--- description: Copper : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Copper - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels CRM en ligne](/directory/30072/online-crm/software) > [Copper](/software/141642/copper) # Copper Canonical: https://fr.capterra.ca/software/141642/copper Page : 1/26\ Suivant: [Page suivante](https://fr.capterra.ca/software/141642/copper?page=2) > Copper est un CRM facile à utiliser, conçu et recommandé par Google. Vous voulez être mieux organisé et plus productif ? Essayez dès maintenant. > > Conclusion : 622 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Copper? Les entreprises à la recherche d'un CRM attrayant, intuitif et simple qui automatise les tâches répétitives et s'intègre avec les outils qu'elles utilisent déjà (Gmail, calendrier, documents, tableurs). ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 622 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Copper - **Pays**: San Francisco, É.-U. - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 12,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Analyse prédictive - Autoresponders - Base de données de clients - Compte rendu et suivi de projet - Contacts partagés - Devis - For Financial Institutions - Gestion de projets - Gestion des activités commerciales - Gestion des campagnes - Gestion des clients - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des flux de travail - Gestion des leads - Gestion des performances - Gestion des pipelines - Gestion des réunions - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Importation et exportation de données - Intégration des médias sociaux - Lead nurturing - Mesure des performances - Modèles de courriels - Notes et commentaires - Outils de collaboration - Planification - Prévision des ventes - Qualification de leads - Rapports de ventes - Rapports personnalisables - Real-Time Notifications - Recherche/Filtre - Saisie de leads - Segmentation - Segmentation de leads - Stockage de documents - Suivi de l'engagement - Suivi des clics - Suivi des clients - Suivi des courriels - Suivi des interactions - Système de calendrier et de rappel - Third-Party Integrations ... et 10 fonctionnalités supplémentaires ## Intégrations (112 au total) - 500Apps - AWeber - ActiveCampaign - ActivePipe - Adobe Commerce - Airtable - Albato - ApiX-Drive - Apollo.io - Asana - Avoma - Better Proposals - BotPenguin - Breeze - Brevo ... et 97 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software) ## Catégories connexes - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels de gestion de contacts](https://fr.capterra.ca/directory/30016/contact-management/software) - [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software) - [Outils aide à la vente](https://fr.capterra.ca/directory/30798/sales-enablement/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4455 reviews) 2. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 3. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (727 reviews) 4. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18771 reviews) 5. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) ## Avis ### "Copper is Queen" — 5.0/5 > **Bethany** | *8 mai 2025* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: It tracks tasks, projects, people and companies. I can see the interactions my colleague have with customers and it is very customizable > > **Inconvénients**: It would be great if you could share a task with others, as in both people owning it. Or creating duplicate tasks. But its minor > > I am in Copper every single day. It keeps me on task and I can check in on what my colleagues are doing. ----- ### "Perfect for SMEs." — 5.0/5 > **Stephen** | *24 mars 2025* | Marketing et publicité | Taux de recommandation : 10.0/10 > > **Avantages**: It's a simple integration with the Google tools we already use. > > **Inconvénients**: It can be buggy sometimes. Adding emails from Gmail was simpler before they started moving things around. > > Excellent\! HubSpot had too much of a learning curve. We were up and running with Copper in one day. ----- ### "Thank you Copper\!" — 4.0/5 > **Jovy** | *6 décembre 2024* | Biotechnologie | Taux de recommandation : 9.0/10 > > **Avantages**: I like the UI design, the sorting features, the categorical colouring, and the consolidation of information/files. I also like that list item selections persist even after interacting with items, unlike classic spreadsheets like Excel and Sheets. > > **Inconvénients**: I hesitate to filter my lists because it feels sort of irreversible to an extent. I know it's not, but the act of going into the filter menu, changing pre-existing filters, and then pressing "update filter" \*feels\* hard to reverse. Subconsciously, I feel like if I changed my filter, I'm afraid of forgetting what it used to look like. I end up just sorting my column of interest alphabetically/numerically and then scrolling down the sorted list to the keyword I wanted to focus on. It would be cool if the filtering UX was a little less "daunting." I hope that makes sense\! > > Overall, I've been really appreciating having Copper around. It's extremely useful for organizing the hundreds of projects I oversee so whenever I have a call with this person or that person, I'm not scrambling to remember the details. ----- ### "Copper Review" — 5.0/5 > **Andrea** | *30 octobre 2024* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Copper is very useful for our business to track out opportunities and have communication between all teams. > > **Inconvénients**: We did have an issue with our filters. When we move a job to "Won" you have to do it 3 times in order for it to disappear from the column but the Copper helpline is always able to help us reset our filters. > > Out of all of the CRM software companies we have worked with, copper has been the most useful for our business and everyday use. ----- ### "Small business owner review of Copper/Prosperworks after using it one year" — 4.0/5 > **Jonathan** | *24 janvier 2019* | Conseil en gestion | Taux de recommandation : 8.0/10 > > **Avantages**: Relatively inexpensive. Straight forward to use. Customer support is excellent. It has extensions to a good pool of add-ons. It uses pre-existing things like Google Calendar rather than re-inventing them. > > **Inconvénients**: It sits on Google's G Suite so you have to buy that also. It has extensions to things you have to pay for (versus free ones). Has some quirks (below). Has a lot of sales stuff (projections, staff etc) we do not need. > > In general we like it. It does the basics, database of people and companies with contact info, notes, email tracking, bulk email sending. As I said we don't use the sales bits or the pipeline functionality (pipelines are tasks made up of a series of steps which can be assigned). We just use it as a basic CRM. It works with Google Contacts, GMail and Calendar so you become a Google baby. You do have to pay for G Suite, it allows you to use your own domain and emails which is fine. We looked at a lot of CRMs (both free and expensive) and found this worked very well for the price. They still lack a few odd little things though, no birthdays (although you can do that through Google Contacts + Calendar) and it default sort people by their first names. We upgraded to the medium version so we could add lots of user columns to people. Two thumbs up. ----- Page : 1/26\ Suivant: [Page suivante](https://fr.capterra.ca/software/141642/copper?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/141642/copper) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées