MSP360 Managed Backup - Avis

A robust backup management solution with an easy-to-use interface.

Commentaires : Overall, my experience with MSP360 Managed Backup has been quite positive. It's a solid, dependable solution that strikes a good balance between functionality and user-friendliness. The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While there's room for improvement in areas like restore speed, it generally meets expectations. It may not be revolutionary, but it's certainly a competent and reliable tool. For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering. It's been a consistent performer in my experience, handling the crucial task of data backup with minimal hassle.

Avantages :

The best thing about MSP360 Managed Backup, for me, was how user-friendly it was. I loved that I could easily set it up with different cloud storage services without any fuss. It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward that I didn't need to be a tech wizard to figure it out.

Inconvénients :

The main drawback I found was that restorations could sometimes be sluggish, particularly when dealing with large amounts of data. It's worth noting that this isn't entirely MSP360's fault, since they don't actually store the data themselves - that's handled by whatever cloud storage provider you're using. Still, it'd be great if they could find a way to optimize the recovery process on their end. Maybe they could streamline how they interface with different cloud services or something. It's not a deal-breaker by any means, but faster restore times would definitely be a welcome improvement.

MSP360 Solution

Commentaires : My overall experience was positive. Reliability and ease of use stood out, although the initial setup was a bit complex. However, once set up, the system ran efficiently and smoothly.

Avantages :

What I liked most about MSP360 Managed Backup was its reliability and ease of use

Inconvénients :

The initial complexity of the configuration

Owner of Any It Support LLC

Commentaires : It an unreliable services and waste of an investment.

Avantages :

You can pick you own cloud storage. That is all i got.

Inconvénients :

Unreliable. I had it for a year and only got 5 successful restore. I had issue with the service ever other week. I reach out to management and vendor support number of time but nothing change.

We've tried the rest, MSP360 is the best!

Commentaires : Over the past 15 years I've used many backup products and have seen many come and go from the likes of BackupExec, Acronis, and Veeam just to name a few. None are as affordable and simple to use as MSP360 Managed Backup. Most importantly MSP360 Managed Backup gives us a dashboard to view all out customers backup jobs and status instead of having to log into each backup system individually or rely on the very unreliable email alert. We love MSP360 and they have become our go-to partner for our clients' backups.

Avantages :

Very simple to setup, constantly adding new & valuable features, nice dashboard to show all backup clients with their status, and I get to choose the storage provider all at a very affordable price.

Inconvénients :

not really a con but would like better documented management APIs so that I can add new backup clients programmatically instead of using the web management.

It just works.

Commentaires : Very positive since implementation. No problems or complaints.

Avantages :

It just works, and I don't have to spend time figuring out why I am getting errors or warnings.

Inconvénients :

I'd like to see an easier method of on-demand file restoring without a restore plan.

They Got Your Back Up!

Commentaires : I've been with MSP360 for over 10 years. Our backup as a service offering wouldn't be possible without MSP360. The margins in this industry are razor thin and the competition is fierce. You need them on your team.

Avantages :

Their platform is rock solid. So many new features, always new being added and their support is amazing.

Inconvénients :

You do need to have some experience with cloud backup services and understanding of different OS platforms to maneuver the setup. Overall, once you get the hang of where everything is, it gets easier.

MSP360 is a great solution for MSPs

Avantages :

The MSP360 managed backup is a very scalable backup solution that allows us to bring our own storage. They support just about every cloud and local backup storage target you can think of.

Inconvénients :

Sometimes there are issues with software updates but they are usually resolved in a timely manner and the support is responsive.

Fantastic -- The service is exactly what it should be.

Commentaires : I was previously a Carbonite partner, and MSP360 Managed backup is an absolute breath of fresh air. It works, it is easily managed, the website is fantastic. I can easily restore, edit the backup scheme, and more from the website-- which is very responsive. The onboarding process was a cinch, the support is fantastic (not that I need it often). The pricing is more than fair, and gives you a lot of choice between different storage platforms. I personally use Backblaze B2, and it works so, so well.

Avantages :

Price, ease of use, transparency, speed, and support are all top-notch.

Inconvénients :

Honestly, I cannot fault this at all. Like anything that costs money, it could always be cheaper... but the price is extremely good.

Great product, scales, fast, easy to implement.

Commentaires : We love this product because it is easy to manage and easy to scale.

Avantages :

It is easy to use and easy to setup. It is straight forward and the notifixations make sense.

Inconvénients :

It is almost too eays so not really a con!

Great product for MSP's

Commentaires : Great would recommend to clients, and use it on a daily basis.

Avantages :

Easy to use, and Great backup portal, easy to deploy, and it just works!

Inconvénients :

Works good, they are always upgrading it which is what you want.

Great Backup

Commentaires : Great, Backup all our vSphere infrastructure with the software

Avantages :

Like the dashboard where I can control my backup schema. Also, like the daily logs, so I get conformation that the servers have been backed up.

Inconvénients :

Actually nothing, does just fine for all my needs

Awesome Backup Software

Avantages :

Hands down the best backup software for the value and features offered.

Inconvénients :

Some features are only available if you choose certain S3 providers. Like the immutable write features for example. It isn't really a problem if you know ahead of time.

Set It and Forget It Backup

Commentaires : I use MSP360 backup on all of the PCs in the house and to backup one of my elderly relative's PC. I'm also about to set it up for my Father for his backups. I backup to Wasabi storage (highly recommended) for cheap, fast, reliable backups for my entire household!

Avantages :

Basically once it's setup all I have to do is keep an eye on the email alerts for possible issues and it just works!

Inconvénients :

It does occasionally suffer from a few small bugs, but that's the beauty with MSP360; the support is awesome!

Review

Commentaires : Good support, easy tool, but expensive.

Avantages :

Easy and effective, too much information in their Youtube channel.

Inconvénients :

Cost. Expensive for some features and other apps like cloud berry backup, cloudberry explorer, MSP360 backup. etc.

MSP360 Works at local and offsite backups

Commentaires : Good low cost backup solution.

Avantages :

Easy to use backup software. YOu can do cloud only, local only or both which is the best option. You can pick your cloud backup service like Wasabi.

Inconvénients :

I know it's a security thing but if you lose your encryption password your backups are gone. Keep those safe!

Server Backup: The best and most flexible option despite some issues

Avantages :

I'm focusing this review on the Server Backup edition of CB backup. It's incredibly flexible in terms of configuration and storage options. It will work with just about any cloud provider that you might need, including Backblaze B2. The interface is pretty good , at least compared to the competition. It's got some quirky elements, but I've been able to figure out how to do most things pretty easily. Basically, if you want to choose your storage provider separately and are looking for a tool to access that storage, that can work with different providers and offers multiple backup sets, it seems like the best choice, at least in this price range. The server backup edition offers OS backup, system state backup and bare metal backup restore, which is really nice. I'm using it on WHS2011, where I've previously had to cobble together a mix of Windows server backup and 3rd party options. So far it looks like I'll be able to do it all with Cloudberry which is great, and in addition, combine local and cloud backup flexibly.

Inconvénients :

Backup version control could be improved. I've used crashplan in the past, which has abandoned its consumer market - but crashplan had excellent control of version saving so you could save more recent versions and less older versions - while always retaining some older backups in case you need to do a restore from an older period. Hopefully, CB will improve version control. Another issue for me is the business model. I'm not thrilled that I need a license for every single machine I want to backup - but the real kicker is that there is a 1TB limit on cloud storage with all the editions except the very expensive Ultimate edition. This is surprising at first because Cloudberry is not providing the storage! It is a purely arbitrary limitation that has nothing to do with software capabilities. These days, with large media files, 1 TB is not so large. You really have to search the website to even find this out - it's not described in the product specs. So $29 for the basic desktop version - but if you want to backup all those movies and music and home videos - the price goes up by 10x. On the other hand, they seem to be willing to release that limitation in exchange for a review, so that's okay. The progress bars are not very helpful - you can't really see how much is waiting to be backed up and it's difficult to see how much is currently in the backup storage. Beyond that major issue, I've run into some glitches - but nothing that keeps me from using the software.

Fantastic backup program that allows even novices to take control of backups

Avantages :

As someone who is not particularly tech-savvy and saw the demise of Crashplan for consumers, I have been very happy to discovery Cloudberry backup. Among other things, Cloudberry gives even home-users some control over backups. Being able to encrypt data on the client-side with strong encryption BEFORE uploading to the cloud, being able to choose among numerous options for cloud storage that are out there without being locked into and completely dependent upon just one service, and being able to fine-tune numerous options in a backup plan are only some of the pros. Cloudberry also has great customer support. They usually respond to support tickets within 24 hours or less. This has especially been handy given that I knew next to nothing about backup software and the various options before encountering Cloudberry. The Cloudberry support folks have been very informative and patient! The Cloudberry interface is also very functional. For a novice without a technical background, the many options can sometimes seem overwhelming, but Cloudberry has good support documentation online (and great tech support as mentioned above). Over time and through continued use, one comes to see how fluid the interface is. While doing internet research, I stumbled across Cloudberry through a recommendation on some Security Now podcasts that extolled Cloudberry's encryption structure. Further research suggested Cloudberry has a great reputation. The product lives up to it!

Inconvénients :

In fairness to Cloudberry, their target customer is probably not a home-user with 0 technical background who has trouble programming his DVR. Clearly, the Cloudberry software is loaded with the sort of options that tech folks and businesses are going to be interested in. As a result, they are never going to be able to write the software as simply a "point and click" kind of thing. That said, I do wish there was some sort of equivalent to "Backup Storage with Cloudberry for Dummies" or the like. It would be nice if there were some general articles not only describing how to access and use all of the various options the software provides, but also spoon-feeding to novices an assessment or suggestions about which options to choose and when and why. To be clear, great tech support and good backup documentation online allow for a novice to pick things up. But it does take some time and commitment.

Simple, Reliable Product

Avantages :

Simple and easy to use. Everything you need is on one simple page.

Inconvénients :

I really haven't found anything I really don't like, I would like to see a better data usage page per device.

Cloudberry makes backing up to the cloud as easy as possible

Commentaires : We've never had any problem with how Cloudberry works, and are very pleased with how easy it is to deploy and manage.

Avantages :

Unlike other backup software I've used -and reviewed as well- Cloudberry makes it a simple as can be. It can get a little complex when you enable some of the optional features, but they are worth trying. You can backup to mostly any public cloud repository and even locally to by different protocols like SMB, NFS, FTP. Most useful when user base is not centralized, but disperse in remote offices, home offices, on the road (Salespeople, consultants, etc). Licensing is very affordable and support is efficient.

Inconvénients :

Management can become a problem after a couple hundred devices, so some other product with centralized management might be better. Also, the lack of a centralized intelligence for the backup system means there's no way for global deduplication, so no storage optimization can be obtained. Anyway, this compensates with the use of cold-archive repositories in the public cloud. Anual licensing is not the most convenient, I'd like to see consumption based monthly licensing. I'd like a feature added to manage the cloud repositories -AWS which we use the most, and Azure- from the Cloudberry portal. Currently we need to manage separately.

Great backup platform need improvement for monitoring and remote connexion

Commentaires : good product good support relatively cheap

Avantages :

Easy to configure and managed. easy to deploy and great visibility on backup

Inconvénients :

package to install connect should be worked on we need to able to build a package with all the options preselected . and the 2fa feature should be by client and not for every single computer.

Best backup for business

Commentaires : I have used it for several years and it has effectively backed up my systems. I was able to restore data with no problem. Great ransomware protection

Avantages :

Easy to setup Simple control panel Great customer support

Inconvénients :

Billing is kind of complicated. Training is not very complete.

Great way to back your systems to the cloud or other locations

Commentaires : Super easy to use and the flexibility of options

Avantages :

Super easy to use with a few click you are up an tuning ! I can remotely manage/ create or edit all back ups ! Very easy to use

Inconvénients :

More cloud back up providers like google amd other providers

Simple Set it and Forget It Installation

Commentaires : I need to run my business without being concerned that my backup data is secure and current. This software has allowed me a set it and forget it set up. Every so often I log into it and check the log files and it hasn't failed me. You can even set it to send you an email upon errors.

Avantages :

The software was as simple as following the prompts to get rolling. I like that it has several destination options available to send the backups, that it allows for block back up, encryption, throttling as to not use computer memory or internet bandwidth during backups. You can select directories and exclude file types. It is pretty versatile.

Inconvénients :

I can not say I have any con's on this particular software program because the fee was even one time, not monthly or annual.

Great value without sacrificing features

Commentaires : Overall, great solution and price with flexibility on all fronts!

Avantages :

The cost for what you get is undeniable. You get all the industry features needed to provide backup and disaster recovery solutions for your clients. We have also had success in recovering data for clients which is the most important during a ransomware attack or data loss.

Inconvénients :

The interface to manage costs and licenses could be better. Also, there could be some improvement on recovering data from the cloud console!

Cloudberry Review

Commentaires : Overall our experience has been good. Only one call to support has been needed and the resolved our issue quickly

Avantages :

Cost is the best in the business. Great product for a small msp to offer backup services for an affordable rate.

Inconvénients :

Speed of the backup. Cloudberry is about half as fast as acronis but for a much cheaper price.