--- description: ZENOTI : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ZENOTI - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour centres de cure](/directory/30582/medical-spa/software) > [ZENOTI](/software/131057/zenoti) # ZENOTI Canonical: https://fr.capterra.ca/software/131057/zenoti Page : 1/51\ Suivant: [Page suivante](https://fr.capterra.ca/software/131057/zenoti?page=2) > Zenoti est un logiciel cloud haut de gamme pour salons, spas et centres de cure. > > Conclusion : 1250 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ZENOTI? Zenoti est un logiciel web utilisé par plus de 6 000 spas, salons, centres de cure, studios de yoga et de fitness dans le monde entier qui est aussi bien adapté aux petits spa qu'aux grandes chaînes de plus de 200 sites. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 1250 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Zenoti Software - **Pays**: MERCER ISLAND, É.-U. - **Fondé**: 2010 ## Contexte commercial - **À partir de**: 300,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Cambodge, Canada, France, Inde, Malaisie, Norvège, Nouvelle-Zélande, Pays-Bas, Philippines, R.A.S. chinoise de Hong Kong, Royaume-Uni, Singapour, Suisse, Thaïlande, Émirats arabes unis, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Automatisation du marketing - Base de données de clients - Base de données de membres - Communication avec les membres - Confirmations/Reminders - Conforme HIPAA - Facturation - For Barbershops - For Gyms - For Medical Spas - For Yoga/Pilates Studios - Formulaires personnalisables - Gestion d'équipe - Gestion de la disponibilité - Gestion de la paie - Gestion des abonnements - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des cours - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des inscriptions - Gestion des rendez-vous - Gestion des réservations - Gestion des visiteurs - Gestion des événements - Gestion du personnel - Intégration de sites web - Marketing par courriel - Paiements en ligne - Planification automatisée - Planification des cours - Planification des rendez-vous - Point de vente (PDV) - Portail client - Portail des membres - Pour salons de beauté et les spas - Rappels - Rapports et analyses - Rapports et statistiques - Rendez-vous récurrents - Réservation en ligne - Stratégie de marque personnalisable - Suivi des présences - Synchronisation du calendrier - Third-Party Integrations - Traitement des paiements ... et 4 fonctionnalités supplémentaires ## Intégrations (8 au total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels pour centres de cure](https://fr.capterra.ca/directory/30582/medical-spa/software) ## Catégories connexes - [Logiciels pour centres de cure](https://fr.capterra.ca/directory/30582/medical-spa/software) - [Logiciels pour instituts de beauté](https://fr.capterra.ca/directory/30028/salon/software) - [Plateformes pour spa](https://fr.capterra.ca/directory/30782/spa/software) - [Logiciels de gestion des membres](https://fr.capterra.ca/directory/20045/membership-management/software) - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) ## Logiciels similaires 1. [AestheticsPro](https://fr.capterra.ca/software/93446/aestheticspro) — 4.4/5 (619 reviews) 2. [Mangomint](https://fr.capterra.ca/software/187593/mangomint) — 4.9/5 (300 reviews) 3. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3479 reviews) 4. [Pabau](https://fr.capterra.ca/software/140062/pabau-crm) — 4.7/5 (613 reviews) 5. [Boulevard](https://fr.capterra.ca/software/180087/boulevard) — 4.6/5 (364 reviews) ## Avis ### "review of zenoti" — 4.0/5 > **colleen** | *2 janvier 2026* | Cabinets médicaux | Taux de recommandation : 7.0/10 > > **Avantages**: So many ways of completing a task. Customer service is very robust. Love the AI options that are available > > **Inconvénients**: When transferring from another system we need a way of creating old invoices to refund from a previous platform. Multiple pay periods would be a great option even if its just for an employee wize report > > Great customer support. enjoying the robust system. AI options and marketing options are great. Still learning ----- ### "Best user friendly software" — 5.0/5 > **Chandu** | *6 avril 2025* | Santé, bien-être et fitness | Taux de recommandation : 9.0/10 > > **Avantages**: Zenoti is good with adding new products , packages and gift cards and take it to the clients. Great support team. > > **Inconvénients**: Reporting and home screen dashboard are not great , not many options to go back and see. > > Its a good software , good from company side for business. ----- ### "Don't do it, trust me, don't" — 1.0/5 > **Kerri** | *11 mai 2025* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: It has more depth communications, texting msging, auto emails, I like all this. But it is terrible to get all set up. > > **Inconvénients**: Zenoti is probably the worse software for medispas. They don't tell you about the tremendous 4 month introductory to their system and how indepth the integration is. They have terrible customer service who never replies. I had a on boarding team, that team knew less than me about their own system. I would test certain aspects they said would not work, only to find out they work. Not to mention, their system is constantly glitching. I had major double bookings when I first came on with them, which was a simple change I had to figure out by myself over weeks, they could not figure it out. I am fully integrated with them now, but had I know all this, I would have never taken the leap. The worse software by far. Being full integrated, I also can never get a hold of customer service. It is a critical change, HOURS to reply. Plus, you don't have full access to the software, there are so many changes you cannot make yourself. The price is astronomical for a system that hardly works. You cant just make changes to invoices, you have to do 15 steps, to get the one you wanted. I was promised this would be better, faster, easier to use. Don't believe this. I wish I would have read all the reviews first > > I would never recommend this system to anyone. They make you feel super important when you start with them, however, that quickly goes down hill once you are "all set up" in their eyes. ----- ### "More capabilities" — 5.0/5 > **Jonathan** | *25 juin 2025* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: We recently transitioned from Square to Zenoti, as our medispa required a more robust and comprehensive platform to support our growing needs. While the transition to a system as powerful as Zenoti can be complex, our experience was made significantly smoother thanks to Puru. He was incredibly patient, thorough in his explanations, and went above and beyond to ensure our team was fully prepared to go live. His support made a potentially overwhelming process much more manageable and gave us confidence moving forward with the platform. We're excited about the capabilities Zenoti brings to our clinic and grateful for the guidance we received during this important change. > > **Inconvénients**: What we liked less was the complexity of the program at first—it was a significant adjustment coming from Square. Zenoti is a much more advanced system, and it took some time for our team to adapt. However, this adaptation period also highlighted just how powerful the platform truly is. With the right training and support, especially for our providers, we’ve come to appreciate the depth and flexibility Zenoti offers. It’s clear that this system will equip us with the tools we need to operate efficiently and grow our medispa practice. ----- ### "Salon Felice \<\> Zenoti" — 4.0/5 > **Emma** | *10 mars 2026* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: We love the robustness of Zenoti. We also love the reposts and data that can be gleamed from it for business growth. And the customer support - that has been amazing\! Being able to ask questions at any time and have an answer is so helpful. > > **Inconvénients**: It was confusing at times and may be a bit more than what we need at times as we are a small salon. There were definitely some frustrations with switching over the data but we got there in the end. > > Everyone was so helpful along the way and my questions were always answered quickly. I was always given detailed instructions on how to do something. Now that we are used to the system, we are finding it very helpful. ----- Page : 1/51\ Suivant: [Page suivante](https://fr.capterra.ca/software/131057/zenoti?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/131057/zenoti) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées