---
description: CivicPlus Recreation Management : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CivicPlus Recreation Management - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour parcs de loisirs](/directory/30806/parks-and-recreation/software) > [CivicPlus Recreation Management](/software/127098/civicrec-powered-by-rec1)

# CivicPlus Recreation Management

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> Spécifiquement conçu pour les gouvernements locaux, CivicRec aide les municipalités à simplifier la gestion des loisirs tout en augmentant les revenus.
> 
> Conclusion : 47 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise CivicPlus Recreation Management?

Parcs gouvernementaux locaux et départements de loisirs

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 47 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: CivicPlus
- **Pays**: Manhattan, É.-U.
- **Fondé**: 2007

## Contexte commercial

- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Base de données de clients
- Billetterie des événements
- Comptabilité
- Facturation
- Formulaires personnalisables
- Gestion de la communication
- Gestion des abonnements
- Gestion des calendriers
- Gestion des contrats/licences
- Gestion des inscriptions
- Gestion des installations
- Gestion des listes d'attente
- Gestion des présences
- Gestion des réservations
- Gestion des stocks
- Gestion des événements
- Paiements électroniques
- Planification des installations
- Planification des événements
- Portail libre-service
- Rapports et analyses
- Rapports et statistiques

## Intégrations (4 au total)

- CardPointe
- Elavon
- Forte
- Global Payments Integrated

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels pour parcs de loisirs](https://fr.capterra.ca/directory/30806/parks-and-recreation/software)

## Catégories connexes

- [Logiciels pour parcs de loisirs](https://fr.capterra.ca/directory/30806/parks-and-recreation/software)
- [Logiciels pour l'administration](https://fr.capterra.ca/directory/20048/government/software)
- [Logiciels de gestion de colonies de vacances](https://fr.capterra.ca/directory/10040/camp-management/software)
- [Logiciels de gestion administrative](https://fr.capterra.ca/directory/31219/municipal/software)
- [Logiciels d'inscription scolaire](https://fr.capterra.ca/directory/31376/class-registration/software)

##  Logiciels similaires

1. [RecDesk](https://fr.capterra.ca/software/127064/recdesk) — 4.6/5 (100 reviews)
2. [SmartRec](https://fr.capterra.ca/software/198905/smartrec) — 4.3/5 (146 reviews)
3. [MyRec.com](https://fr.capterra.ca/software/127071/online-registration-system) — 4.5/5 (164 reviews)
4. [ACTIVENet](https://fr.capterra.ca/software/115451/active-net) — 3.9/5 (83 reviews)
5. [RecTrac](https://fr.capterra.ca/software/104588/rectrac) — 3.7/5 (23 reviews)

## Avis

### "CIVIC REC" — 5.0/5

> **John W** | *12 décembre 2018* | Administration publique | Taux de recommandation : 10.0/10
> 
> **Avantages**: The Flexibility of the product puts it at the top of the heap for our Department's needs.  The already canned Financial and Roster reports are 2nd to none.  The reports capture all the information that our Finance folks want to see.  Being web-based instead of seat or hardware based has been the key to our success.  Being restricted by seat usage really infringed on our customer service.  Now, that we are web-based, we the ability sign up anyone and at anytime and at any location.
> 
> **Inconvénients**: The occasional updates sometimes interfere with our business the next day, but 99% of the time, it is fixed within the hour.
> 
> The use of CIVIC REC in our department...I can't put a value on it.  Our employees love it, as well as our citizens in this great county\!

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### "Grove City, Ohio" — 5.0/5

> **Kelly** | *28 mai 2024* | Administration publique | Taux de recommandation : 10.0/10
> 
> **Avantages**: The ease of use compared to over other rec programs
> 
> **Inconvénients**: There are still bugs in League Manager. We use this to schedule games at 13 baseball fields and 9 schools. We still have issues with double headers and not allowing us to manipulate the system to our needs.
> 
> Very good - customer service is the best I have ever worked

-----

### "This software causes more headaches than it fixes." — 2.0/5

> **Brady** | *13 juin 2024* | Services et installations de loisirs | Taux de recommandation : 0.0/10
> 
> **Avantages**: Better value than some software packages.
> 
> **Inconvénients**: It is not reliable and we have lost thousands of dollars while the software is down or having huge latency issues. (One simple POS sale can take up to 5 minutes, with a line stretching out the door 30 people deep.)
> 
> I would switch software if it was my decision.

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### "One of the best products we have used for registration" — 5.0/5

> **Michele** | *10 mai 2024* | Services et installations de loisirs | Taux de recommandation : 10.0/10
> 
> **Avantages**: Online booking for facilities - the ease and clarity of accounting for our contractors and staff
> 
> **Inconvénients**: After talking with some other cities we found what we are paying for the product is a little higher than others. We even have been told by CivicRec that we are a "premier customer" which I think they mean to say as a compliment but can feel like we are just a customer that is paying more. :(
> 
> Even with our cons about price, we have thoroughly loved the staff that we work with at CivicRec. From the day we launched they have stayed with us and still connect and check in. \[sensitive content hidden\], our sales rep, continues to check in and I have never had a sales rep continue to do that after a purchase on any product. And \[sensitive content hidden\] is and has been amazing. We truly love the product and team associated with it.

-----

### "User Friendly, Seamless Integration and Endless Customization" — 5.0/5

> **Amy** | *21 octobre 2020* | Immobilier | Taux de recommandation : 9.0/10
> 
> **Avantages**: I was very pleased with the customization of the software.  Having multiple facilities, amenities and rates it was a lot to set up, however the customization was well worth it.  The training was informative and the trainers were great at showing examples with our facilities, not just a mock up/sample facility.  &#10;The functionality is great and very user friendly.  There are multiple ways to set up a permit for example and although one method might be "preferred" by the trainers you can accomplish the same goal in at least three different ways.  This is a benefit when you have multiple admins as each person may work with different set ups easier.
> 
> **Inconvénients**: The set up, although very customizable was also VERY intense.  We have not fully begun using all of the product features due to the complexity of setting everything up prior to launch.  The most impactful functionality that I feel is missing is one related to field rentals.  Our property rents 3 soccer fields and a softball field and we rent them at an hourly rate of $10/hour or a league rate of $124 for 10 consecutive weeks (2 days/week, 2 hours per day max).  In the set up of these facilities there is no way to set up the $124 rate.  If I set the minimum rate of $124/block with 20 units = 1 block and then I set the min units to 20 and the max units to 20, if the user doesn't select all 20 days available within the permit the system breaks down the rate/hour.  So, if a user only selects 19 days out of the 20 max they can schedule the system only charges them $117 instead of the $124 I want charged.  &#10;The other function that I wish were available were a feature to provide the user with "if this - then that" questions.  We have a trailer with tables and chairs and a bbq and other items for a household bbq/block party and we rent this to residents, however a lot of residents just want some of the chairs or some of the tables.  It would be great if we could ask the user how many tables they are requesting.  If they only need 3 of the 20 we have then we could possibly rent out the other 17 to another resident, rather then having all items unavailable if one user just takes a few
> 
> I have only been utilizing the software since March, and we did not launch until May and then because of COVID and amenity closures we only opened part of our facilities.  My only "trouble" is not with the software itself, but with my assigned account manager and the difficulty in reaching them and the delayed response.  I do however have GREAT service from the phone and online chat feature.  Those team members are quick to respond, ask for details to better understand and provide an accurate and effective result.

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