BigTime - Avis

Gérer les projets n'a jamais été aussi simple

Avantages :

Programmer et suivez l'évolution de chacun de vos projets en quelques clics. C'est simple et transparent avec BigTime. En plus, c'est gratuit, ce qui ne gâche rien.

Inconvénients :

Bon...Il faut quelques jours pour prendre la main et ne pas vous perdre dans les différentes fonctionnalités de l'appli.

A fantastic tool for managing projects

Commentaires : The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Avantages :

It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

Inconvénients :

BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

BigTime is better than our Excel timesheet

Commentaires : Introducing BigTime completely revolutionized how we run our company. Our chat support session with [sensitive content hidden] this evening was quite productive. When our company's time tracking and billing systems were combined, it was a huge help.

Avantages :

The orientation procedure went really smoothly. We were given excellent assistance; even when we had queries in the period between sessions, the personnel responded quickly. The program is straightforward, and the mobile application is fantastic for our field staff.

Inconvénients :

Even though making adjustments to our invoicing system can be challenging at times, we've always received helpful responses from the staff that have allowed us to go forward with our plans.

Both the interface and the customer service are excellent

Commentaires : Through the BigTime Wallet, sending and receiving invoices is a breeze. BigTime has improved the speed with which we are paid. The fact that it integrates with Quickbooks makes billing a breeze. Using BigTime wallet, you can get paid much more quickly.

Avantages :

It's simple to use, and the help desk service is excellent. Brittany U. and I got on a Zoom session to discuss the problem, and we were able to address it quickly. You can count on an immediate response from the support team, or at least a prompt reply.

Inconvénients :

Until the features are explained in greater detail, they may be difficult to use. Is there a way to add files or links to external files to a project? Not yet, at least.

Bigtime

Commentaires : Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Avantages :

I like that you are able to create your own engagements per client.

Inconvénients :

I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

Alternatives envisagées : QuickBooks Desktop Enterprise

Pourquoi passer à BigTime : They company told me it was an easy use.

Customer Service

Commentaires : Invoicing and interfacing with QuickBooks is a huge plus for my business

Avantages :

It is a full featured package with many tools I am not using since they don't apply to my business

Inconvénients :

Some features are not intuitive which leads to extra time to complete or change something

Accounts Receivable/Accounting Manager BigTime Review (Not project management)

Commentaires : The training was really amazing. And the capabilities made it well worth the switch from Productive.

Avantages :

The customization and the ability to track just about anything you want for project management, profitability and invoicing. And the integration with Quickbooks.

Inconvénients :

I wish more fields were customizable. The handful that they allow you to rename are great, but more would be better! I wish there was a 45 day training session to ask questions that arise after using for a bit.

Alternatives envisagées : Microsoft Teams, Adobe Creative Cloud Express et monday.com

Pourquoi choisir BigTime : Productive was very limited, and the budgeting side was terribly difficult to navigate especially with our high volume of monthly retainers

Logiciel antérieur : Productive

Pourquoi passer à BigTime : I was not part of the research that was done. I was given the final choice to test and work with the sale rep to ensure that it performed the way we needed it to. If I was not happy we would have gone back to the drawing board. But, I know one of our main objectives is to track project profitability and this is so far doing what we needed it to do.

Connect with humans who understand the product and its purpose

Commentaires : Fast and effective

Avantages :

It performs a significant amount of the project management and time tracking tasks that we need. Support is always a quick chat away.

Inconvénients :

I wish we could see our billing rate schedule in one place rather than having to go through individual staff data tabs.

Best thing my company ever did

Commentaires : Now that we have made the switch to BigTime, we have begun to realize how much time was wasted using spreadsheets, outdated time tracking software, a different project management tool for each project. We are saving time and endless headaches.

Avantages :

Prior to BigTime, my organization used a hodgepodge of systems to track time, track expenses, and invoice. Having all three of those in one spot has saved us 40+ man-hours a month. The customer service is also fantastic. Our implementation specialist, [SENSITIVE CONTENT ] is very easy to work with and really knows his stuff.

Inconvénients :

Coming from a mess of different tools and consolidating into one simple, easy to use tool, it is really hard for me to say what can be improved at this point.

Alternatives envisagées : NetSuite

Pourquoi passer à BigTime : The cost was a large driving factor, but simplicity was really the reason.

Excellent PSA tool, offers good return on investment.

Commentaires : BigTime spares our admin and bookkeeping division a part of time, we already recorded time in Quickbooks, which was all entered by hand. With BigTime, representatives log their time, and with many buttons, we are able send all the information from our employees' timesheets to Quickbooks for finance. We collaborate with other firms on our contracts, we utilize this as a asset and monetary venture administration apparatus for all contracts. We utilize it for all time following for our different ventures, the reporting segment is incredible - lots of standard reports accessible or we have the capacity to make our possess. Billing is additionally exceptionally simple, there are so numerous choices for how to bill that we are able utilize anything makes the foremost sense for us based on different subtleties, as well as for our clients. Cost following is additionally exceptionally straightforward and natural for our workers.

Avantages :

The ability to sync with Quickbooks is a significant selling factor for our firm; it has proved quite useful in checking data. We can also use the sync capability to create projects in Bigtime that are not yet in the billing stage and maintain them there until the project is awarded to us. The program that we now use for all-time tracking and billing is highly straightforward for both workers and contractors to use, as well as incredibly adaptable and versatile. Your support crew is wonderful; they are incredibly attentive and comprehensive, and they respond quickly to my inquiries; they have been a huge help to me in my varied support requirements.

Inconvénients :

The one big issue we've had is that our Quickbooks sync doesn't always function properly, but it's difficult to identify whether this is a BigTime or a Quickbooks issue.

Great customer support

Avantages :

My customer support rep, [sensitive content hidden], was very responsive and helpful in getting my issue resolved. when we werent getting anywhere through the chat, he offered to jump on a call with me and helped me step by step

Inconvénients :

there seems to be some redundancies in the platform that make it difficult to figure out where certain issues are stemming from/how to resolve them

First Impression of Big Time

Commentaires : My experience with Big Time has been pretty positive. We hope Big Time will help save us time with manually entering items and help atomize this process by being able to export data to import into our accounting system. The mobile app will help our employees turn in expense reports and time sheets on time and be able to snap a picture of their receipt for future input.

Avantages :

Product is very user friendly. Many options to customize fields, invoices, and reports. Communication with support and representatives is great. So far it is very easy to use.

Inconvénients :

There are a couple of features that are missing pertaining specifically to my company. There is not a direct vendor bill field or a way to create a contract for clients that have billable rates/fees that could vary month to month. But there is a work round to achieve this.

Easy to use software with great customer support

Commentaires : As I've said above, fee tracking and time tracking have really tightened up for our company thanks to BigTime. We're able to know the health of our projects in one click with a report.

Avantages :

Our small business needed a platform to help us accurately track the financial health of our projects. We moved to BigTime from QuickBooks Online because we needed deeper control of our time entries and fee tracking. The Report Center really leverages the data entered into the system so that at a push of a button your data is organized and presented in an easy to understand report. Custom reports are a great feature, and with the help of the support team you can create whatever report your company needs. Thanks to BigTime we've been able to track the health of our projects with precision, and the overall health of our company has BigTime to thank. Everyone we've worked with at BigTime ([SENSITIVE CONTENT]) have been extremely friendly and helpful whenever we've come to them with a problem or request.

Inconvénients :

As BigTime has grown over the years they've taken their users suggestions to heart. If a feature isn't currently active on BigTime it most likely is in the pipeline for future integration. We've seen our suggestions turn into real features throughout the duration of our use of the platform which is always great to see when companies listen to their customers. Sometimes the reporting center isn't as intuitive as you'd like it to be, but with a little help from their support team they can help custom build your reports with you.

Honest Review of BigTime

Commentaires : Finding the right project manage the software to keep your projects on time and on budget can be tough. Luckily, big time aims to do just that.Big time is project management software with a focus on time tracking and budgeting.
Big time is project management and billing software targeted at professional service firms such as engineering, legal or IP services. The project management tools allow PMS to track time expenses, project status and task assignments, resource management tools to help keep teams on the same page and see how project plans fit together in big time includes a billing and invoicing features with a variety of industry standard billing scenarios to fit users and their clients specific needs. Big time is priced per user per month billed annually and offers three plans with increasing prices and features Express Pro and Premier. The bulk of big times features start with that Pro Plan with Premier adding items like resource allocation, revenue projections and unlimited API access. There's no free version of big time but there is a free trial available. Big time is web based and accessible via modern browsers. But it's also available for download on both Mac and Windows, and has mobile apps for both the iOS and Android devices. Big Time comes with a number of features to help you manage project management functions. Big time features project management tools to keep projects running on time and on budget.

Avantages :

-Ease of use -The staff and support as being especially helpful -The mobile timesheet app is convenient for tracking time on a granular level

Inconvénients :

-Data import from previous systems can be cumbersome with the user citing data not matching up after the import -The intergration with Quickbooks can prove difficult with some users complaing that the system have had a hard time syncing up

Cloud Based Time & Project Tracking for CPA firm

Commentaires : Does what I need - staff have no problems at all entering time and it does all we need to track returns and who has what

Avantages :

I chose this software since cloud based access and integration with Lacerte and Quickbooks, my staff has found it easy to use.

Inconvénients :

Reports are very, very generic and lacking compared to other programs I have used

Bigtime Review

Commentaires : My company is able to use Bigtime for time and job management. All of our employees utilize it and is pretty user friendly. Customer support is extremely important to me and I have been working with representative who is the Manager for Customer Success and she has been great to work with! Without her support I would not have been able to learn how to utilize all of the functions that are beneficial for our business. I look forward to continuing to work with representative with helping me grow my knowledge of the software and utilize all of the great functions Bigtime has to offer. Thank you representative!

Avantages :

I like the functionality and how we were able to have some custom features made that are helpful for my job/company and how we use Bigtime.

Inconvénients :

I don't like that there are some advanced features offered but they are not completely working when I try to set them up.

Big Time Switch from Timeslips after 20+Years

Avantages :

It is bendable once you figure out exactly what you need it to do. Customer Support works with you to get to your end goal. I am particularly pleased with the ongoing support have received from [SENSITIVE CONTENT HIDDEN], who handles every support ticket with Support, Satisfaction and Complete Competence . Her knowledgebase is clearly an asset to her customers and what she is unsure of, she escalates and does not spin her or your wheels wasting time, which is a precious commodity in the World of REMOTE WORK Space.

Inconvénients :

Its inability to perform some task that I am used to which is to be expected in a switch form one system to the next.

Data Visibility And Project Cost Management

Commentaires : Overall, BigTime has been easy to do business with and the software has optimize our back office. The front end time and expense reporting system allowed us to kill static Excel forms and provide our users with a clean modern interface to start the data entry process.

Avantages :

BigTime allowed us to optimize how we track project dollars and hours. In the past we would manually enter the data multiple times to different forms and systems - it was always out of date static information. Now, we enter the data once and have real-time access to project costs and hours. The data flows to invoices, reimbursements, and reports.

Inconvénients :

Overall, the software is solid. There are a few navigation workflows that can be improved. BigTime is aware of some click stream patterns that result in getting too deep into a project where you need to click back out to the "home" screen to restart a navigation into a project. This happens more on the administration side - the time and expense entry process is simple.

Excellent for Engineering Services

Commentaires : I have tried many solutions in the past and I found BT was the best fit for our organization. Very cost effective compared to other solutions. It requires little time to produce reports and the engineers find the UI for entering time easy and fast.

Avantages :

Ability to easily add staff, create projects and budgets Report generation and ability to export reports to excel for pivot table analysis Fast online server responses

Inconvénients :

No ability to import project files from other applications, excel / MSProject Limited number of levels for sub-tasks

Big Time Migration

Commentaires : We were switching from an antiquated time & expense software that had reduced technical support to the point where we were almost at a standstill. Big Time was easy to use and set up and we had great support from our account executive from the initial demo all the way through our trial period to quickly getting us set up. Our office has breathed a sigh of relief at having a more nimble and intuitive product to record time & expenses. We were able to quickly set up clients due to the ease of integration from Quickbooks. We love the ability to change reports easily based on what is useful for us and to be able to adjust invoices fairly easily based on what each of our clients like to see. Our staff training has so far been quite minimal as it was easily picked up by everyone. We are in the early stages so we might run into problems later but so far so good. This program also has the flexibility to help us figure payroll overtime with reports rather than having to wrangle the information from an excel type exercise. We have not used this software for any project management type of viewpoint and there are probably better programs out there if that is your mail goal for roughly the same price. However, if you are looking for a time & expense recording, payroll and invoicing program -- especially if Quickbooks integration is also a pro -- then this is a good bet. We have not had to go back to technical support very often as the program is very easy to pick up on. There are lots of options for invoicing looks as well so you will be able to find something that will work for you. There are some quirks or shortcuts that the program uses so please use the set up team and don't be afraid to ask questions if you don't understand because they are very responsive.

Avantages :

Ease of Use for time entry and set up Technical Support Mobile App Quickbooks integration for both online and Enterprise version

Inconvénients :

There are some quirks to the product as far as knowing where to click to make changes. Minor issue really and is covered by support calls pretty quickly.

Review of BigTime After a Month

Commentaires : After reviewing four options for Time and Expense Tracking software we decided on BigTime for two reasons: Ease of Use and Invoice Templates. The Time and Expense entry for the engineers in our office was intuitive and easy to learn. The mobile app works very well and is used more than we anticipated. From the administrative aspect the setup is relatively easy and the user interface is easy to follow and understand. I really like how the screens navigate from one to the other and how I can customize what I want to see on each screen. The clicking on the column headings to view the information in varies ways is great. We create about 50 - 60 invoices each month where the format may vary depending on the client for each one. BigTime does a good job of providing a base of invoice templates with the flexibility customize. The one thing that is really missing from the invoicing option is the ability to display the Total Cumulative Amount Invoiced as of the current invoice (prior amount + current invoice amount). I have requested this change and hopefully it will be added. The last aspect is customer support. Two training sessions were included in the software subscription. The first one was good for the very basic information, maybe a little too basic. The second session was much more informative that gave us some good practices to use with BigTime (Brea was very knowledgeable in both). The day to day support seems short handed. Most of the time you have to send an email and wait for a response which could take hours or the next day. As a new user that was a little frustrating. I don't necessarily need to talk to someone on the phone but a live chat would be great to get an answer and move on. That is the one area that I would recommend BigTime address. Overall we are happy with our decision to go with BigTime and I would recommend BigTime to others.

Avantages :

The user interface is very intuitive and easy to learn

Inconvénients :

I cannot display a cumulative invoice total in the budget summary for invoicing (prior billings + current billings).

So glad I found BigTime!

Commentaires : We are just getting started with BigTime, so I can't speak yet to the changes it's made for our organization. However, if the enthusiasm my team has displayed about potential benefits BigTime can offer us is any indication, we are going to be very happy indeed! The BigTime sales rep was so helpful, friendly, responsive, and informative while he was walking us through the product demonstrations that I feel like I know the software fairly well even though my hands-on experience with it is still minimal. I think the biggest challenge will just be to get everything configured in a way that allows us to get the most out of it. Based on my experience with customer service, I have no doubt that they will help us over any hurdles that pop up if we need to reconfigure things at a later time.

Avantages :

- Dedicated, personalized customer service. - Lots of customization options. - Thorough training process to help us make the most of the software. - Customers can make requests for software updates or changes, and BigTime is responsive to them.

Inconvénients :

- The grey, tan and orange color scheme, and I'm only mentioning that because I have to write something in this section!

Bookkeeper

Commentaires : I am delighted with representative and the rest of the staff at BigTime they provide topnotch service! You definitely get your bang for your buck $$ with Bigtime.

Avantages :

The bosses and staff enjoys working with BigTime because the support is so wonderful. They are friendly and very knowledgeable, If I have questions and concerns with various issues the BigTime staff has been amazing. Several times I have had representative. as a support technician and if I cant seems to explain myself she will make extra effort to verify what the issue is.

Inconvénients :

So many options it can become overwhelming.

Expense/Time Tracking Made Easy

Avantages :

That it sync with our Quickbooks account, makes tracking time and expenses easy and accessible to our employees who work in the field, and the support team is always prompt and helpful.

Inconvénients :

The mobile app can be glitching. I recommend to our staff to enter time and expenses on the app, but to review and submit them through the desktop version.

Easy and effective

Commentaires : It captures and organizes my team´s times and expenses, providing great operational and management reports, plus information for Project Management EVA (Earned Value Analysis) control.

Avantages :

The simple and straight forward interface, information structure and ease to operate.

Inconvénients :

There isn´t anything I don´t like. The only issue I had so far was exporting reports to Excel 365 on a Windows 10 laptop.