--- description: Yelp Guest Manager : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Yelp Guest Manager - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de restaurant](/directory/20026/restaurant-management/software) > [Yelp Guest Manager](/software/130358/yelp-reservations) # Yelp Guest Manager Canonical: https://fr.capterra.ca/software/130358/yelp-reservations Page : 1/15\ Suivant: [Page suivante](https://fr.capterra.ca/software/130358/yelp-reservations?page=2) > Logiciel de gestion des réservations en ligne avec accès direct à plus de 97 millions d'utilisateurs sur Yelp. > > Conclusion : 336 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Yelp Guest Manager? Propriétaires et gérants de restaurants (autonomes et multiemplacements) acceptant des réservations. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 336 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Yelp - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 99,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Commande en ligne - Facturation - Gestion de table - Gestion des commandes - Gestion des réservations - Paiements en ligne - Rapports et analyses ## Ressources d'aide - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software) ## Catégories connexes - [Logiciels de gestion de restaurant](https://fr.capterra.ca/directory/20026/restaurant-management/software) - [Logiciels de commande en ligne](https://fr.capterra.ca/directory/32698/online-ordering/software) ## Logiciels similaires 1. [SpotOn](https://fr.capterra.ca/software/197473/spoton-restaurant) — 4.2/5 (369 reviews) 2. [GloriaFood](https://fr.capterra.ca/software/198378/gloriafood) — 4.6/5 (68 reviews) 3. [Simphony POS](https://fr.capterra.ca/software/202814/oracle-micros-simphony) — 4.2/5 (26 reviews) 4. [TouchBistro](https://fr.capterra.ca/software/140677/touchbistro) — 3.8/5 (412 reviews) 5. [Epos Now](https://fr.capterra.ca/software/152638/epos-now) — 3.8/5 (714 reviews) ## Avis ### "The Top Application for Your Restaurant\!" — 5.0/5 > **Phoebe** | *3 avril 2020* | Rédaction et correction | Taux de recommandation : 10.0/10 > > **Avantages**: Yelp Reservations helps me easily handle customers through managing reservations and contacting my customers on the go. Besides working in (online) education, I also help manage a small restaurant in a very populated city. Our soft opening was insane but the experience was amazing thanks to the accessibility of Yelp Reservations. Our team could find where to see who was on the wait-list and who was waiting to be seated for reservations. > > **Inconvénients**: I did not find any problems with using Yelp Reservations in our small restaurant. It is very restaurant and customer friendly. > > Our small restaurant wants to expand to multiple locations in California. By using Yelp Reservations, we can see how we would manage multiple restaurants as our customer base has continually grown over the past year. ----- ### "Great for Planning Outings\!" — 5.0/5 > **Karissa** | *11 août 2021* | Enseignement primaire et secondaire | Taux de recommandation : 10.0/10 > > **Avantages**: Upon downloading the app, it’s incredibly easy to sign in or create an account. Then, you can filter the types of restaurants or places you were looking for by price, location, hours operating and rating. You can even make appointments or reservations which is a big convenience. My husband and I love to go out to eat so we love looking at the reviews and pictures of dishes to try. > > **Inconvénients**: The old version of this app was difficult to maneuver and wasn’t very user-friendly. However since they have updated it, it is incredibly easy and user-friendly. ----- ### "Do not use it for advertisement, it is great as free service only" — 2.0/5 > **Omar** | *17 août 2018* | Marketing et publicité | Taux de recommandation : 0.0/10 > > **Avantages**: As a user Yelp is good and helpful, even though we have some reviews which are not reliable. > > **Inconvénients**: I did got an offer to do paid advertisment using the Yelp business platform. It was my worst experience ever. The sales person gave me very good statistics about my business and other business for the paid ads. They pushed me to sign a contract with them for 6 months with a minimum amount ( i cant remember exactly). When i started, i found that the avarage click payment is much higher than expected. Then when I requested to cancel the contract, they requested me to pay a penelty fees. This shocked me, and I found my self that I have to continue with them. I did continue but I was totally unhappay and I told them this is cheating. After 6 months of paid ads, I didnt recieve any valuable leads from yelp. I told them I dont want to deal with your company any more. And after that I am recieving sales calls once or twice every week\!\!\! I told them I dont want to deal with you, and the calls are still going till today, more than two years. > > Great as free service, and the worst platform for the worth of dollar for advertisment. ----- ### "One stop" — 5.0/5 > **Daria** | *7 décembre 2019* | Art/artisanat | Taux de recommandation : 10.0/10 > > **Avantages**: I like that it’s a one stop shop for me, I find the restaurant on yelp and make reservations without having to call. It’s also nice to see current wait times, very convenient, > > **Inconvénients**: I didn’t notice any cons whatsoever. I guess the only thing is if you need a special table like a view or in a specific area of a restaurant you’d have to call. > > Frustration-free experience. Booking is very simple and takes 30 seconds. ----- ### "Great website to check restaurant's review and book" — 5.0/5 > **Harsh** | *28 juillet 2021* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: It has most reviews about any restaurant. It becomes "one place to book a restaurant" website where you can order, pay, check review, view photos, get the directions and even message the restaurant. What else do you need when you are hungry and don't have to browse different websites. > > **Inconvénients**: Sometimes I feel disappointed when Yelp doesn't allow to place order as they don't have tie-up with the website. > > As I mention to my friends, looking for a restaurant, go check them on Yelp and you can easily decide whether to go or not. ----- Page : 1/15\ Suivant: [Page suivante](https://fr.capterra.ca/software/130358/yelp-reservations?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/130358/yelp-reservations) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées