--- description: ZoomInfo Operations : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZoomInfo Operations - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'analyse de données](/directory/31077/data-analysis/software) > [ZoomInfo Operations](/software/1031252/zoominfo-operations) # ZoomInfo Operations Canonical: https://fr.capterra.ca/software/1031252/zoominfo-operations Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/1031252/zoominfo-operations?page=2) > Obtenez les meilleures données commerciales B2B selon vos conditions : accessibles, flexibles et prêtes à augmenter votre activité. > > Conclusion : 105 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ZoomInfo Operations? ZoomInfo OperationsOS est conçu pour les professionnels du marketing au croisement de la veille économique, des opérations et de l'analyse. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 105 Avis | | Simplicité | 4.1/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ZoomInfo - **Pays**: Vancouver, É.-U. - **Fondé**: 2000 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Danemark, Finlande, France, Inde, Irlande, Italie, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour, Suisse, Suède, États-Unis ## Fonctionnalités - Base de données de clients - Connecteurs de données - Contrôles/Permissions d'accès - Correspondance et fusion - Data discovery - Distribution de leads - Gestion des flux de travail - Importation et exportation de données - Qualification de leads - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Saisie de leads - Saisie et transfert de données - Segmentation de leads - Sources de données multiples - Suivi des interactions - Synchronisation de données - Tableau de bord - Visualisation de données ## Intégrations (4 au total) - HubSpot CRM - Microsoft 365 - Oracle Eloqua Marketing Automation - Snowflake ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Logiciels d'analyse de données](https://fr.capterra.ca/directory/31077/data-analysis/software) ## Catégories connexes - [Logiciels d'analyse de données](https://fr.capterra.ca/directory/31077/data-analysis/software) - [Logiciels de gestion des données](https://fr.capterra.ca/directory/31003/data-management/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) - [Logiciels de gestion de base de données](https://fr.capterra.ca/directory/18/database-management/software) - [Outils MDM (Master Data Management)](https://fr.capterra.ca/directory/31019/master-data-management/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews) 4. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 5. [Kylas Sales CRM](https://fr.capterra.ca/software/210630/kylas) — 4.8/5 (573 reviews) ## Avis ### "Good if you can afford it, otherwise there are hundreds of other cheaper options" — 4.0/5 > **Diana** | *5 janvier 2025* | Logiciels | Taux de recommandation : 7.0/10 > > **Avantages**: ZoomInfo is often considered the best prospecting tool if your team can afford it. I love how clean the UI is, and how much data the dashboard shows. > > **Inconvénients**: I don't like how you need to contact them to get pricing, that already sets the tone that this isn't a good choice for small to SME's. I think it's quite overpriced compared to the likes of Apollo, Cognism, Hunter, and etc. In my tests, their emails come back as only 85% deliverable on average - and I would say 25% of the 85% are catch-alls. This means they have a closer to 60% accuracy for the types of emails I'd like to find at a very high premium. > > Good to use if it's already part of your tech stack, but not necessarily worth it if you're a smaller business looking to grow lean. I think of it like an SEMRush which is very expensive, but people love using it if their company can afford it. ----- ### "Great database maintenance software - simple and easy to use" — 5.0/5 > **Cameron** | *28 juillet 2020* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: Love the simple interface, easy to run and maintain programs, schedules and other filters. Great integrations with Salesforce and Marketo - which is why we > > **Inconvénients**: Sometimes have to do some workarounds where they don't have the exact configutation, but for the most part can do everything you need it to. > > I've used tools like DemandTools and other database management software in the past - it's all crap compared to RingLead. It's an all-in-one tool that allows me, as a marketing ops person, to link to Marketo and run all my leads through and get them cleaned up (de-duped, matched, converted, etc) as they go through my web forms and uploads. Great tool to also upload big lists into Salesforce. Great tool and I haven't even started to use the more advanced stuff like segments, etc. ----- ### "Inexplicably bad." — 3.0/5 > **Tate** | *14 juin 2018* | Taux de recommandation : 0.0/10 > > **Avantages**: The software does indeed work as advertised. They are able to offer deduping services that our company needed. > > **Inconvénients**: Wow\! Bad experience all around. For 7 months of our 12 month contract they were charging some random persons credit card instead of ours. Apparently they have no safeguard for protecting clients credit card info. Anyway we tried to get it fixed back in November and they just ignored us. We then got an email that they would be contacting their attorney over this. Straight up told me he didn't care if we renewed with them next year. We finally got our credit card on file and hopefully, it's fixed. But there is some serious miscommunication and confusion on their end. Their frustration should never be taken out on a client when it's their own fault. I got ahold of someone else in the company and they apologized profusely for the way we had been treated and for the mistake that had been made on their end and offered us a 10% discount. The software fits our needs for now but we are seriously unimpressed with the customer service and lack of professionalism. > > Deduping ----- ### "Viewpoint of a frequent user" — 4.0/5 > **Danielle** | *22 juin 2020* | Ressources humaines | Taux de recommandation : 8.0/10 > > **Avantages**: I like the fact that we can gather somewhat accurate information on a candidate's personal contact. Being able to keep that information in project lists is helpful as well. > > **Inconvénients**: There are only a few things I do not like about the software. In the process of parsing in candidates, there can be some bugs on LinkedIn's side. After that, enriching a large number of candidates can take a while, and sometimes the contact information is incorrect, which has lead to some awkward conversations. > > Overall, Capture has allowed us to get in contact with candidates who normally we wouldn't have been able to reach. This has greatly increased our ability to be consultative with our clients and fill roles. ----- ### "Easy to understand, difficult to master." — 4.0/5 > **James** | *4 août 2020* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: The fuzzy matching for deduplication of uploads and existing records is fantastic. Even the basic normalization enrichment package will help make your data much more useful. Also, mass update is a fantastic tool for managing your records. This tool has saved me countless hours of coming through duplicates. We would have just had to let them into the system or not uploaded records. It's been a huge win for me in my role as admin. > > **Inconvénients**: The deduplication is the part that's difficult to master. It's about as well done as any tool I've seen or tried but the logic for deduplicating can be quite tricky and you have to understand going in that no system is going to completely replace a person reviewing the records. > > Easy to set up, responsive customer service, quality product but difficult to apply well at first. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/1031252/zoominfo-operations?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1031252/zoominfo-operations) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées