18 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur Paycom

Avec le logiciel tout-en-un de Paycom, vous pouvez stimuler la satisfaction des employés en liant les performances et la rémunération.

En savoir plus sur Paycom

Avantages :

Paycom can do a lot of different things if its configured correctly. It offers some useful integrations and can make a lot of the workflow side of things easier.

Inconvénients :

I have been waiting 2 months for them to fix a mistake they made on my W2. I was told that it would take 2-3 weeks to fix.

Paycom - Notes

Note moyenne

Simplicité d’utilisation
4,3
Service client
4,3
Fonctionnalités
4,4
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,2/ 10

Paycom a reçu une note globale de 4,4 étoiles sur 5 d'après 1 015 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (1 015)

Josh
Biomedical Equipment Technician
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Employee who loves Paycom

5,0 il y a 3 ans
Sous-titres en français disponibles pour la vidéo
elie
agent (Madagascar)
Services aux consommateurs, Travailleur autonome
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

système très efficace plus facile et plus simple

5,0 il y a 11 mois

Avantages :

l'utilisation est très simple, il m'aide a gérer la présence et le temps il évite l’incohérence entre travailleur et employeur,

Inconvénients :

Dans l’ensemble, je suis très bien satisfait Paycom

Réponse de l'équipe de Paycom

il y a 11 mois

We're happy to hear Paycom has simplified your HR and Payroll needs and that you find it easy to use, Elie! Thank you for your positive review!

Ezechiel
Ezechiel
Agronomie (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Paycom logiciel de gestion salariale

5,0 l’année dernière

Commentaires : Paycom logiciel d'accélération et de bonne gestion du temps

Avantages :

Paycom est un logiciel qui permet de limiter la saisie manuelle des informations et permet aux employés de bien s'exprimer dans le système. Il y le gain de temps aussi

Inconvénients :

Paycom a comme inconvénient, la difficulté de vite planifier des vacances. Et le reporting n'est pas trop évolue dans la personnalisation

Réponse de l'équipe de Paycom

l’année dernière

We're happy to hear Paycom has created efficiency for you and your organization, Ezechiel! Thank you for the 5-star review and feedback!

Joe
Joe
Director of HR, Payroll, Accounting (É.-U.)
Utilisateur LinkedIn vérifié
Restaurants, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Paycom Review

5,0 il y a 12 mois

Avantages :

I like the quick responses from the Account Manager and Dedicated Specialist most.

Inconvénients :

A lot of custom reports for data need to be purchased separately from what is included in the costs.

Réponse de l'équipe de Paycom

il y a 12 mois

Joe, thank you for sharing your positive experience with us! Our team is dedicated to providing exceptional service and we are happy to hear that we have met your expectations.

Crystal
Payroll Administrator (Canada)
Loisirs, voyage et tourisme, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Paycom - Best system yet!

5,0 il y a 3 semaines Nouveau

Commentaires : This software implementation has been better than expected, felt very supported throughout the process and the program is easy to use and navigate. I like how we can hand back a lot of control and accountability to the employees and managers.

Avantages :

The support is unequalled, all through implementation and first several payrolls, they were usually very quick to respond to emails and answer questions.

Inconvénients :

Canadian taxes and statutory deductions are a work in progress and we have had a couple hiccups.

Réponse de l'équipe de Paycom

il y a 3 semaines

Crystal, it's wonderful to hear that your specialist has been able to provide you with the level of support you deserve, responding promptly to your emails and questions throughout the implementation process. We're also glad to hear that your dedicated specialist is working closely with you to address the challenges with Canadian taxes and statutory deductions, and are committed to finding a solution. At Paycom, we strive to deliver world-class service, and it's great to see that we've been able to exceed your expectations, especially after coming from a previous provider that left you feeling abandoned. Your experience is a testament to our team's hard work and dedication to providing an exceptional client and user experience.

Caroline
HRIS Coordinator (É.-U.)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy to use system for small businesses

2,0 il y a 2 mois Nouveau

Avantages :

Paycom was very user friendly because it was not a very robust system.

Inconvénients :

Paycom has very limited reporting capabilities. The system was too antiquated for the size of my company which was growing.

Réponse de l'équipe de Paycom

il y a 2 mois

Hi, Caroline. Paycom is dedicated to setting clients up for success. We hold our software and dedicated specialists to a high standard, and we'd like to learn more about your review. Please contact us at [email protected], and a member of our team will reach out.

