--- description: HappyFox Chat : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HappyFox Chat - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [HappyFox Chat](/software/122234/happyfox-chat) # HappyFox Chat Canonical: https://fr.capterra.ca/software/122234/happyfox-chat Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/122234/happyfox-chat?page=2) > Puissant logiciel de chat en direct conçu pour fournir un support client ultra-rapide. > > Conclusion : 19 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise HappyFox Chat? Entreprises à la recherche d'un logiciel de chat en direct puissant et facile à utiliser et d'une compatibilité. Plus de 100 intégrations avec des logiciels et des outils qui stimuleront la productivité et l'activité sont disponibles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 19 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: HappyFox - **Pays**: Irvine, É.-U. - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 29,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - AI Copilot - Accès mobile - Clavardage et messagerie - Clavardage proactif - Formulaire hors ligne - Géociblage - Logiciels de chatbots - Messagerie client en temps réel - Messagerie instantanée - Rapports et analyses - Relevé et historique des chats - Stratégie de marque personnalisable - Support client - Third-Party Integrations - Transferts/Routage ## Intégrations (44 au total) - Adobe Commerce - Aircall - Asana - Baremetrics - BigCommerce - Breeze - ChartMogul - ClassLink - Delighted - Dialpad - FreshBooks - FullContact - GitHub - GitLab - Google Analytics 360 ... et 29 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) ## Catégories connexes - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) - [Logiciels CRM](https://fr.capterra.ca/directory/32315/customer-support/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Logiciels de chatbots](https://fr.capterra.ca/directory/32448/chatbot/software) ## Logiciels similaires 1. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [ChatBot](https://fr.capterra.ca/software/166420/chatbot) — 4.6/5 (66 reviews) 3. [Social Intents](https://fr.capterra.ca/software/211547/social-intents) — 4.7/5 (10 reviews) 4. [Birdeye](https://fr.capterra.ca/software/152997/birdeye) — 4.7/5 (702 reviews) 5. [Freshchat](https://fr.capterra.ca/software/158117/freshchat) — 4.1/5 (115 reviews) ## Avis ### "Great tool, with a small lack of features" — 5.0/5 > **Michel** | *4 décembre 2018* | Internet | Taux de recommandation : 7.0/10 > > **Avantages**: HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing. > > **Inconvénients**: HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface. ----- ### "Brilliant to have unlimited agents" — 4.0/5 > **Nicola** | *22 juillet 2020* | Psychologie | Taux de recommandation : 9.0/10 > > **Avantages**: Having unlimited agents is such a relief. We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move\! The system is a much sleeker version than we had before, with some cleaver features that have really helped improve our service. > > **Inconvénients**: The analytics aren's as comprehensive as the platform we are using before, but they do show the basic info of how many chats we have on certain days. > > HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us\! ----- ### "Fatal issue on Android and they couldn't fix it in 30 days.-" — 1.0/5 > **Karri** | *9 novembre 2018* | Vente au détail | Taux de recommandation : 1.0/10 > > **Avantages**: Well, it's fairly easy to use and fairly affordable compared to competition. > > **Inconvénients**: They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good. ----- ### "Helped Konnekt sell more seniors video phones in the first 2 weeks" — 5.0/5 > **John** | *25 juin 2019* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Great support. Automatic translation. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. Android app available. When I'm busy, I can either show no chat available, or have an offline email-only "mode". > > **Inconvénients**: I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily. > > HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide). It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). It also helps with customers whose first language is not English. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone. ----- ### "So easy\!" — 4.0/5 > **Utilisateur vérifié** | *9 février 2021* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: This is one of the easiest chat features to implement. We just started using it this week, but it's very user friendly and is helping us with our technology work tickets. We started organically by not advertising, but people are starting to see the chat button and use it for their quick questions. > > **Inconvénients**: We don't have any complaints so far. I suppose it would be nice if it integrated into our ticket system so it was easy to create a ticket right from the chat. > > Overall this has been a great product so far and we look forward to using it for a long time\! ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/122234/happyfox-chat?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/122234/happyfox-chat) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | pt | | | pt-PT | | ----- ## Données structurées