17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel
En savoir plus sur Act!
Act! Premium améliore votre communication, augmente vos ventes et fidélise vos clients sur le long terme.
This definitely makes it easier for remote teams. Integrated email marketing helps drive necessary demand visibility.
Very difficult to integrate with email server. Complicated email attachment.
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ACT was the best back in the day
Déception amère
Commentaires : Depuis que j'ai acheté act 24, j'ai passé 15 heures à essayer d'avoir les fonction que j'appréciais tant depuis act0.3 . Un technicien mal capable a paszé son temps à incriminer l'environement microsoft, l'ordinateur etc... etc...
Avantages :
J'utilise act depuis 25 ans. J'en suis de moins en moins content.
Inconvénients :
l'envoi de mail en nombre que j'utilisai beaucoup ne fonctionne plus. Le but des vendeur est de pousser les entreprises à utilise Marketing automation que Act facture au prix fort
Réponse de l'équipe de Act!
il y a 12 mois
Hi Cyril, We always appreciate hearing from our customers and are sorry to hear that you are experiencing issues with accessing some features. An Act! team member will be following up with you directly.
Récupération d'information
Avantages :
C'est un des meilleurs logiciels dans la de communication on peut augmenter les ventes avec cela Tu peux créer tes propres historique d'appelIl est facile est facile à utiliser
Inconvénients :
Je n'ai rien à reprocher à ce logiciel depuis que je l'utilise
Réponse de l'équipe de Act!
l’année dernière
Thank you, Gildas, for your review and feedback. We are happy to hear Act! is helping you increase sales and optimize your communications and data management. We appreciate you!
Act! CRM
Avantages :
Act ! Une logiciel très remarquable en fonction des gestions des petites entreprises. Du coût c'est l'un des meilleures logiciels de communication. On peut gérer les ventes avec cela
Inconvénients :
je dirai que j'ai pas trouvé de mal à ça juste qu'il y ait plus de fonctionnalités
Réponse de l'équipe de Act!
l’année dernière
We love hearing from customers Emmanuel! Thanks for letting us know that Act! is helping you manage your sales. We look forward to more years of delivering value to you!
Logiciel d'amélioration
Avantages :
Ce logiciel vous aide à améliorer la communication, à augmenter vos ventes et à rendre vos clients longuement fidèles à vos différentes entreprises
Inconvénients :
Il n'y rien de reprochable à cet application pour l'instant
Réponse de l'équipe de Act!
l’année dernière
Thank you, Eunice, for letting us know that Act! is helping you grow your business, and improve customer retention and communications. We really appreciate you taking the time to share your insights with us!
Meilleures logiciel de CRM
Avantages :
Facile à utiliser et nous permet de rechercher les informations de CRM
Inconvénients :
Depuis son utilisation, j'ai pas rencontré de difficulté .Je recommande vivement autres l'utilisation de ce logiciel
Réponse de l'équipe de Act!
l’année dernière
We are thrilled, Maurice, to hear that you're enjoying how Act! lets you easily access your information.
Act! Le bon
Avantages :
Je n'sais pas comment ils font mais permettre aux gens d'automatiser leurs business c'est vraiment fantastique
Inconvénients :
Le seul problème est qu'ils n'ont pas encore de défaut
Avis sur act
Avantages :
Meilleurs logiciels de gestion des contacts, en matière de marketing
Inconvénients :
Je ne pas rencontrer de difficulté depuis mon utilisation.
Réponse de l'équipe de Act!
l’année dernière
We are happy to hear, Kossou, that you are enjoying using Act! and leveraging its marketing automation features. We appreciate you taking the time to provide a review!
Logiciel de communication
Avantages :
Donne une facilité pour les tâches à distance
Inconvénients :
Le serveur est très difficile à intégrer
Réponse de l'équipe de Act!
l’année dernière
We appreciate your feedback Elis, and are sorry to hear you've experienced difficulties. We hope you'll reach out to our Support team so they can assist you as we want you to have a seamless experience. You can reach them at https://www.act.com/resources/contact/ or call 866-873-2006.
Logiciel d'amélioration
Avantages :
C'est un appli qui vous aide à augmenter vos ventes, à améliorer les communications et à rendre vos clients fiers et fidèle à vous
Inconvénients :
Il n'y a rien de compromettant et veiller vivement vous intéresser à act!
Réponse de l'équipe de Act!
l’année dernière
Thank you, Elyse, for your review. We appreciate it!
Easy tool
Commentaires : Only had the change to use free trial, integrated with Sage 360 as it is owned by Sage. Created a few marketing automation and went live as well, got great results, it had potential. Used its app also to track progress and results.
Avantages :
Mostly used Act's features of contact management and marketing automation in CRM, it has a feature that brings together all of the customer data into a centralized database. Using automation tool is so easy and helps you track every steps.
Inconvénients :
Not so many features but the essential features are enough to get what is really needed. The support for the product has ended.
Réponse de l'équipe de Act!
l’année dernière
Thank you, Bo for your review. We value your feedback! It sounds like you might be using an older version of Act! and hope you'll check out this webpage for information about our exciting new features and enhancements. https://www.act.com/upgrade-center/
Alternatives envisagées :
ACT cloud for Marketing
Commentaires : ACT is a solid program and has been working for us since 1999. The cloud based version is new for our company but one we are welcoming since we want to speed up the database process. The old desktop version has become super slow and time consuming with freezes and overall slowdowns navigating through the CRM.
Avantages :
We have been using ACT for 19+ years. To make the switch to the cloud version just seemed logical. It has the basics features that we need and was simple to transfer over to the client.
Inconvénients :
ACT does not have all the bells and whistles that we would like such as power dialers and automatic reporting.
Réponse de l'équipe de Act!
il y a 5 mois
Thanks for letting us know, Tracy, that Act! Premium Cloud is meeting your CRM and marketing needs. We appreciate you taking the time to let us know.
Act is like a diesel engine, will never let you down.
Commentaires : I did used it for years and plan to stick with it
Avantages :
Very easy to customize, with lots of add-ons and a decent price.
Inconvénients :
they are not too quick to respond to the other companies developments
Réponse de l'équipe de Act!
il y a 4 semaines
We love your metaphor, Gerry! Thanks for the compliment and for taking the time to leave this review! We strive to provide SMBs with affordable and feature rich CRM and email marketing solutions!
ACT! User Since 1999
Commentaires : Overall I still enjoy using ACT!. The only comparable products that I am aware of are Maximizer and Goldmine. I do not know if they are still supported, however, I believe ACT! still has a stronger user base. I would expland my use of ACT! if I felt comfortable that the PC-based product will continue to be supported cost effectively.
Avantages :
I like that I can still use a PC-based product that I control and provide security necessary to product our client and internal information. I like that my customized version fits my basic needs to manage contacts and periodically send email messages and letters.
Inconvénients :
I need ACT support to fix problems with email merge too often. The time required to send routine communications annually has increased at least 10 fold due to time needed to fix problems. Most of the problems seem to be keeping up with Microsoft.
Réponse de l'équipe de Act!
il y a 5 mois
We value our long-time users and love hearing from you! We are happy to hear that you like the benefits of Act! Premium Desktop, but are sorry to learn that you are experiencing issues with the email merge. We want to help as best we can. Please visit https://www.act.com/resources/contact/ or give us a call at 866-873-2006 to see how we can provide some assistance.
Alternatives envisagées :
Act is Better than Other PIMs
Commentaires : With Act, I always believed I was a step ahead of my competition.
Avantages :
I have been using ACT since 1995. It has been a central part of my business. Act allows one to keep the essential data on contacts and has easy many methods for looking up customers or information that might be elusive when one has several thousand contacts..
Inconvénients :
Over the years updates were often sketchy. Today those issues have been solved.
Réponse de l'équipe de Act!
il y a 4 mois
Paul, we really appreciate you as a long-time customer and are excited to hear that Act! is still meeting your business's needs after 28 years! Thank you for letting us know.
Argus International
Commentaires : Many times very frustrating because some of the functions were not clearly understood.
Avantages :
Easy access to several functions and reference information access.
Inconvénients :
In the past it was poor support because of long delays in answering and sometimes not able to understand the support person.
Réponse de l'équipe de Act!
il y a 3 semaines
We appreciate you providing this feedback, John. Thank you!
It's gotten so much better over time!!
Commentaires : Seems like I am always finding new things to do with the program. Very user friendly and I find it easy to navigate. Like with anything, you have to be willing to put some time into seeing what it can do specifically for you.
Avantages :
I have used several versions of Act for years now. I like the easy conversions of making excel spreadsheets to share data.
Inconvénients :
The Cons go back to the very early versions.
Réponse de l'équipe de Act!
il y a 2 semaines
It's always great to hear from our long-time customers, Tina, and learn how Act! continues to help them manage and grow their businesses. Thank you for this review.
ACT - Excellent Customer Support
Commentaires : always a great experience using ACT and always excellent support
Avantages :
always outstanding customer support. ALWAYS
Inconvénients :
nothing. Everything is awesome and nothing I like "least" about ACT
Réponse de l'équipe de Act!
il y a 4 semaines
You made our day, Scott! Thanks for sharing your great experiences with Act!. We know we only succeed when our customers do so we work hard to provide top-notch support. :)
ACT works for me
Commentaires : WONDERFUL Best data base I've experienced
Avantages :
As a result of my virtual illiteracy, I like being to make a call & have a competent, knowledgeable tech FIX my issues
Inconvénients :
The updates are a PIA luckily the staff compensates for my lack of computer savvy
Réponse de l'équipe de Act!
il y a 2 semaines
We appreciate you, Dom, and the time you took to leave this review. We are happy to hear that Act! (and our Support team) are making your life easier.
I have used Act! for 20 years and still love it
Commentaires : I have used Act! for 20 years and it has always been what I needed and easy to use! I could not have gotten this far without it.
Avantages :
It has always been what I needed to keep my real estate business growing. It constantly has been updated and easy to use.
Inconvénients :
The switch to the Cloud was a pain in the ass for me at first but I love it now.
Réponse de l'équipe de Act!
il y a 2 mois
It's always wonderful hearing from our long-time customers, Keith and we thank you for taking the time to let us know that you love Act! Premium Cloud and it's helping you grow your real estate business. Awesome!
Meda Int'l Review
Commentaires : Having used Act! in previous businesses as well as other solutions, Act! is probably the easier of solutions to use without having to tick endless boxes for information that would be surplus to our needs,
Avantages :
Easy and simplicity of use that we've customised for our business.
Inconvénients :
We possibly aren't maximising the use of our solution, but it does a great job for what we ant out of it.
Réponse de l'équipe de Act!
il y a 8 mois
Thank you Richard for your review. It's great to hear that you've customised Act! to fit your business needs and are enjoying its ease of use. We appreciate you letting us know!
My business would not survive without ACT!!!!!
Commentaires :
Superb is all I can say!!!!!!
Brilliant support from Luke and the team!
Avantages :
The information that is logged, the communication history is vital! ACT is the best product I've ever used and I've been using it for 12 years!
Inconvénients :
Nothing and I mean nothing!!!! The system has never let me down but I have to admit, you only get what you as the user input in!!!!
Réponse de l'équipe de Act!
il y a 8 mois
We are so happy to hear that Act! has been a vital part of your business for over 12 years, Andrew! We appreciate your review and would love to learn how you use Act!. If you're interested in sharing your story, please follow this link: https://www.act.com/success-stories/
Critical Act! program
Commentaires : With the exception of updates or new versions, it is the best program on the market.
Avantages :
East of use. Have used it since it was just ACT and not a version. Kept all of my records for at least the last 25 years.
Inconvénients :
When an update or new version is implemented, it is rarely a smooth transition. Normally can take between a day or a month to get things straightened out correctly. Each time we need to have technical support help us out. If it is a good tech, the process is smooth. If not, normally we just need to call back. Forget chat, just wastes time.
Réponse de l'équipe de Act!
il y a 8 mois
We appreciate your feedback, Derek, and value our longtime customers. Thank you for being a customer for over 25 years and for taking the time to leave this review!
Easy to use
Avantages :
We have been using Act Desktop for years. We recently converted to the online program to allow for easy coordination between partners. I was able to instruct an 80 year old man-set in his ways- how to use the new version within 30 minutes with very few questions. That in itself is worth the price!
Inconvénients :
So far, I haven’t seen anything that I don’t like.
Réponse de l'équipe de Act!
il y a 6 mois
Hi Terryl, We are happy to hear that Act! is helping you grow your business and it is accommodating your changing needs. We appreciate you leaving this review! Thank you!
One system
Commentaires : I have enjoyed getting to learn about Act and all the different features, but see that all of the new features cost more money. This is difficult for a small business with only a few users. I like that I can always get help with the added cost.
Avantages :
The act database is one area to keep all files and information. It is tied to Outlook and saves all emails under contact as well.
Inconvénients :
That you have to pay for each feature that you might want to use.
Réponse de l'équipe de Act!
il y a 6 mois
Hi Page, We are happy to hear that Act! is helping you manage your contact information. While Act! does offer optional add-ons, most of its features are included in the subscription price. Please check out this link to learn more. https://www.act.com/pricing/ Thank you for your review!
[sensitive content hidden]Senior Act! Account Executive
Commentaires : Good, but need to review the training which I've just become aware of after 18 months of using it.
Avantages :
the customer support services from [sensitive content hidden] Senior Act! Account Executive has been outstanding!
Inconvénients :
Its not the best service on the market but is sufficient for what we need.
Réponse de l'équipe de Act!
il y a 7 mois
Hi Lee, thanks for letting us know that our Sr Account Executive and support have been helpful to you. We invest a lot in our Support and Training resources because we know they are essential to our customers’ success. It sounds like you’re ready to learn more about how Act! can help you manage and grow your business and we hope you find the videos, knowledgebase articles, and webinars helpful.