Slack - Avis

4,7 (22 063) Donnez votre avis!

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Slack rassemble toutes les communications en un seul endroit. C'est la messagerie en temps réel, l'archivage et la recherche des équipes modernes.

En savoir plus sur Slack

Avantages :

And I have really enjoyed the community-centred interests people put into ensuring your challenges are taken care of is really encouraging. I love Slack for this singular effort.

Inconvénients :

The only drawback is that we just have too many avenues where we connect and so Slack just got lost with all the other programs and didn't become a priority. This is why we no longer use it.

Slack - Notes

Note moyenne

Simplicité d’utilisation
4,6
Service client
4,4
Fonctionnalités
4,5
Rapport qualité-prix
4,5

Probabilité de recommander le produit

8,9/10

Slack a reçu une note globale de 4,7 étoiles sur 5 d'après 22 063 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (22 063)

Lori
Lori
Lori
Utilisateur LinkedIn vérifié
Médecine douce, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Slack is a great tool for my small business

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Kossel Essognim
Freelance (Togo)
Logiciels, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Logiciel très complet et agréable pour travailler en équipe

5,0 l’année dernière

Avantages :

L’expérience utilisateur a été très bien pensée. J’aime bien la facilité de prise en main de l’application. On a tout d'une application de messagerie instantanée en temps réel. Le partage de fichiers et les intégrations avec des applications clés qui automatisent les processus importants permettent de gérer un pourcentage élevé de tâches en un seul endroit. J'aime également la possibilité que nous offre Slack d’analyser les donnés de nos discussions.

Inconvénients :

Parfois, sur l'application mobile, les notifications arrivent un peu en retard. À part ce petit souci, je pense que tout est parfait !

Jérémie
Tech Lead (France)
Aviation et industrie aéronautique, 10 000+ employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Un très bon outil de communication

5,0 il y a 2 ans

Commentaires : Nous utilisons cette outils principalement pour les discussions écrites en plus d'outils comme skype. Nous avons créés des canaux par projet et mis en place des commandes personnalisées afin d'automatiser certaines tâches.

Avantages :

L'outil est très pratique à l'utilisation. Il permet en période de télétravail de continuer à communiquer avec l'équipe facilement. La version gratuite est certes limitée mais fonctionne très bien. Aucune panne n'est encore venue gêner l'utilisation du logiciel. Fonctionne aussi bien en natif qu'en version Web. Il est customisable facilement.

Inconvénients :

La version gratuite amène quelques limitations : - L'assignation et customisation des groupes est limitée - La limite de message fait que si les utilisateurs sont nombreux, les messages disparaissent vite. N'utilisant pas le forfait payant, il est normal que nous ayons ces limitations. Il manque des canaux oraux.

Alexandro
Freelance (France)
Logiciels, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Super outil de communication

5,0 il y a 2 ans

Commentaires : Il est facile et amusant à utiliser, facile à configurer et, dans l'ensemble, c'est un outil puissant pour les personnes qui recherchent ce type d'application de messagerie.
Ce n'est pas pour tout le monde, mais ça vaut vraiment la peine d'avoir cet outil au moins une fois dans s carrière pour se rendre compte de sa facilité.

Avantages :

J'aime la facilité d'utilisation de Slack. On a tout d'une application de messagerie instantanée, il a plus de fonctionnalités et il est facile à utiliser. On peut lancer un appel avez zoom rapidement. Les rappelles de taches ou de reunion sont appréciables. On peut rattraper une discussion là où nous l'avons laisser nous pouvons donc suivre le file de d'une discussion rapidement Esthétique outil

Inconvénients :

Je ne vois pas trop de défaut à ce produit, si ce n'est des améliorations: - Faciliter l'utilisation des #. -La fonction d'appel vidéo, une vue en grille serait idéale pour les appels de groupe par exemple. -Améliorer le copier coller . Pas trop de défaut à signaler mis à part ces 3 petites chose

Utilisateur vérifié
Infographiste (France)
Utilisateur LinkedIn vérifié
Services et technologies de l'information, 11-50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Tchat professionnel de qualité

5,0 il y a 2 ans

Commentaires : Le tchat nous permet de discuter aisément à distance (encore plus en télétravail depuis quelques temps).

Avantages :

Slack permet de discuter au sein de l'entreprise très facilement grâce aux channels publics et aux conversations privés. Il est possible de faire des rappels automatiques. Il est possible de partager simplement son écran et de faire des conférences visio.

