---
description: AxisCare : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: AxisCare - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels soins à domicile](/directory/30812/home-care/software) > [AxisCare](/software/135068/non-medical-homecare-scheduling)

# AxisCare

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> Système web conçu pour s'harmoniser avec le flux de travail des organisme d'aide à domicile. Comprend marketing, planification, intégration facturation/payroll et plus encore.
> 
> Conclusion : 729 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise AxisCare?

Destiné au secteur privé de l'aide à domicile non médicale, notamment aux organismes attachés à un système d'aide publique. AxisCare améliore leur flux de travail, simplifie la facturation et le payroll et génère des rapports complets.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 729 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: AxisCare
- **Pays**: Waco, É.-U.
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 200,00 $ US
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, chinois traditionnel, espagnol, russe
- **Pays disponibles**: Australie, Bahamas, Canada, Honduras, Malte, Mexique, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Conforme HIPAA
- Emplacements multiples
- Facturation
- Fonctions pour soins longue durée
- Gestion de la conformité
- Gestion des calendriers
- Gestion des clients
- Gestion des dossiers patients
- Gestion des employés
- Gestion des plans de soins
- Gestion des rendez-vous
- Gestion des réclamations
- Gestion des évaluations
- Planification
- Portail libre-service
- Rappels
- Rapports et statistiques
- Rendez-vous récurrents
- Soins gériatriques
- Third-Party Integrations

## Intégrations (22 au total)

- ApplicantStack
- Apploi
- CardConnect
- CareAcademy
- Caribou Rewards
- ClearStar
- Google Maps
- HCP Reputation Management
- HCP Training
- Hireology
- Home Care Pulse | Experience Management
- Keap
- PLACED
- Paylocity
- QuickBooks Online

... et 7 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique

## Category

- [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software)

## Catégories connexes

- [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software)
- [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software)
- [Logiciels de planification pour cabinets médicaux](https://fr.capterra.ca/directory/30027/medical-scheduling/software)
- [Logiciels USDL (Unités de soins de longue durée)](https://fr.capterra.ca/directory/30109/long-term-care/software)

##  Logiciels similaires

1. [ShiftCare](https://fr.capterra.ca/software/1016141/shiftcare) — 4.6/5 (144 reviews)
2. [CareSmartz360](https://fr.capterra.ca/software/147660/caresmartz360) — 4.8/5 (181 reviews)
3. [Carecenta](https://fr.capterra.ca/software/140368/carecenta) — 4.5/5 (64 reviews)
4. [InMyTeam](https://fr.capterra.ca/software/215860/inmyteam) — 4.6/5 (85 reviews)
5. [eRSP](https://fr.capterra.ca/software/129443/ersp) — 4.2/5 (99 reviews)

## Avis

### "So far okay, but still learning" — 4.0/5

> **Cressida** | *27 août 2025* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10
> 
> **Avantages**: We like how we can hold lots of information on clients, caregivers and applicants. How you can jump from client to caregivers.
> 
> **Inconvénients**: We are still finding little glitches, with visit times that end and start at the same time, if a CG has accepted a broadcast. Creating forms and tying to figure out why it isn't fillable by email. Thought we had the signature fixed, but no the CG can sign both parts, even when it says OFFICE STAFF.
> 
> Support staff are excellent, learning the system was good, some could be a little simpler to navigate, but then some tools are very useful.

-----

### "Great application for Scheduling (Healthcare workers)" — 5.0/5

> **Sahnil** | *28 février 2025* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10
> 
> **Avantages**: Scheduling and reporting. I love using all the tools .
> 
> **Inconvénients**: No option to put “out of office” reminder
> 
> It’s been over a year using Axis Care and I find this app really useful

-----

### "Highly Recommend AxisCare for Home Healthcare Agencies" — 5.0/5

> **Rich** | *9 août 2022* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: It is obvious when you first join AxisCare that their onboarding and training teams have designed well-thought-out content and continue to develop knowledge bases and support via ZenDesk.   They listen to us when we make enhancement requests and their customer support and speedy follow up are outstanding.
> 
> **Inconvénients**: There are two primary opportunities for improvement and they both revolved around the applicant tracking software system and database transfer of completed application forms directly into AxisCare.    Our state requires over 30 specific forms in the application process. This requires us to be able to upload over 30 specific images and PDFs and the AxisCare System currently requires us to upload each one separately, which is extremely tedious and a large dedication of time for each applicant.  We have yet to hear back from the development team on when this is going to address.  I have to imagine that this is a must-have for every HR Department of each of their clients and this seems to me to be such a basic development request.  Secondly, our current Caregiver Applicant Process is facilitated by Apploi (third-party) and Apploi's Third-Party vendor, HelloWorks.  We currently capture all 30 forms via data entry from primary caregivers' mobile phones and this data is stored on the servers of Apploi, but there is no current data map that updates all of the data from HelloWorks to AxisCare.  This is a significant data mapping disconnect, as we have to update hundreds of data fields in AxisCare for each caregiver applicant.  There has to be a better solution for each of their clients than being told that this is not possible.
> 
> Overall, the folks at AxisCare have done an outstanding job of continually developing the AxisCare System and they are excellent at updating us and continuing to update their knowledge base and training support.  I highly recommend them to anyone looking for a good solution for their home healthcare business.

-----

### "Working with options" — 5.0/5

> **Niccole** | *20 mars 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10
> 
> **Avantages**: AxisCare houses all the information in one place with many options to use and share it. Our staff and caregivers all have access to the same information.
> 
> **Inconvénients**: The constant refreshing when the system is idle. I would like to be able to turn that feature off. It messes up when we are uploading information.
> 
> System works well and has lots of options that we will be exploring. Sitting in on the trainings was very good to see what is new.

-----

### "the cutomer support and billing is terrible" — 2.0/5

> **Utilisateur vérifié** | *7 novembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 0.0/10
> 
> **Avantages**: The prodcut itself is not bad for the money but the service is terrible
> 
> **Inconvénients**: The prodcut itself is not bad but they way the tickets are not handled, there is no trail t follow up. the forms dont work properly and they change our setting and funtions with out telling us causing issues for us and causing us to lose money.  When we call and ask for a supervisor they will do everything to keep you from letting anyone know.  I also have concerns about the billing and how its handled. They bill when they want to, no set dates and rep. is always off with sick kids and then has the nerve to put warnings that we have not paid and not take off after we pay and refuse to help our staff because we had a past balance and had payments scheduled and prmised to pay as soon as the benk allowed.  Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go.  Also the customer service reps are very rude and really dont want to hear what we say but just get us off the phone as soon as possible.
> 
> We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company.

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