--- description: Ring.io : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ring.io - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes téléphoniques](/directory/30084/telephony/software) > [Ring.io](/software/116709/ringio-virtual-phone-system) # Ring.io Canonical: https://fr.capterra.ca/software/116709/ringio-virtual-phone-system Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/116709/ringio-virtual-phone-system?page=2) > Ringio ajoute des fonctionnalités de téléphonie à votre CRM pour augmenter la productivité, réduire la saisie manuelle des données et offrir de meilleurs coaching et analyses. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Ring.io? Ringio est une excellente solution de téléphonie destinée aux petites et moyennes entreprises en cours de développement. En général, il est utilisé pour les appels de vente sortants à volume élevé et les communications d’aide au client. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 19 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Ring.io ## Contexte commercial - **À partir de**: 69,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Audio/Video Conferencing - Automate d'appel - Automated Attendant - Autorisations basées sur les rôles - Clavardage et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Conférences - Distribution automatique des appels - Enregistrements - Extensions virtuelles - Fichiers audio et vidéo bidirectionnels - Filtrage d'appels - Gestion de la communication - Gestion de la formation - Gestion des campagnes - Gestion des centres d'appel - Gestion des courriels - Gestion des listes d'appels - Gestion des listes d'attente - Gestion des performances - Gestion des tâches - Gestion du pipeline de ventes - Goal Setting/Tracking - Groupes d'appel - IVR - Identification de l'appelant - Interface d'agent - Journalisation des appels - Liaisons SIP - Logiciels CRM (gestion de la relation client) - Messagerie SMS - Messagerie vocale - Messages pré-enregistrés - Mesure des performances - Notes et commentaires - Numéroteur automatique - Personnalisation de la voix - Rapports et analyses - Rapports personnalisables - Rapports sur les appels - Routage des appels - Saisie téléphonique - Suivi des appels - Tableau de bord - Tableau de bord d'activités - Transfert d’appel - VoIP ... et 10 fonctionnalités supplémentaires ## Intégrations (5 au total) - HubSpot CRM - Pipedrive - Salesforce Sales Cloud - Zendesk Suite - Zoho CRM ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) ## Catégories connexes - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) - [Logiciels de predictive dialer](https://fr.capterra.ca/directory/30597/predictive-dialer/software) - [Logiciels de télévente](https://fr.capterra.ca/directory/30680/inside-sales/software) - [Logiciels pour centre d'appel](https://fr.capterra.ca/directory/30007/call-center/software) - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) ## Logiciels similaires 1. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [InfoFlo](https://fr.capterra.ca/software/96628/infoflo) — 4.5/5 (96 reviews) 3. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) 4. [Five9](https://fr.capterra.ca/software/132405/five9) — 4.2/5 (481 reviews) 5. [Ricochet360](https://fr.capterra.ca/software/141932/ricochet) — 4.8/5 (82 reviews) ## Avis ### "This works well if you work from home" — 4.0/5 > **Lauren** | *26 juillet 2022* | Marketing et publicité | Taux de recommandation : 8.0/10 > > **Avantages**: I appreciate that the web phone is easy to use. I like that I can click on phone numbers and have it automatically dial instead of individually typing numbers. I also like that we are able to record calls to reference previous conversations as needed. I also like that we are easily able to transfer calls to coworkers. > > **Inconvénients**: Sometimes I have to close the extension and reopen the extension to answer or hang up a call. It's like the buttons just don't work sometimes while you're on the line and that can be frustrating. > > This is a great service that allows everyone to work from home. It prevents us from using personal phones or having to get work phones. There are some issues with the phone freezing and not allowing you to push buttons but overall, the product does what it says it will do. ----- ### "Ring.Io is great\!" — 5.0/5 > **Nic** | *2 août 2022* | Production alimentaire | Taux de recommandation : 8.0/10 > > **Avantages**: It integrates with our CRM, Zoho. Not a lot of companies did that and this was critical. Honestly, the voicemail drop has been the most amazing part of this software. > > **Inconvénients**: Occasionally, the system will send calls to the wrong people in the wrong order, but this is rare. ----- ### "Ringio use in Call Center" — 3.0/5 > **Karen** | *21 juillet 2022* | Immobilier | Taux de recommandation : 8.0/10 > > **Avantages**: Ease of use and great customer support. Call tracking is vital to our metrics. > > **Inconvénients**: The text box is way too small. I need to see if any corrections need to be made without alot of scrolling. Im afraid I will accidentally hit send before proofreading. > > Glitches happen often but customer support is superior. ----- ### "Ringio Review" — 4.0/5 > **Rhonda Deloge** | *7 juillet 2022* | Immobilier | Taux de recommandation : 8.0/10 > > **Avantages**: Being able to use local numbers for calling. Tracking talk time to know which callers need more training keeping people on the phone. It's an easy platform to use and train on. > > **Inconvénients**: Really need to be able to use the texting from the same phone number that is set up to call from. When you talk to someone from one number and have to text them from another number it gets questioned. I have one caller managing 4 phone numbers to call for 4 markets simultaneously. Being locked into using one number to text from and it can only match one city is an issue. I'm searching for texting companies that can support texting from local numbers and assigning multiple text numbers to one caller. > > Overall we have had a great experience. There have been occasional downtime disruptions but they typically seem to get fixed within 24 hours. Sometimes we aren't able to get a phone number for certain areas. ----- ### "Ring.io for our Call Center" — 5.0/5 > **Rod** | *21 février 2019* | Taux de recommandation : 10.0/10 > > **Avantages**: In 2013 my company was in search for an IP phone system that would allow us to scale for growth, save money, track our calls and production, allow us to hire globally, and also have great support and technical abilities. We research 5 companies and found Ring.io to be the best and most innovative software for our 24/7 call center team. We needed redundancy and they have it. Fast forward, I sold that company 2 years ago with 50 plus employees and Ring.io saved us thousands of dollars, sometimes monthly. The API integration was extremely easy with our CRM and all calls were attached to the correct client contact files so we could check orders in case of a dispute. Given my experience with Ring.io in the past, when i started my new company and knew that I needed simple integration and high scalability I made to call to \[SENSITIVE CONTENT HIDDEN\]. Now currently we are suing their SMS(text) system integrated with ZOHO CRM and it is a life saver for us. As we scale in 2019 we have set the foundation to take orders globally and manage the orders with Ring.io and our in house software. As a long time entrepreneur and someone with 20 years of technology, telephony and global networking experience, Ring.io is my choice. > > **Inconvénients**: I would to see a mobile application for this wonderful product. Its already so easy to use, an app would just make it easier for my agents. > > \[SENSITIVE CONTENT HIDDEN\] and his team are very responsive, fun to work with and overall superior at customer service. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/116709/ringio-virtual-phone-system?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/116709/ringio-virtual-phone-system) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées