--- description: Bloomfire : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bloomfire - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de recherche](/directory/31096/enterprise-search/software) > [Bloomfire](/software/131501/bloomfire) # Bloomfire Canonical: https://fr.capterra.ca/software/131501/bloomfire Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/131501/bloomfire?page=2) > Logiciel de gestion des connaissances permettant aux équipes d'accéder à l'intelligence collective de leur entreprise, de l'exploiter et de s'en servir pour collaborer. > > Conclusion : 254 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Bloomfire? Bloomfire est idéal pour toute équipe, entreprise ou organisation à la recherche d'un moyen utile de partager des connaissances de manière sécurisée, facile et pertinente. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 254 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Bloomfire - **Pays**: Austin, É.-U. - **Fondé**: 2010 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Pays-Bas, Royaume-Uni, Suisse, États-Unis ## Fonctionnalités - @mentions - Accès mobile - Alertes/Notifications - Assistance à distance - Bibliothèque de contenu - Catalog Management - Catégorisation des ressources - Classification des documents - Contrôles/Permissions d'accès - Création de contenu - Discussions/Forums - Enquêtes et feedback - Fil d'activités et d'actualités - Gestion de contenu - Gestion de la base de connaissances - Gestion de la communication - Gestion de versions - Gestion des commentaires - Gestion des connaissances - Gestion des documents - Gestion des flux de travail - Gestion des utilisateurs - Importation et exportation de données - Intégration de l'utilisateur - Marquage - Mise en forme de texte - Notes et commentaires - Options de publication de contenu - Outils de collaboration - Outils en libre-service - Partage des fichiers - Portail libre-service - Rapports et analyses - Rapports et statistiques - Recherche en texte intégral - Recherche/Filtre - Réseau privé - Saisie de documents - Stockage de documents - Stratégie de marque personnalisable - Tableau de bord d'activités - Third-Party Integrations - Visualisation de données - Éditeur de texte enrichi ## Intégrations (13 au total) - Box - Dropbox Business - Dynamics 365 - Google Drive - Google Workspace - Microsoft Dynamic 365 CRM (JourneyTEAM - Reseller) - Microsoft Teams - OneDrive - Salesforce Platform - Salesforce Sales Cloud - Slack - Tableau - Zendesk Suite ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de recherche](https://fr.capterra.ca/directory/31096/enterprise-search/software) ## Catégories connexes - [Outils de recherche](https://fr.capterra.ca/directory/31096/enterprise-search/software) - [Logiciels de site web](https://fr.capterra.ca/directory/14/portal/software) - [Systèmes de gestion de contenu](https://fr.capterra.ca/directory/10007/content-management/software) - [Outils de gestion des connaissances](https://fr.capterra.ca/directory/30094/knowledge-management/software) - [Logiciels pour études de marché](https://fr.capterra.ca/directory/10041/market-research/software) ## Logiciels similaires 1. [monday.com](https://fr.capterra.ca/software/147657/monday-com) — 4.6/5 (5726 reviews) 2. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) 3. [MangoApps](https://fr.capterra.ca/software/131314/mangoapps) — 4.4/5 (150 reviews) 4. [Seismic](https://fr.capterra.ca/software/140225/seismic) — 4.6/5 (215 reviews) 5. [Centralpoint](https://fr.capterra.ca/software/161470/centralpoint) — 4.6/5 (9 reviews) ## Avis ### "Easy to use" — 5.0/5 > **Mary** | *13 novembre 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: It transposes videos, provides full text search, allows for different groups to be created, user analysis so we know if we are getting our money's worth for the tool. > > **Inconvénients**: I wish I could edit docs in the tool. But there are few cons that we have found at this point in time. > > Implementation was a dream. They had a team that helped us manage the project and uploaded all our content for us. As a small team, this was important. ----- ### "Bloomfire - Exceptional platform" — 5.0/5 > **Alexis** | *6 septembre 2023* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Key aspects: searchability, how it looks, and organization features. > > **Inconvénients**: I feel that the reports could be enhanced. We would like to pull data easily such as documenting if/when people are logging in. Right now the process is extremely manual (you have to look at each person individually). However, customer service has been wonderful in assisting us in this. Additionally, it would be amazing to update some of the formatting options. The bulleting in particular can be very finnicky. > > Overall, we needed a knowledgebase that was better for our department. Our previous KB was a bit of a mess and very difficult to search or find any basic information. Bloomfire has been an amazing change\! I would choose them everyday. ----- ### "I mean, if you really hate SharePoint" — 3.0/5 > **Tony** | *16 janvier 2024* | Comptabilité | Taux de recommandation : 4.0/10 > > **Avantages**: Bloomfire is one of the few systems that my company uses that has not yet had a massive outage. It seems like it's fairly customizable. > > **Inconvénients**: I don't know if it's Bloomfire or my company's implementation of it, but searching for a knowledge base article is an absolute disaster. > > One of my company's top knowledge base articles is titled "How to Search in Bloomfire" - actually we don't call it Bloomfire we call it our own internal name to stay on-brand even internally. It describes how to perform a boolean search such that you filter out the detritus that it pulls up even if you search for an article's exact name. Also, you can be part of different access groups within Bloomfire, which allows you to keep some entries company-wide and others restricted to management or tech support. If you want to post an article in multiple groups, it actually produces multiple links which do not reference one another. So if I have access to an article in Group A and it's also in Group B, and I send someone in Group B the link that shows up on my computer - they can't open it. The software isn't smart enough to go "Ah, yes. That's the same article as the one you have access to. Let me direct you there." It should just be one link with permissions attached to it - you can open it or not. Instead it's several links, permission-specific and therefore overly complicated. Also, if you try to link articles with hyperlinks as a wiki, you better be sure that everyone is using the same links. We also have a moderation team to sort of make the final judgement on what gets posted. My company did not hire subject matter experts for this position, so those of us who want to submit an article have to let it go through a convoluted approval process. And what if my article gets approved, and I am the author, and I decide to change it? As far as I can tell, the change requests go to a black hole and it's been literally years and I'm the only one who can see my edits to my article. Again, I think some of these have less to do with the product and more to do with my experience with my company's implementation of the product, so hopefully it will give you an idea of what not to do. ----- ### "Bloomfire is THE platform (and partner) for expanding the use of our data" — 5.0/5 > **Utilisateur vérifié** | *28 juillet 2023* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to use - for uploading and downloading content > > **Inconvénients**: Nothing really, but to get the most out of it you really need a plan for organizing the content. Their team helps with that, but it's not something you can just do and forget about - you need to constantly be thinking about how to maintain the content. > > Took our team to the next level. Love it. ----- ### "Happy with Bloomfire existing Functionalities" — 4.0/5 > **Anusha** | *24 août 2023* | Produits pharmaceutiques | Taux de recommandation : 7.0/10 > > **Avantages**: The search features and the capability to have the blogs/ articles created within it.The archival system and the version controls are the best ever features.. > > **Inconvénients**: having 2 links created for the same post when it is mapped under 2 groups. > > it's been a year with Bloomfire and the initial migration process was pretty smooth and we are enjoying using the platform.The 2 key things that can make the platform even better are, the bulk upload option and the deeper access restriction options. ----- Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/131501/bloomfire?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/131501/bloomfire) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées