Ticket Tailor - Avis

une bonne application

Avantages :

cette application permet l'enregistrement

Inconvénients :

pas de défaut selon nous dans la société

Logiciel de gestion

Avantages :

Ce logiciel nous permet de faire la gestion d'événements , la billetterie ,la réservation d'événements , l'inscription et l'enregistrement de l'événement.

Inconvénients :

Ce logiciel n'a aucun effet secondaire , aucun inconvénient. Je vous sollicite de bien vouloir l'utiliser massivement.

A hidden treasure - Ticket Tailor has been critical in my organization's response to covid

Commentaires : My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor.

Avantages :

Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!

Inconvénients :

It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!

Alternatives envisagées : Tessitura et Eventbrite

Pourquoi passer à Ticket Tailor : It looked more user friendly and was more economical.

Very impressed so far

Commentaires : Really good so far, support team are very responsive.

Avantages :

It's very easy to use and emails deliver with ease and we hardly ever have people say they're missing the link to online webinars.

Inconvénients :

That email broadcasts are limited and you have to ask for more. I am yet to use the scanner on the app so it will be interesting to see how that works at our in person events.

Excellent Price

Commentaires : Overall, for the price it does the function necessary for a lower price that other platforms. If the platform was a little easier to use and easier for customers to find this would be helpful.

Avantages :

As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events.

Inconvénients :

The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online.

Alternatives envisagées : Brown Paper Tickets et Eventbrite

Pourquoi passer à Ticket Tailor : Price

Great platform - just one little niggle!

Commentaires : Excellent. Love the functionality and find it easy to navigate and create events.

Avantages :

The online support available to answer questions

Inconvénients :

I can't find where to add a Zoom Meeting ID and Passcode. This is essential for those that use Zoom in a browser and don't have a Zoom account.

Alternatives envisagées : Zoom Events and Webinars et Eventbrite

Pourquoi choisir Ticket Tailor : We offer free events and as we're not making money, you don't charge us. The website is great, lots of funtionality and easy to use.

Logiciel antérieur : Zoom Events and Webinars et Eventbrite

Pourquoi passer à Ticket Tailor : We also looked at Ticketpass [not on your drop-down list] however Ticket Tailor has more functions, is easier to use and has great online support

Great ticket platform!

Commentaires : Absolute blast to use and would recommend to anyone needing e tickets

Avantages :

The customizable features, the pricing is awesome

Inconvénients :

The log in is too intricate. Makes me receive a 5 digit code to log in from my email

Excellent platform

Commentaires : Ticket Tailor is an excellent platform for event organizers. It's user-friendly, offers flexible pricing, and makes it easy to sell and manage tickets. I love the smooth experience for both event hosts and attendees. Plus, the customer service is top-notch!

Avantages :

Ticket Tailor is an excellent platform for event organizers. It's user-friendly, offers flexible pricing, and makes it easy to sell and manage tickets. I love the smooth experience for both event hosts and attendees. Plus, the customer service is top-notch!

Inconvénients :

One downside of Ticket Tailor could be the limited customization options for the ticketing pages. While it's user-friendly, more design flexibility would be great for branding. Also, the reporting tools, though useful, could be more detailed for deeper event insights

Good Platform

Commentaires : It is a good platform to support organizing events. You can make managing easy.

Avantages :

Fast & easy. It operates 24 hours. Can buy tickets from any where.

Inconvénients :

I need some patience to learn the system and IT

Excellent ticketing platform

Commentaires : My experience so far has been excellent and I would highly recommend it as a ticketing platform.

Avantages :

The platform is very easy to use. Straightforward to set up an event and then also to edit, duplicate and refund people if necessary.

Inconvénients :

So far there is nothing that I am not happy about.

First time user loving it and finding very easy to interact with

Commentaires : Very positive and I'm motivated to continue using Ticket Tailor for other events. Thanks for being out there

Avantages :

I had never used something like this before and wondered how it would go. Ticket Tailor has proven to be very user friendly and worthwhile, thanks!

Inconvénients :

Maybe some different graphics options Perhaps a video that shows you how to move objects around on the event page

definitely be using them again

Commentaires : It was just so simple to set everything up.

Avantages :

Such a fantastic service. I will definitely be using them again for all future events

Inconvénients :

there was no issues at all with the service. It worked really well for my event ,

Great, easy to use product for a great price

Commentaires : Fantastic.

Avantages :

Quick to learn, easy to get an overview, lots of options for adding discounts. Works for in person and online events really well. Customer service is really good and almost always available in no time.

Inconvénients :

The broadcast feature is very limited in control of the way the emails look. Visually it's hard to make a professional looking email. Or maybe I need to become better with HTML. Some good templates would be amazing. Although this doesn't stop me using your software, because everything else is so good! Also, please add a feature where I can have JUST a booking page. Not the sales page. I have to dig about in the embed code to find the URL. It'd be nice to just have a button that says copy URL for booking page. I can then send people straight there from my website. And, for larger events, it would be amazing if you could offer monthly payments for larger courses instead of a single large payment - if that's possible.

First Time user that will be back

Commentaires : Great experience! We will use Ticket Tailor again for future events.

Avantages :

As a first time user of a ticketing event software platform I really appreciated the logical layout of setting up and the ease of use. Responses from customer service were always prompt and detailed. I like that while there were many other functions we didn't use (Seating charts, group notifications, ect) that we didn't have issues with just using the ticket tracking and sales functionality.

Inconvénients :

I'd like to have had the opportunity to more directly link non-support payment systems (Venmo) with the Offline payment. Mind you we didn't have any issue having people pay that way but being able to link more payment systems would have been a nice to have

Alternatives envisagées : Brown Paper Tickets et Eventbrite

Pourquoi passer à Ticket Tailor : In the reviews we did I like the smaller company feel of Ticket Taylor, made ups feel like we would be seen as a valued customer not just another revenue stream. In addition the price was the best for the services we needed.

Easy to use, fair price too

Commentaires : Ticket Tailor is a great way to set up and promote my art workshops - it's easy both for me and my customers.

Avantages :

It is very easy to set up events using Ticket Tailor - and the pricing feels fair and is flexible too. I love that you can pause your membership to suit you.

Inconvénients :

No current issues, I am happy with the way the software performs, with the set up and the price I pay too.

First time with e-ticketing

Commentaires : For many years we have run Santa events with high quality cardboard tickets sold from our premises or bought through PayPal and posted out. We have also sold tickets on the day. Covid meant none of that was possible and we were very anxious about moving to e-ticketing. From the very start the product was very easy to use and customise and more importantly integrated very well with our website and our customers found it easy to use. The support team have been exceptional - answering queries at all hours when I'd reached a problem. What I love with their support team is that they never say- just click this option as though you were an idiot- they are very friendly always explained or linked to tutorials so you can understand in more detail.

Avantages :

Very easy to set up an event, able to copy event to save time/mistakes. Very easy to customise and make it look like our product, blended perfectly with our website and meant we could add/change/hide events ourselves without paying external company to make changes to our website. Our first event went from an idea to tickets sold within a couple of days and would have been quicker but had to wait for web team to add the ticketing code and our own text/images. Ticket types with loads of options and seemed easy for our customers to use. Price per ticket seemed cheap compared with other names I looked at. Loved the fact we could use our images and text colours to give our branding for events and could even customise order confirmation emails, checkout questions, etc and export all info easily to Excel to analyse in more detail. Many times I thought I'd like to do something then found there was an option already there, e.g. use an access code so someone could add another ticket to their order for a 'sold out' event. The countdown timer for tickets going on sale was brilliant. It meant I could prepare and publish about 70 events and set the go-onsale time to coincide with the scheduled facebook post to announce they are on sale ... now! The new recurring event options will allow us to easily manage ticketing for time slot future events if we can find a way to limit the number of families ordering per time slot rather than number of tickets sold.

Inconvénients :

We had a probably bespoke requirement to control/count/limit the number of individual orders rather than the number of actual tickets issued. E.g. with Covid needed to limit the number of families who purchased but could have up to 6 people per bubble/family with a mix of adult and child ticket prices. A solution would be to be able to specify a mandatory ticket so they had to buy, say, one visit ticket (which could have been free) per order and then any number of additional tickets. We could schedule when an event was published but couldn't schedule when it went off-sale this needed to be done manually. You could set the ticket to go off-sale but the event still showed as on-sale. Cancelling events - sadly we had to cancel some events due to Covid and this was a manual process of finding and cancelling each ticket then refunding in PayPal. Took about 1.5 mins to do each one and we had nearly 2000 to cancel so took several days hard work of clicking, copy/paste etc. Bulk ticket create - we offered a free upgrade to a different event and about 800 took this option. This involved manually copy/paste to create each new ticket/order as admin can't edit/change the event on a ticket. Again took probably 1.5 days to work through them individually, would have been great to be able to create a batch of tickets from a CSV /Excel data set. Overall the affordable cost and superb look of the product for the customer far outweighs any system admin niggles and support team were awesome!

Couldn't ask for more.

Commentaires : It's just fantastic. It's so easy and the fact that they waived all fees for online events during the pandemic shows that they really are looking out for the customer.

Avantages :

It's incredibly easy to use. I have a good amount of experience with different online services and TicketTailor has such an easy to use interface. I have been able to delegate a lot of work to my team with minimal training.

Inconvénients :

Sometimes the chat box can be a little big and intrusive but it doesn't really matter because 9 times out 10 it's really useful information that pops up.

Alternatives envisagées : TicketSource, VeryConnect, Salesforce Sales Cloud et Ticketbud

Pourquoi choisir Ticket Tailor : Price and functionality.

Logiciel antérieur : Eventbrite

Pourquoi passer à Ticket Tailor : Price, functionality, look and feel.

Ticket Tailor are an extremely stable online management system for selling event tickets

Commentaires : Selling and monitoring of event ticket sales can be managed through your website and social media sites and becomes fully automated. It gives you an online booking office and enables the booking procedure UX to be easy to complete and payment can be secure through systems like PayPal. It automatically sends the customer the e-ticket and records their information for you to access at any time, along with sales data that can be invaluable for marketing and setting up other events.
You only pay per event or within a selected number of events depending on your payment plan. You pay monthly for the period of sales you want and can stop it at any time.

Avantages :

Their system can be used as stand-alone and/or integrates fully with your website and social media customer touch points. Set up of your own box office is relatively easy, but it easier still if you spend time writing all or marketing information and promotional pictures before you log in. Then have everything ready to copy and paste and upload the images. However, you can save your event pages as drafts to return to later, or update at any time. You can set up different methods of payment to suit your requirements and can design the interface to match your brand. Once set up your box office becomes fully automated, so you can check in to your dash board as frequently or infrequently as you wish and check sales and data as you wish. They have an app you can download to your smartphone to be used for checking in, which saves on buying or hiring in barcode scanners and gives great data and feedback on attendance for future events.

Inconvénients :

As a small event's organiser, there is not a lot we dislike. The only modification I would like to see is to the monthly payment plan. It jumps from one event payment plan to 5 events. Maybe they could introduce a 2 - 3 event plan?

Great for a nonprofit Music org

Commentaires : Being able to incorporate the fees into the ticket purchase is clutch. Before we would lose the transaction fee, the ticket fee, and more, but now that can all be incorporated and passed on to the consumer. That's helpful for a small nonprofit.

Avantages :

Ticket Tailor has been a great fit for our nonprofit organization. For our ticketed events, we were able to quickly create event pages, promo codes, embedded widget code, and customize our event perfectly. The short ticketing link makes social media posting a breeze without having to use a link shortener. As a nonprofit, the fee structure is very straightforward and affordable for us based on the tickets sold— we are even able to apply the processing fees to the transactions so the full ticket amount is received! Customer service has been super responsive, and liking multiple payment systems was painless. A feature we haven't used yet but are looking forward to using on the day of the event; their ticket receiving ap! Definitely worth checking out.

Inconvénients :

Sometimes the widget doesn't show up on our squarespace page, but I'm not sure which system the error exists on. The widget could afford to be more customizable, particularly in shape/design/etc. I'm not solid on the donation aspect when not in conjunction with a ticket purchase-- does it work? Unfortunately I haven't been able to devote the time to figuring this out.

Easy to use and cost-effective ticketing solution

Commentaires : In researching ticketing platforms when our previous supplier was closing down, Ticket Tailor was the best option for us and met most, if not all, of our requirements at a very reasonable cost per ticket. Customer support has been great with quick and helpful responses to any queries.

Avantages :

Ticket Tailor was very easy to set up and is easy to use from a seller and buyer perspective. The charity discount is very welcomed, as is the low cost per booking and lack of monthly fees. Compared to other platforms the functionality is great for the cost.

Inconvénients :

There are only a couple of specific functions Ticket Tailor hasn't been able to offer but there are workarounds: transferring orders to different events (currently involves cancelling a booking, creating a new booking and applying the payment to the new booking) and the ability to edit/add custom information to invoices (e.g. purchase order numbers) which we have to do outside Ticket Tailor.

Wouldn't consider anything else

Avantages :

The best and very affordable online ticketing platform. Highly recommended

Inconvénients :

A bit more customisation on questions would be ideal but doesn't detract from a great product.

Great option for small nonprofit organization!

Commentaires : I've used it for 2 years and would definitely return. Great support, very reasonable choice, and easy to plug into our web site for ticket sales.

Avantages :

I like the ease of use in setting it up, along with very responsive help--even though so very far away from us! I also like the ability to suspend payment and use it only during the 2 months we need it for our annual fundraising event. Believe me, if we have more events where we sell tickets, we'll use it more often!

Inconvénients :

Would like a couple more options for ticket purchasers to indicate choices (e.g., meals). I've been able to capture the information, but it isn't visible in the report (only in the ticket). Maybe I just haven't figured it out!

Alternatives envisagées : Brown Paper Tickets

Pourquoi passer à Ticket Tailor : Lower fees, just seemed right for the job!

Very Happy With Ticket Tailor

Commentaires : Very good customer service. Quick responses and follow up is rare in our experience and Ticket Tailor never fails to deliver quality support for us.

Avantages :

We use ticket tailor daily and it has worked very well for our needs. Steady product improvements and a strong base of features has made the platform ideal for the type of events we execute.

Inconvénients :

We wish we had more ability to customize the ticket ordering process. We would like to be able to program some logic when configuring the box office. For example, some basic if-then controls would allow us to truly customize things to suit all our ticket selling needs.

Great ticketing software, reliable

Avantages :

Tickettailor's fees are more competitive than we had with previous software, it works really well and handles high volumes of sales.

Inconvénients :

The user interface wasn't great at first but they have since improved the back end to make it more user friendly.

Ticket Tailor Review

Commentaires : It’s been great. Very easy to use for the ticket buyers, great feature to be able to make a donation in the same transaction. The reporting can use some work. I would like to be able to generate a list of everyone who checked into the event post event.

Avantages :

Very easy to set up and customization, and cost savings for non profits

Inconvénients :

Some of the reporting needs work. Would like to have a report that shows who checked in post event.

Alternatives envisagées : Eventbrite

Pourquoi choisir Ticket Tailor : Easier to use, and cost

Logiciel antérieur : PayPal Commerce Platform

Pourquoi passer à Ticket Tailor : No ticket fees, easy to use