--- description: Ascente : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Ascente - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CVC](/directory/30107/hvac/software) > [Ascente](/software/118069/ascente) # Ascente Canonical: https://fr.capterra.ca/software/118069/ascente Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/118069/ascente?page=2) > Suite logicielle mobile intégrée d'intervention et de back-office développée pour les entreprises de plomberie, de services CVC et les prestataires de services afin d'améliorer leur rentabilité. > > Conclusion : 10 utilisateurs lui ont donné la note de **3.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Ascente? Solution adaptée aux petites et moyennes entreprises de plomberie, de CVC et de réfrigération, en particulier dans les nouvelles constructions, cet outil permet d'améliorer la productivité du travail et d'identifier les possibilités de génération de revenus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.8/5** | 10 Avis | | Simplicité | 3.8/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: EWS Group - **Pays**: Grand Junction, É.-U. - **Fondé**: 1971 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Windows (ordinateur) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Application mobile - Base de données de clients - Devis - Facturation - Gestion des expéditions - Gestion des stocks - Gestion des techniciens - Historique des services - Planification de la maintenance ## Ressources d'aide - Service client/courriel - Base de connaissances - Chat/Clavardage ## Category - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) ## Catégories connexes - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) - [Logiciels pour plombiers](https://fr.capterra.ca/directory/30673/plumbing/software) - [Logiciels pour sous-traitance](https://fr.capterra.ca/directory/32699/subcontractor/software) ## Logiciels similaires 1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [ServiceTitan](https://fr.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews) 3. [Less Paper](https://fr.capterra.ca/software/158852/less-paper) — 4.9/5 (30 reviews) 4. [QuickBooks Online Advanced](https://fr.capterra.ca/software/189398/quickbooks-online) — 4.4/5 (1037 reviews) 5. [Simpro](https://fr.capterra.ca/software/10529/simpro-enterprise) — 4.0/5 (145 reviews) ## Avis ### "I like that the platform is established and will continue on for years." — 4.0/5 > **Dawn** | *14 mars 2018* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: that it is fully integrated\! It can do service, jobs etc and especially with payroll. I like that they continue to improve Ascente with new versions but I wish they would test it more because too often silly bugs are the result of it. THANK YOU for finally attaching the jobs to the jobsite in the call taking screen\!\!\! That alone was a game changer. When I need help, the hotline is very receptive. I like the dispatching and service. The Preventive Maintenance module. > > **Inconvénients**: I think it is very time intensive to train new people. Especially when it comes to Preventive Maintenance, Service Billing and Inventory. Every box means something. i wish they had more default reports to choose from? OR every time they create one to have an place on their website that I could see what the name is and what it does. It seems the only way we get the information we really need to to export it to excel. And at this point right now I am the only one who really knows how to do that. Isn't there a way to track Payroll deduction entries? All I can run is what was actually deducted? I would like to know what is owed or when we actually entered in a tool account etc? I wish I could control the Color of the dispatch calls by the Promise time or be able to add my own criteria or be able to override it and make it my own color. For example- I want first calls to be a certain color so that I can easily see that everyone has a first call and not have to click on it. Or if a tech has a first call and then and afternoon. I can tell easily that we need morning call(s). I wish they had a shortcut to each of the notes from the call taking screen. I wish they offered yearly reviews of how we use the system and are we using it to its potential? I wish I knew of the additional options or upgrades available? > > fully integrated with payroll. ----- ### "Just started the techs on tablets and love them." — 5.0/5 > **Kathy** | *18 avril 2018* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: We have been with Ascent \& Traverse since May 2005. We just started with the tablets a month ago. The tablets save time and increase sales. Easy for the techs to work with and the customers are impressed. Easy also for the techs in the field to see past service work performed, equipment, can collect payment and add to invoice and email receipt directly to customer. > > **Inconvénients**: Would love to be able to produce more reports that work for our company. Would love to be able to dispatch contract job techs to their jobs through the dispatch board someday. > > Organization, tracking, connection and total service for the customer. ----- ### "Ascente review" — 1.0/5 > **Mike** | *12 juillet 2016* | Construction | Taux de recommandation : 0.0/10 > > **Inconvénients**: Very inflexible product, can't customize. > > Have used Compusource products (Contrac2) for many years, upgraded to Ascente, huge mistake. Very hard product to use and support for this product is far inferior to prior products. ----- ### "I'm in the service department and use Ascente daily, overall I'm happy with the program." — 5.0/5 > **Karen** | *2 mars 2018* | Génie mécanique ou industriel | Taux de recommandation : 10.0/10 > > **Avantages**: It is easy to learn and use on a daily basis. There are many reports and searches that I can run in order to see my overall customer base. > > **Inconvénients**: Some of the changes after our upgrade are not good for us and how we work. There are several things that were changed and we have to add several steps to a process that takes us longer now to complete it. We will be talking to someone soon about these issues. ----- ### "I have found Ascente to be very user friendly and common sense for our staff" — 5.0/5 > **Kevin** | *22 février 2018* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: I really like the Job Site history that is tracked, and the ease of managing service calls. Reporting is very strong, and provided great information for our management team. > > **Inconvénients**: There are not many options available for third party integration software, such as GPS and Credit Card processing. Wish there were more options when it comes to these pieces. > > Very good Customer service ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/118069/ascente?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/118069/ascente) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées