer from Wing help out." — 4.0/5

> **Dinesh** | *26 août 2025* | Formation et accompagnement professionnel | Taux de recommandation : 7.0/10
> 
> **Avantages**: Very professional. The whole experience was pretty seamless and our job was completed on time. The person assigned gave us an update every morning about what he plans to do that day and at the end of the day he reported what had been accomplished.
> 
> **Inconvénients**: In the one month I worked with them, I really cannot think of any - the person assigned to our project knew his job, was punctual and professional.
> 
> They got the job done without any hiccups. It took a week or so to find the right person for us, but after that everything worked out fine. Also communications was excellent.

-----

### "Love Wing\!" — 5.0/5

> **Maria** | *16 décembre 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10
> 
> **Avantages**: Easy to communicate with the VA and save money with ongoing projects.  It's nice to set up routines as well so the VA knows what to do on an ongoing basis.
> 
> **Inconvénients**: I love it all, no complaints.  I think our Virtual Assistant is compliant, professional, and communicate with us along the way if she needs any clarity on a project.
> 
> 5 stars\!\!\!  Love it\!  Our WING assistant has been a game-changer for our business over the past few months. She's incredibly thorough, always communicates effectively, and consistently meets deadlines. Bringing a virtual assistant on board through WING was one of the best choices we've made. Thanks again\!

-----

### "Low cost, well worth the investment" — 5.0/5

> **Joe** | *20 mars 2025* | Biotechnologie | Taux de recommandation : 10.0/10
> 
> **Avantages**: They were super friendly and easy to use\! They were also a great price and helped me save money as a small business owner
> 
> **Inconvénients**: The executive assistant I hired did not have the relevant expertise using my project management tools, but they were a quick learner and were able to overcome the issue.
> 
> Fantastic experience\! 10 out of 10, would hire again\!

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/1012352/wing)

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| Langue | URL |
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| en-AU | <https://www.capterra.com.au/software/1012352/wing> |
| en-CA | <https://www.capterra.ca/software/1012352/wing> |
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