--- description: SuperOps : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: SuperOps - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'infogérance](/directory/30921/msp/software) > [SuperOps](/software/1017782/superopsai) # SuperOps Canonical: https://fr.capterra.ca/software/1017782/superopsai Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/1017782/superopsai?page=2) > Plateforme PSA-RMM pour les prestataires d'infogérance. > > Conclusion : 65 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 65 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: SuperOps ## Contexte commercial - **À partir de**: 79,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Arabie saoudite, Argentine, Arménie, Australie, Autriche, Azerbaïdjan, Bahreïn, Bangladesh, Belgique, Bhoutan, Bolivie, Bosnie-Herzégovine, Botswana et 174 de plus ## Fonctionnalités - Accès et contrôle à distance - Alertes/Notifications - Automatisation des processus et flux de travail - Dépannage - Déploiement automatique des patchs - Facturation - Gestion de projets - Gestion des accords de service - Gestion des contrats/licences - Gestion des correctifs - Gestion des documents - Gestion des flux de travail - Gestion des problèmes - Gestion des ressources informatiques - Gestion des stratégies - Gestion des tickets de support - Gestion des tâches - Logiciels CRM (gestion de la relation client) - Mesure des performances - Modèles - Monitoring réseau - Planification - Portail libre-service - Rapports et statistiques - Rapports informatiques - Real-Time Monitoring - Suivi des ressources - Suivi des serveurs - Suivi du temps et des dépenses - Surveillance et gestion à distance - Tableau de bord ## Intégrations (4 au total) - ScreenConnect - Splashtop - TeamViewer ONE - Xero ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'infogérance](https://fr.capterra.ca/directory/30921/msp/software) ## Catégories connexes - [Logiciels d'infogérance](https://fr.capterra.ca/directory/30921/msp/software) - [Outils RMM (Remote Monitoring and Management)](https://fr.capterra.ca/directory/31715/remote-monitoring-and-management-software/software) - [Logiciels de gestion informatique](https://fr.capterra.ca/directory/10001/it-management/software) - [Logiciels d'automatisation](https://fr.capterra.ca/directory/16/professional-services-automation/software) - [Logiciels de patch informatique](https://fr.capterra.ca/directory/10017/patch-management/software) ## Logiciels similaires 1. [N-central](https://fr.capterra.ca/software/13803/n-central) — 4.1/5 (195 reviews) 2. [N-sight RMM](https://fr.capterra.ca/software/163344/n-sight) — 4.3/5 (194 reviews) 3. [Cove Data Protection](https://fr.capterra.ca/software/163343/backup-and-recovery) — 4.7/5 (217 reviews) 4. [Syncro](https://fr.capterra.ca/software/207618/syncro) — 4.6/5 (147 reviews) 5. [IT Glue](https://fr.capterra.ca/software/170401/itglue) — 4.6/5 (331 reviews) ## Avis ### "SuperOps is a must try\!" — 4.0/5 > **Edin** | *27 juin 2025* | Services et technologies de l'information | Taux de recommandation : 7.0/10 > > **Avantages**: Very quick and helpful support. Having the ability to push script to managed computers makes device management easy. > > **Inconvénients**: AI is for advanced license only. Tickets have to be manually approved. Ticket automation can use more customizability > > All in all, awesome product. Always adding features. Reliable agent. Definitely makes a helpdesk job easier. ----- ### "Super Great and has potential to be even Greater \!" — 4.0/5 > **Nathan** | *6 mai 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Support / Intuitive UI/UX / Ease of use / Scalability / Speed of development (new features and features improvements) > > **Inconvénients**: Lack of flexibility in superops packages. To be able to fully utilize the platform (Billing/Quoting/Doc/Projects/etc) we NEED to be able to have a lower tier package for admin employees / contractors that work on projects. At the moment, there isn't and we can't mix and match packages. (every users must be on the same plan) It forces us to use other tools that aren't fully integrated to superops to be able to work. We can't justify 159USD/month for admin employees or contractors that need extremely minimal use of the platform (timesheet at least/ project / billing / quoting/ etc) It is cruelly missing the kind of flexibility for us to scale better using superops. It also lacks scalability in the automation (triggers) and scripting. We can't classify and organize everything cleanly. Its only based of automation/script name. Its such a pain to manage at scale \! > > Awesome experience overall. It's helping us reach new heights that we could not have achieved. I trust SuperOps team will lead the plateform to great things and will listen to their users closely. ----- ### "Very pleased with SuperOps\!" — 4.0/5 > **Matt** | *30 juin 2025* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: Extremely streamlined and fast in both day-to-day usage, and when getting oriented/set up. Works very well with Macs compared to many competitors in the space. > > **Inconvénients**: • Mac agent remains Intel-only as of mid-2025. • When working on a system sometimes the sub-tab selections aren't remembered when flipping to another tab within the SuperOps interface itself (for example, if you're looking at a specific workstation's "Apps" section and then move over to a "Terminal" tab within the SuperOps UI, flipping back to the tab for the workstation will often return to the Summary section, rather than remaining on Apps.) > > Very positive experience so far —The price is right, the basic functionality is solid, and they keep adding more features. Excited to see how the product and platform develops\! ----- ### "SuperOps - An Honest Review" — 4.0/5 > **Jenn** | *27 juin 2025* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: It is extremely easy to learn how to use. The GUI Interface is eye catching and the customizable dashboard is very handy. > > **Inconvénients**: There were features that were promised to us that have not been implemented yet. We have been working with the back end team to see whether or not they will be included on the roadmap for the future. > > The support team is quick to attend your concerns and overall, I would say it has been a great experience. ----- ### "Very recommanded RMM" — 5.0/5 > **Jean-François** | *27 juin 2025* | Administration publique | Taux de recommandation : 10.0/10 > > **Avantages**: It include everything (Tickets, remote control/support, Software management...). The interface is pretty great with a tabs navigation > > **Inconvénients**: Can't deploy ad-hoc software, we need to create a policy and put computer in that policy. But, the team say it's something on their plans > > Pretty great experience. Everything is very stable and responsive. The support response time is very quick and they really care about your experience ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/1017782/superopsai?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1017782/superopsai) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pl | | ----- ## Données structurées