--- description: eClinicalWorks : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eClinicalWorks - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de dossier patient informatisé](/directory/20028/electronic-medical-records/software) > [eClinicalWorks](/software/120360/eclinicalworks) # eClinicalWorks Canonical: https://fr.capterra.ca/software/120360/eclinicalworks Page : 1/17\ Suivant: [Page suivante](https://fr.capterra.ca/software/120360/eclinicalworks?page=2) > eClinicalWorks est une solution de référence en matière de gestion informatique des soins de santé. Elle permet une gestion innovante et personnalisable des dossiers médicaux partagés et de la pratique. > > Conclusion : 395 utilisateurs lui ont donné la note de **3.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise eClinicalWorks? Les solutions innovantes proposées sont personnalisables pour chaque environnement, y compris les bureaux de soins de santé primaires, les centres de chirurgie ambulatoire, les centres de santé, les hôpitaux et les cliniques mobiles, ainsi que plus de 50 spécialités. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.3/5** | 395 Avis | | Simplicité | 3.3/5 | D'après l'ensemble des avis | | Support client | 2.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: eClinicalWorks - **Pays**: Indianapolis, É.-U. - **Fondé**: 1999 ## Contexte commercial - **À partir de**: 449,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accueil des patients - Aide au codage - Aide à la décision - Clôture de réclamations - Comptabilité clients - Conforme HIPAA - Conférences vidéo - Dossier médical informatisé et partagé - Emplacements multiples - Facturation médicale - Gestion de cabinet - Gestion des dossiers patients - Gestion des recettes - Gestion des rendez-vous - Gestion des réclamations - Gestion des stocks - Graphiques - Intégration DMP/DMI - Medication Management - Messagerie sécurisée - Modèles personnalisables - Paiements électroniques - Participation des patients - Planification des médecins - Planification des patients - Planification des rendez-vous - Portail des patients - Portail libre-service - Prescription électronique - Rappels - Rapports et analyses - Rapports et statistiques - Reconnaissance vocale - Remote Treatment Planning - Résultats de laboratoire - Suivi de la conformité - Suivi des patients - Traitement des paiements - Vérification de l'admissibilité à l'assurance - À des fins médicales ## Intégrations (2 au total) - Sunoh - healow Genie ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) ## Catégories connexes - [Logiciels de dossier patient informatisé](https://fr.capterra.ca/directory/20028/electronic-medical-records/software) - [Logiciels de gestion de dossiers médicaux informatisés - cardiologie](https://fr.capterra.ca/directory/32561/cardiology-emr/software) - [Logiciels de gestion de dossiers médicaux informatisés - podologie](https://fr.capterra.ca/directory/32617/podiatry-emr/software) - [Logiciels de transcription médicale](https://fr.capterra.ca/directory/30212/medical-transcription/software) - [Logiciels de reconnaissance vocale](https://fr.capterra.ca/directory/30098/speech-recognition/software) ## Logiciels similaires 1. [Fusion](https://fr.capterra.ca/software/136876/pediatric-therapy-emr) — 4.3/5 (708 reviews) 2. [Alleva](https://fr.capterra.ca/software/180899/alleva) — 4.5/5 (282 reviews) 3. [ModMed](https://fr.capterra.ca/software/124590/ema) — 4.4/5 (363 reviews) 4. [Epic](https://fr.capterra.ca/software/122278/epiccare-emr) — 4.4/5 (447 reviews) 5. [Tebra](https://fr.capterra.ca/software/129169/tebra) — 3.9/5 (1360 reviews) ## Avis ### "eclinical review by medical practice" — 4.0/5 > **Shoshana Malka** | *30 janvier 2021* | Cabinets médicaux | Taux de recommandation : 8.0/10 > > **Avantages**: Eclinical is a great software. We use it for our medical practice for visit notes, internal notes, billing, faxes and medications. > > **Inconvénients**: We do need to use excel spreadsheets to keep track of certain things. There is no easy way to track the authorization process. I also don't like the way telephone notes are set up, it's not arranged for the workflow of the office staff but it's great for the doctors seeing the patients and for the storing of the records. Because so many platforms are not hipaa compliant I wish Eclinical had more of a way for the office staff to collaborate, to message each other, to have more crm features. For the medical features it does a great job though > > I use eclinical every day. I look over patients notes, I put in authorization status in the charts, I review the testing and I use the templates to put in the testing based on the doctors notes. I also look over the schedule to see which patients will be coming in each day. It's a great platform, very robust with a lot of features and easy to jump in and start using for someone new. ----- ### "ECW Review" — 5.0/5 > **Tiffany** | *2 juillet 2025* | Cabinets médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: It's very user friendly. I like that you can access both medical and admin information at the same time > > **Inconvénients**: The inability to send in office messages attached to a patient's chart. I would like to be able to send a message to a provider regarding a patient and have it attached to the patients chart > > It's been very good. The system is easy to navigate and learn. They have an excellent training section. The help desk is very quick to respond anytime I've had an issue or a question. ----- ### "Definitely not for neurology or any outpatient practice" — 1.0/5 > **Aamr** | *13 septembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Absolutely nothing, they run on some apparent previous popularity. i dont know of one person who is actually happy with it. They try to sell to hospitals because doctors hate it. > > **Inconvénients**: i have finally switched, they took 3 months and lots of problems letting me go including offering to cut down the price by more than 50%. Be aware, they not only charge but also take a larger cut from the credit card company , labs , radiology to connect the software so those guys charge you more. > > absolutely awful, they take 6 weeks to give you your data after charging 950 and give it to you such that you have to be an expert to download it . Right now they want to charge all my 9 providers while we are waiting for medical records even though there is no contract obligations, they will try to nickel and dime everything... very traumatic experience being with them. I am so much happier with my new company ----- ### "Eclinical Works" — 5.0/5 > **Tabatha** | *15 janvier 2026* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I liked that eClinicalWorks centralizes patient records, scheduling, and documentation in one system, which helps streamline daily workflows. > > **Inconvénients**: The system can feel complex at times, and some features require additional training to use efficiently. Navigation can be challenging, and certain workflows are not as intuitive as they could be. > > Overall, my experience with eClinicalWorks was positive. It offers comprehensive tools for managing patient records and clinical workflows, though there is a learning curve. ----- ### "Eclinical works review" — 5.0/5 > **Adrian** | *30 mars 2025* | Cabinets médicaux | Taux de recommandation : 7.0/10 > > **Avantages**: Patient Portals, Automated Task box and appt scheduling > > **Inconvénients**: Expensive and poor customer service and issues with connections > > I enjoyed the software speed and efficiency as well as the ease of use when training new users ----- Page : 1/17\ Suivant: [Page suivante](https://fr.capterra.ca/software/120360/eclinicalworks?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/120360/eclinicalworks) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées