--- description: GuestWisely : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GuestWisely - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de location saisonnière](/directory/30616/vacation-rental/software) > [GuestWisely](/software/117297/365villas) # GuestWisely Canonical: https://fr.capterra.ca/software/117297/365villas Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/117297/365villas?page=2) > Ce système est facile à apprendre, facile à utiliser et réduit jusqu'à 90 % de votre charge de travail actuelle. > > Conclusion : 185 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise GuestWisely? Les gestionnaires de biens de toutes tailles partout dans le marché de court séjour et de location de vacances. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 185 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: 365villas.com - **Pays**: London, R.-U. - **Fondé**: 2010 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol, français, italien, portugais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus ## Fonctionnalités - Automatisation du marketing - Base de données de biens - Comptabilité - Distribution multicanal - Entrée et sortie des invités - Facturation - Gestion de l'expérience invité - Gestion de l'impôt - Gestion de la communication - Gestion des biens - Gestion des calendriers - Gestion des canaux - Gestion des contacts - Gestion des documents - Gestion des fiches descriptives - Gestion des inspections - Gestion des leads - Gestion des places vacantes - Gestion des recettes - Gestion des réservations - Gestion des taux - Gestion des tâches ménagères - Gestion multicanal - Mesure des performances - Paiements en ligne - Rapports et statistiques - Suivi des locataires - Suivi des locations - Tarification dynamique - Third-Party Integrations - Traitement des paiements ## Intégrations (42 au total) - Adyen - Amazon Pay - Azul Platform Core - Beyond - Beyond - Booking.com for Business - Breezeway - CHECKIN - CardConnect - Checkout.com - Chekin App - Divi - ECOMMPAY - Enso Connect - Global Payments Integrated ... et 27 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software) ## Catégories connexes - [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software) - [Logiciels de channel management](https://fr.capterra.ca/directory/30678/channel-management/software) - [Logiciels de gestion de campings](https://fr.capterra.ca/directory/31059/campground-management/software) - [Logiciels de gestion locative immobilière](https://fr.capterra.ca/directory/30929/rental-property-management/software) - [Logiciels de gestion immobilière](https://fr.capterra.ca/directory/20050/real-estate-property-management/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1283 reviews) 3. [OwnerRez](https://fr.capterra.ca/software/100831/ownerrez) — 4.9/5 (259 reviews) 4. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (466 reviews) 5. [Guesty Lite](https://fr.capterra.ca/software/169863/your-porter-app) — 4.7/5 (547 reviews) ## Avis ### "A wonderful experience" — 5.0/5 > **Marc** | *17 décembre 2025* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: What I appreciated the most was, above all, the availability. I was always able to schedule an appointment within the same week. I really appreciated that the meetings lasted an hour, which is very generous compared to other platforms that sometimes offer only 15 to 30 minutes. I appreciated the professionalism of the people who supported me throughout this process and the time they devoted to me. Often, the meetings went a little beyond the scheduled time, and they always stayed with me a bit longer to answer my questions. I received exemplary support—better than I could have imagined. Guestwisely is a complex platform, but thanks to all the meetings I was able to attend, I managed to gain a good understanding of how it works. I also appreciated the respect I was shown. Since English is not my first language and I am new to managing rental chalets, I didn’t always understand things right away, but the people who supported me were always very respectful and patient with me. In short, thank you very much—this is a truly wonderful company\! > > **Inconvénients**: Almost nothing\! Perhaps the complexity of the platform and the website at the beginning, or the fact that several option require payment. Aside from that, I have nothing to say. > > I had an excellent experience\! In less than a month, I accomplished a lot and I am almost ready to launch the business. Thank you \[sensitive content hidden\] \! ----- ### "Exceptional Service and Expertise: 365Villas Exceeds Expectation" — 5.0/5 > **Matthew** | *23 mai 2024* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: One stop shop Easily manage all property descriptions, features, photos, rates, contracts etc. all in one interface all while 365 pushes to multiple platforms seamlessly including our own website and booking engine. Reporting > > **Inconvénients**: Quite honestly not very much. A few minor interface glitches and some auto correction flaws within the unified messaging tools, nothing really very alarming. > > Our experience with 365Villas has been nothing short of exceptional. As an experienced management company with 50+ units under management and very specific needs, we found ourselves in need of a software solution that could meet our complex tax and multi-language requirements. The team at 365Villas, from our initial encounter with our sales contact, \[sensitive content hidden\] to the stellar leadership of \[sensitive content hidden\], Head of Operations and Development, exceeded our expectations in every way. \[sensitive content hidden\] and his team, including\[sensitive content hidden\], demonstrated remarkable dedication, patience, and knowledge throughout our entire process. They rolled up their sleeves and tackled challenges that many of their competitors simply couldn't or didn't wish to handle. Their commitment was evident in every interaction, and their support was invaluable. The successful pms software migration, rollout, and launch of our new multi-language website would not have been possible without the tireless efforts of the entire 365Villas team. We are forever indebted to them for their hard work and expertise. Thanks to their incredible support, we have a seamless and efficient system that perfectly meets our needs. We highly, highly recommend 365Villas to any management company looking for a reliable and capable software partner. Their team effort and leadership have truly made a significant difference for us. Thank you to everyone involved\! ----- ### "Easy & effective to use PLUS an outstanding support team to help you along the way\!" — 5.0/5 > **Taylor J.