Inconvénients :

Depuis une des dernières MAJ, il n'y a plus le lien qui permet d'accéder au dossier de téléchargement de fichiers. Mais c'est vraiment un détail car Slack est vraiment bien.

Amine
Ceo (Maroc)
Externalisation/délocalisation, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Slack

4,0 l’année dernière

Avantages :

Tres util au niveau collaboratif, permet une communication fluide au niveau de l'organisation en temps réel

Inconvénients :

Prix un peu cher par rapport aux autres

Utilisateur vérifié
Digital project manager (France)
Utilisateur LinkedIn vérifié
Internet, 51-200 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Une messagerie aboutie pour collaborer

5,0 il y a 2 ans

Avantages :

Sa légèreté d'utilisation est un plus, avec ses nombreuses possibilités de plugins.

Inconvénients :

Il y a eu récemment des bugs, mais j'imagine que c'est temporaire.

Leha
Leha
Content Writer (Inde)
Utilisateur LinkedIn vérifié
Rédaction et correction, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Slack: The Bridge Connecting Colleagues With Effective Communication

5,0 il y a 4 semaines Nouveau

Commentaires : While Slack is not extra-ordinary, it certainly is reliable. Its quick communication is the most attractive thing about it. If the problems are fixed, then it can do so much better.

Avantages :

Slack is a holistic platform which allows to integrate with other office tools and spaces. The best part about it is that one doesn't have to check their mails often. When your workplace is virtually available on Slack, 24*7 updates are available on a simple notification. With detailed notification settings, one can also choose to appear offline/away after office hours. Another good thing about it is, Slack is neither too personal nor to formal. You can chat/reach out to any member of the company at any time without having to worry if you are disturbing someone or being too informal in doing so. The reminders for meetings and special events eliminate the need to mark them personally on a calendar. All in all, Slack is the ultimate interface every organisation needs.

Inconvénients :

One of the things that needs improvement is the audio-visual quality of the video call service of Slack. That really needs working. Apart from this, Slack can be a little confusing with many channels that one has to navigate through. Channels are like sub-groups within one common platform. Too many channels can sometimes create confusion and miscommunication. Another problem would be its limitation of working smoothly only on the app. It often runs roughly on Chrome or any other browser.

Ilan
Ilan
Graphic Designer (É.-U.)
Utilisateur LinkedIn vérifié
Design graphique, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Slack Review

4,0 il y a 4 semaines Nouveau

Commentaires : Slack has been a go-to team meeting and chat platform at different positions and also during communal club spaces for organizations, such as the graphic design organization AIGA, which I frequent within my local design community. I haven't had any major issues with it thus far ans can easily recommend it. Being a business-focused chat space it also does not have silly loading messages like Discord which I've also used and which also worked well, but felt a bit unprofessional at times.

Avantages :

Slack is an easy to navigate, light on hardware platform to facilitate teamwork. You won't need a top of the line computer to run it so even in remote work conditions you will reliably have it available. There are not excessive features to get lost in or particular issues finding your team meetings constantly, a code to the overall Slack channel is sufficent. As opposed to other productsused for video conferences such as Zoom, everything is built in on Slack for "one stop shopping" using the program. It allows for image uploads and other useful tools such as split channels for specific tasks like designating a set of crew members to a task in a server,

Inconvénients :

The user interface is readable but slightly bland with the entire white color scheme. It's not strictly necessary but it can be difficult to only look at that color scheme for when you use it, other programs like Discord have variability.

Utilisateur vérifié
consulting services and developing software solutions (Vietnam)
Utilisateur LinkedIn vérifié
Biotechnologie, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Experience after 3 years of useing Slack

5,0 le mois dernier Nouveau

Commentaires : Slack demonstrates a strong scientific link, particularly when used for internal company communication. Slack is also user-friendly, with an easy-to-use layout and a login interaction with LinkedIn. Furthermore, as compared to other programs, this application is quite light on computers and phones.

Avantages :

It is highly handy for this application to combine login with Linkin, which helps to improve connection possibilities while eliminating many redundant login processes. Also, because Slack is cross-platform (desktop, Android, and iOS), everyone in my firm can communicate with one another regardless of device. Furthermore, the possibility to connect to other storage services like Dropbox, Google Drive, GitHub... Slack's free plan allows users to save up to 10,000 messages exchanged by the team, 5GB of storage, and connect up to 5 additional carrier services.

Inconvénients :

The storage of messages only takes place for a short time and it is necessary to update the paid application versions to use more features. This makes the free version quite limited and unpopular for long-term storage of information.

Kimberly
Kimberly
Property Manager & Cleaner. (É.-U.)
Utilisateur LinkedIn vérifié
Hôtellerie, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

It can Slack like the best.

3,0 le mois dernier Nouveau

Commentaires : Besides having to reset the phone or clearing room out, the app works.

Avantages :

I am very happy with Slack as a DM service. The company I work with has their own channel and profile and we can send messages fairly easily. It has the Twitter and FB thing where you tag with @ and the person's name to reply to, tag or DM them - I find it super helpful. But having like 20+ people slos the server exponentially. I have a decent Moto Stylus. It doesn't do it all but has plenty of memory to operate; however I'm having to restart my phone or clear my cache almost every 3 days? I'm happy you can DM in a business environment instead of messenger though! And the one on the computer works ok not the best though.

Inconvénients :

To get the job done, it works. I just wish I could figure out why my notifications won't work with it. It is frustrating to lose a clean or even miss something from the bigger bosses!

Goran
Owner (Croatie)
Loisirs, voyage et tourisme, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The only way to communicate within a team

5,0 il y a 3 mois

Commentaires : I use it for all manners of communication with my team - from quick huddles when we get stuck and need a rubber ducky moment, to bigger team meetings. We have groups for smaller teams to collaborate in, we have fun channels to blow off steam, and we even use it for the food train organization.

Avantages :

It is easy to use and feels natural. For us coming from Discord or IRC, it is very intuitive to understand how to use it without any learning curve whatsoever. Slack helps me connect with coworkers, share project updates, send cat photos to my team, send random funny quotes, gifs, reactions, all of it still in a very professional application that handles all of my communication needs.

Inconvénients :

Slack sometimes becomes too much, but it is easy to mute it to focus on work so this is easily solveable.

Pranav
Pranav
Chief Executive Officer (Maurice)
Utilisateur LinkedIn vérifié
Design, 1 001-5 000 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

The Ultimate Tool to Work From Home!

5,0 il y a 2 mois Nouveau

Commentaires : Slack enables me to coordinate all my Meetings and Team communications in a very professional Manner. It has been a great platform to share our files. Screen sharing is another add on worth it.

Avantages :

Slack is a well thought platform for Entrepreneurs to use and be more efficient in a timely manner. Working from home, this tool has enabled me to work everything out on a single software and this saves me a lot of time.

Inconvénients :

Concerning the Drawbacks, i have not quite found any yet, it is very user friendly and everyday you learn something new about the various features it has.

Risha
Risha
Risha Kapoor (Inde)
Utilisateur LinkedIn vérifié
Services d'information, 11-50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

Very creative and perfect team management and messaging tool

4,0 le mois dernier Nouveau

Commentaires : With the help of Slack, we can share and save documents easily and whenever a new person is joining a team. You will be notified with the welcome note and you can easily see the reactions by your team members on different groups.

Avantages :

Instant messaging and uploading documents. I also like the direct messaging feature where you can reply using threads. And, if you want to talk to your peer instantly, you can easily do the needful using Huddle for calling. Slack is actually an improvised version of Skype. Skype is outdated and boring, whereas slack is a platform where you can create teams and manage them all together.

Inconvénients :

Pricing. As compared to other platforms like Skype, Slack is way too expensive for smaller companies.

Handel
Handel
Videographer (É.-U.)
Utilisateur LinkedIn vérifié
Médias en ligne, 2-10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

They call it slack because... well...

5,0 il y a 2 mois Nouveau

Commentaires : Instant messaging and relaying of files is made easy with Slack. Much easier than Skype or Discord, both which have sloppy organization systems. Slacks channel feature makes it easy to organize groups and compile topics. Slack is a vital instant messaging application that can be integrated with other platforms. It is powerful!

Avantages :

Instant messaging is a functionality that many workflow organizers lack. Trello, Airtable, Node, Asana, so many of them lack an instant messaging feature. Slack is an integral part to organized, channeled instant messaging, but that is really all it is for. File sharing made easy, and message logs made easy with an intuitive search feature, slack is a robust message tool that beats Skype and Discord.

Inconvénients :

Slack can promote an environment of talking rather than working. This is more of a greater problem with instant messaging. Not all workforces need instant messaging to crack jokes and ask questions all the time. Sometimes it is better to work in controlled periods without any interruptions. Therefore, instant notifications can be disabled. Slack should add a feature where you can disable notifications based on a time schedule.

John
John
Information technology specialist (É.-U.)
Utilisateur LinkedIn vérifié
Gestion de l'enseignement, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Superb for communication and live chats call it "slack"

5,0 le mois dernier Nouveau

Commentaires : Slack integrates nearly with all other softwares ,and this has helped to get real time information . No massaging tool I have found such flexible as this.

Avantages :

This product has very friendly features that are not complex for non IT Professionals , very easy to use .The aspect of getting real- time massaging through chats and calls is very fundamental force for business growth.

Inconvénients :

One thing I haven't been satisfied with this tool is during the video conferencing it keeps on freezing mostly when using a. Mobile phone.

el mahdi
el mahdi
office assistant (Maroc)
Utilisateur LinkedIn vérifié
Services d'information, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The best in managing meetings

5,0 il y a 2 mois Nouveau

Commentaires : Excellent experience managing many projects at once, easy and practical conversations, it is not free, but it shortens time and effort, when you own it you can dispense with many programs

Avantages :

I like a lot of services in Slack, for example: - Ease of use - The actual messaging app is practical and fast - a suitable price - Ideal in managing meetings, excellent sound and picture quality, easy data sharing

Inconvénients :

Slack is an excellent program that it is difficult to find a weak point, but it is good to work more on speeding up the upload of large data, the free version is limited and this is also normal

Mona
Office manager (É.-U.)
Cabinet d'avocats, 11-50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

The best option for chat and communication

5,0 il y a 4 semaines Nouveau

Commentaires : This experience has been very satisfying with minor hiccups.
Slack is the best option for chat and communication in a work environment.
I'm the office manager for a law practice.
I'm handling files that shouldn't be sent through unencrypted SMS or social media, clients won't be happy with us if the entire world finds out they've filed for bankruptcy.
Slack is very similar to those, it's just better structured and more secure to use for work.
It couldn't be more convenient or any easier. I open Slack and I literally have everything in front of me. Tap once or twice and I'm in the right discussion, another tap and I'm looking at my co-workers face to face.

Avantages :

Slack couldn't be easier to use, I had mastered everything in a few minutes. There are several levels of communication. The first is Slack as a whole, then channels or topics, comment threads inside the channels, and direct or private messages. Video conferences or Slack huddles couldn't be easier and they're started and kept within Slack. Audio and Video clips can be sent in place of holding a real time meeting and watched at any time. This is very secure.

Inconvénients :

If Slack isn't kept in check all of the channels can get overwhelming and hard to keep up with. I have to make sure unused channels get deleted or moved. I think the price is a bit ridiculous and the version you get for free is a huge step down from the Slack pro version. Slack pro is on sale frequently but the promotions usually only last 90 days and can only be used once. The other problem is the messages not being saved. We've all been really irritated with that at some point.

Jared Allen
Data Entry Specialist (Philippines)
Services et technologies de l'information, 201-500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Top

5,0 le mois dernier Nouveau

Commentaires : Generally, experience is very useful and helped in sorting out the group correspondence quite well. Professionals: The best thing about slack is group cooperation and correspondence. The gathering and classifications in view of the subject are very great and help in the isolation of content in light of need. Also, it is very organized and easy to communicate especially in posting in thread.

Avantages :

Slack assists you with talking and communicating with specific individuals and groups inside your association or different associations with Slack rapidly. It likewise allows you to track all that individuals have said about a thought so you can look by catchphrase for a particular thought. I love it. I use it consistently, and you might actually say it's the collective conscience for the association. It's such a ton lighter than an email client, and I want to do my help tickets with different associations with it(honestly, there's likely an application for it out there). This leads me to another incredible point; Slack is perfect for rapidly imparting thoughts and coordinating a few applications. Pretty soon, the association between SF and Slack will improve, I'm certain. Your association needs Slack in the event that it can manage the cost of it. It is priceless for diminishing the time it takes to team up and use aggregate insight.

Inconvénients :

Allow me to begin by saying you're likely not going to find anything better than Slack. These reactions are enhancements to the item I think ought to be made however are in no way, shape, or form a legitimization for why you shouldn't utilize this. Email is killing your business by making you and your group sit around idly. My one test with any undertaking application is that it can get somewhat hard to figure even to design every one of those settings(email is more awful at this than Slack). I wish that settings were suggested in view of the use of highlights inside the application. Kindly assist me with figuring out how to involve Slack in additional useful ways. Kindly don't make me swim through help articles and directions. All things considered, put the button to switch the setting in a pop-around directly in the center of my work process or in a notice on Slackbot so I can roll out the improvement there and see the reason why it will assist me with being more useful. Warnings are difficult to make due, however, they're getting better at that. Simply realize I'm suffocating and would cherish a component worked in that offered the response to FAQs by utilizing some ML(apps that do this are too costly on the API to be worth the effort). I'm a well-informed authority and get pinged with a lot of DMs and's in channels that basically have similar responses. Assist me with volume so I as a solitary individual can help more individuals. Some something to think about. Also, they

Deneb
Captain Accessible (É.-U.)
Internet, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Pretty great way to connect with your team

4,0 le mois dernier Nouveau

Commentaires : I really enjoy using Slack to connect with various groups and individuals I need to interact with both inside and outside of my work organization. Adding additional connections outside of my organization is easy and then gives me access to all work-related communications inside the app I already use for work communications. Very convenient!

Avantages :

It's easy to set up new workspaces, and once they're set up you have an easy way to connect with all the people you work with simply and in either a synchronous or asynchronous way. This is especially helpful when connecting with people from multiple timezones.

Inconvénients :

Video calls are pretty resource-intensive so it's sometimes hard to do such things as share your screen to demonstrate a problem you're working on. Furthermore, those controls always get in the way of what you're trying to do. It would be nice if they could be minimized into a floating button, or something, that you could move out of the way until you needed them.

Maurice
General Manager (Trinité-et-Tobago)
Conseil en gestion, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

This App doesn't Slack

5,0 le mois dernier Nouveau

Commentaires : Slack presented me with a simple solution to the communications challenges that come with project and office management. I started using it initially to manage an office, while in my early years of running a small office. We could streamline communications, tag persons who needed to get into a conversation, and we used their threading features to ensure that we could manage different conversations, all at once. That beat the use of Blackberry Messenger which we had been using earlier. When Whatsapp came on the scene, and people suggested we use that, it beat it by far as well. Slack was the best at keeping us on track, and it eventually allowed us to search channels which meant that we could now go back to previous discussions to help to keep track of things. Those two features sold me on the platform. I'll admit, when Microsoft 365 launched Teams, I ventured away from the hallowed halls of Slack, much to the chagrin of many. The thing is, I've passed the stage when I could stomach moving from platform to platform, login to login, bill to bill to assemble the best combination of everything. That aside, one needs to acknowledge that the Microsoft apps aren't the best in most of their fields (except Office), but they are pretty good. In this area, Slack is the best. They may have named it Slack, but they do not Slack at all.

Avantages :

Slack is best-in class for project communications, and keeping your communications on course. They innovated in creating the platform, and while others may do well with one part or the other, they are the real macoy. All others are just trying to copy them.

Inconvénients :

While their api opens Slack up to combine with other platforms, I really wish they had more native features.

Piotr
QA Automation Engineer (Irlande)
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Slack - business communicator for everyone

5,0 le mois dernier Nouveau

Commentaires : I was using Slack in various companies throughout my career and I have to admit it is the best business communicator I was using. Its design is intuitive and incredibly easy to use. During Video Conferencing the video is usually clear, the same as the voice. Messages and updates are delivered immediately. Some useful features like reacting to messages, a three-dot icon indicating that someone is writing, screen drawing during screen-sharing, or custom emotes make communication faster and more personal. There are also, a lot of additional plugins that allow different actions inside the app. Real-time notifications from external tools (like Jenkins), the possibility to create Jira tickets directly from Slack, or reading documents from Google Drive are only some of the options. The application can be tailored to the needs of different companies, so it can handle different tasks depending on the company.
The only flaw I can think of is the fact that Slack can become pricy the more users are using it. Because of that, some firms can seek a cheaper alternative.
All in all, Slack is the best communicator I was working with. Its ease of use with a lot of functionalities made my work communication easier, enjoyable, and more personal than any other tool I was using.

