---
description: Pointerpro : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pointerpro - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Pointerpro](/software/127434/pointerpro)

# Pointerpro

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> Vous en avez assez des enquêtes inintéressantes ? Vous n'êtes pas les seuls... Survey Anyplace rend les sondages divertissants, interactifs et amusants.
> 
> Conclusion : 271 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Pointerpro?

Professionnels du marketing et du service client, enseignants/formateurs, professionnels de la vente dans des entreprises de toutes tailles qui ont besoin de recueillir de manière attrayante l'opinion de leurs clients.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 271 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Pointerpro
- **Pays**: Edegem, Belgique
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 69,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais, français, néerlandais
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- Apprentissage mobile
- Automatisation des processus et flux de travail
- Base de données des employés
- Certification et licences
- Création de tests et de quizz
- Création et conception de formulaires
- Division des questions (question branching)
- Enquêtes et feedback
- Fonction de glisser-déposer
- Formulaires en ligne
- Gestion des campagnes
- Gestion des commentaires
- Gestion des contacts
- Gestion des formulaires
- Gestion des modèles
- Gestion des performances
- Gestion des évaluations de la performance
- Goal Setting/Tracking
- Importation et exportation de données
- Live Results Sharing
- Logique conditionnelle
- Marketing par courriel
- Mesure des performances
- Modèles personnalisables
- Notation
- Notifications de leads
- Ongoing Performance Tracking
- Parcours et suivi d'apprentissage
- Portail des apprenants
- Portail libre-service
- Questions personnalisables
- Rapports et analyses
- Rapports et statistiques
- Real-Time Reporting
- Recherche/Filtre
- Segmentation de leads
- Signature électronique
- Sondages d'opinion
- Sources de données multiples
- Structure des enquêtes de Net Promoter Score (NPS)
- Suivi de la progression
- Tableau de bord
- Tableau de bord d'activités
- Tableau de bord personnalisable
- Tests de recrutement
- Tests et évaluations
- Visualisation de données
- Évaluation des compétences
- Évaluation par les pairs
- Évaluations individuelles

... et 19 fonctionnalités supplémentaires

## Intégrations (6 au total)

- Google Analytics 360
- HubSpot CRM
- Mailchimp
- Slack
- Stripe
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Chat/Clavardage

## Category

- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)

## Catégories connexes

- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)
- [Outils d'évaluation](https://fr.capterra.ca/directory/31117/assessment/software)
- [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software)
- [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software)
- [Logiciels de prospection](https://fr.capterra.ca/directory/31017/lead-capture/software)

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3. [Google Forms](https://fr.capterra.ca/software/176571/google-forms) — 4.7/5 (11363 reviews)
4. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10426 reviews)
5. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews)

## Avis

### "First Class Team & Service" — 5.0/5

> **Paul** | *24 mars 2025* | Conseil en gestion | Taux de recommandation : 9.0/10
> 
> **Inconvénients**: Initially, the customization options for PDF reports were limited and clunky. They've made improvements, and we're pleased with the upgrades. From a design and graphics standpoint, it would be nice to see further improvements, but for the most part we're pleased.
> 
> The team at Pointer Pro is nothing less than first-class\! They're always there when we need support, and the platform is very user-friendly and professional. They're always looking to improve and help us succeed. That's more than. enough for us. Thanks, Pointer Pro\!

-----

### "Definitely recommend." — 5.0/5

> **Ori** | *6 mars 2023* | Conseil en gestion | Taux de recommandation : 9.0/10
> 
> **Avantages**: Strong features, especially for an early stage product. Superb customer service that really helped with the design, implementation, and onboarding.
> 
> **Inconvénients**: Some features can be further developed at future iterations of the product.
> 
> Really good.

-----

### "Great Features & Support" — 5.0/5

> **Jamie** | *20 mars 2025* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Pointerpro offers exceptional feature functionality, making it a valuable tool for our survey needs. We particularly appreciate the ability to add custom fields and formulas, allowing us to generate tailored reports from survey responses. The platform’s branding capabilities enable us to create surveys that align seamlessly with our visual identity. Additionally, its integration options with other tools enhance overall efficiency. Beyond its powerful features, Pointerpro provides excellent customer support whenever needed, ensuring a smooth user experience. We highly recommend it for anyone looking for a versatile and user-friendly survey solution.
> 
> **Inconvénients**: The rich feature functionality means there is a lot to learn when using the tool.
> 
> Overall, we've been extremely satisfied with the experience provided by Pointerpro and have been a customer for many years.

-----

### "Incompetence of Pointerpro" — 1.0/5

> **Gary** | *22 octobre 2024* | E-learning | Taux de recommandation : 0.0/10
> 
> **Avantages**: Nothing.  There was literally nothing that was positive except their promises.
> 
> **Inconvénients**: Programming competence&#10;Customer service&#10;Quality of product&#10;Cooperative attitude&#10;&#10;What went wrong??  It would be much easier to say what went right because the list would be virtually nil while the list of what went wrong would be a dissertation.  Thanks to Pointerpro and their incompetence in both software programming and customer service, our company took a significant hit reputation-wise and subsequently financially.  Over the last 3 years, Pointerpro consistently produced software that did not function as it was supposed to and promised and consistently denied responsibility or accountability.  Our firm is a small one or we would have taken them to court and sued them for their incompetence and damages.  It is beyond my comprehension how others who have rated them could have had a positive experience unless their programming was so simple and straightforward that a second year college student could have done it.  We have customers who have dropped us and their comments were basically this:  "As long as you are working with Pointerpro, we will not do business with you despite the quality of your products". Our product is something that is done online and requires functional programming.  I would strongly encourage anyone who has anything beyond a simple software solution to go elsewhere.
> 
> Frustration, anger, disappointment, etc.

-----

### "Great powerful tool" — 5.0/5

> **Margot** | *9 décembre 2025* | Psychologie | Taux de recommandation : 7.0/10
> 
> **Avantages**: Its powerful software that allowed me build the exact project i had in mind, which i could not find anywhere else
> 
> **Inconvénients**: It was quite technical and the learning curve a bit steep but the onboarding team was incredibly helpful.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/127434/pointerpro)

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