17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur BigTime

BigTime est le moteur qui permet aux plus grandes entreprises de consulting du monde entier de budgétiser, de suivre et de facturer leur atout le plus important : le temps.

En savoir plus sur BigTime

Avantages :

BigTime is incredibly inexpensive and easy to get into compared to competing software. If you have a dedicated team, you could be implemented in as little as a month.

Inconvénients :

The only thing I can say we really dislike about BigTime is not having a "clock-in, clock-out" function. Meaning the software does not record the time of day you start and end.

BigTime - Notes

Note moyenne

Simplicité d’utilisation
4,5
Service client
4,7
Fonctionnalités
4,4
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,7/10

BigTime a reçu une note globale de 4,6 étoiles sur 5 d'après 647 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (647)

Gildas Douglas
Gildas Douglas
Assistant (Bénin)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Gestion du temps de projet

3,0 l’année dernière

Avantages :

Avec BigTime vous pouvez programmer et suivre l'évolution de vos plannings ou projets en un clic Elle est gratuit est aussi très facile à utiliser comme logiciel

Inconvénients :

Le seul problème que j'ai avec ce logiciel c'est lors des Envois de facture c'est trop complexe

Abdelaziz
Abdelaziz
Finance (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Meilleur outil de facturation

5,0 l’année dernière

Avantages :

Facilement utilisable, BigTime permet le suivi de temps, création de factures, envoie de facture. Avec une interface personnalisable, il permet l'intégration avec d'autres applications

Inconvénients :

Juste quelques problèmes lors d'envois des factures

Oluwa Locheyi
Oluwa Locheyi
Agent Commercial (Bénin)
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

BigTime: le logiciel Horloge

4,0 l’année dernière

Avantages :

BigTime me permet de suivre, de planifier mon temps. Il me permet aussi de facturer et de budgétiser le temps.

Inconvénients :

BigTime est un logiciel très simple et utile sans montrer de faille ou de défaillance.

Ando
Rédactrice (Madagascar)
Bijoux et produits de luxe, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Gérer les projets n'a jamais été aussi simple

3,0 l’année dernière

Avantages :

Programmer et suivez l'évolution de chacun de vos projets en quelques clics. C'est simple et transparent avec BigTime. En plus, c'est gratuit, ce qui ne gâche rien.

Inconvénients :

Bon...Il faut quelques jours pour prendre la main et ne pas vous perdre dans les différentes fonctionnalités de l'appli.

Emmanuel
Emmanuel
Gestionnaire (Togo)
Utilisateur LinkedIn vérifié
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Logiciel de gestion

4,0 l’année dernière

Avantages :

C'est l'un logiciel très pratique et simple pour la gestion du temps . Facile à utiliser et à personnaliser pour des services professionnels et d'intégrer d'autres logiciels.

Inconvénients :

Un très bon produit de gestion du temps mais dommage c'est indisponible dans certains pays

Elysé
Assistant (É.-U.)
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Logiciel de gestion

5,0 l’année dernière

Avantages :

Big Time vous aide dans la programmation et l'évolution de vos différents projets ou planningC'est très efficace et fiable

Inconvénients :

On prend beaucoup de temps pour s'y adapter sinon tout va bien

Charles J
Charles J
Account Manager (É.-U.)
Utilisateur LinkedIn vérifié
Construction, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Excellent PSA tool, offers good return on investment.

5,0 l’année dernière

Commentaires : BigTime spares our admin and bookkeeping division a part of time, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, representatives log their time, and with many buttons, we are able send all the information from our employees' timesheets to Quickbooks for finance. We collaborate with other firms on our contracts, we utilize this as a asset and monetary venture administration apparatus for all contracts. We utilize it for all time following for our different ventures, the reporting segment is incredible - lots of standard reports accessible or we have the capacity to make our possess. Billing is additionally exceptionally simple, there are so numerous choices for how to bill that we are able utilize anything makes the foremost sense for us based on different subtleties, as well as for our clients. Cost following is additionally exceptionally straightforward and natural for our workers.

Avantages :

The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements.

Inconvénients :

The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue.

Kimberly
Office Account Manager (É.-U.)
Génie civil, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

[sensitive content hidden] was responsive and helpful

4,0 il y a 2 ans

Commentaires : easy to use and the chat support is extremely helpful and useful.

Avantages :

ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS

Inconvénients :

slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.

Jamie
Jamie
President (É.-U.)
Utilisateur LinkedIn vérifié
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Software only good at time tracking, not billing management.

1,0 il y a 2 ans

Commentaires : This product was grossly misrepresented to me by the sales team. They don't understand the capabilities of the software and only want to make a sale. It is not a good software for me and a terrible fit. I specifically said I didn't want to have to integrate with QB and now that is the only option I have to get reports and billing invoices. It will take many hours to reconcile back to QB and at this point, it would take less time to start over with a new software.

Avantages :

It is easy to input time and create the invoices.

Inconvénients :

I don't like the fact that I can't generate a report of services billed. You have to integrate with another software like QB to get any information on sales by item. You can't easily see how much a client owes you without manually adding up the outstanding invoices and the credits don't apply. There is no way to generate a billing invoice in BigTime. Basically it is only useful to track time and create invoices. Also, BigTime Wallet is unreliable for depositing payments. It take more than ten days in some situations.

Tanya
Office Administrator (É.-U.)
Design, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Big Time Software

5,0 il y a 4 mois

Commentaires : Our firm is very happy with Big Time. We have been using the software for almost three years and it has evolved nicely into a very important tool in our daily use. We use it for project time tracking, budgeting, task management, and invoice prep and tracking - it meets a great need for us!

Avantages :

Big Time has been a terrific tool for our firm to track time on our projects. The software has been easy to learn and navigate. I have been able to create specific reports that best meet our tracking needs. We also use it for project management, budgeting, and invoice preparation and tracking.

Inconvénients :

I have nothing negative to say about Big Time. From customer support to online Knowledge Base, the answers to most questions can be found easily. The training and follow up support has been top notch. We are very happy with Big Time!

Georgios
Engineer (Grèce)
Secteur maritime, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

BigTime review

5,0 il y a 10 mois

Commentaires : BigTime is a very useful program.
I suggest it without a second thought.
You can control everything with very big ease and the very imortant is that you know at any time you have next to you the support team to answer all your queries and solve all your problems.
Is my pleasure to use BigTime.

Avantages :

BigTime program can do it all, you can use it for project management modules, time tracking, expenses, resource allocation and finances. Very friendly for use program. Can have integration with WIP tracking and other programs. The 24/7 chat support is very helpful and gently and they can answer to all of our queries.

Inconvénients :

The mobile app is very limited and it stucks very often. Except this I cannot say that I find something else negative by using BigTime.

Melisande
Controller (É.-U.)
Génie civil, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

BigTime BigSmile

5,0 il y a 3 mois

Commentaires : No complaints. There will be issues with every software program, especially when using in conjunction with another software program.

Avantages :

The efficient time tracking & synching with the accounting software to run billing. The interface is user friendly & everybody in the office can enter time & track project status.

Inconvénients :

The synch agent is not always reliable.

Rahul
Physcian Assistant (É.-U.)
Hôpitaux et soins de santé, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Review of BigTime

5,0 il y a 5 mois

Avantages :

BigTime has a wide range of resources that are useful for the different types of healthcare projects we are exposed to. Reporting, expense entries, billing invoices are some of the relevant options that make it appealable for users.

Inconvénients :

Some reports are hard to customize. It may require someone who is technically sound to incorporate it within the platform for regular use.

Jennifer
Admin Assistant (É.-U.)
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Admin Assistant

5,0 il y a 4 mois

Commentaires : I am very happy with Big Time and your customer service.

Avantages :

I like how intuitive BT is and I like the invoicing system.

Inconvénients :

I would very much like to be able to cap invoices to budgets and to not be able to automate invoices that are over the budget in the system.

Fazal Rahman
Fazal Rahman
Data collection officer (Afghanistan)
Utilisateur LinkedIn vérifié
Conseil en gestion, 1 001–5 000 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Track your tasks and time at the same time and have your invoices ready.

5,0 l’année dernière

Commentaires : Just amazing, I enjoyed and is a profitable experience while exploring it more and more finding out more features, time tracking, and generating invoices is most profitable for me.

Avantages :

Time tracking, tracking each task and period of task and deadlines, monitoring each team and members' tasks and time, and generating weekly, and monthly timesheets.

Inconvénients :

There is nothing to be disliked about BigTimes, it is just the perfect combination.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Loisirs, voyage et tourisme, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Big time review

5,0 il y a 6 mois

Avantages :

- Easy to track your report and to manage.

Inconvénients :

- You can't update your own report easy.

Samuel
architect (É.-U.)
Urbanisme et architecture, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

project budgeting and time tracking dashboard feature is very good

5,0 il y a 2 ans

Commentaires : very good 9/5 out of 10. Great customer support that is United States based.

Avantages :

BigTime has a great dashboard that enables me to see multiple jobs at once and see how our hours are tracking with our budgets. And it has a good hours / time tracking input format that is fairly simple and quick. It benefits our architecture office. [sensitive content hidden] helped us figure out some bulk commands that were a great time saver. Excellent and responsive customer support.

Inconvénients :

there are a few kinks integrating with quickbooks, but they are minor in the overall scheme of things

lisa
office mananger (É.-U.)
Comptabilité, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Zendesk is wonderful/excellent service

5,0 il y a 2 ans

Commentaires : Wonderful/Excellent service

Avantages :

Tract Time/Billing/invoicing. It is wonderful to be able to invoice so easy and worry free.

Inconvénients :

when the sync button will not work with QB.

Thomas
Financial Analyst (É.-U.)
Logiciels, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Great customer support

4,0 l’année dernière

Avantages :

My customer support rep, [sensitive content hidden], was very responsive and helpful in getting my issue resolved. when we werent getting anywhere through the chat, he offered to jump on a call with me and helped me step by step

Inconvénients :

there seems to be some redundancies in the platform that make it difficult to figure out where certain issues are stemming from/how to resolve them

Veronica
Finance Lead (É.-U.)
Services et technologies de l'information, 201–500 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

New User of Big Time

5,0 il y a 2 ans

Commentaires : Using Big Time will certainly save time in processing monthly invoices. I was also very happy with the "chat" assistance. So friendly , attentive and able to resolve concerns quickly

Avantages :

New user of Big Time and immediately found the ease of working through the portal. User friendly - easy to use and navigate

Inconvénients :

No major concern so far - as a new user I dont expect to have any issue

Vinit
Backend developer (Inde)
Logiciels, 51–200 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

BigTime is a time recording and billing application for professional services companies that is host

5,0 il y a 2 ans

Commentaires : BigTime is a robust and adaptable time tracking and invoicing system that provides a variety of features and capabilities to assist companies in more effectively managing their time and expenditures.

Avantages :

BigTime is a time recording and billing application for professional services companies that is hosted in the cloud.

Inconvénients :

However, the BigTime payment scheme may be a detriment. Although it offers a variety of pricing options to suit various needs and finances, some users have complained that the price can mount up rapidly, particularly for bigger teams or organisations with more intricate billing needs.

Mahmoud
Expert-Comptable (Burkina Faso)
Études de marché, 501–1 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

BigTime review

5,0 il y a 2 ans

Avantages :

Very useful software and an easy to master interface. It allows easy management of various custom reports and helps a lot in payments

Inconvénients :

No major problem for this software only that it will be necessary to leave a little more fields customizable

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Internet, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The best solution for workflow management

5,0 il y a 2 ans

Commentaires : BigTime is the best software for workflow automation and it is easy to learn. It increases the efficiency of the company, with several features. I recommend bigtime

Avantages :

It is the best service automation software, a real helper that has helped us grow our business with its features. Bigtime makes it easy to manage various custom reports and process payments. Its interface is easy to use.

Inconvénients :

Since I have been using it I have not encountered any problems as such, it works very well

David
Co-Founder & Partner (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Solid Platform for Professional Services Organizations

5,0 il y a 5 ans

Commentaires : Automating, improving, and reducing time and cost required to process weekly time and expense. Providing reporting and audit-ability across the entire process with a few button clicks vs having to sort through manual data collection templates.

Avantages :

Overall, we have been very happy with BigTime and its use in support of our field consultants. Our production implementation went smoothly and their staff provided helpful training and support to assist us with our launch. In addition, we have been very pleased with the configurability of the platform - just about every time we wanted to do something a certain way, for example how we wanted to display the form for our field's timesheet data entry, there was a way to configure the system to our liking. Also, we have been very impressed with the speed of the system and the design of the user interface. It's very responsive, easy to use, and everything is laid out intuitively. Also, the Reporting module is very comprehensive and it provides a way to pull data just about any which way one could want. BigTime has also been responsive and helpful in helping to support us when certain custom reports were required and we needed some guidance. Special thanks to both CSRs for their support with our implementation.

Inconvénients :

We have no outstanding support tickets currently and we have only seen a few small glitches but once we bring them to the vendors attention there is usually a way to correct it or some type of acceptable workaround. As far as suggested areas we think they can improve upon, one would be having the ability to set up to send specific invoices to multiple customer contacts on the To: line. Another area for improvement is sometimes the bill rate isn’t pulled into the invoicing module consistently so we have to re-enter all the rates in that particular project code. As far as platform enhancements to make BigTime even better, we have suggested the ability to enhance the Allocations module so a manager can forecast a resource across multiple projects within the same or multiple accounts from the same screen/grid. Today this must be done via clicking into each project in the Project List section which is time consuming and a little clunky. This would be huge for us since we have a number of consultants who work on multiple projects across a given week/month/etc. Another enhancement would be to provide easy-to-pull reports that show a consultants profitability (revenue generated minus cost) across a given date range. This is not currently doable with the platform, but all the data is there since the system maintains both bill rate and cost-level information. We are hoping these items make their way onto the product roadmap here in the relative near future.

Réponse de l'équipe de BigTime Software

il y a 5 ans

David, First of all, thanks so much for posting this extensive review for us here at BigTime. It is most appreciated and valuable to get specific feedback from our users. We are pleased that you're finding the platform responsive and flexible enough to meet your needs and we are very pleased that both Jeff and Kevin have provided excellent support to you. Please do reach out to us here at Customer Success if we can be of further assistance in any way - we are always happy to help. Thanks again, The BigTime Customer Success Team

Nicholas
Nicholas
Director of Operations (É.-U.)
Utilisateur LinkedIn vérifié
Urbanisme et architecture, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy to use software with great customer support

5,0 il y a 3 ans

Commentaires : As I've said above, fee tracking and time tracking have really tightened up for our company thanks to BigTime. We're able to know the health of our projects in one click with a report.

Avantages :

Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank. Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.

Inconvénients :

As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers. Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.