--- description: ITS Dispatch : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ITS Dispatch - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de flotte automobile](/directory/20007/fleet-management/software) > [ITS Dispatch](/software/106760/its-dispatch) # ITS Dispatch Canonical: https://fr.capterra.ca/software/106760/its-dispatch Page : 1/13\ Suivant: [Page suivante](https://fr.capterra.ca/software/106760/its-dispatch?page=2) > Découvrez un des logiciels de gestion de parc automobile pour PME les plus utilisés, abordables et conviviaux du marché, optimisé par Truckstop.com. > > Conclusion : 298 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ITS Dispatch? Les flottes de transport routier de petite à moyenne taille et courtiers de fret de toutes tailles opérant sur le marché nord-américain. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 298 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Truckstop.com - **Pays**: Newmarket, Canada - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 50,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Comptabilité - Devis - Facturation - Feuilles de route - GPS - Gestion client - Gestion de la flotte - Gestion de la maintenance - Gestion de la sécurité - Gestion des commandes - Gestion des conducteurs - Gestion des employés - Gestion des expéditions - Gestion des inspections - Gestion des opérateurs - Gestion des ordres de travail - Gestion des taux - Gestion des véhicules - Gestion du carburant - Implantations de pilotes - Optimisation des charges - Optimisation des itinéraires - Planification - Portail client - Recherche par NIV - Routage - Suivi des expéditions - Suivi du kilométrage ## Ressources d'aide - Service client/courriel - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion de flotte automobile](https://fr.capterra.ca/directory/20007/fleet-management/software) ## Catégories connexes - [Logiciels de gestion de flotte automobile](https://fr.capterra.ca/directory/20007/fleet-management/software) - [Logiciels de répartition de transport](https://fr.capterra.ca/directory/10048/transportation-dispatch/software) - [Logiciels de transport routier](https://fr.capterra.ca/directory/30085/trucking/software) - [Logiciels de gestion du fret](https://fr.capterra.ca/directory/30670/freight/software) - [Logiciels de gestion des transports](https://fr.capterra.ca/directory/30820/transportation-management/software) ## Logiciels similaires 1. [PCS TMS](https://fr.capterra.ca/software/29249/express) — 4.2/5 (234 reviews) 2. [Motive](https://fr.capterra.ca/software/138669/motive) — 4.5/5 (1687 reviews) 3. [Elite EXTRA](https://fr.capterra.ca/software/131389/elite-extra) — 4.7/5 (356 reviews) 4. [Samsara](https://fr.capterra.ca/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (944 reviews) 5. [Truckbase](https://fr.capterra.ca/software/1039506/truckbase) — 4.8/5 (68 reviews) ## Avis ### "Informative but layout is lacking" — 5.0/5 > **Trey** | *8 décembre 2022* | Transport routier/ferroviaire | Taux de recommandation : 10.0/10 > > **Avantages**: The amount of information fields that could be used for dispatchers benefit. > > **Inconvénients**: My least favorite thing is the layout of the data. The posting is long instead of concise. ----- ### "Incomplete list of available freight" — 4.0/5 > **Renna** | *8 novembre 2019* | Transport routier/ferroviaire | Taux de recommandation : 7.0/10 > > **Avantages**: It is easy to use and provides the info need to make decisions. > > **Inconvénients**: I did not understand why my driver was finding loads on her phone app. that I was not able to find on my laptop. I called tech. support and was told the phone app did show more data and there was nothing they could do to provide the same data on the computer. The last few days I have been comparing the two and have found that at times there is about 30% missing on the laptop. This is not acceptable. It is far more time consuming to use the phone and this needs to be fixed. ----- ### "Endless Issues" — 1.0/5 > **Mike** | *10 janvier 2020* | Transport routier/ferroviaire | Taux de recommandation : 1.0/10 > > **Avantages**: The software is easy to use and implement > > **Inconvénients**: I’ve been dealing with ITS Dispatch issues with the software for over a year. Each time I ask about the status of the bug I receive a generic response about tier two is working on the problem. Recently ITS Dispatch has had a malware issue that has not been fixed. Currently we can no longer add files to the system. There seems to be some disconnect in what ITS dispatch sales offers and what the system can actually do. To some degree its like dealing with a used car salesman. > > I initially went with ITS Dispatch because of the Truckstop brand however now I’m regretting my decision. They have not put forth the effort to maintain the system. I need an alternative :( ----- ### "Great Software - Needs some Tweeks" — 4.0/5 > **Simon** | *22 janvier 2020* | Transport routier/ferroviaire | Taux de recommandation : 5.0/10 > > **Avantages**: Ease of use of this product is amazing. > > **Inconvénients**: Functionality started to fail and so we moved softwares. > > Amazing 5 years together. Sad to have to leave. ----- ### "This software is very useful" — 5.0/5 > **Lex** | *22 avril 2016* > > We've been using ITS Dispatch for about 4 years. Its essentially the center of our processes for keeping up with information about our vendor's(carrier's), customer's and driver's information, besides QuickBooks. The ability to upload files to each record is awesome. The only downfall is, you can only get to the file from the record. There is no place where you can manage "all" the files you have saved. The posting feature is pretty cool. However, it should be fully integrated and allow the user to match their posted loads to posted trucks on Internet Truckstop. Although ITS Dispatch Software is not cheap, its affordable and its not as expensive as purchasing a proprietary software. The upfront cost and per user cost for proprietary software is much more expensive. If we had chosen to do so, our payments to ITS to date would still be less than the purchase of a proprietary software and accompanying components upfront. I like ITS for this reason. It operates pretty much just like proprietary software does. There are a couple of features that we would like to enhance, but for the most part its good. It would be nice if we could add comments or notes to "each" rate confirmation. Other things would add to ITS Dispatch are: If our documents could be signed and sent digitally within the system like DocUsign. As the world keeps changing so do the methods. The digital age is not like the old ways of having to print out, sign, scan, save, or fax a document. Its easier and much more convenient for the user to sign the document digitally. Cons: Cant add or make comments or notes on each individual rate confirmation Pros: Easy to use but not necessarily user friendly, ability to save our documents on each record. ----- Page : 1/13\ Suivant: [Page suivante](https://fr.capterra.ca/software/106760/its-dispatch?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/106760/its-dispatch) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées