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En savoir plus sur YouTrack

Outil de suivi des problèmes et de gestion de projet Agile de JetBrains. Prend en charge Scrum et Kanban. Cloud ou sur site. Gratuit pour 10 utilisateurs.

En savoir plus sur YouTrack

Avantages :

After fixing the tickets you can also change the state of those ticket as Fixed and then after support team can easily test it and if it is fixed then tester can easily change the state to veified.

Inconvénients :

When trying to implement SCRUM, we found it difficult to fit YouTrack into this workflow as it had no "borders" for working with sprints and backlogs etc.

YouTrack - Notes

Note moyenne

Simplicité d’utilisation
4,1
Service client
4,4
Fonctionnalités
4,4
Rapport qualité-prix
4,5

Probabilité de recommander le produit

7,9/10

YouTrack a reçu une note globale de 4,4 étoiles sur 5 d'après 72 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (72)

Kokou
Kokou
Gestion de clientele (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Outils de gestion de tâches

5,0 l’année dernière

Avantages :

Une bonne logiciels dans la gestion des tâches et très facile à utiliser

Inconvénients :

La planification des tâches est un peu moins grâce l'interface peu minimaliste

Yannick
Yannick
Concepteur (Cameroun)
Utilisateur LinkedIn vérifié
Logiciels, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Avis sur Youtrack

4,0 l’année dernière

Commentaires : Le problème majeur que Youtrack m'a permis de régler était la collaboration entre utilisateur ce qui ralentissait bien l'évolution du projet

Avantages :

Son workflow avec un avantage premier une interface multi-utilisateur qui permet une meilleure collaboration entre utilisateur du projet

Inconvénients :

La planification des projets et la gestion des tâches est moins efficiente à mon avis comme avec les autres logiciels de gestion des projets

ADEEL
ADEEL
Digital Marketing Assistant (Émirats arabes unis)
Utilisateur LinkedIn vérifié
Vente au détail, 1 001–5 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review of YouTrack

5,0 l’année dernière

Commentaires : Overall its a very helpful and was very satisfied with the services.

Avantages :

Enables teamwork and allows us to record our conclusions directly in the ticket. It also serves as a source for tracking all of the work completed and the request's testing. A straightforward, adaptable interface that we can deploy for customers with less detail on the outside and within with greater detail. We are even able to incorporate Agile Project Management within it.

Inconvénients :

In Displaying Data sometimes it takes so long to get it out.

Janek
Owner (Pologne)
Internet, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A very cool tool but...

4,0 le mois dernier Nouveau

Commentaires : The tool was pretty cool but after the withdrawal of many add-ons it became completely useless to me

Avantages :

I really like the ability to freely adapt the layout of the agile boards

Inconvénients :

Unfortunately, most of the features I used to use are being withdrawn, forcing me to return to Notion.

Alternatives envisagées : Bitrix24

Pourquoi choisir YouTrack : I wanted to find something different. Notion had a lot of unnecessary options.

Logiciel antérieur : Notion

Pourquoi passer à YouTrack : It was much cheaper and had everything I needed

Tom
CEO (Pologne)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Inexpensive alternative to Jira that is a great tool for a startup or SME

3,0 il y a 2 ans

Commentaires : Overall, our transition to YouTrack from Jira / Confluence was at first a good cost conscious upgrade for our team. The smooth onboarding process of migrating documentation and tasks from Jira was quite straight forward. However, after some time using the product everyday it was obvious that it loaded extremely slow (even slower than Jira), this included changing ticket statuses, reporting new tickets, etc.

Avantages :

Onboarding was seamless from Jira / Confluence into YouTrack. It was able to ingest all our existing tickets, comments, attachments, custom fields, etc. without almost any manual configuration.

Inconvénients :

The UI is quite confusing and feels clunky. For example when you have multiple projects and looking for the "assigned to me" on individual projects, you have to navigate around before being able to then search. In our opinion.

Alternatives envisagées : Jira, monday.com et ClickUp

Pourquoi choisir YouTrack : Initially we were looking for a tool that would be faster and more responsive as we had issues with Jira / Confluence loading tickets very slowly which wasted precious seconds / minutes. Additionally, we didn't want to have to pay for Confluence separately, we wanted an all inclusive tool. YouTrack was an inexpensive alternative that seemed good at the onset.

Logiciel antérieur : Jira et Confluence

Pourquoi passer à YouTrack : Inexpensive in comparison and the team liked YouTrack

Cody
Founder, Owner (É.-U.)
Photographie, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A very strong competitor in the space, it's worth a try

5,0 il y a 3 mois

Commentaires : We use Youtrack to keep track of the development of our software applications. To help consolidate our documentation we also rely on their equivalent of Confluence.

Avantages :

It's super lightweight compared to Jira. The customizability is nearly infinite but easy to manage and understand. The import tool is very handy to retain historic information from other systems like Jira. They include a Confluence competitor without additional charges. Youtrack doesn't nickel and dime their customers like other solutions. It's truly a great value if you're willing to switch.

Inconvénients :

The permission structure of Youtrack is really hard to get right. Trying to assign the right permission to various teams and projects involves a lot of trial and error.

Laura
Softwaredeveloper (Allemagne)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Lightweight and fast without boundaries

4,0 il y a 2 ans

Avantages :

It's very easy to use and getting startet. Also it's very flexible, it can fit in so many workflow styles.Also the software itself is pretty lightweight and fast (much better than a certain Australian competitor)

Inconvénients :

When trying to implement SCRUM, we found it difficult to fit YouTrack into this workflow as it had no "borders" for working with sprints and backlogs etc.

Alternatives envisagées : Trello

Pourquoi passer à YouTrack : More and better overview of tasks and the project in a whole

Maicol
Maicol
Developer (Italie)
Utilisateur LinkedIn vérifié
Logiciels, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A great bug tracker

4,0 il y a 3 ans

Avantages :

Can be integrated with VCS repos (such as Github or Gitlab) A lot of custom fields and options to customize issue tracking experience Great customer support from Jetbrains

Inconvénients :

UI a bit minimalistic (it can be a pro for users who like a minimalistic look, but personally I don't like minimal UIs. I prefer more detailed ones)

Aakash
Accessibility Consultant (R.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Extremely customisable and easy to use

5,0 il y a 3 mois

Avantages :

Extremely easy to use and highly customisable for all our needs. It looks great and runs well. It makes it very use to use markdown. The search functionality is also very robust and works well

Inconvénients :

There are times where you have issues with it loading correctly and it takes a few refreshes to sort out.

Aiden
Developer (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Best Tracking App

5,0 il y a 4 semaines Nouveau

Avantages :

I liked how easy it was to use, i’m rather fond of jet brains products so I really enjoyed how easy it was to integrate with clion as well.

Inconvénients :

As it is a jetbains product there maybe some platform related issues, I experienced these on my linux machine.

Bishal
Bishal
Backend Developer (Népal)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

A Developer's Best Friend

4,0 l’année dernière

Avantages :

I used YouTrack for managing my projects, and I was really impressed. It's super flexible, allowing me to change things like workflows and fields to fit exactly what my project needed. It was great because I could make it work just for us.

Inconvénients :

Integrating it with other software required understanding complex technical details, which was a bit challenging for me.

Andrew
Andrew
Managing Director (R.-U.)
Utilisateur LinkedIn vérifié
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

A hidden gem in project/bug tracking

5,0 il y a 2 ans

Commentaires : Our overall experience is positive. We run it within our own environments and can't even remember a time when we've ever had any problems or outages. It's rock solid. It's also very performant and does not have unreasonable system requirements. Internal and external users all comment on it's ease of use, particularly as we can hide away the parts which are not so friendly for non-technical users.
We run our projects using the kanban functionality and when we show the boards to some of our clients who are familiar with JIRA often comment on how clean the interface is.

Avantages :

It's easy to use not just for techies but end users. We use it as a customer support tool and with a simple cheat sheet, they are up and running very rapidly. The same is not true of JIRA which is a bit overwhelming for non-techies and is also way more expensive.

Inconvénients :

There's very little to find fault with. There are some minor gaps in functionality but nothing that's been a show stopper throughout the years of use.

Francesco
Ottico (Albanie)
Appareils médicaux, 2–10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Software a misura aziendale

5,0 il y a 11 mois

Commentaires : Consigliato per un'ottima gestione aziendale

Avantages :

Molto ben realizzato e il fatto che per un'azienda delle nostre dimensione l'utilizzo sia gratuito lo rende molto interessante

Inconvénients :

Poche cose ma probabilmente migliorerano nel tempo

Matteo
Matteo
Project Manager (Italie)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, Travailleur autonome
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Ottimo software per il project management

4,0 l’année dernière

Commentaires : Nel complesso ci troviamo bene con questo software, non sentiamo il bisogno di cambiamento

Avantages :

Abbiamo iniziato a usare Youtrack quando ci siamo trovati stretti con l'altro software che usavamo. La possibilità di creare action e workflow personalizzati è la cosa che ci ha cambiato il modo di lavorare. Ora abbiamo la possibilità di avere dei workflow, scritti in Javascript, direttamente su Youtrack per avere aggiornamenti istantanei sul nostro software di messaggistica

Inconvénients :

Richiede parecchio tempo per il setup, ma una volta effettuata la configurazione desiderata difficilmente si deve cambiare

Adrián
Adrián
Nutricionista (Espagne)
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Gestión de proyectos

3,0 l’année dernière

Commentaires : Facilita la coordinación de tratamientos integrales para nuestros pacientes y la comunicación con el equipo de trabajo.

Avantages :

Ha mejorado enormemente la forma en que gestionamos proyectos y problemas en nuestro equipo

Inconvénients :

Para ejecutar YouTrack de manera eficiente, se requieren ciertos recursos técnicos, y esto puede ser un problema para equipos con recursos limitados.

Arnaud
Software developer (Canada)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Great for project management and tracking

5,0 l’année dernière

Avantages :

The customizable nature of the software makes it a very interesting choice.

Inconvénients :

Some of the plugin functionality can be a little difficult to set up.

Flavia
Administrativo e Comercial (Brésil)
Gestion de l'enseignement, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Gestor de Tarefas Online

4,0 l’année dernière

Commentaires : Até o momento tive boas experiencias com a ferramenta.

Avantages :

excelente ferramenta para gestão de tarefas e projetos, possui recursos incríveis para planejamento e analises através de gráficos, para quem gosta.

Inconvénients :

Não é uma ferramenta tão simples de executar, requer um pouco de dedicação e estudo pra usufruir de todos os recursos disponíveis.

Dan
Programmer (Roumanie)
Informatique et sécurité réseau, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Mom, can we have JIRA? But we have JIRA at home. JIRA at home: YouTrack.

4,0 il y a 2 ans

Avantages :

JIRA knockoff, simple copied all the good stuff…

Inconvénients :

Finding tickets is Close to imposibile sometimes.

Nontokozo
Office Administrator (Afrique du Sud)
Banque, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

YouTrack: My Review

5,0 il y a 2 ans

Commentaires : Overall I liked it. A clear visual representation shows how much work is done and how much remains. This product is less expensive than others. YouTrack is a software solution that solves the problems associated with agile board development, making it easier to manage project requirements, finish on time, and track bugs and issues.

Avantages :

Excellent task management support with YouTrack. It has good visibility and helps increase productivity. The collaboration tools are convenient for teams. A friend recommended this app to me. I find it useful in every aspect of my life. It assists in a wide range of fields. In YouTrack, the project tracker and project manager help me stay on top of what needs to get done and how much time each task takes. Through a browser-based interface, it tracks all types of bugs and manages issues.

Inconvénients :

There are not many tutorials about how to efficiently use the software. I had to learn everything myself. The learning curve isn't steep because it's easy to understand, but there should be more options for learning.

Joshua
Programmer (Canada)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

The more you use it the better it gets

5,0 il y a 2 ans

Commentaires : I don't know how we would do what we do without it. It is so much a part of our process and communication we really would not be as efficient without it.

Avantages :

It is so easy to use. I don't want to have to spend time setting up, fiddling with or figuring out software. This allows me to just glance at it, update it and move on. I rarely spend any time trying to figure out how to make it do what I need it to do.

Inconvénients :

There is a bit of setup for user permissions that needs to be managed. So you need someone assigned to manage the settings, and set up new projects. Once you have things set up there seems to be little time spent doing this.

Cristina
it specialist (Tchéquie)
Services et technologies de l'information, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

YouTrack

5,0 il y a 2 ans

Avantages :

The best project management app ever! I love the workflow and interface of the software. Everything is very intuitive, easy to use. I appreciate the individual dashboards and kanban tool, the features give the ability to assign tasks to individual members on a project, it's automated so you avoid the risk of error, it's fast and clear. Integration without problems, the look and functionality of the application. Using @ guarantees collaboration, the individual posts resemble a social network and not a working tool. Very nice software design.

Inconvénients :

I have nothing to complain about, I would appreciate maybe some tutorials, but the support is very helpful.

Zohaib
Project Coordinator (Pakistan)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Comprehensive Project Management Suite

5,0 il y a 2 ans

Commentaires : We love YouTrack now. We can't run our work without it. It has become the main concern for the team to solve issues and work on new tasks reported by the stakeholders.

Avantages :

YouTrack offers the complete flexibility to do things that are out of the box like adding custom scripts to apply conditions to move a task or to integrate the whole software to a local attendance system using the APIs. If a user is highly enabled and equipped with customizing the features of YouTrack, almost anything can be done in aspects of project management. We have been using YouTrack for over 6 months and everybody has become used to it and happy with it because it has solved a big bunch of problems including the communication constraint.

Inconvénients :

YouTrack should be more user-friendly. In order to become a happy user, one needs to use it for at least a month to understand the environment and do basic stuff like creating projects, boards, or reports. It would not be wrong if I call it intimidating but believe me, it's worth it. The complexity of usage pays off once YouTrack is practiced enough with consistency.

Binigya
Game Developer (Népal)
Jeux vidéos, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

YouTrack - Track Everything

5,0 il y a 4 ans

Commentaires : My time with YouTrack has been very pleasant. Apart from its few shortcomings, I have grown really fond of it, and it is really helpful in tracking and managing projects, even if you are coordinating with an external team.

Avantages :

YouTrack is in my opinion, THE best project management and tracking tool there is. While it doesn't have a bucketload of features, or does not come on the cheap side, it does what is does extremely well. I love its UI and UX, it really makes using YouTrack a pleasure. I love its take on making tasks and managing them via boards. It is so easy to create a task, assign it's priority and notify the people concerned. I also especially love its Git integration, which makes working it with a second nature when you are coding and you want to make a commit. If you are serious about getting a project management tool, please try this once. You will love it!

Inconvénients :

I really dislike that there is not an integrated communication platform like Basecamp in YouTrack. But it has a Slack integration, which is handy and useful. I also don't like that you don't have much theme choices, as for a tool that I will be using everyday, I would like a bit more of layouts, customizations and themes. And also, sometimes uploading files can be a buggy experience. Videos may take a long time to play, some files are indicated as uploaded but you can't view them immediately. These occur very rarely, but are a nuisance for sure.

Alternatives envisagées : Redmine

Logiciel antérieur : Redmine

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Organisme social ou civique, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Holds great promise , allows you to stay on top of things, but leaves a few things wanting

3,0 il y a 6 ans

Commentaires : Perfect for small teams to be used primarily for bug tracking, and sprint planning. Easy to setup and use without having to jump through any hoops.
The interface and the whole system is rather intuitive which comes in handy especially for companies where teams work on multiple projects at the same time and more often than not each is tied with another project in one way or another. Comes with plenty of integrations so one can customize as needed.
Everybody at our company loves this product.

Avantages :

compared to the various bug tracking softwares, this one is super simple, and easy to set up and get going. The interface is intuitive and helps keep sprints clean and organized. Performance is good as long as the setup has been done properly, else you will experience lags. Best for small teams which don't want to deal with the complexities of using JIRA. Pricing is based on storage so that is really very helpful. you can do custom queries to search for bugs, and my team uses it every day during the agile meetings. It comes in really handy.

Inconvénients :

Not cons per say but 1. Features keep changing under your legs. For example, the option to search by `Assigned to me` has altogether disappeared from the main menu. Now you have to specially navigate to find that tag. 2. The url is rather long: mycompanyname.myjetbrains.youtrack.com 3. Comment boxes under tickets look rather medieval.

Dayne
Dayne
Customs Compliance Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Logistique et chaîne d'approvisionnement, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

YouTrack helps keep projects on track

5,0 il y a 6 ans

Commentaires : The business I work for uses YouTrack effectively to track problems and projects to keep people on task and aware of what their responsibilities are at any given time.

Avantages :

The thing I like most about YouTrack is that it gives users great tools to stay on track with projects. For example, a user can identify a bug in our processing software and create a ticket. IT can then triage the ticket and assign it to the correct developer to begin the process of investigating the bug and fixing it. That developer can post on the ticket asking for more information or indicating that it's ready for QA testing, etc. Every step along the way is catalogued for future reference.

Inconvénients :

I dislike that users (not the IT people, the lay person) cannot edit their own tickets after submitting without IT enabling the option.