--- description: Claritysoft CRM : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Claritysoft CRM - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM](/directory/2/customer-relationship-management/software) > [Claritysoft CRM](/software/123868/claritysoft-crm) # Claritysoft CRM Canonical: https://fr.capterra.ca/software/123868/claritysoft-crm Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/123868/claritysoft-crm?page=2) > Puissante. Intuitif. Personnalisable. Le CRM de Claritysoft est conçu pour être facile à utiliser, sans sacrifier l'efficacité et les fonctionnalités. > > Conclusion : 243 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Claritysoft CRM? Le CRM de Claritysoft propose la puissance, la facilité et l'accessibilité nécessaires pour aider les petites, moyennes et grandes entreprises. La flexibilité et la personnalisation facile permettent également d'aider les entreprises dans la plupart des secteurs d'activité. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 243 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Claritysoft - **Pays**: Dublin, É.-U. - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 49,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Analyse prédictive - Automatisation du marketing - Base de données de clients - Champs personnalisables - Communication multicanal - Devis - Distribution de leads - Fonctions pour secteur de l'assurance - Gestion des activités commerciales - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tickets de support - Gestion des tâches - Gestion du pipeline de ventes - Importation et exportation de données - Lead nurturing - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Mesure des performances - Outils de collaboration - Planification des rendez-vous - Portail libre-service - Prévision - Qualification de leads - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Routage automatisé - Saisie de leads - Segmentation - Segmentation de leads - Stockage de documents - Suivi des interactions - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (6 au total) - Gmail - Google Calendar - Microsoft 365 - Microsoft Outlook - QuickBooks Online Advanced - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels de lead management](https://fr.capterra.ca/directory/30017/lead-management/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Logiciels de support informatique](https://fr.capterra.ca/directory/30008/help-desk/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18771 reviews) 2. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 4. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 5. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5817 reviews) ## Avis ### "Great CRM for Small Businesses" — 5.0/5 > **Lisa** | *3 mars 2026* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Claritysoft is a very user friendly CRM. We really like that you can change the layout of your contact/account cards using their design tool, and can add or eliminate the information you want to gather. Many other CRMs come with a standard layout and their contact cards are so busy with information tabs we don't care about so its nice we can make these direct and simple. Also LOVE the opportunities board they offer. Really nice to view your sales that way\! > > **Inconvénients**: At this time, the only thing that has seemed difficult is adding the add-on in Outlook, and utilizing their email function but that could have been something on our end and not theirs. > > Great experience so far - we have been using it for about two years now. Customer service has always been helpful and friendly. ----- ### "“Claritysoft CRM Is a Productivity Killer — Avoid if You Value Your Time”" — 1.0/5 > **Nyles** | *5 août 2025* | Biens de consommation | Taux de recommandation : 0.0/10 > > **Avantages**: While my overall experience with Claritysoft CRM has been challenging, I will say that creating new accounts is straightforward and user-friendly. The process is simple, and it doesn’t take much time to input basic customer details > > **Inconvénients**: I spend hours each day wasting time clicking back and forth just to piece together customer information that should be visible on one screen. The workflow is inefficient and not designed for high-volume sales activity. Additionally, the system is painfully slow — if I accidentally click on a closed activity, I’m stuck waiting 10–12 seconds for it to load before I can get back to what I was doing. These delays add up and make it very difficult to stay productive. > > My experience with Claritysoft CRM has been extremely frustrating. As a salesperson, time is everything—and this system wastes an unacceptable amount of it. I spend hours every day clicking through multiple screens just to gather basic customer information that should be visible in one place. The system is slow, inefficient, and not designed for fast-paced sales environments. Every extra click, every 10–12 second delay adds up, turning simple tasks into time-wasting exercises. I would never recommend Claritysoft CRM to anyone who values their time or needs to work efficiently. It has become a black hole for productivity, and I genuinely regret having to use it for my daily workflow. Every second of every minute every day. ----- ### "Claritysoft review" — 4.0/5 > **Monica** | *3 mars 2026* | Machines | Taux de recommandation : 7.0/10 > > **Avantages**: I learned alot of new tips on how to stay better organized with reminders, tasks, etc. I also learned alot of new features , ie how to move items around on lists, insert and remove etc. The new features I've learned makes clarity much more useful to me. > > **Inconvénients**: I feel the Claritysoft program is very very indepth and that there are almost too many features, in that lots do not get used. > > Overall my experience with Claritysoft has been a very positive one. Great program for staying in touch and organized with our customers. ----- ### "Great software and CRM system" — 5.0/5 > **Garry** | *6 mars 2026* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: The software is easy to use and the interface is great. I really enjoyed the ability to do mass emails. > > **Inconvénients**: Usage of AI would be nice. It would be nice to have AI generated suggestions for email and easier way to consolidate groups of clients. > > It’s a great CRM and really intuitive. I like the organization of clients and ability to search on the app. ----- ### "Great software for day-to-day" — 4.0/5 > **Aaron** | *26 juin 2025* | Emballage et conteneurs | Taux de recommandation : 8.0/10 > > **Avantages**: I use the CRM on a daily basis and like that it's fairly simple. It's easy to keep track of notes, upload and categorize leads. > > **Inconvénients**: The app used to be terrible - after a major update within the last few days it's a little more useable now but confusing to navigate. It's also easy to miscategorize customers, leads etc and when this happens, they can be a pain to find. > > Claritysoft overall is easy to use if you're looking for a basic tool that gets the job done. It can become confusing to find things but works well. ----- Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/123868/claritysoft-crm?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/123868/claritysoft-crm) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées