---
description: ClubWise : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: ClubWise - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion de club](/directory/30215/club-management/software) > [ClubWise](/software/110989/clubwise)

# ClubWise

Canonical: https://fr.capterra.ca/software/110989/clubwise

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> Solution cloud entièrement intégrée : traitez avec un seul fournisseur pour tous vos besoins en matière de facturation, de gestion de club et d'engagement des membres.
> 
> Conclusion : 39 utilisateurs lui ont donné la note de **3.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ClubWise?

Clubs de fitness indépendants et à plusieurs enseignes qui souhaitent réduire leurs tâches administratives, optimiser leurs ventes d'adhésion, optimiser leurs flux de trésorerie et stimuler l'engagement de leurs membres.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.9/5** | 39 Avis |
| Simplicité | 3.8/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: ClubWise Software
- **Pays**: Princes Risborough, R.-U.
- **Fondé**: 2001

## Contexte commercial

- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Irlande, Royaume-Uni

##  Fonctionnalités

- Automatisation du marketing
- Base de données de membres
- Communication avec les membres
- Facturation
- Facturation récurrente et des abonnements
- Gestion d'équipe
- Gestion de la communication
- Gestion de site web
- Gestion des abonnements
- Gestion des applications
- Gestion des calendriers
- Gestion des contrats/licences
- Gestion des cotisations
- Gestion des cours
- Gestion des employés
- Gestion des inscriptions
- Gestion des présences
- Gestion des visiteurs
- Gestion des étudiants
- Gestion des événements
- Inscription en ligne
- Marketing par courriel
- Paiements électroniques
- Portail des membres
- Rappels
- Rapports et statistiques
- Renouvellement d'abonnements
- Répertoire de membres
- Réservation en ligne
- Suivi des présences
- Third-Party Integrations
- Traitement des paiements
- Types de membres

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de gestion de club](https://fr.capterra.ca/directory/30215/club-management/software)

## Catégories connexes

- [Logiciels de gestion de club](https://fr.capterra.ca/directory/30215/club-management/software)
- [Logiciels de gestion des membres](https://fr.capterra.ca/directory/20045/membership-management/software)
- [Logiciels de gestion salle de sport](https://fr.capterra.ca/directory/30910/fitness/software)
- [Logiciels pour clubs d'arts martiaux](https://fr.capterra.ca/directory/30779/martial-arts/software)

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3. [Exercise.com](https://fr.capterra.ca/software/152284/exercise-com) — 4.8/5 (244 reviews)
4. [TeamUp](https://fr.capterra.ca/software/150357/teamup) — 4.8/5 (341 reviews)
5. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3479 reviews)

## Avis

### "Very clear and easy to use" — 4.0/5

> **Jez** | *19 février 2018*
> 
> **Avantages**: Quick and simple especially inputting data, there are many options that I'm sure are very valuable with which we are still yet to use which will further help our business but what we do use at the moment is very good.
> 
> **Inconvénients**: The ClubWise system is forever logging out which is a tad annoying, they also sold us a finger print entry system to run alongside the software that has never properly numerous phone calls nothing ever gets sorted which is very disappointing.

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### "Fairmont St. Andrews / Clubwise" — 4.0/5

> **Alistair** | *3 novembre 2021* | Hôtellerie | Taux de recommandation : 8.0/10
> 
> **Avantages**: The integration process from our previous software was easy, with continuous support provided throughout. The thing I like most about Clubwise, is the features that put you in control of managing the club (in particular DD and annual membership management such as freezes and rate changes).
> 
> **Inconvénients**: I think a premium package option could be introduced. This would include automatic reminder emails to members who are due to expire, and also an online sign up for new members as well as an online renewal feature for existing members. This would make a huge improvement if Clubwise could introduce this without including a third party.
> 
> Overall, a positive experience.

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### "Not recommended" — 2.0/5

> **Amanda** | *29 octobre 2021* | Hôtellerie | Taux de recommandation : 0.0/10
> 
> **Avantages**: It stores data&#10;The customer support team has been more helpful but restricted to what the software can do.&#10;The communication platform builder is easy to use.
> 
> **Inconvénients**: Not flexible in functionality&#10;Cannot do retention online&#10;Cannot amend the application&#10;Cannot add a custom payment method&#10;Cannot delete unwanted data&#10;Does not have a "Cancelled" status and cannot create it&#10;The retention process on the system is non existent&#10;Not flexible on several other functionalities like adding more characters to the promotion code (not all words are less than 10 characters), not able to add staff numbers or student numbers etc.&#10;Cannot integrate with other systems
> 
> If the processes in securing a system were not as intense that it is in University College Dublin, I would definitely have closed our account. I am the main user and find this system absolutely frustrating as we cannot do what we want it to do. I even have requested new development which we are more than happy to pay for, only to hear that it has been escalated but never heard back after that. A couple of departments in UCD has contacted me before to ask if I would recommend ClubWise but unfortunately, I had to give them the red light as I do not recommend this software to anyone.

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### "In Club Review" — 5.0/5

> **Daniel** | *29 octobre 2021* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: DD integration with the club software management is great and easy to communicate directly with Clubwise. There support centre is also extremely efficient, professional and polite. Also very helpful.
> 
> **Inconvénients**: Class timetable application; Once the features have been figured out the system can be used quite well but the process for copying and pasting the same set of classes on a given week to follow through to weeks ahead (if the class timetable will remain the same) is rather tricky as you can only repeat and schedule a single class at a time in stead of an entire week which would minimise a lot of unnecessary administration work. In addition, the process for adding staff members to each individual class is also quite long winded.
> 
> Overall I am quite happy with the experience permitted with the software bar a few tweaks I would have carried out. Especially if looking to be integrated with a number of clubs and allow for the smooth running of the membership process.

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### "Complicated software from the start up point and still being developed but improves each year" — 4.0/5

> **Aida** | *29 octobre 2021* | Loisirs, voyage et tourisme | Taux de recommandation : 7.0/10
> 
> **Avantages**: Support during the pandemic was great. Usually quick to respond to support tickets.
> 
> **Inconvénients**: I bought the business with Clubwise and was trying to learn from scratch without any help just tutorials online. It was a nightmare. We're still learning as we go along but getting better. There are still many areas we're struggling but it does the job. I'm 3 years owning the business and still don't understand how some areas work. Very complex database. Have no other to compare with, but wouldn't switch to another software as if other is as complicated as Clubwise, just can't face those struggles I've been through.
> 
> With regards to DD payments is great. Also would like to integrate payments online for non direct memberships like day or month pass. I don't think this is possible, or maybe it is but we have found the other way round for now. Product names cannot be renamed, so we have to create a new product if a slight change. If members that decide to join us again online, we end up with duplicate entries. It would be great if existing entry was updated. We currently rename duplicate with "duplicate".

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/110989/clubwise)

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