--- description: Netigate : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Netigate - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Netigate](/software/127979/netigate) # Netigate Canonical: https://fr.capterra.ca/software/127979/netigate Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/127979/netigate?page=2) > Outil d'enquête pour les RH, les études de marché et de panels via le web ou la téléphonie mobile. Offres des analyses avec tableaux croisés, résultats en temps réel, etc. > > Conclusion : 25 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Netigate? Gestion du retour d'opinion en entreprise, enquêtes web, EFM, enquêtes en ligne, études de marché, enquêtes de satisfaction des clients, enquêtes par panel, enquêtes sur les ressources humaines, outil d'enquête, évaluation. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 25 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Netigate - **Fondé**: 2005 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: afrikaans, albanais, allemand, anglais, arabe, basque, bengali, bulgare, catalan, chinois, coréen, croate, danois, espagnol, finnois, français, grec, géorgien, hindi, hongrois, hébreu, islandais, italien, japonais, khmer, letton, lituanien, macédonien, malais, norvégien, néerlandais, ourdou, persan, polonais, portugais, roumain, russe, serbe, slovaque, slovène, suédois, swahili, tchèque, thaï, turc, ukrainien, vietnamien - **Pays disponibles**: Albanie, Allemagne, Andorre, Anguilla, Antigua-et-Barbuda, Argentine, Aruba, Autriche, Bahamas, Barbade, Belgique, Bermudes, Bolivie, Bosnie-Herzégovine, Brésil, Bulgarie, Bélarus, Bélize, Canada, Chili et 82 de plus ## Fonctionnalités - Alertes/Notifications - Analyse des tendances - Analyse visuelle - Benchmarking - Bibliothèque de questions - Collecte de données multicanal - Collecte de réponses hors ligne - Commentaires anonymes - Communication multicanal - Distribution multicanal - Division des questions (question branching) - Engagement des clients - Enquêtes et feedback - Extraction de données - Feedback en continu - Formulaires personnalisables - Gestion de l'expérience client - Gestion de la communication - Gestion des actions - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des courriels - Gestion des enquêtes et sondages - Gestion des objectifs - Gestion des performances - Goal Setting/Tracking - Importation et exportation de données - Intégration des employés - Logique d'évitement - Marketing par courriel - Messagerie SMS - Modèles personnalisables - NPS des clients - Personnalisation des URL - Prise en charge de plusieurs langues - Questions personnalisables - Rapports et analyses - Segmentation - Segmentation de la clientèle - Sondages d'opinion - Structure des enquêtes de Net Promoter Score (NPS) - Suivi de l'engagement - Suivi de la progression - Suivi des activités - Suivi des plaintes - Suivi et analyse de l'utilisation - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données ... et 1 fonctionnalités supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software) - [Logiciels de feedback à 360 degrés](https://fr.capterra.ca/directory/30666/360-degree-feedback/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) - [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software) ## Logiciels similaires 1. [Survicate](https://fr.capterra.ca/software/132914/survicate) — 4.6/5 (99 reviews) 2. [Sphinx iQ3](https://fr.capterra.ca/software/124250/survey-shaker) — 4.4/5 (5 reviews) 3. [Questback](https://fr.capterra.ca/software/1037172/questback) — 4.7/5 (49 reviews) 4. [XM for Customer Experience](https://fr.capterra.ca/software/152924/customer-frontlines) — 4.6/5 (255 reviews) 5. [Alchemer](https://fr.capterra.ca/software/72549/alchemer) — 4.5/5 (319 reviews) ## Avis ### "Overall great product that could be even better with sone additional power user features" — 5.0/5 > **Aleksandar** | *4 mai 2021* | Conseil en gestion | Taux de recommandation : 9.0/10 > > **Avantages**: Netigate is a very easy to integrate and administrate. It offers great features, amazing reporting and analytics dashboards, extremely easy user onboarding via video tutorials and has intuitive interface. Extremely helpful and competent customer support team. > > **Inconvénients**: Some features for power user could be improved, such as support for custom JavaScripts, scripting of custom functions and elements. > > Overall Netigate is a great solution. It offers not only the survey software, but a complete service around it. From designing the right questions to analysis. ----- ### "Netigate - provides my organization with the data we need to continously improve CX/EX/UX\!" — 5.0/5 > **Carina** | *13 janvier 2023* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of using, posibility to add own templates to get our look-and-feel, translating the survey into multiple languages is easy. The logics one can build based on responses, with auto-emails to key stakeholders that can take actions directly is amazing\! > > **Inconvénients**: The only thing I can up with is that I think it takes too long time before an improvement suggestion is tagged as received and reviewed. > > Working with Netigate as a company is a partnership - they are (still) not too large, they keep a familiar feeling when contacting them. And working with a company that has CX/UX/EX as their sole business idea ant not a part of a large portfolio of solutions is beneficial. They know their thing\! ----- ### "Overall feedback" — 4.0/5 > **Marie** | *12 septembre 2019* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: Easy to navigate, easy to set up customized surveys and good support > > **Inconvénients**: Issuing in survey send outs, impacting the quality and UX > > Good. ----- ### "Netigate: Great solution to conduct your own surveys" — 5.0/5 > **Niklas** | *21 avril 2021* | Services financiers | Taux de recommandation : 9.0/10 > > **Avantages**: In particular, we do like the following aspects of Netigate's online survey solution: - Very customer friendly product, its easy and convenient to set up your own surveys - Several options to deliver your survey to the recipient (e.g. unpersonal link, personalised link, QR-Code) - Professional look and feel (both for recipient of the survey and the market researcher) - Dashboards to evalute the results of your survey (incl. an export option to PPT/pdf files in your corporate design) - Good user support (Success center, onboarding support for new additional users as well as highly reachable technical support) - Data security (Netigate servers located in European Union) > > **Inconvénients**: For us, there are not too many con's in regards to Netigate's online survey solutions. We would appreciate a visualised logic tree when you set up a survey. This feature would help to see if the logics, the user is set to implement in the questionnaire, actually work. > > Deutsche Leasing is happy to have teamed-up with Netigate as we have used its online survey platform with our partners and employees extensively over the past years. In this context, Netigate’s online survey solution has enabled us to get a better understanding of our external market environment as well as it has supported us to enhance the feedback culture within our company. ----- ### "Netigate as a" — 4.0/5 > **Jessika** | *10 juillet 2019* | Production alimentaire | Taux de recommandation : 9.0/10 > > **Avantages**: The system is easy to use both in terms of creating a survey and sending out. > > **Inconvénients**: The report function is difficult. I would like our leaders to be able to enter the system and take out a report themselves. This without the license cost being too high. One could send out both to the e-mail adress and sms for the same survey. > > Overall, my need with Netigate works well ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/127979/netigate?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/127979/netigate) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nb | | | nl | | | nl-BE | | | sv | | ----- ## Données structurées