17 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur Housecall Pro

Housecall Pro est une solution professionnelle de premier ordre pour les professionnels de la plomberie leur permettant de rationaliser la planification, la répartition, les paiements, etc.

En savoir plus sur Housecall Pro

Avantages :

It allows you to keep track of your business and better control invoicing. Customer Service is always there to help you when you need them most.

Inconvénients :

The employee time tracking sucks, in out only other programs show the the time thought out the day of each but that minor.

Housecall Pro - Notes

Note moyenne

Simplicité d’utilisation
4,6
Service client
4,7
Fonctionnalités
4,5
Rapport qualité-prix
4,6

Probabilité de recommander le produit

9,1/10

Housecall Pro a reçu une note globale de 4,7 étoiles sur 5 d'après 2 808 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (2 808)

Oluwa Locheyi
Oluwa Locheyi
Agent Commercial (Bénin)
Utilisateur LinkedIn vérifié
Vente au détail, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

L'idéal pour les services a domicile

4,0 l’année dernière

Avantages :

HouseCall Pro est un logiciel qui facilite un agrandissement et un développement à votre entreprise. Ces fonctionnalités m'ont aidé à planifier mes activités de façon efficace. Ces services sont utiles pour les petites entreprises.

Inconvénients :

HouseCall Pro a un coût élevé et cela ne permet pas l'accès des Petites Moyennes Entreprises

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hi Oluwa Locheyi, Thank for the review! We are happy to hear that is helping you with your business by planning efficiently and that the software is useful! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Douglas
Douglas
Assistant (Bénin)
Utilisateur LinkedIn vérifié
Informatique et sécurité réseau, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Gestion d'entreprise

5,0 l’année dernière

Avantages :

Un logiciel qui vous permet de développer votre entreprise Les services qu'ils proposent sont vraiment d'une grande aide pour gérer les petits entreprise Ça m'a permis de construire de belles choses et idées

Inconvénients :

Ça coûte trop cher à mon avis il faut revoir les choses C'est pas disponible dans tous les pays !

Réponse de l'équipe de Housecall Pro

l’année dernière

Thanks for the review! Happy to see you are enjoying it and its helping your business grow and helps you manage! We hope to soon be available in other countries, however you can access the desktop version anywhere :) If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Laureine Claire
Laureine Claire
Manager (Cameroun)
Utilisateur LinkedIn vérifié
Agriculture, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Housecall Pro gère notre agenda différemment du conventionnel

4,0 l’année dernière

Avantages :

Les réservations en ligne sont notées et bien structurées

Inconvénients :

L'accès mobile de Housecall Pro n'est pas efficace et devrait être amélioré

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hi Laureine, Thanks for the review! We are happy to see that you are enjoying it! Happy to hear that you think the online booking its well structured! We would love to hear more about the mobile access not being effective, if you could send us an email at [email protected] We will be happy to dig in here for you.

Akou Kafui
Akou Kafui
Gestionnaire (Bénin)
Utilisateur LinkedIn vérifié
Immobilier commercial, 2–10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

Logiciel de Calendrier

5,0 l’année dernière

Avantages :

Top produit de marketing et programmation des calendriers des rendez-vous tte simple et professionnel. Je le recommande

Inconvénients :

Facilite l’établissement des calendriers très professionnel et facile à utiliser. Je le recommande

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hi Akou, Thanks for the review! Happy to see you are enjoying it and its helping your business making scheduling appointments simple and professional! If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Hervé
Hervé
Gestion clientèle (Bénin)
Utilisateur LinkedIn vérifié
Production audiovisuelle, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Meilleur logiciel pour les domiciles

4,0 l’année dernière

Avantages :

C'est un bon logiciel et facile à utiliser. Il permet l'amélioration et l'évolution de mes activités, l'efficacité du service offert ainsi que le bon fonctionnement des petites entreprises

Inconvénients :

C'est un bon logiciel mais qui ne prend pas en compte tous les services

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hi Hervé, thank you for the review! We love hearing that has been easy to use, and is efficient with your business needs! We would love to hear what services we are taking in to account and see what we can do help here! If you can send us an email at [email protected] with your company name, login email and phone number? Hope to hear from you soon, have a great day!

Abdelaziz
Abdelaziz
Finance (Bénin)
Utilisateur LinkedIn vérifié
Comptabilité, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Logiciel facile et fiable

4,0 l’année dernière

Commentaires : Mon expérience avec Housecall Pro est satisfaisante et je le recommande.

Avantages :

C'est un logiciel facile et fiable doté des fonctionnalités intéressantes. La planification des activités en temps réel est ce que j'apprécie le plus.

Inconvénients :

C'est un logiciel très fiable mais coûte un peu cher. Ce qui freine son utilisation chez les petites entreprises

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hi Abdelaziz, thank you for the review! We are happy to hear that is easy and reliable for you. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Christine
Christine
Gestion de clientèle (Bénin)
Utilisateur LinkedIn vérifié
Services financiers, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Outils de nettoyage

5,0 l’année dernière

Avantages :

La version gratuite en essaie qui nous permet de maîtriser

Inconvénients :

La non disponibilité dans tout les paysLa non adaptation de certains téléphone

Réponse de l'équipe de Housecall Pro

l’année dernière

Hi there, thank you for your review. at this time HCP is only available in the US and Canada, We are sorry!

Joyce
Modèle (Bénin)
Mode et vêtements, Travailleur autonome
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Logiciel efficace

5,0 il y a 2 ans

Commentaires : Je garde une très bonne expérience de ce logiciel.

Avantages :

Ce logiciel est vraiment un don, il m'as permis de planifier mes activités de manière efficace. Les services y afférents sont vraiment d'une grande aide quand vous gérer une petite entreprise.

Inconvénients :

Le nom de ce logiciel ne prends vraiment pas en compte tout les services qui y sont. Son coût est vraiment élevé pour les PME.

Réponse de l'équipe de Housecall Pro

il y a 2 ans

Hi Joyce, thank you so much for taking the time to leave us a kind review. We really appreciate your rating and value you greatly as a Housecall Pro. Pro Advocate Team

Carlos Alberto
Carlos Alberto
Supervisor (Mexique)
Utilisateur LinkedIn vérifié
Construction, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Housecall Pro review

4,0 il y a 5 mois

Commentaires : Good overall experience with the product.

Avantages :

The way it helps managing personal and keeping track of them.

Inconvénients :

Some of the features are not needed. Other than that okay.

Tiffany
Owner (É.-U.)
Équipements publics, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Would Recommend

5,0 il y a 2 mois

Commentaires : Excellent, I would recommend this product. It's changed my small business.

Avantages :

The billing systems makes it easy to see who has paid and who is past due.

Inconvénients :

The don't like the credit card fees to accept payments

Fernando
CEO - IT Consultant (É.-U.)
Réseaux informatiques, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Housecall Pro is not for the Tech Industry

1,0 il y a 5 mois

Commentaires : I was completely disappointed with them and stopped using them after they charged us for leads that where not relevant to our services and that when contacted would not pan out as leads ready to book and pay for services. TO many leads where cold or deceptive leads.

Avantages :

I did not find any pros with it. At least nothing that I couldn't get from some other service.

Inconvénients :

I did not like anything about house call pro. They made it to difficult to properly present my cumpany and services to potential customers. At the time they did not have good keywords nor categories for IT Services. Their pricing and cost per lead was deceptive and many of the provided leads where junk and they still charged us hundreds of dollars for them even when they did not pan out.

Matt
GM (É.-U.)
Eau/gaz/électricité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Housecall Pro is a winner

5,0 il y a 2 mois

Commentaires : Overall this product has given us a super positive experience. Works well with Quickbooks and they have been very easy to work with when we have suggested changes.

Avantages :

Feel like this product was designed just for us.

Inconvénients :

A little challenging to implement at first.

eleanor
Team lead (É.-U.)
Automobile, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Housecall pro activist

4,0 il y a 2 mois

Commentaires : Everything has been great I have found it very helpful

Avantages :

The ease of integration that it brings by combing so many of my company's needs to one platform

Inconvénients :

The pricing is a little iffy but it is everything I need in one so I guess it may be worth it

Doug
iwner (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis
Source : SoftwareAdvice

used to be good

2,0 l’année dernière

Commentaires : support is aweful, they dont care about customers anymore. They keep trying to add new tings and never fix the old. It become a bandaid upon bandaid

Avantages :

not much anymore. It used to be good, but they keep trying to add thing and nothing works right

Inconvénients :

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hey Doug. Thank you for the review. Sorry to hear that you no longer like the platform. Also sorry to hear that you had a not so helpful experience with our customer service team. Can you send me an email at [email protected] with your company name, login email, and phone number? Want to dig in and see what we can do to help here. Hope to hear from you soon!

Tyler
Owner (É.-U.)
Équipements publics, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Should have stayed with Quickbooks

1,0 il y a 9 mois

Commentaires : Probably the worst most complex decisions I've made with my business. Its easier to work with a government agency then it has been working with Housecall.

Avantages :

Nothing the whole experiences has been horrible. I was promised so much and got so little.

Inconvénients :

After all this mess I should have just stayed with Quickbooks. Now I'm stuck with housecall.

Alternatives envisagées : QuickBooks Online

Pourquoi passer à Housecall Pro : The integration and importing of all my customers took so much time. Now I'm stuck with this over priced junk Housecall app.

Adam
Arborist (É.-U.)
Agriculture, Travailleur autonome
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis
Source : SoftwareAdvice

Horrible company

1,0 il y a 4 mois

Commentaires : Horrible company They want to lock you in on monthly contract and not give you a way out . These guys robbed me for 1600$ before I caught on. Keep an eye on your credit statement after talking with these guys .

Avantages :

The sneaky sales teams ability to snatch dollars from My account .

Inconvénients :

The sneaky sales tactics by their team.

Alternatives envisagées : Jobber

Pourquoi passer à Housecall Pro : I did not Jobber is simple and honest

Baltazar
Web side (É.-U.)
Fabrication électrique/électronique, Travailleur autonome
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Bad services

1,0 il y a 4 mois

Commentaires : The worst company that does not value its clients. When you hire this company to make a website, they never do it the way they want it. After 2 months, the website was never made. They were always staggering with the managers. It is never true. They are never there on the appointments they schedule. They leave you waiting and they don't even have the kindness to call. Oh, excuse me. You have to beg them to help you. It is the worst and most terrible company there

Avantages :

I didn't like anything, it's a terrible company

Inconvénients :

has the worst customer service the worst staff i have ever seen they are never there to help their customers

Jeremy
Jeremy
Captain (É.-U.)
Utilisateur LinkedIn vérifié
Équipement et fournitures de bureau, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Housecall pro for cleaning company

4,0 il y a 3 mois

Commentaires : Very positive as the app did the best with setting up house calls to be able to get the house cleaned inside and out

Avantages :

The software is very easy to use and it allows that's to customize each order specifically to the house is going to

Inconvénients :

The only time I can say about it is I wish there was more to do with that

Trish
Daily Operations Manager (É.-U.)
Fabrication électrique/électronique, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

I am obsessed!

5,0 il y a 2 ans

Commentaires : We came running back to HCP after using another software for a year. Our breaking point with that software was the price book being outrageously difficult to utilize. With the new DOE changes for 2023, ALL hvac major equipment has been changed and we needed to do update that accordingly. The price book in HCP is smart, helpful, calculated, and still very easy to figure out and utilize.

Avantages :

We used HCP for years when we decided to move to another software. After a year on that other software, we came RUNNING back to HCP for many reasons. The biggest reasons? Ease of use, amazing features, customer service, and price points.

Inconvénients :

Auto pricing for Maintenance Plan Agreements. It is technically there but having it more in depth would be great. Example: Our Gold Level get $0 service call fee-10% off materials-$50 off new system. HCP provides that 10% off though so still an absolutely amazing feature!

Réponse de l'équipe de Housecall Pro

il y a 2 ans

WOW! Love to see it! Thanks for the review! Curious to learn more about the issues with the service agreements, feel free to shoot me an email via [email protected] so we can help!

Zach
Operations Manager (É.-U.)
Transport routier/ferroviaire, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Housecall Pro Does it All!

5,0 l’année dernière

Commentaires : Houscall Pro is one of the top scheduling software options out there!

Avantages :

Housecall Pro is great for being able to see the whole schedule and be able to dispatch jobs with no issues. I also enjoy the invoice feature that allows you to be able to take payment via the software.

Inconvénients :

When you are booking a job on Housecall Pro it does take a bit longer with multiple pages.

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hi Zach, Thanks for the review! Glad to hear you are enjoying Housecall Pro and that it is helping you be able to see the whole schedule and dispatch jobs with no issues! As well as ease with getting your customers invoiced and getting you paid! We would love to hear more on your feedback around the multiple pages with booking and what other features you would like to see, if you can email us at [email protected] with your company name, login email and phone number! Hope to hear from you soon! Have a great day.

Antonio
Developer (Espagne)
Biens de consommation, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Housecall Pro has made managing my home service business so much easier!

3,0 il y a 12 mois

Avantages :

The scheduling and invoicing features are a game-changer for me.

Inconvénients :

I wish the mobile app had more customization options for my business needs.

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hello Antonio! Glad to hear that Housecall pro has made your business easier. That you are enjoying the invoicing and scheduling features. If you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Jammi
owner (É.-U.)
Transport routier/ferroviaire, 2–10 employés
Temps d'utilisation du logiciel : Version d’essai gratuite
Source de l'avis

housecall pro review

4,0 l’année dernière

Commentaires : overall i think housecall pro is great for small business owners as im always looking for ways decease the customer management workload which would give me more time on expanding the business

Avantages :

what makes housecall pro standout is the customer management with invoicing,date and time of service needed

Inconvénients :

there are times the app would freeze up preventing me from obtaining valuable customer information

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hi Jammi, Thanks for the review! Happy to see you are enjoying it and its helping your business with invoicing and customer management! We would be happy to assist with the app freezing. You can send us an email we would be happy to try and assist with this, as well as if you have any other feedback, feel free to reach out to [email protected]. Have a great day!

Scott
Plumbing (É.-U.)
Construction, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Housecall is awesome

5,0 il y a 5 mois

Commentaires : It has been pretty good so far. Customer service is excellent.

Avantages :

Everything !!!

Inconvénients :

No P. O. ‘S !!!

Brandon
CEO (É.-U.)
Services aux consommateurs, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Robust in some ways, not so much in others

4,0 l’année dernière

Avantages :

Ease of scheduling and field staff accessibility.

Inconvénients :

Reporting, billing, quickbooks connection.

Réponse de l'équipe de Housecall Pro

il y a 8 mois

Hey Brandon, thanks for the review! We are happy to hear that you find the ease of scheduling and the tech accessibility good! We would like to hear more about the reporting, billing and quickbooks connections that you don't like or find helpful! We would also like to hear about the ways we are not robust for you, if you could email us at [email protected] with your company name, login email and phone number! Wanted to see how we can help here, look forward to speaking with you. Have a great day!

SAROJBEN
Caregiver (É.-U.)
Hôpitaux et soins de santé, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review of Housecall Pro

5,0 il y a 7 mois

Avantages :

Housecall Pro has a successful integration within our QuickBooks Platform where we can communicate with customers regarding payment, invoicing, and scheduling matters.

Inconvénients :

Least likeable feature is tailored around is its lack of ability to add customizable features around invoicing and reporting needs.