--- description: Pure Chat : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Pure Chat - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [Pure Chat](/software/141708/pure-chat) # Pure Chat Canonical: https://fr.capterra.ca/software/141708/pure-chat Page : 1/15\ Suivant: [Page suivante](https://fr.capterra.ca/software/141708/pure-chat?page=2) > Pure Chat aide les PME à stimuler l'engagement des visiteurs sur leur site web grâce à un puissant logiciel de chat facile d'utilisation. > > Conclusion : 337 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Pure Chat? Pure Chat est idéal pour les PME et les équipes de ventes/marketing de tous secteurs qui cherchent à acquérir plus de leads et à convertir plus de ventes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 337 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Pure Chat - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 39,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, arabe, chinois, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, indonésien, irlandais, italien, japonais, norvégien, néerlandais, polonais, portugais, russe, suédois, tchèque, thaï, turc, ukrainien - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Clavardage et messagerie - Clavardage proactif - Formulaire hors ligne - Messagerie client en temps réel - Rapports et analyses - Relevé et historique des chats - Stratégie de marque personnalisable - Third-Party Integrations - Transferts/Routage ## Intégrations (8 au total) - Google Analytics 360 - HubSpot CRM - Keap - Shopify - Squarespace - Weebly - WordPress - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Chat/Clavardage ## Category - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) ## Logiciels similaires 1. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [WhatsApp](https://fr.capterra.ca/software/180345/whatsapp) — 4.7/5 (16297 reviews) 3. [LiveChat](https://fr.capterra.ca/software/62194/livechat) — 4.6/5 (1715 reviews) 4. [Tidio](https://fr.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews) 5. [Zendesk Suite](https://fr.capterra.ca/software/164283/zendesk) — 4.4/5 (4072 reviews) ## Avis ### "Its a wonderful solution comparable to tawk" — 4.0/5 > **George Rex** | *25 septembre 2019* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: The service has a WordPress plugin we could integrate with our website, and the set up was really easy and straightforward. I even love the function where you can add an address and phone number to the chat widget that appears on your website. > > **Inconvénients**: The fact that an agent has to be on a third-party website (i.e. PureChat website), outside your WordPress admin dashboard to respond to chats from clients' website was really an irregular procedure for a WordPress user. > > Our clients needed a way to allow users communicate with them from their websites in real-time to help these leads make quicker buyer decisions. And while we used tawk earlier, we needed something modern and all-inclusive; and we believe PureChat gave us that. ----- ### "Pure Chat is a Go for Us\!" — 4.0/5 > **Paula** | *21 mai 2025* | Divertissement | Taux de recommandation : 8.0/10 > > **Avantages**: Easy to set up, pricing is good compared to other live chat apps. We were able to upload our own customized chat button to be on brand with our company. > > **Inconvénients**: It's not clear how to filter my business IP out of analytics. I also found it odd that a company that sells live chat buttons wouldn't have one on their own site. I reached out to them via email and received a message stating they were transitioning their customer support team and response times would be significantly delayed. > > We've only been using Pure Chat for a few days and so far everything seems to be running smoothly. We were using Jivo Chat which just sent a notice that they are doubling their prices, so this is a great alternative. ----- ### "Willing to give it a second try" — 2.0/5 > **Christopher** | *27 septembre 2024* | Vente en gros | Taux de recommandation : 1.0/10 > > **Avantages**: It worked. Even with the hurtles we still got some chats to work > > **Inconvénients**: Delay in response time and we missed chat notifications > > When We demo’d the software it wasn’t the best conditions. On Wi-Fi out in a rural area during a storm. We had lots of delay and missed chats ----- ### "About pure chat" — 5.0/5 > **Utilisateur vérifié** | *18 janvier 2025* | Logiciels | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use,it have best features and it is free of cost. > > **Inconvénients**: i dont have any complilants with this pure chat ----- ### "Super easy to use and integrate, mobile app works well." — 4.0/5 > **Mike** | *22 octobre 2019* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: It integrated in just minutes and the app works great. I get instant phone notifications and I've never missed a live chat from my site. > > **Inconvénients**: You can't customize the widgets by adding your own CSS. They provide some basic functionality but in order to make it match my site, I need to do some complex javascript to modify the HTML dynamically generated by their javascript plugin. > > It's very easy to use and quite functional. At our small size the free version works great. I just wish they provided an interface to apply your own CSS to their widgets. ----- Page : 1/15\ Suivant: [Page suivante](https://fr.capterra.ca/software/141708/pure-chat?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/141708/pure-chat) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées