--- description: Silvertrac Software : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Silvertrac Software - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de sécurité](/directory/30595/physical-security/software) > [Silvertrac Software](/software/135436/silvertrac-software) # Silvertrac Software Canonical: https://fr.capterra.ca/software/135436/silvertrac-software Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/135436/silvertrac-software?page=2) > Silvertrac Software est un outil de reporting de sécurité en temps réel qui permet aux utilisateurs de signaler des problèmes liés aux incidents, à la maintenance et au stationnement. > > Conclusion : 279 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Silvertrac Software? Silvertrac est conçu pour les entreprises de sécurité et les services de sécurité internes qui cherchent à rationaliser leurs opérations en tirant parti d'un système de communication et de responsabilisation en temps réel pour développer leur entreprise. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 279 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Trackforce - **Pays**: San Diego, É.-U. - **Fondé**: 1996 ## Contexte commercial - **À partir de**: 249,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, États-Unis ## Fonctionnalités - Alertes/Notifications - Contrôles/Permissions d'accès - Gestion de la sécurité - Gestion des audits - Gestion des employés - Gestion des enquêtes - Gestion des incidents - Gestion des risques - Gestion des visiteurs - Gestion des événements - Real-Time Monitoring ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de sécurité](https://fr.capterra.ca/directory/30595/physical-security/software) ## Catégories connexes - [Logiciels de sécurité](https://fr.capterra.ca/directory/30595/physical-security/software) - [Logiciels QHSE](https://fr.capterra.ca/directory/10015/ehs-management/software) ## Logiciels similaires 1. [Brivo Access](https://fr.capterra.ca/software/1017007/brivo-access) — 4.3/5 (54 reviews) 2. [Kisi](https://fr.capterra.ca/software/147727/keyless-door-access) — 4.2/5 (57 reviews) 3. [Novagems](https://fr.capterra.ca/software/188725/novagems) — 4.5/5 (20 reviews) 4. [CASH](https://fr.capterra.ca/software/92976/cash) — 4.5/5 (24 reviews) 5. [Resolver](https://fr.capterra.ca/software/147599/resolver) — 4.4/5 (79 reviews) ## Avis ### "I have used Silvertrac for nearly a decade and am now currently using it for my own company." — 5.0/5 > **Derick** | *31 juillet 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: The reporting information is top notch. I can access officer reports from any of my devices (phone, ipad, macbook, desktop). Reports can't be deleted or modified, this is like an accountability measure for clients and I think its very important. Use of the app is pretty easy for guards. I am a huge fan of the issue monitor, I like to see what everyone is up to from a bird's eye type view. > > **Inconvénients**: The setup for each property, its issues, tasks and user accounts can be a bit time consuming. I wish there was a faster way to create new users, for instance, being able to import en masse from an excel sheet. However, once setup, the software works like a charm. > > Ease of use reporting with GPS verification. One of the biggest deterrents for guards to report a problem is how much paperwork may be involved. With the app, you take a few pictures, write a note, and your report is complete. ----- ### "The quality of service has diminished..." — 4.0/5 > **Joseph** | *15 juillet 2021* | Sécurité et enquêtes | Taux de recommandation : 5.0/10 > > **Avantages**: The system itself is nice, could use some new features but overall we love the system and so do our clients... Customer service is good as well for the most part (not including sales). > > **Inconvénients**: Sales isnt so great. From what I hear they are extremely short handed. Ive been trying to get ahold of someone in sales for a week now. Tried calling the 888 number and it goes to voicemail saying no one is available. Sales team used to be the best, used to be responsive. Im unsure what happened. It's like once the company was sold to a bigger corporation the customer no longer mattered as much. > > Overall experience is good. But im starting to see and experience the decline in customer service. It used to be the main focus when I first started using the system early 2018. ----- ### "Its abd ok product." — 3.0/5 > **Joel** | *3 juillet 2025* | Sécurité et enquêtes | Taux de recommandation : 5.0/10 > > **Avantages**: Sinple to use. Simple for the guards to use. No much trainig needed to understand the system. Easy.. > > **Inconvénients**: Plain reports. Plain and boring reports. Confusing emailing to clients. Unnecessary information that geta emaild to clients. > > Good for beginners. Does not look professional enough. Would preferbto be able to add more color. . ----- ### "Very user friendly." — 5.0/5 > **Peter** | *5 novembre 2020* | Sécurité et enquêtes | Taux de recommandation : 8.0/10 > > **Avantages**: The App and software is very user friendly. As an administrator the real time tracking of officers at multiple properties comes in very handy. I am able to monitor security officer's productivity or lack of activity from any location. My Silvertrac account is set up to receive automated email notifications for certain high priority security issues that I entered into the Silvertrac system. This way I always know what's happening on all my properties. I can run user shift reports for individual security officers and daily activity reports per property. There are so many cool features regarding their software, that I easily learned by just playing around within the system. > > **Inconvénients**: I can't find too many cons using the app. As an administrator I am able to edit security officer reports. The original report is stored within the system in order to save the integrity of the original report. You are able to submit pictures and audio clips. Maybe down the road we will be able to attach video clips from body camera footage or cell phones. > > I an very satisfied as a customer. ----- ### "You guys are great\!" — 5.0/5 > **Bryan** | *16 août 2019* | Sécurité et enquêtes | Taux de recommandation : 10.0/10 > > **Avantages**: You guys crack me up\! We appreciated having you at our conference this year. This video was excellent\! Silvertrac is so simple to use. I was actually logging in when this window popped up. It takes me only a couple of minutes to run reports for my clients. The software is intuitive and easy to use. I never have issues with pulling data on my pc or collecting data from a mobile device. Silvertrac is simple, yet substantial. It has everything I need and is not intimidating to learn or navigate through. Great job\! > > **Inconvénients**: I know that you all are working on more compatibility with Apple. We use these devices exclusively and it would be great to use the GPS tracking checkpoints instead of the QR codes. > > The customer support, although I rarely need to use it, is on point. I always get an immediate response. The instructional videos are a huge help as well. ----- Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/135436/silvertrac-software?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/135436/silvertrac-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées