15 ans à aider les entreprises canadiennes
à choisir le meilleur logiciel

En savoir plus sur Scoro

Scoro est une solution complète de gestion de projet et d'entreprise pour les services professionnels et créatifs.

En savoir plus sur Scoro

Avantages :

It's not just a time tracker; it also helps with budgeting, marketing, invoicing, and most importantly, negotiating quotes with clients and colleagues.

Inconvénients :

The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited.

Scoro - Notes

Note moyenne

Simplicité d’utilisation
4,4
Service client
4,4
Fonctionnalités
4,4
Rapport qualité-prix
4,3

Probabilité de recommander le produit

8,5/10

Scoro a reçu une note globale de 4,6 étoiles sur 5 d'après 236 avis d'utilisateurs publiés sur Capterra.

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Filtrer les avis (236)

Stephen
Stephen
Managing Director (R.-U.)
Utilisateur LinkedIn vérifié
Impression, 2–10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Alternatives envisagées :

Steve's review

5,0 il y a 3 ans

Commentaires : Scoro has helped our business enormously, we track KPI's and have excellent reporting.

Avantages :

It is a great project management software.

Inconvénients :

Marketing and CRM are very poor, suggest a bolt on to Zoho CRM Plus

Christopher
Assistant Director (É.-U.)
Services et technologies de l'information, 51–200 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Scoro changed our business

5,0 il y a 2 ans

Commentaires : The software has completely changed our efficiency and allowed us to turn around quotes much faster. We know at just about any given time where our projects are from a cost perspective and where are margin will end up. It has been a very positive change and we could not do business without Scoro at this point.

Avantages :

The quoting and opportunity tracking is the reason we gravitated to Scoro. It drastically improved our ability to turn around quotes and track the status of all our opportunities. Our largest sales cycle has a cyclical time period, and Scoro's API allowed us to automate the creation of opportunities without any manual intervention. The pipeline helps us visual track our sales cycle and make sure we don't miss any deadlines.

Inconvénients :

There are small features that are missing from the software. I would like to see some dynamic capabilities in the software and custom fields. IFTTT functionality so that forms can dynamically change based on different scenarios. There are also some small searching and sorting annoyances that could easily be fixed. I would also like to duplicate multiple items on a quote. Doing it one line at a time does not save time.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Not intuitive enough

2,0 il y a 2 mois Nouveau

Commentaires : Good for starters but as an agency scales this isn’t the correct tool for day to day management

Avantages :

It’s useful for Job setup, and can help a small agency in getting projects and financial management off the ground.

Inconvénients :

The user interface is overly complex and convoluted, it’s hard to locate specific jobs and measuring time seems to the the last thing this product was set up for. Unless you only want to do a timesheet for the project you are on. It’s not easy to run a full weekly timesheet

Andrea
HR Manager (É.-U.)
Recrutement, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

A Multipurpose Business Software - Scoro

5,0 il y a 3 mois

Avantages :

Scoro comes with great business intelligence features It makes project and portfolio management easy Comes with IT ticketing features and handles remote support easily.

Inconvénients :

It is not a tool for every user. New users needs lots of training to understand Scoro.

Gabriele
Head of Sales (Norvège)
Textile, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Alternatives envisagées :

Great tool to manage our sales process and follow internal projects

5,0 il y a 2 ans

Commentaires : Scoro has an awesome onboarding & support team, I've witnessed firsthand how on top of everything they are and how easy it is to get ahold of help if I'm working on a new workflow and have a question about the best way to do it. Scoro's Dashboards are the key to my sales team's performance and I love the level of transparency we have in the team due to numerous ways to delegate and track work!

Avantages :

Best part of Scoro is how comprehensive it is to use it. We record every single step from capturing a lead to making an order, recording the qualifying process, thorough information about the client and their needs, communication, and every step that our team needs to do to convert the lead. Tracking communication and different initiatives allows me to track every single important KPI on my team's list and have transparency in where every team member needs to improve, helps to find concerning parts that need fixing. I love the Dashboard.

Inconvénients :

As we're a manufacturing company, we, unfortunately, can't use the invoicing part of Scoro, which is a bummer, because we lack the warehouse functionality. If we were providing services rather than products, I'd love that for us.

Glen
Project Manager (Australie)
Divertissement, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Well designed software with excellent customer support

5,0 il y a 3 ans

Commentaires : Scoro has become an integral part of the management of our customers, opportunities, jobs and reporting. The customer support is second to none. Our only issue is the cost per seat and license flexibility, making it unattractive to bring occasional users who might only use one or two features on board.

Avantages :

The web interface is really well designed and easy to use. Customer support is the best I have experienced from any supplier. Updates are regular with real, valuable functionality added in each update.

Inconvénients :

The custom PDF template module for Quotes, Purchase Orders and Invoices is quite limited. The phone/table app is much less useful than the web version. The cost per user is very high which discourages us from bringing our whole organisation on board.

Maddie
Maddie
Game Developer (É.-U.)
Utilisateur LinkedIn vérifié
Jeux vidéos, 1 001–5 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

I can easily check the progress of my project with Scoro

4,0 il y a 9 mois

Commentaires : Effortless teamwork, timely expense monitoring, and expertly crafted spending plans. Automated document flow for invoices and estimates. Facilitates transparent and accountable work.

Avantages :

Scoro ranks among the top applications for monitoring business processes. It's not just a time tracker; it also helps with budgeting, marketing, invoicing, and most importantly, negotiating quotes with clients and colleagues. use the same kind of logical work flow menus as market leaders like Sage and SAP.

Inconvénients :

Inadequate in terms of accounting capabilities. It's helpful that you can connect to both Sage and FreshBooks. Due to the dominance of huge US-based project management software, their popularity in CEE should be increased.

Bram
CEO (Belgique)
Production audiovisuelle, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Great all-in-one package!

5,0 l’année dernière

Commentaires : I use Scoro on a daily basis and overall, the software provides me with an excellent experience.

Avantages :

I like that Scoro provides a real all-in-one package, from quoting to invoicing a project and everything in between. No more needs for extra software.

Inconvénients :

Sometimes, I miss a few extra drag-and-dropp options. Also, it is not easy to keep up to date with all the new functionalities and software updates.

Bryony
Bryony
Director (R.-U.)
Utilisateur LinkedIn vérifié
Design graphique, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : GetApp

Beware the 30-day notice period

3,0 il y a 6 mois

Commentaires : Deadful. The staff are condescending and unhelpful. The 30-day notice period after a 10 day subscription is outrageous.

Avantages :

The system works fine. It allows for project and time management, with easy quotations and invoicing.

Inconvénients :

The 30-day notice period came as a shock. I used Scoro for less than 2 weeks when my team decided that the software wasn't what we needed. I requested a cancellation (which you can't do yourself online as with other platforms), and they charged me a full extra month fee. I find this outrageous. The people I have dealt with from Scoro are all very condescending and they record discussions without asking for permission.

Réponse de l'équipe de Scoro

il y a 5 mois

Hey Bryony, Thank you for taking the time to leave us feedback - any and all is always welcome so we could continuously improve our operations. We apologise, for the negative experience. Our services team by no means wanted to come off condescending, but only wanted to offer additional help, as you were such a recent customer of ours. No customer is less important that another and all escalated cases are reviewed with utmost care and with the customer always in mind and we apologise if the review took longer than expected. Choosing the correct software which suits your company’s needs is also our priority and by no means do we want to charge people for a services which are not for them. Considering all aspects you were refunded in the beginning of this week for the remainder of the period and we truly hope you find the best solution for you. Mary

Brandon
Brandon
Sales Specialist (É.-U.)
Utilisateur LinkedIn vérifié
Hôpitaux et soins de santé, 5 001–10 000 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Scoro simplifies the process and project management

4,0 il y a 8 mois

Commentaires : The main advantage of using Scoro is that it may help you streamline your process from beginning to end, from estimating to managing activities. The icing on the cake is the ability to timestamp all actions.

Avantages :

Intuitive and easy to operate. Connections between the initial client interaction and the final project delivery. After a contract has been approved, this tool helps individuals generate estimates for their work, then bills them for it, and creates a plan for managing the project.

Inconvénients :

Overwhelming amounts of data may occasionally flood the screen. When faced with an overwhelming amount of information, it might be difficult to locate specific specifics.

erki
CEO (Estonie)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Good value for money!

4,0 il y a 3 ans

Commentaires : Priceoffers, orders, invoicing, activity tracking etc. This is one of out main tools’

Avantages :

Automated invoices and budget tracking are our most used tools!

Inconvénients :

Not as easy to customize as we would like!

Marcus
Vice President of Marketing (Singapour)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Good workflow management app with a moderately high price

4,0 l’année dernière

Commentaires : The overall experience in using Scoro is rather smooth but there some small issues in the flow of things which they should fix.

Avantages :

Scoro covers most of what we need for project management and it's deployment won't suck up much of our time. All we need is in one single platform and so we don't have to jump back and forth using various tools. That is basically what we like most of Scoro. For example we can integrate our time tracking in one place together with our accounting function thereby giving us a overall view to see if we stay within project cost. There are a lot more possibilities and we are still exploring.

Inconvénients :

The disadvantage of Scoro is the cost. At the beginning cost of $26 per user it is certainly not cheap for a small and medium company. And to get most of the gist in using Scoro most companies would probably need a higher plan.

Helen
MD (R.-U.)
Services et technologies de l'information, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Easy to use and everything in one platform

5,0 il y a 3 ans

Commentaires : Overall it's saved us a bunch of time, helped information to become far more visible amonst the whole team, and given us reports and insights we could never have got before due to information living in separate systems. The team enjoy using it too.

Avantages :

Having used a lot of project management software in my past, I've found Scoro to be one of the easiest and most intuitive to use. I've rarely needed to read documentation or watch videos, because you can mostly just tell how it works. When I do have a specific question, their support team is one of the best I've ever encountered - I get detailed replies with screenshots from a real person typically wtihin just a few hours that answer my questions in full. From an initial lead/ enquiry, Scoro can handle the full end to end process of converting that into a quote, project, set of tasks, project plan and invoice. It also has time tracking. We've been able to get rid of 3 different bits of software because Scoro can handle it all. It even integrates wtih our accounting software Xero. One of the things I like the most are the customisable dashboards which pull whatever key metrics you'd like to measure into one place, giving you powerful insights into your sales and productivity performance.

Inconvénients :

It does take time to get all your data imported and work out how to set things up in a way that works for you. However this would be the case for all software of this type - if you want it to be tailored to you, you have to put the upfront effort in. This isn't a critique but rather something to be aware of when planning how long to get things initially set up - we did ours in 6 weeks due to an impending deadline, but 3 months would be more comfortable. Price wise, it's towards the higher end of the scale, but I think it's worth it.

Margit
client manager (Estonie)
Comptabilité, 201–500 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Easy menu, easy to use

5,0 il y a 6 ans

Commentaires : Reminds me of the priority tasks in my day's work today

Avantages :

The software is easy to use because it is logical and easy. The software is color-rich and contains enough information. The software can transfer tasks to other members of the organization. The software can create tasks that are beautifully in sight and you will not forget to deal with them in a few moments or days. The calendar is very convenient because you can mark your reminders in days or years. The software reminds you of the tasks and reminders that you entered in the calendar. The software will quickly find the customer from its database. The software reminds you if someone has a birthday party in the organization. The software leaves the client with all the information that has happened to him. I like this software.

Inconvénients :

The software does not show the content of the contract. It does not indicate which equipment is a contract with the client, does not show the latest transactions and does not show the valuation and the terms of the contract. Does not show customer balance. The filtration system is a bit complicated or not enough to teach us. For me, filtering is difficult. If you mark Make Task done, you will have to create a new reminder for yourself - it disturbs that there will be additional movement for me in this regard. The most disappointing is the fact that you do not see the contents of the agreement.

Laura
Sales Manager (Estonie)
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Great tool for assorment, selling and general analysis

5,0 il y a 6 ans

Commentaires : Before we were using Excel. The comparison is enormous:
- work efficiency has risen tremendously
- "forgetting" or "loosing" offers on paper has dropped to 0
- can always keep an eye on what has been done, what is in the process etc.
- all data (clients, assortment, purchase history) is in one general system together

Avantages :

Client-based quick access to purchase history and same order possibility with just a few cliks. Category and sub-category segmentation possibilities, which makes it easier for other users to select suitable products for selling. Able to see sales margin% while composing quotes and deciding upon possible discounts. Possibility to link all active projects dierctly to the weekly/montly calendar --> providing a complete overview of th schedule ahead. NB! Possibility to activate active projects only for the employees involved (not everyone!).

Inconvénients :

Unable to delete expired data once some previous action has been taken. Sometimes you need to apply too many filters before you get the data you require. Unable to change description or other data on the invoice, that does not affect the sum, once the payment has been transferred (it becomes locked in the system).

Sigen
Project Architect (Panama)
Urbanisme et architecture, 51–200 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Scoro Review

4,0 il y a 3 ans

Avantages :

It is great to have access to most of the information related to the projects. Having the Gantt chart has definitely been a plus to the new updates.

Inconvénients :

I would like to see easiness in linking MY tasks to the project (the dropdown options should be related only to that project especifically and not ALL projects that are not even assigned to me). This is especifically when doing an event. Also, when closing an event tht I modified, I'd prefer to go straight back to the main schedule, not just to that one event separately. The Gantt, even though it's been a gread addition, still needs more work.

Marta
PPC Specialist (R.-U.)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Work Management Solution

5,0 l’année dernière

Avantages :

Scoro allows me to allocate non-billable and billable work and manage tasks and meetings. Time can be tracked in real time and everything could be planned and scheduled. The Detail Reporting gives me an overview of individual workloads and the Planner could show potential overbookings.

Inconvénients :

Integration w/ Google Calendar. Sometimes it's not easy to manage all my events from both calendars.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Défense et aérospatiale, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Learning an getting effective with Scoro takes time - but eventually, it will pay off!

4,0 il y a 6 ans

Commentaires : Good overview of the project together with project members, how they are performing, how much time has spent, all the relevant documents in one place etc. Basically, it will give the user a very good overview what is going on and how much time it takes.

Avantages :

The best thing about Scoro is the detailness. Sometimes, administrative time spent in Scoro will take a lot of time, but on the other hand, it will gather together all the necessary elements of the project that are needed to evaluate the process. It is a great tool for managing the team by giving tasks. Very cool feature is the smart e-mail that will keep the important information outsourced from the company mailbox - also, You can simply connect the e-mails to certain projects so You will have all essential parts of the project in one bucket.

Inconvénients :

It is a bit tricky to learn the software quickly. Also, there are some obstructive steps e.g. automation of filling the form blanks takes a lot of time.

Bracken
Assistant Producer (R.-U.)
Médias en ligne, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Bracken's Scoro review

4,0 l’année dernière

Commentaires : Overall my experience with Scoro is that it's helped me and the team to understand a project to a high degree and track how the project is progressing. I would recommend Scoro to a friend if they wished to use a platform to track the progression of a project to a high degree.

Avantages :

I really like the feature time tracking feature for each project as it allows me to forecast time how much time I can spend on a project. I also think the buffer time spend on the project is useful as again it allows me to forecast a project.

Inconvénients :

I'm not a massive fan of the activity-type feature. It's tedious to keep inputting an activity type into my scoro calendar. I wish there was a way you could sync it up with google calendar so I only need to put it on my google calendar as this will save time and seems like a good feature. I also wish there weren't as many notifications from Scoro robots as it clogs up my emails.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Scoro - simple, but good. Simply good!

4,0 il y a 6 ans

Commentaires : Overall I think that Scoro is quite a good option to use as an everyday sales and CRM tool. It's simple enough for even those not really familiar with computers and programs. On the other hand it has possibilities to get the job not only done but done well.

Avantages :

+ easy to use + really good overview about companies, offers, contacts etc + possible to add bookmarks (making the program quick and comfortable to use) + possible to personalize program (front page view, client list view etc)

Inconvénients :

- too many updates!!! sometimes I think there's a guy working in Scoro who has to make up an update no matter what. find him something else to do :)

Alberto
Performance Media Executive (Italie)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Review

5,0 l’année dernière

Commentaires : Scoro helps me to better organize my day to day tasks

Avantages :

The most impactful feature is the task management, with the possibility to easily organize your planner with time entries

Inconvénients :

I miss the presence of a checklist in tasksAlso, I find the planner difficult to consult, but I solved this issue by using this chrome extensions [sensitive content hidden]

Vasile
Performance Media Specialist (Italie)
Marketing et publicité, 11–50 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Scoro Review

5,0 l’année dernière

Avantages :

It's easy and fast to use for me and my team

Inconvénients :

When I duplicate a task the description will not be duplicated.

Utilisateur vérifié
Utilisateur LinkedIn vérifié
Services d'information, 11–50 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Review

5,0 il y a 3 ans

Commentaires : Overall experience is very good. I would definitely recommend Scoro to friends and other companies.

Avantages :

Filtering system makes our companies job easier because we can easily find information bout clients. Dashboard is useful for overviewing companys work. But there are suggestion about making task adding from Task bundles automated. It would save our time by setting automated deadlines.

Inconvénients :

That I can't export clients from Companies section with related persons. Therefore if I have to send email to all existing client I have to export Companies list and manually copy/paste related persons e-mail address and phone number in exported file.

Furkan
Mobile Application Developer (Turquie)
Logiciels, 2–10 employés
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

Covers entire project management life cycle

5,0 il y a 2 ans

Avantages :

Scoro is one of the most comprehensive and flexible project management platform that meets all our requirements in technical projects.

Inconvénients :

In the pricing aspect of Scoro there could be better pricing plans in addition to the current ones especially for long term commitments.

Kadri Carmen
Assistant, Member of the Board (Estonie)
Construction, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Scoro

4,0 il y a 6 ans

Avantages :

It is easy to manage projects with Scoro. At the same time I can keep my eye on company's overall situation. And it is accessible from every device.

Inconvénients :

Sometimes it is difficult to find where I can change the settings and answers form the help team take a while. It is not possible to phone them but some issues are difficult to explain written. I write them my problem just to get an answer in several hours asking for some specification and so on. It takes too much time.