Reservio - Avis

Application très intuitif

Commentaires : C'est un logiciel que j'utilise depuis 7 mois maintenant, m'a énormément faciliter mon organisation des plannings des salariés, rappel de rdv au clients je recommande

Avantages :

Me facilite l'organisation des interventions

Inconvénients :

dommage qu'il n'est pas un accès pour les salarié

Utile et efficace

Commentaires : La solution la plus approprié à notre besoin de réservation pour nos usagés et nos collaborateurs.

Avantages :

Simple à paramétrer et à utiliser. Suivie par usagés des réservations et des annulations.

Inconvénients :

SMS non inclus dans les souscriptions payantes.

Un bon logiciel de gestion des reservations

Commentaires : Reservio m'a permis d'effectuer efficacement la gestion administrative d'un salon de beauté, en facilitant et en optimisant les activités quotidiennes comme les prises de rendez-vous . Un avantage que m'a apporté ce programme est le développement d'affaires grâce au marketing numérique , permettant le développement et le positionnement de mon entreprise comme l'une des plus prestigieuses de ma localité. Je suis satisfaite de la performance de ce logiciel

Avantages :

Interface intuitive et facile d'utilisation.Bonne connectivité entre le personnel et les clients.

Inconvénients :

Il n'y a pas d'application mobile ni d'outil pour les facturations.

Très bon rapport qualité/prix + un soutiens pour les asso !

Avantages :

- facilité d'utilisation et de prise en main - fait gagner beaucoup de temps - bon rapport qualité prix - une offre gratuite déjà très pratique - un service client qui répond rapidement - tarifs de soutiens pour les associations à but non lucratif

Inconvénients :

- les détails des formules ne sont pas évidente à comprendre dès le début, il y a un petit manque d'explications mais c'est contre balancé par la possibilité de poser des questions directement à une personne via le service client ! - j'ai remarqué de nombreuses fautes de traduction sur le site, mais pas sur la plateforme visible par les clients pour l'instant.

Parfait pour les associations

Commentaires : Très bien pas de soucis particulier une fois que l’on s’est approprié du logiciel c’est parfait.

Avantages :

Avec le Covid la pertinence de pouvoir prendre rdv en ligne est important

Inconvénients :

La gestion des statistiques doivent être plus approfondies

Reservio est adapté à notre utilisation

Commentaires : Une interface des plus simple et rès claire pour les clients

Avantages :

La facilité de conception des planning de rendez-vous

Inconvénients :

Il est un peu compliqué de mettre en place des rendez-vous multiples sur l'interface "réservation"

Parfait pour nos besoins

Avantages :

Très facile d'utilisation, autant pour l'administrateur que pour l'utilisateur. Beaucoup de flexibilité. Service client rapide et attentionné. C'est le seul produit du genre qui répondait à tous nos besoins pour notre événement.

Inconvénients :

Simplement dommage qu'on ne puisse pas prendre un abonnement à un forfait Premium pour moins de 6 mois. Notre besoin étant pour un événement ponctuel, nous aurions apprécié pouvoir nous abonner pour seulement 1 mois!

Multidisciplinary, flexible, functional and robust.

Commentaires : Undoubtedly Reservio is one of the most advanced and complete web tools that are available in the market, has given me the ability to effectively perform administrative management of my beauty salon, facilitating and optimizing daily activities such as scheduling appointment and database of my customers, however I consider that the greatest benefit that has provided me this program is the development of business through digital marketing , allowing the development and positioning of my business as one of the most prestigious in my locality, increasing my client portfolio, on the other hand I as business owner can manage my salon in a general way beauty and in turn serve my customers in a personalized way, doing stylist work, which I love. I am pleasantly satisfied with the performance of this program that has generated effectiveness in my team.

Avantages :

Reservio is a cloud-based platform, which also has mobile application compatible with both Android and iOS, is very easy to configure because it has configuration wizard, offers a wide level of customization, which gives you the ability to insert users, color preferences, services and staff. It has a design is very simple and elegant and that facilitates its use, thanks to its friendly interface does not require learning curve. It is a very robust and interdisciplinary tool so it can be used by different professionals in a wide range of areas. It allows the scheduling of appointments, online reservations, management of employees and payrolls, in addition to a customer database. One aspect to highlight of this program is that it offers a powerful digital marketing tool that will serve for promotional campaigns, on the other hand, as well as an efficient system for generating reminders and alerts. On the other hand, it has a free package with 40 monthly reservations and more basic planning tools and packages of paid services (Starter, Standard, and Pro), at an extremely affordable price (10,20 and 40 $ per month) with more advanced functions.

Inconvénients :

I love this platform very well designed, offers high performance, I have nothing negative to add. However, I would like to insert an inventory control function since I use it to manage a beauty salon and I would be very helpful in developing this feature.

Easy to learn and implement for anybody

Commentaires : I spent a few hours researching and comparing different booking systems . I found Reservio to be very reasonably priced, easy to use and the great customer service was a huge factor in deciding which software to use as we are confident in the knowledge that we can get quickly help should we need it. I found it easy to find my way around the software and teach to my colleagues who will also be using it. It does everything we need it to do, allowing us to do both singular and group bookings and giving us the option to make appointments public or private which was essential with the type of varied work we do.

Avantages :

Easy to use interface even without prior experience with type of software. Ease of use for the rest of the team who will be using the software. The statistics and data reports are extremely useful and important for us to access and assess data quickly and efficiently. The "connectivity" for both staff and customers is very efficient and customisable allowing for clear communication. Any teething problems have been quickly resolved with on hand help from the team at reservio through a chat box on the site.

Inconvénients :

It would be great to have a html code that allows me to embed the calendar into our website rather than just putting a link to the booking form.

Not 100% solution, unfortunately

Commentaires : Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying

Avantages :

Customer service reacts very quickly

Inconvénients :

It does not work as it should. Synchronization issues are still appearing after serveral months

Easy Booking Software

Commentaires : Reservio is helping us with bookings of our sports facilities following COVID-19. It allows us to comply with current guidelines surrounding a return to sport.

Avantages :

The calendar of available sessions is clear and concise for members to use. It is simple to book into a session. There is good flexibility around the number of participants you can allow for each session and this information is clearly shown to the end-user. The ability for other staff to log on and check bookings of sessions is very useful.

Inconvénients :

A little fiddly to set up initially, but easy once you get going.

Best choice

Commentaires : I can focus on other tasks because my dates are easily organized.

Avantages :

It's so easy to use!! Is also very simple to configure because it has a highly intuitive and friendly interface.

Inconvénients :

It doesn't have a mobile application or invoice generation tool.

A vital tool for streamlining services

Commentaires : As an NGO dedicated to assisting refugees and foreigners in Slovakia, the effective coordination of support services is important. Reservio has proven to be an invaluable platform, enhancing our ability to provide assistance through appointment scheduling. Many refugees and foreigners may face language barriers or have limited access to technology, but Reservio's design ensures that the scheduling process is accessible to everyone.

Avantages :

The platform has a user-friendly interface, making it easy for clients seeking assistance. The customization options enable to schedule appointments. Also, the calendar view and automated reminders enhance operational efficiency. Reservio’s team was always helpful when there was a need for their support.

Inconvénients :

The platform's reporting and analytics features may be perceived as less robust. Despite this, Reservio remains a great tool for organizations prioritizing accessibility and ease of use.

Great solution with limited features

Commentaires : This solution is great and we use it every day, however, after a year of usage, the feature is exactly the same.
The support is active but the development seems in standby.
However a great solution to manage planning of our salon

The best choice

Commentaires : The ability to book in my facility has been great, definitely it is something to consider if your company wants to have a better service with clients. It is a must get software in my opinion.

Avantages :

What I like the most about Reservio is how user friendly it is. From the UI standpoint, it is very clean, organized and well thought for the user.

Inconvénients :

Something that has been annoying me quite a bit is that we are allowed to create accounts for some customers, but there is no apparent way for them to log in. This could be fixed later on, but it is not something that affects my experience.

Reservio makes it easy for us to keep track of and schedule appointments with clients

Avantages :

We love using Reservio for our landscape clients -- it makes it easy for them to come in for a consultation, set up their presentation appointment, and so much more

Inconvénients :

Nothing - we loved using Reservio -- it makes it so easy for us to keep track of our appointments!

Excellent app !

Avantages :

With containment, I was obliged to control the flow of people coming to my premises, and the best way to do this was by appointment. Reservio allowed me to do this easily, with a reliable and attractive software, and a customer service that listens!

Inconvénients :

Even if the application is complete and functional, personalisation by company is not possible. BUT we can easily communicate our needs to developers who say they are taking it into account for the future and that's great :)

Very easy to use, clean look

Commentaires : I just started using this to book tarot readers for upcoming events and it handles the exceptions in our scheduling very well. You can schedule a person for multiple time periods in a day without any hassle. It was very easy to use, and I picked it up in no time. The Calendar view seems a bit glitchy, and it would be nice to be able to change the backgrounds on the calendar for scheduled versus non-scheduled time periods so it's not white on white, but I can live with that. I also wish there was a bit more room for the bio for staff, but that's so minor. The free version limits you to 40 bookings and 25 SMS messages, which is good for a trial period for one of our events. The first "Standard" level is very affordable, too, and that level allows you to email staff when they have a booking.

Very Helpful

Commentaires : The customer support has been exceptional. Really helpful. Thank you

Avantages :

It is easy to set up and use this system.

Inconvénients :

None. We had minor login problems which were quickly resolved by the team

Davvero utile

Commentaires : facile e intuitivo

Avantages :

La facilità di configurazione e utilizzo

Inconvénients :

non ho trovato niente di rilevante lo devo studiare meglio

USE IT FOR MY OWN BUSINESS

Avantages :

I USE RESERVIO FOR THE ADMINISTRATION OF MY TIME IN MY BUSINESS, AND I REALLY FIND SOME INTERESTING FEATURES LIKE THE ADVANCED PLANIFICATION AND THE REMINDERS. ALL OF MY EMPLOYEES USE IT FOR A WILD, TO MAKE A GOOD REVIEW AND I REALLI RECOMMEND IT FOR A BIG OR SMALL BUSINESS, I CAN BY IN MANY PLACES AT THE SAME TIME

Inconvénients :

THE DONT REALLY IMPROVE AT ALL, ALL THE VERSIONS ARE THE SAME, THE LAST VERSION (1.62.1) MAKE SLOW THE SOFTWARE.

I've found my new booking partner!

Commentaires : Very happy with how easy this site is to use and how visually pleasing it is. I have worked with other booking sites and they looked and felt terrible. While setting up my new page, I had a couple of questions and received a response from customer service right away. They even sent a screen shot of the steps to take. For a visual learner like myself, I loved that! Very excited about Reservio.

What a nice surprise!

Commentaires : I tryied using this software at my dental practice and pacients are realy enjoying it. They say it's more comfortable for them to book an appointement online rather then calling the receptionist. This way she has more time for other things to do.

Great for a small association like ours

Avantages :

That it is free for a small usage like ours.

Inconvénients :

Now I have to pay as I overbooked reservations

Simply excellent

Commentaires : I've been using this tool since about two years by now personally and I help my customers to implement it into their business as well because it's simply excellent.