Avantages :

Intuitive design. Easy to use. Great mobile version. A number of features and plugins. Possibilities of customization.

Inconvénients :

For some smaller companies, the price can be too high.

Álvaro
DevOps Engineer (Espagne)
Logiciels, 51-200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

The chat app for developer teams that is a pleasure to use, when connection issues don't bother you.

5,0 le mois dernier Nouveau

Commentaires : Slack is the de facto chat app for developer teams. Although with some rough edges here and there, with Slack we were able to easily integrate existing and custom solutions that helped us better keep track of what is happening in the team and with the projects. Huddles are also a great way to communicate, as we were able to talk with the team any time, making our workflow and sharing experiences easy.

Avantages :

The interface is easy to use. Everything is laid out in 2 to 3 columns: the sidebar with all the channels and contacts, the main chat column and an optional third column for viewing threads. This way, you can always focus on what you/other are trying to tell. The message box is a pleasure to use, as it allows writing formatted messages easily; and sharing files is as easy as drag and drop. Threads, although I was a bit against it at first, help branch some conversations so you or your team can add details without breaking the main conversation. Huddles are also a great way to real time communication. They allow teams to communicate easily, like we were in a room in the same place, where anyone can join and leave at any time, without depending on others. Finally, the API is powerful. Although a bit complex at times, integrating custom apps and workflows allows expanding the knowledge of the team at any given point in time greatly. Also, the music that plays when waiting alone in a huddle is a good bonus.

Inconvénients :

Communicating outside messages is a little bit confusing sometimes. Slack has two features, huddles and calls. Huddles are for quick audio communication while calls are regular calls with video support. Both (sometimes) do their job well, however, it is confusing when to use one or another, as both have overlapping features but implemented in different ways. Connection to Slack servers are also an issue. Calls suddenly drop or audio lags heavily, messages take a lot of time to send, and the macOS version sometimes hangs without response, forcing the user to forcefully exit. Finally, forwarding and sharing messages with other teammates is sometimes complex, as there are two ways to do this, and both don't work when you expected to.

Rhonda
Supervisor (É.-U.)
Hôpitaux et soins de santé, 11-50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Multifaceted Messaging

5,0 il y a 2 mois Nouveau

Commentaires : Some employees are not in the facility for most or all of the day. Slack helps me monitor everyone and is a way for us talk throughout the day. Employees working together or in rotation use slack to stay in touch too. In the morning we get everyone in a quick video conference to plan for the day and update. It's worked well.

Avantages :

I can create message channels and control or monitor who is in each, settings can be changed to public or private. Individuals can message privately too. I like how the channels are displayed I can find any of them quickly. Video calls can be created without leaving the messages screen. I can usually see and hear everyone clearly. Links open in the app and when I send photos and videos all load quickly.

Inconvénients :

All of the messages aren't saved and I wasn't able to find a way to change the setting. I have had to save folders full of screenshots incase important messages get deleted. More value for money and less taken out of the lower price tiers would make Slack better too.

Brittany
NP Co-Founder and Executive Director, Small Business Owner/Operator (É.-U.)
Marketing et publicité, 2-10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Slack is a mainstay for my inter-connected teams and communities!

5,0 le mois dernier Nouveau

Avantages :

Slack is hands down my favorite way to keep productive up, communication lines between teams clear and more concise, and as a way of messaging back and forth in a pretty straight-forward, not super distracting way.

Inconvénients :

There is not really a complaint I can think of in regards to Slack. I have never had a real issue with it in my 8+ years of using the application.

Michael
Person (Allemagne)
Gestion d'organisme à but non lucratif, 51-200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Community Management for Non-Profit organizing

5,0 il y a 2 mois Nouveau

Commentaires : Setting up Slack was quite easy once we received a non-profit grant for the standard license. Some people had to be taught in detail but the transition was overall fluid and is now universally considered a smart move.

Avantages :

Slack enables structured communication within and across working groups (protest planning, tech, outreach, lobbying, etc.). Having access to all relevant streams of communication in one place (that isn't the personal messenging app) is crucial to maintain any semblance of structure.

Inconvénients :

It took some time to figure out proper ways to handle our most common workflows with or without bots and integrations (eg. voting, scheduling). Integration with our knowledge base app, Nuclino, remains barely functioning.