---
description: Reward Gateway : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Reward Gateway - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Reward Gateway](/software/142701/smarthub)

# Reward Gateway

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> SmartHub est une plateforme de motivation des collaborateurs tout-en-un qui aide les RH à centraliser et promouvoir ce qui est important pour leur organisation.
> 
> Conclusion : 347 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Reward Gateway?

Soucieuse de valoriser l'Humain dans les RH, l'entreprise s'y consacre à 100 % depuis plus d'une décennie. 1 300 clients, répartis dans 23 pays font confiance à cet outil de motivation des collaborateurs.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 347 Avis |
| Simplicité | 4.5/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.4/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Edenred
- **Fondé**: 2006

## Contexte commercial

- **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile)
- **Langues**: anglais
- **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données des employés
- Benchmarking
- Bibliothèque de questions
- Cartes virtuelles
- Catalogue de récompenses
- Clavardage et messagerie
- Division des questions (question branching)
- Enquêtes et feedback
- Fil d'activités et d'actualités
- Gestion de la communication
- Gestion des avantages
- Gestion des commentaires
- Gestion des employés
- Gestion des objectifs
- Gestion des performances
- Gestion des programmes
- Gestion des récompenses
- Goal Setting/Tracking
- Importation et exportation de données
- Intégration des employés
- Logique d'évitement
- Ludification
- Manager-to-Employee Recognition
- Modèles personnalisables
- Nominations
- Notes et commentaires
- Personnalisation des URL
- Portail des employés
- Portail libre-service
- Questions personnalisables
- Rapports et analyses
- Rapports et statistiques
- Reconnaissance des employés
- Reconnaissance entre employés
- Répertoire d'employés
- Sondages d'opinion
- Suivi de l'engagement
- Suivi de la santé
- Tableau de bord d'activités

## Intégrations (38 au total)

- ADP Workforce Now
- BambooHR
- Bitium
- Cisco Duo
- Facebook Business Suite
- Google Analytics 360
- Google Workspace
- Gusto
- HR Cloud
- HR Partner
- Humaans
- Justworks
- Kallidus Learn
- LinkedIn for Business
- Merge

... et 23 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)

## Catégories connexes

- [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software)
- [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software)
- [Logiciels de satisfaction du personnel](https://fr.capterra.ca/directory/30818/employee-recognition/software)
- [Outils de communication interne](https://fr.capterra.ca/directory/31014/internal-communications/software)
- [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software)

##  Logiciels similaires

1. [Workhuman](https://fr.capterra.ca/software/125670/workhuman) — 4.8/5 (2157 reviews)
2. [Guusto](https://fr.capterra.ca/software/186209/guusto) — 4.9/5 (3441 reviews)
3. [Awardco](https://fr.capterra.ca/software/140428/awardco-employee-performance) — 4.9/5 (4845 reviews)
4. [Connecteam](https://fr.capterra.ca/software/153140/connecteam) — 4.6/5 (5058 reviews)
5. [Achievers](https://fr.capterra.ca/software/129232/employee-success-platform) — 4.8/5 (2907 reviews)

## Avis

### "engagement and reward for employee" — 5.0/5

> **sarad** | *13 octobre 2024* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: The thing i like is  how Reward Gateway enhances employee engagement and creates a culture of recognition, leading to higher morale, improved retention rates, and a more positive workplace environment.
> 
> **Inconvénients**: it has a limited customization option avialable.
> 
> experience with Reward Gateway tends to be positive, particularly in terms of enhancing employee engagement and promoting a culture of recognition.

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### "Great product and company" — 5.0/5

> **Dean** | *14 octobre 2019* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: An innovative company that are continually improving the product. Reward Gateway  deliver a bespoke product whilst working closely with their clients to ensure they deliver maximum engagement from the platform. Great features for employees and employers with good reporting tools
> 
> **Inconvénients**: Reports are sent by the account manager, it would be helpful to have the analytics at our fingertips. I believe this is something currently being worked on.
> 
> Having the software has helped us with staff retention and communication. A really good overall experience with a pro-active company.

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### "Absolutely disgusting for being company recognised" — 1.0/5

> **Waqas** | *21 juin 2024* | Automobile | Taux de recommandation : 0.0/10
> 
> **Avantages**: NONE What so ever, they will be rubbish at customer service and will never give your money back
> 
> **Inconvénients**: everything about this company, this is just being run by cowboys hiring customer service advicers and managers who will ignore you
> 
> I’ve been chasing for a refund for the instant voucher which was falsely advertised and only when you pay for it, informs you that you can not use online. I bought this specifically for buying a window which isn’t sold in the store therefore had to use my bank card to make this transaction. I have been going back and forth and spoke to screwfix who have no problem to refund and sent me that in writing yet been chasing this useless and horrendous rewards site customer service with 2 high priority complaints and still no response for over 10 days which I’m out of pocket for the voucher I didn’t use or have any intention of using.

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### "Amazing product for engagement" — 5.0/5

> **Stefany** | *7 avril 2020* | Banque | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of use&#10;Customer Service&#10;Quick response time&#10;Effectiveness of recognition and rewards&#10;Shopping site is a bonus
> 
> **Inconvénients**: There is NOTHING I dislike about this product,super happy with it.
> 
> I am super happy with Reward Gateway, can't say enough great things about the service, the platform, and the product.  It's an amazing product.

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### "Simple and Impactful Employee Recognition" — 5.0/5

> **Mitch** | *16 novembre 2024* | Vente au détail | Taux de recommandation : 10.0/10
> 
> **Avantages**: I appreciated how easy it made recognising and rewarding colleagues. The platform offered a straightforward way to celebrate achievements and give people vouchers to spend at retailers of their choice. It was also easy to import colleague data and you’d get reminders for your colleagues birthdays or work anniversaries.
> 
> **Inconvénients**: One downside of Reward Gateway was the occasional difficulty in navigating certain features, like setting up specific rewards or customisations, which could take more time than expected.
> 
> Reward Gateway was an effective platform for improving employee engagement. It made recognizing efforts simple and meaningful, even though some features could be a bit more user-friendly.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/142701/smarthub)

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