Lindsey
HR Director (É.-U.)
Vente au détail, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

HR Director

5,0 il y a 3 mois

Commentaires : My overall experience with Paycom since the beginning has been positive and seamless.

Avantages :

You can have everything in 1 place for every employee from time-off, scheduling, timeclock, applicant tracking, background checks, onboarding, benefits enrollment, documents, notifications to employees, easy reporting and many more features. It is easy to use and navigate.

Inconvénients :

I have no dislikes about Paycom. I am 100% a Paycom fan.

Réponse de l'équipe de Paycom

il y a 3 mois

Lindsey, we're thrilled to hear you enjoy using our single software! It’s rewarding to know that you are 100% a Paycom fan, from our seamless software to our world-class service. Thank you for your 5-star review!

Liz
Human Resources Generalist (É.-U.)
Immobilier, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Paycom Review

4,0 il y a 2 mois Nouveau

Commentaires : The overall experience has been a rollercoaster of rolling out new products and changing our department processes to stay on top of new trends and features. However, now everything is working smoother, and I am very happy with Paycom.

Avantages :

I enjoy my Paycom representative [sensitive content hidden] she had been beneficial in education on the system and showing us how Paycom can work for our organization. I enjoy the new features that Paycom has been releasing that allow streamlining processes and giving the HRIS more of a competitive edge compared to other systems.

Inconvénients :

We did not have proper communication prior to [sensitive content hidden] on how the system works and were given simple "fixes" that in fact did not fix our problems or issues but created further stress in managing the system.

Réponse de l'équipe de Paycom

le mois dernier

We're thrilled to hear that your dedicated specialist has been a valuable resource in helping you maximize our system's capabilities. We are committed to offering world-class service and are glad this has been reflected in your experience. We value your feedback and are committed to providing the best value possible to our clients. Thank you for your review, Liz!

Francesco
Instructor (É.-U.)
Santé, bien-être et fitness, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Paycom is better than the rest

5,0 il y a 2 semaines Nouveau

Commentaires : Paycom is nicer and better than the other payroll apps I've used, and I prefer it over ADP. It is a clean UI and the way to adjust peoples hours is easy. Approval process takes seconds and once everybody is migrated into the system other features network nicely and build upon each other.

Avantages :

Paycom makes it very simple to track users time, clock ins, benefits, payroll, and other misc workplace duties. The app is speedy and can use Touch ID / Face ID. Sign up is quick using private user data like last 4 of social.

Inconvénients :

The app on iPhone can be slow, passwords need to be reset every 6 weeks, and you get timed out if away on the app for too long even though it is open.

Réponse de l'équipe de Paycom

il y a 2 semaines

Francesco, thank you for sharing your positive experience with Paycom! We're thrilled to hear that our platform has streamlined your workflow, making it easy to track time, manage benefits and process payroll. We want to share that the password update frequency is determined by your organization. You may also reset quick login, which uses your Face ID, fingerprint or PIN to log in. If you have any further feedback, we encourage you to reach out to your dedicated specialist - they'd be happy to help and ensure you're getting the most out of our system.

Theresa
Payroll Supervisor (É.-U.)
Comptabilité, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Payroll review

4,0 il y a 2 mois

Commentaires : Overall, I have had a pleasant and good experience

Avantages :

The ease of the reporting and the use of Paycom for Payroll.

Inconvénients :

I wish we got the State tax reports and I wish we could configure the PTO better. Also, I wish it was a better way to pay OT to salary employees when the law went into effect in July.

Réponse de l'équipe de Paycom

il y a 2 mois

Theresa, thank you so much for taking the time to share your feedback! We're thrilled to hear that you're finding our reporting features easy to use and that you're having a great experience with our payroll solutions. We encourage you to reach out to your dedicated specialist for assistance with configuring PTO and OT. Paycom is committed to providing world-class service and look forward to continuing to support you in any way we can.

Michele
Human Resources (É.-U.)
Gestion de l'enseignement, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great platform

5,0 il y a 2 mois

Commentaires : They have been amazing. Fantastic customer service. Innovative and helpful

Avantages :

Ease of use. Great all around platform. Perfect for any size business.

Inconvénients :

None. Paycom is an amazing app. We currently have all of our employees participating.

