--- description: Customerscore.io : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Customerscore.io - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de Customer Success](/directory/30961/customer-success/software) > [Customerscore.io](/software/1072389/Customerscore-io) # Customerscore.io Canonical: https://fr.capterra.ca/software/1072389/Customerscore-io Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1072389/Customerscore-io?page=2) > Plateforme de réussite des clients pour les PME et les entreprises SaaS. Réduisez le taux de désabonnement, générez des revenus de vente incitative et élargissez votre portée grâce à une automatisation intelligente. > > Conclusion : 17 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Customerscore.io? SaaS B2B ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 17 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Customerscore.io ## Contexte commercial - **À partir de**: 119,00 € - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 210 de plus ## Fonctionnalités - Alertes de compte - Cartographie du parcours client - Customer Communication - Engagement des clients - Gestion de l'expérience client - Gestion de la communication - Gestion des campagnes - Gestion des comptes - Gestion des courriels - Gestion des données client - Gestion des désabonnements - Gestion des recettes - Historique des clients - Intégration des employés - Mesure des performances - Outils de collaboration - Personnalisation - Prise en charge de plusieurs langues - Profils de clients - Rapports et analyses - Score "health score" - Segmentation de la clientèle - Suivi de l'engagement - Suivi des activités - Suivi des rétentions - Suivi et analyse de l'utilisation - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (7 au total) - Amplitude - Chargebee - HubSpot CRM - Mixpanel - Segment - SendGrid - Stripe ## Ressources d'aide - Service client/courriel - Base de connaissances - Chat/Clavardage ## Category - [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software) ## Catégories connexes - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) - [Logiciels CDP (Customer Data Platform)](https://fr.capterra.ca/directory/31334/customer-data-platform/software) - [Logiciels de rétention des clients](https://fr.capterra.ca/directory/34255/customer-retention/software) - [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software) ## Logiciels similaires 1. [Custify](https://fr.capterra.ca/software/190125/custify) — 4.9/5 (122 reviews) 2. [Braze](https://fr.capterra.ca/software/155423/appboy) — 4.7/5 (168 reviews) 3. [Emma by Marigold](https://fr.capterra.ca/software/75428/emma) — 4.2/5 (156 reviews) 4. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 5. [Akita](https://fr.capterra.ca/software/146056/akita) — 4.4/5 (8 reviews) ## Avis ### "Playbooks and alerts give our team focus and clarity" — 5.0/5 > **Dalibor** | *5 août 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Automated triggers and predictive churn models give us real‑time visibility and confidence. The interface is intuitive and the dashboards give a clear picture of customer behavior. > > **Inconvénients**: Very minor points only—nothing significant, team is responsive if questions arise. Maybe just hard to find any flaws—just small details, support covers them quickly. > > Strong partner—helps our team predict churn and focus on growth opportunities with smart automation. ----- ### "Powerful, Practical, and Priced Right" — 5.0/5 > **Iva** | *11 novembre 2024* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Functionality, support, design, UX, everything :) > > **Inconvénients**: Honestly, there’s nothing I don’t like about CustomerScore. Initially, I did wish it had playbooks, but they’ve since added that feature, making the tool even better. > > I’m genuinely impressed with CustomerScore. The setup was quick and painless, and their support team has been fantastic whenever I needed help. What I love most is that it’s focused on the essentials – no unnecessary features that make other tools feel overwhelming. Plus, the fit score is a game-changer; it helps me focus on the right customers, recognizing that not everyone has to be a perfect match for our product. For the price, it’s hard to beat – after checking out a bunch of options, CustomerScore was hands down the best choice ----- ### "End‑to‑end retention and upsell automation" — 4.0/5 > **Anna** | *1 août 2025* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: The analytics are excellent\! When combined with segmentation and automation, they streamline our process. > > **Inconvénients**: Hard to find any flaws, just small details, however when something is wrong, support covers everything quickly. > > It's very pleased experience. This platform gives us scalable engagement, valuable alerts, and fewer manual tasks. It helps us monitor our customer better and prevetn churn. ----- ### "Efficient onboarding with actionable customer insights" — 4.0/5 > **Václav** | *6 août 2025* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: Easy setup with integrations, plus strong reporting helps us track engagement and adoption fast. Overal - quite satisfied. > > **Inconvénients**: No major issues—just slight integration setup time, which is worth it for the value gained. That's about it. > > Excellent experience—fast onboarding, clear dashboards, health monitoring and upsell detection. Definitely recommend using the platform. ----- ### "Highly able customer health monitoring tool" — 5.0/5 > **Todd** | *1 août 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The interface is intuitive and the dashboards give a clear picture of customer behavior. Great little tool. > > **Inconvénients**: I can't think of anything negative so far, other than maybe a few initial setup steps to learn, but manageable. > > I’ve been impressed—Customerscore.io lets us act before problems arise, with clear segmentation and insights. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/1072389/Customerscore-io?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/1072389/Customerscore-io) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées