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En savoir plus sur Tableo

Une plateforme cloud qui permet d'automatiser les réservations, de servir plus de tables, d'encaisser les paiements, de réduire les non-présentations, etc.

En savoir plus sur Tableo

Avantages :

This software is excellent for my type of business. It also keeps a database of my clientele efficient and fast.

Inconvénients :

No much to say here, when there were issue they were addressed immediately.

Tableo - Notes

Note moyenne

Simplicité d’utilisation
4,9
Service client
5,0
Fonctionnalités
4,7
Rapport qualité-prix
4,7

Probabilité de recommander le produit

9,1/10

Tableo a reçu une note globale de 4,9 étoiles sur 5 d'après 15 avis d'utilisateurs publiés sur Capterra.

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Shaun
Co owner (R.-U.)
Hôtellerie, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Fantastic

5,0 il y a 3 mois

Commentaires : If I could give it more than 100% I would.

Avantages :

Ease of use, set up & most of all the excellent customer service. I was assisted throughout by [sensitive content hidden] who was on hand throughout ! Thank you again

Inconvénients :

I have no negative feedback, only positive.

Keith
Operations Manager (Malte)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Tableo - reservations made easy

5,0 il y a 2 ans

Commentaires : The main thing is that it is easy to use for the restaurant and user friendly for the guest. It has a lot of customizable features to adapt to the different restaurants. It helped in reducing no shows by asking for payments or credit card authorization upon reservations. It also helps in creating a data base of our guests without being intrusive or infringing GDPR rules. The after sales service and customer care are clearly the companies priority.

Avantages :

It is tailor made for the specific areas of the restaurant to benefit both the restaurant in maximizing the turn of tables and also the guest by making it easy and efficient to make the reservation. it is highly adaptive to accommodate different timings, different areas, easy to set different seating parameters and easy to use.

Inconvénients :

We honestly do not have any faults to mention as whenever we requested any amendments, the management of Tableo have always listened and accommodated our comments which helped in creating the best product available in the sector.

Diane
Restaurant manager (Malte)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Perfect solution for your bookings

5,0 il y a 2 ans

Commentaires : Excellent modern and efficient

Avantages :

This software is excellent for my type of business It also keeps a database of my clientele efficient and fast. Highly recommended

Inconvénients :

I do not like the fact the when a client cancel their booking you will only get notified by an email which sometimes is not accessible during working hours. I would suggest that if a booking is cancelled at the last minute you can know which one from the cancelled items and also get notified either by SMS or by an alert from the system

Réponse de l'équipe de Tableo

il y a 2 ans

Hi Diane, Many thanks for your review. We have just released a new feature that addresses the issue you raised in the 'Cons' section. As of this update, you will now start getting notification pop-ups whenever a new booking comes in or is cancelled on the day. This is useful as it will allow you to keep tabs of new bookings coming in and it will also allow you to quickly rebook a table or tables which were cancelled on the day, ensuring you continue to maximise your efficiency and revenue. Thanks and regards, Ben COO

Isaac
Restaurant Manager (Malte)
Restaurants, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great Reservation organiser

5,0 il y a 2 ans

Commentaires : The feature which shines most in this software is how easy it is to keep track of new and past reservations. Helped us a lot with keeping track of recurring customers. Customers receive an email of confirmation upon booking. It can be accessed from any device at any time as long as you have your username and password, making it quite handy when you're spending time away from the restaurant. Highly customizable for each kind of restaurant with multiple dining areas which you can make available for booking for the clients as you desire. The SMS reminder feature is a big asset, especially regarding "no shows" personally we saw a decrease in people not showing up for their reservations. Last but not least another pro of this software is the set of statistics which are clearly drawn in the form of three different graphs, showing where your bookings are mostly coming from and comparing how your business is performing week by week.

Avantages :

Easy to integrate into your daily routine. Access getting booking from multiple online platforms including google integration. Can be accessed from everywhere on any device. Clearly shows and organizes your tables and seating plan. Very efficient for restaurants targeting double bookings. Highly customizable for any type of restaurant and different types of seating areas Should you like sends SMS reminders to customers.

Inconvénients :

Personally for my business this software has it all.

Ramona
Chef (Malte)
Restaurants, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use Tableo

5,0 il y a 2 ans

Commentaires : I think tableo It's always progressing and always listening to the customer's needs.

Avantages :

It's easy to use and very convenient, the most sensible thing about the software is you can still take in bookings although the restaurant is closed.

Inconvénients :

Maybe it needs to highlight the bar when the booking is cancelled

Réponse de l'équipe de Tableo

il y a 2 ans

Hi Ramona, Many thanks for your kind review! We are glad to hear that you are finding the platform very useful for your business. I am also happy to advise that following your feedback, the latest update includes the highlighting of cancelled bookings in the Bookings List as requested. Thanks and regards, Ben

Joseph
Director (Malte)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

An Excellent and an Experience"

5,0 il y a 2 ans

Avantages :

Tableo is and excellent tool. In the last two years, it help it was evolve with our booking system, help us as well for guest not showing up.

Inconvénients :

Tableo platform allows customers to be agile in their booking.

Martin
Director (Malte)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Chukkas Restaurant

5,0 il y a 2 ans

Commentaires : Described above

Avantages :

Tableo enables us to share information and can be updated remotely, we also can keep useful guest history making giving customers a more personal service which is so important for us since we depend on repeat customers.. it’s very useful to help us plan our week ahead for rooster and also any menus to prepare for .. we also manage to maximize our seating capacity and can give customers and instant confirmation

Inconvénients :

The few things we disliked were in the very beginning of software launch and tableo team where happy to listen and change

Lukan
Director (Malte)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Biancos restaurant

5,0 il y a 2 ans

Commentaires : Less mistakes are made when taking bookings, as all necessary information is taken straight away

Avantages :

Tableo helps us keep track of all of our bookings and gauge peak times

Inconvénients :

No much to say here, when there were issue they were addressed immediately

Maria
Group Coordinator (Malte)
Restaurants, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Munchies review

5,0 il y a 2 ans

Commentaires : Helps us being more up to speed with handling our bookings and keeping our customer data up to date

Avantages :

Very user friendly and help us being more organized

Inconvénients :

Nothing to dislike, the smallest hiccups that we hardly ever had, where solved on the same day.

Paul
Outlet Manager (Malte)
Hôtellerie, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great restaurant booking system

5,0 il y a 2 ans

Avantages :

seemless intergration for operation on tap and constant support new features, add ons almost weekly

Inconvénients :

still waiting :)

francisca
marketing (Malte)
Restaurants, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

feedback tableo Hammett's Collection

5,0 il y a 7 mois

Avantages :

Que es mas que un portal de reservas, como el equipo esta abierto a escuchar nuestras opiones e implementar los cambios necesarios.

Inconvénients :

Creo que el precio del plan podria ser un poco mas bajo, especialmente para los restaurantes que contratan servicios extras como bookings con tripadvisor y google

Réponse de l'équipe de Tableo

il y a 4 mois

Thank you Francisca, your feedback and that of your team have helped us build the product to what it is today.

Gabriel
Dir. Marketing (Espagne)
Restaurants, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Nueva Apertura con buena herramienta.

4,0 il y a 7 mois

Avantages :

Nuestro nuevo local se encuentra en una calle de mucha afluencia de gente. La programación actual nos ha permitido gestionar mejor las reservas y combinarlo con la gente de paso para atender el mayor número de clientes sin perder muchos.

Inconvénients :

El proceso de solicitud de tarjeta ha asustado a mucho de nuestros clientes al principio de cara a nuestro interés era una buena herramienta, no obstante por culpa de la mala gestión de emails que envían a nuestros clientes, uno por cada paso dado en vez de todo junto en un solo correo, ha creado muchas discrepancias y nos hemos visto obligado a quitar esta opción. La gente no tiene tiempo para tener que estar pendiente de tantos emails.

Paul
Chef (Malte)
Produits alimentaires, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Getting there

4,0 il y a 2 ans

Avantages :

Reservations are instantly confirmed, we have less no shows

Inconvénients :

Some bugs in system and widget. sometimes when customers use debit cards we cannot charge no show fee

Colin
Owner (Malte)
Hôtellerie, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Great

5,0 il y a 2 ans

Avantages :

Easy to use and very friendly for my staff

Inconvénients :

great to use very friendly to my staff have A lot of information

Ferdinand
Self employed (Malte)
Restaurants, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Online bookings

5,0 il y a 2 ans

Avantages :

Online bookings and integration with Google.

Inconvénients :

Mobile interface can be better especially when you need to change booking details.