Réponse de l'équipe de Paycom

il y a 2 mois

Michele, thank you for your glowing review! It's wonderful to know you're finding our software easy to use, and especially appreciate your comment that Paycom is perfect for businesses of any size. We believe that every organization deserves access to innovative, user-friendly payroll and HR solutions, and we're committed to providing a scalable platform that meets the unique needs of each client. We're also delighted that you love our mobile app and are impressed with our innovative approach. Most of all, we're grateful for your kind words about your dedicated specialist. We're committed to providing world-class service every step of the way, and it's wonderful to know we're exceeding your expectations. Thank you for choosing Paycom!

Kaitlyn
HR Coordinator (É.-U.)
Automobile, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Paycom Improves the Employee Experience

5,0 il y a 3 semaines Nouveau

Commentaires : Making employee experience better is my #1 job. Paycom helps so much when it comes to employee satisfaction, especially because HR and Payroll tasks is the worst part of the job for any employee. My guys love that it is easy to navigate and always in their back pocket.

Avantages :

I like that it allows employees to have everything HR/Payroll right in their back pocket. It saves me, as an HR Coordinator, time that used to be spent assisting employees with small tasks that take a lot of time.

Inconvénients :

The client side access could be more user friendly. It seems like there is too many tabs and that it could all be more condensed and organized. There are also certain things on the employee side, like requesting a punch, that seems to be more complicated than it needs to be.

Réponse de l'équipe de Paycom

il y a 2 semaines

Thank you for taking the time to share your honest feedback about Paycom. We're thrilled to hear that our platform has been a game-changer for you and your employees, saving you time and increasing employee satisfaction. We appreciate your passion for creating a better employee experience, and we're glad to be a part of that effort. Regarding your suggestions for improvement, we take them seriously and are committed to continuously enhancing our platform. We're always looking for ways to simplify and streamline our processes, and your input is invaluable. It's great to know that our platform has been well-received by your employees, and we're proud to be a part of making their lives easier. If there's anything else we can do to support you or your team, please don't hesitate to reach out.

Sydney
Paralegal (É.-U.)
Services juridiques, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

10/10 Stars for Paycom!

5,0 il y a 2 mois

Commentaires : My overall experience with Paycom has been great and I would highly recommend to use!

Avantages :

I like that you can go back and see your previous years of W-2's

Inconvénients :

There really is not a con that I don't like about Paycom it is a great software management system for keeping up with your hours.

Réponse de l'équipe de Paycom

il y a 2 mois

We're delighted to hear that Paycom has exceeded your expectations, Sydney. Your positive experience is a testament to our team's dedication to delivering world-class service. Thank you for your 5-star review!

Kimberly
Corporate Director of Human Resources (É.-U.)
Hôtellerie, 501–1 000 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Paycom for the Win

4,0 il y a 5 mois

Commentaires : Overall, our experience has been wonderful. Our dedicated account specialist is knowledgeable and so quick to help. When she's not available, they monitor her emails, so we never get left out in the cold. If she's unavailable by phone, one of her other teammates answers, and they've all been wonderful.

Avantages :

Paycom puts all of our HR needs in one place. It's a great tool to complete all our projects and functions in the HR department.

Inconvénients :

There are often changes that happen in the system that upset/change/revert our already fixed data to something it was before or something completely different than the team doesn't seem to know how/why it happens.

Réponse de l'équipe de Paycom

il y a 4 mois

Kimberly, we're happy to hear you have all your payroll needs in one place! We're also proud to know our team has provided you and your organization with knowledgeable and helpful assistance. Thank you for sharing your experience and leaving us a positive review!

Clint
Human Resources Manager (É.-U.)
Emballage et conteneurs, 201–500 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

PayCom Experience

5,0 il y a 4 mois

Commentaires : Overall, we have been with PayCom almost 6 years. The majority of our contact people have been very good. They tend to promote their people quickly so transitioning to a new rep can be a challenge.

Avantages :

They did an excellent job onboarding us. The initial training and involvement for our first year was great. They really made us feel welcome.

Inconvénients :

It has taken awhile to address our attendance point challenges.

Réponse de l'équipe de Paycom

il y a 3 mois

Clint, thank you for the 5-star review! It's rewarding to hear we made you and your organization feel welcome! It's also an honor to know you have trusted Paycom for almost 6 years! If you need any assistance, please reach out to our team at [email protected].

Christina
HR Manager (É.-U.)
Services financiers, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Human Resources

3,0 il y a 3 mois

Commentaires : Overall experience with multiple Paycom Specialist and Client Relations Rep has not been good. They do not seem to be knowledgeable with system capability and generally need to "go back to team" to find solutions.

Avantages :

End user feature of paycheck preview. Ease of use for employees.

Inconvénients :

From Admin standpoint - very manual. No flexibility with position seats. Frequent glitches.

Réponse de l'équipe de Paycom

il y a 2 mois

Christina, we're disappointed to hear about your experience, as it isn't up to our standards. Please reach out to us at [email protected] and a member of our team will contact you to discuss your concerns.

Faith
Director of Human Resources (É.-U.)
Automobile, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Good software but still needs improved.

4,0 il y a 3 mois

Commentaires : I would still choose Paycom over the competitors, but do wish that customer support was stronger.

Avantages :

Implementation was done so well, our Paycom team took the time to understand our every need.

Inconvénients :

After implementation the customer support was lacking. Our client support specialist was not responsive, and we were given a new specialist almost every month.

Réponse de l'équipe de Paycom

il y a 3 mois

Faith, we’re glad to hear you had a smooth implementation! We hold our dedicated specialists to a high standard, and we'd like to learn more about your review. Please reach out to us at [email protected], and a member of our team will be in touch.

Patricia
Administrative Assistant and HR (É.-U.)
Mode et vêtements, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Train to be the best HR in Paycom, you'll be glad you did!

5,0 il y a 3 mois

Commentaires : Once I got through the learning/training process, it has been a pleasure to work in Paycom.

Avantages :

Paycom has significantly reduced the amount of time previously required to efficiently process payroll.

Inconvénients :

Possibly the time it took me to get confidence that I was using all the options and reports available to me in Paycom.

Réponse de l'équipe de Paycom

il y a 3 mois

Patricia, we're thrilled to know that Paycom's software has significantly reduced the amount of time required to process payroll for your organization. Paycom's standard is world-class service, and we are glad you have experienced this through our training and learning process. We are thankful for your 5-star review!

Brenda
Payroll Coordinator (É.-U.)
Transport routier/ferroviaire, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Love Paycom!

5,0 il y a 4 mois

Commentaires : We love it! Easy to use and my own team to help if need be.

Avantages :

I like that I have a team behind me to troubleshoot if I have any issues. If I have a question they are right there to help!

Inconvénients :

That we can't hide employees that are no longer employed with us.

Réponse de l'équipe de Paycom

il y a 4 mois

Brenda, we're happy to hear about your Paycom experience! It's great to know our team has provided top-tier service. Thank you for the 5-star review and partnering with us!

Elaine
Human Resources (É.-U.)
Cabinet d'avocats, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

LBN - EJones

5,0 il y a 4 mois

Commentaires : My experience has been greats. I have been with Paycom for 14 years and it has been a great relationship.

Avantages :

I have recommended Paycom to several people. I like the specialists that I have worked with. I like that it is for the most part easy to use.

Inconvénients :

That it is not always easy to use. Especially when the programs are changed to make it easier sometimes it's more time consuming

Réponse de l'équipe de Paycom

il y a 4 mois

Elaine, we're thrilled to hear you have recommended Paycom and your experience has been great! Thank you for the 5-star review!

Debralynn
Controller (É.-U.)
Gestion d'organisme à but non lucratif, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Review of the newly implemented Paycom system

5,0 il y a 9 mois

Commentaires : From sales, to purchase to implementation and go live it remains a great experience.

Avantages :

The reporting package is above and beyond. The tracking feature has enhanced our reports exponentially.

Inconvénients :

The multiple authentications to log in and repeat phone calls.

Réponse de l'équipe de Paycom

il y a 9 mois

We're thrilled to hear your Paycom experience has been great from start to going live. We appreciate your partnership and thank you for the 5-star review!

Latisha
Community Health Navigator (É.-U.)
Santé, bien-être et fitness, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Paycom Experience

5,0 il y a 4 mois

Commentaires : My overall experience with Paycom has been great. I currently use Paycom at my current job and can access all my personnel information, which I really love. This is in addition to several other features I enjoy, such as the ability to view pay stubs, request time off, obtain tax documents, and much more.

Avantages :

The system is user-friendly, and employees can quickly access personnel information without needing to contact the HR staff.

Inconvénients :

While Paycom is user-friendly, it may be a little difficult for individuals who are not tech-savvy to navigate, would be nice to have a search box to quickly access information.

Réponse de l'équipe de Paycom

il y a 4 mois

Latisha, we're happy to hear Paycom has been a great addition to you and your organization! Thank you for sharing your experience and leaving us a 5-star review! Please feel free to share future feedback or ideas for improvements with your dedicated specialist.

Julianne
Finance and Benefits Coordinator (É.-U.)
Administration publique, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Paycom Review

5,0 il y a 4 mois

Commentaires : I have been using Paycom for 7 years and it has been great. The response time of our specialist and her team is amazing. It is very easy to navigate around in to get everything we need out of it

Avantages :

I love our specialist and the timely manner she gets back to us. I also love that Paycom is very easy to navigate around.

Inconvénients :

I honestly cannot think of a negative thing to say about Paycom.

Réponse de l'équipe de Paycom

il y a 3 mois

Julianne, we hold our product and service to a high standard, so to hear you are having a good experience with both is rewarding to us! Thank you for the 5-star review!

Monica
HR Administrator (É.-U.)
Institutions religieuses, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Paycom is an excellent payroll application!

5,0 il y a 4 mois

Commentaires : Very positive. I think Paycom offers a excellent and superior payroll application.

Avantages :

My dedicated specialist and the excellent customer service. The database is very user friendly and easy to use.

Inconvénients :

The recently added terminated employee process in Beti needs a major overhaul. Very confusing and never does quite what I expect. I don't like using it but when I choose not to use it Paycom doesn't end some earnings. Some of the forms need updated to be consistent with other recent updates. Some improvements haven't been tested by an end user like me. The words don't wrap or are not visible.

Réponse de l'équipe de Paycom

il y a 3 mois

Monica, we're happy to hear you find our features user-friendly! It's also great to hear your experience has been very positive! Please feel free to share future feedback or ideas for improvements with your dedicated specialist. We appreciate your partnership and advocacy!

Bonnie
Finance Manager (É.-U.)
Vente au détail, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Hooray for Paycom!

5,0 il y a 5 mois

Commentaires : Paycom is laid out very well, easy to learn, and more comprehensive than other payroll software I've used.

Avantages :

The software is easy to learn and the support is fantastic!

Inconvénients :

Learning how to create reports and use Advance Report writer.

Réponse de l'équipe de Paycom

il y a 4 mois

Bonnie, it's rewarding to know that Paycom has been a supportive addition to your organization. Thank you for letting us serve your organization and leaving us a 5-star review!

Steve
Staff Accountant (É.-U.)
Immobilier, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Handy Dandy Payroll App

5,0 il y a 11 mois

Commentaires : I find Paycom to be a generally excellent and efficient app that makes payroll and its associated functions easily accessed, updated, and implemented, with a minimum of fuss. It's highly functional and works well, with a minimum of glitches or other issues. I don't have complaints so much as 'I'd like to see's; given how rare it is for me to not have a complaint about something, that's high praise. I've used other payroll apps in the past, and thoroughly recommend Paycom for any size business.

Avantages :

I really like the ease of use I get in the app, as that is how I most often access Paycom. The layout is clear, options are logical, and it's easily understood at each level what I'm looking at and what I'm doing. The app is high-powered with functionality, unlike many apps that are just light versions of their websites. I actually prefer the app. The features are robust, allowing for much more than just requesting time off. Access to tax documents, time cards, adjusting payroll, and yes, time off requests, are all easy to navigate to and access. Having online learning resources and additional company info built in and accessible from the app is also a highlight.

Inconvénients :

One of my earlier complaints about Paycom- the awkwardness of entering PTO requests- was actually fixed in one of their recent updates. Although navigating to the various functions is easy enough, a 'Favorites' option would be most appreciated. Not every user needs to use every function equally, after all. While access to the options is easy enough, the layout and visuals of the app itself are somewhat basic, and could do with a fresh coat of paint, as it were. Some minor quibbles, like certain characters not allowable in PTO requests, are just that, minor.

Réponse de l'équipe de Paycom

il y a 11 mois

Steve, we're thrilled to read your review! It's really great to hear you are utilizing the many different features within the app! Thank you for the positive review and we appreciate your partnership!