** | *22 janvier 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: 365Villas has released a new, very user friendly interface for their PMS software which makes it easy to manage properties while on the go. Also, the responsiveness and dedication of the representative and support team remains unmatched\! > > **Inconvénients**: There are many add-on options to the software. This is not really a con as you use what you need. You can add on to you subscription as you need, but there is a fee. > > Our company had recently switched from a different PMS system to 365Villas and we couldnt be happier. The product and its interface is very easy to understand and extremely easy to use. Not to mention the options are limitless\! Our experience with the team at 365Villas has been nothing short of amazing\! The transition, onboarding and the ongoing support has been greatly apprecited and everything has been seamless. Our account manager and all the team members that have helped us thus far have all been extremely patient in answering all of our questions and making sure that we understand the full capacity of the system and its add-ons. They have even gone a step further to show us all of the ins and outs of the specific channels that we are connecting to, to make sure that we are using them to their full potential - This is something that we didnt have in the past and we greatly appreciate\! I would 100% recommend 365Villas\! Thank you 365Villas, you have a client for life\! ----- ### "365Villa’s Support Team: Above and Beyond" — 5.0/5 > **David** | *14 juillet 2025* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: The breadth of the offering is truly impressive and the support received and time spent towards training during the onboarding process exceeded all expectations. > > **Inconvénients**: Difficult for me to speak to this given my near non-use of the platform so far. So far what I've been able to accomplish on the platform has met my expectations. To select one thing - I may call out the pricing plan and the need to lock in with 5 properties to start. As a startup PM, paying for properties you don't manage is difficult but if this cost is designed to offset training and onboarding, I get it. > > My interaction was almost exclusively with \[sensitive content hidden\]. From our first interaction, your patience, professionalism and genuine commitment have stood out. You consistently went above and beyond, spending way more time with me than I ever expected, answering every question and anticipating next steps before I even knew I’d need help. Whenever I reached out, I received a prompt, proactive response. Whenever I encountered an issue, either you or another support team member followed up immediately until everything I had raised was either answered or resolved. Onboarding this new system has been daunting, especially with so many moving parts and considerations and my lack of experience in the business. I’d be lying if I said I wasn’t totally overwhelmed and a bit nervous to move to production, especially as it relates to the money collection, movement and deposit taking\! That said, with the responsive support network that you have, I feel confident that I’ll be able to get the assistance if and when needed. Your attentiveness and expertise made the process less stressful and a far more of a positive experience than I was expecting. I’m sincerely grateful for the dedication and time you spent with me I and look forward to continuing and growing our partnership. I’ve got a commitment for another property that should start in a few weeks and I’m confident that this is just the beginning. ----- ### "Promising system that falls short in key areas" — 2.0/5 > **Ramon** | *16 octobre 2025* | Immobilier | Taux de recommandation : 1.0/10 > > **Avantages**: GuestWisely (former 365Villas) dashboard had a clean and simple layout that made it easy to manage all bookings efficiently. The direct website integration worked smoothly, and the automated message templates and workflow automation were very well designed. These features helped streamline communication and daily operations effectively. > > **Inconvénients**: Customer service is very poor, especially during weekends when there is no support at all. We experienced many issues with channel connections. The onboarding process initially seemed professional, but in practice, there were frequent connectivity problems with the system. There’s also no mobile app to manage communications and operations on the go, and no real-time notifications. Another major limitation is the lack of proper multi-unit functionality with some channels like Airbnb, which forced us to recreate listings and lose valuable reviews. This had a significant impact on reservations and flexibility in assigning guests to different villa units. > > We used the system for around 10 months and invested a significant amount in the setup. GuestWisely offers some great features, but there is still a lot of manual work required. Channel connectivity was unreliable, and although we requested multi-unit Airbnb support from the start, it was finally confirmed as not available. We had to create workarounds that were far from ideal and led to lost bookings. The lack of a mobile app also made daily operations more difficult, as our team had to log in through a web browser to check updates. Ultimately, we decided to move away from GuestWisely mainly due to poor customer service, connectivity issues, and the absence of proper multi-unit functionality. ----- Page : 1/9\ Suivant: [Page suivante](https://fr.capterra.ca/software/117297/365villas?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/117297/365villas) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées