--- description: ASI-ware : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ASI-ware - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour services sociaux](/directory/30660/human-services/software) > [ASI-ware](/software/143561/clienttrax) # ASI-ware Canonical: https://fr.capterra.ca/software/143561/clienttrax Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/143561/clienttrax?page=2) > Surveille, gère et analyse les informations clés d'un large éventail d'agences de services sociaux pour leur permettre de mieux servir leurs clients. > > Conclusion : 24 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ASI-ware? Les programmes de placement d'enfants fournissant des centres d'accueil, des foyers de groupe ou d'autres logements. Les services sociaux publics et privés fournissant des services aux enfants, aux adultes et aux familles. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 24 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ASIware - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 400,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, Portugal, États-Unis ## Fonctionnalités - Facturation - Gestion des documents - Planification - Rapports et statistiques - Suivi du temps ## Ressources d'aide - Service client/courriel - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software) ## Catégories connexes - [Logiciels pour services sociaux](https://fr.capterra.ca/directory/30660/human-services/software) - [Logiciels pour l'administration](https://fr.capterra.ca/directory/20048/government/software) ## Logiciels similaires 1. [Clio](https://fr.capterra.ca/software/105428/clio) — 4.7/5 (1691 reviews) 2. [LEAP](https://fr.capterra.ca/software/147413/leap) — 4.2/5 (529 reviews) 3. [Bonterra Apricot](https://fr.capterra.ca/software/123342/bonterra-case-management) — 4.2/5 (225 reviews) 4. [8am MyCase](https://fr.capterra.ca/software/115613/mycase) — 4.6/5 (784 reviews) 5. [Smokeball](https://fr.capterra.ca/software/133656/smokeball) — 4.8/5 (356 reviews) ## Avis ### "ChildTrax Is An Easy Leap from a Paper-Based System to an EHR" — 5.0/5 > **Elaine** | *21 février 2017* | Services à la personne et aux familles | Taux de recommandation : 10.0/10 > > **Avantages**: Flexibility to incorporate a customer's existing forms and processes into the ChildTrax software structure. Ability to add fields etc. fairly easily as needs change or expand. Ease of downloading almost all "canned" reports to Word or Excel files for further analysis. Frequent upgrades to user functionality. > > **Inconvénients**: Initially the lack of a standard printed or online training manual was a concern. However, their Help Desk's responsiveness and availability of online tutorials for new features has eliminated that concern. > > For our Residential Services program for children and adolescents, ChildTrax has provided an easy transition from a largely paper-based record and communication system to a secure, web-based client-centric portal. ASI-ware was able to incorporate most of our existing forms and processes into ChildTrax, as opposed to Morningstar having to adopt our processes to new software. This helped tremendously with efficiency, adoption by staff and greatly shortened the time from implementation to getting good, actionable information back out of ChildTrax . We have also been able to implement various features in ChildTrax gradually as our staff's comfort level, our technical infrastructure and our needs have grown. ASI-ware, the "ChildTrax people," are one of the most responsive groups I've worked with regarding ongoing product support. Whether it's just a "hey, how do we find xyz?" or a more complex "we have a new need, how can we accomplish it within ChildTrax?" they're quick, they're very familiar with our business, and we feel a true partnership with them in both improving our organization's efficiency and, most importantly, helping enhance our client care in both the short and long term. ----- ### "Technology Challenged Person Loves Child Trax\!" — 5.0/5 > **Nana** | *15 février 2017* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: Customization of the system \& customer service. > > **Inconvénients**: The treatment plan section. Too confusing and takes a long time for staff to figure it out. Doesn't print out in an easy to read form. > > When I was assigned the task of being the point person for getting the Child Trax system implemented for our agency, terror set in. My computer skills consist of email and internet shopping\! But Paul and Brad held my virtual hand through the entire process and we now have an excellent system in place\! There is a short learning curve, but once the staff got the hang of it, they LOVE it\! One of the social workers told me "its like having my own personal assistant"\! Since the implementation, our audit results have improved in all of our 5 offices. I'm not sure how we did this job before Child Trax\! What is even more impressive than the actual system is the customer service. Any questions or issues are answered immediately. Most helpful staff EVER\! Brad \& Zephrey are the BEST\!\!\!\! I love Child Trax\! ----- ### "Okay Software" — 3.0/5 > **Karina** | *25 août 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 5.0/10 > > **Avantages**: I like that the software allows companies that maintain a large amount of documentation to organize and manage all data on one network that can be accessed anywhere. I worked for a Child-Placing Agency that uses this software. It has the potential to be great. > > **Inconvénients**: The management behind ASIware did not do a great job of tailoring the software to fully meet our needs. They explained what it was for, but never went the extra mile to tailor it to our agency. There were a lot of functions with the software that we did not learn about until we asked. It is also not as user friendly as our office would have liked it to be. It is not marketed well. I have now switched to a different Child Placing Agency that uses Extended Reach. Extended Reach made me realize all that ASI was missing. ----- ### "Keeping us on Track" — 4.0/5 > **Clayton** | *21 février 2017* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: The ability to keep track of time sensitive requirements. > > **Inconvénients**: Sometimes difficult to navigate. For example, when working on a plan of service it would be nice to have medical information open at the same time. > > We have used ChildTrax for the past four years. It greatly enhances our ability to keep our records up to date and current. Prior to using ChildTrax, it was a nightmare to keep up with the schedule of plans of services, doctors visits, and other date sensitive documents to remain compliant with the state. Customer service is always ready and helpful when we need assistance. ----- ### "LOVE CHILDTRAX\!" — 5.0/5 > **Amy** | *8 février 2017* | Psychologie | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use; the support > > **Inconvénients**: really can't think of anything > > We have been completely satisfied with our experience with Childtrax. Customer Support always respond in a timely manner and never get frustrated with my questions or changes needed. They spent many hours to tailor the program to meet our needs. Licensing is able to log on and see what they need, which has cut down on paperwork when they do their yearly audit. They have commented on how easy it is to use the system. Reports take minimal time. I remember the frustration before childtrax. Paperwork is the least favorite part of my job--but it is no longer frustrating and time consuming. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/143561/clienttrax?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/143561/clienttrax) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées