--- description: TrueLoyal : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrueLoyal - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de clients ambassadeurs](/directory/31435/customer-advocacy/software) > [TrueLoyal](/software/143027/zinrelo) # TrueLoyal Canonical: https://fr.capterra.ca/software/143027/zinrelo Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/143027/zinrelo?page=2) > Zinrelo est une plateforme de récompenses de fidélité à l'échelle des grandes entreprises conçue pour répondre aux besoins des moyennes et grandes entreprises. > > Conclusion : 57 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TrueLoyal? Les commerces de détail et les e-commerces qui cherchent à stimuler l'implication de leurs clients de plusieurs manières et à les fidéliser pour augmenter les achats et les revenus répétés. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 57 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: TrueLoyal - **Fondé**: 2010 ## Contexte commercial - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Carte de fidélité - Gestion des abonnements - Gestion des campagnes - Gestion des promotions - Gestion des récompenses - Logiciels CRM (gestion de la relation client) - Ludification - Promotion sociale - Rapports et analyses - Suivi de l'engagement - Suivi des références ## Intégrations (21 au total) - Adobe Commerce - Bazaarvoice - BigCommerce - Clover - Cogent - HubSpot CRM - HubSpot Marketing Hub - Klaviyo - Listrak - Miva - NetSuite - PowerReviews - PrestaShop - Shift4Shop - Shopify ... et 6 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de clients ambassadeurs](https://fr.capterra.ca/directory/31435/customer-advocacy/software) ## Catégories connexes - [Logiciels de clients ambassadeurs](https://fr.capterra.ca/directory/31435/customer-advocacy/software) - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) ## Logiciels similaires 1. [Guusto](https://fr.capterra.ca/software/186209/guusto) — 4.9/5 (3441 reviews) 2. [Kangaroo](https://fr.capterra.ca/software/149363/kangaroo-rewards) — 4.9/5 (248 reviews) 3. [ReadySTORE Gift Card and Loyalty](https://fr.capterra.ca/software/83219/gift-card) — 4.8/5 (37 reviews) 4. [Smile.io](https://fr.capterra.ca/software/169446/smile-io) — 4.9/5 (67 reviews) 5. [Referrizer](https://fr.capterra.ca/software/144990/referral-marketing-automation) — 4.8/5 (196 reviews) ## Avis ### "Zinrelo is the Gold standard of Marketing." — 5.0/5 > **Katie** | *10 septembre 2024* | Produits alimentaires | Taux de recommandation : 10.0/10 > > **Avantages**: Zinrelo is a company that makes rewarding loyalty efficient as well as easy. Through their countless features, our company has benefited highly. What's really worth highlighting is their customer service. Someone from Zinrelo always responds in a very timely manner to address any needs that we have. I especially like the points system. It's very easy to rework and customize different parts of it, so the program and earning points can be as efficient as possible for our clients. > > **Inconvénients**: Zinrelo can be a little costly to use. Possibly offer discounted plans in the near future or ways to earn some sort of credit. > > I cannot recommend Zinrelo enough. Without them, we more than likely wouldn't have as many clients as we do already. ----- ### "Best loyalty program so far" — 5.0/5 > **Raphael** | *6 mars 2023* | Cosmétiques | Taux de recommandation : 10.0/10 > > **Avantages**: - top notch integration/technical team- customer support- admin panel ease of use- loyalty program easy to set up - price > > **Inconvénients**: An integration with \[sensitive content hidden\] (our current CMS) back in 2015 would have been sensational. > > Yon-Ka Paris has been using Zinrelo for more than 5 years. I also tried other solutions such as Smile.io and Yotpo rewards for different projects and always ended up switching to Zinrelo. Zinrelo has the best customer service and technical support, always available and extremely helpful. They're helping us (without counting their hours) for a migration to Magento we're currently working on for our B2B website, and on many other B2C projects such as the refer a friend program. Working with them feels like working with our own team really. Our success is also theirs, and you can tell. I highly recommend them. ----- ### "Great Software to have fro a grwoing online store." — 5.0/5 > **Adel** | *30 septembre 2019* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: Zinrelo has helped me to create this perfect bond and make our customers enhousiaste to place their orders. our customers database was grwoing and needed a customizable program to help keep our customers well rewarded and appreciated . > > **Inconvénients**: some of the features need a deep customization , but that is the part of the paid service , you get what you pay for , however i find the basic features are more than enough , but you shoudl consider doing these customization in the future specially for online stores to make the software looks better on the website. we are considering this in the future. > > The Overall experience is impressive , specially dealing with the sales team and the technical support , they are prompt , prompt and friendly and have hands on their program. ----- ### "Hard to show specific value to rewards program" — 3.0/5 > **greg** | *11 octobre 2023* | Produits alimentaires | Taux de recommandation : 0.0/10 > > **Avantages**: concept of rewards program. > > **Inconvénients**: cumbersome to implement, hard to justify return on investment, account management is lacking - no sense of urgency and lacks understanding in loyalty concept > > fair at best. likely going to pull out program ----- ### "Zinrelo Review" — 4.0/5 > **Tyler** | *6 décembre 2020* | Emballage et conteneurs | Taux de recommandation : 9.0/10 > > **Avantages**: It was pretty easy to set up. It was easy talking with their sales team, and implementation team. The software is good, and the concept of reward points is something that we've been wanting to do for a while. > > **Inconvénients**: There aren't many things I could think of. > > Overall it has been a positive experience. We'd recommend this product to others, and it works well with Shopify. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/143027/zinrelo?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/143027/zinrelo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées